ITIL 2011 Foundation video course from Interface. The IT Infrastructure Library (ITIL®) has become the standard framework in the IT Service Industry. This video course is comprised of eight modules including ITIL® Objectives that become the core components of the Service Lifecycle. This course also covers the relevance of IT Service Management of your organization and the progression of Lifecycle phases, capabilities and resources through real-word examples that instructor Mark Thomas has implemented and managed throughout his career.
At Interface, we are committed to providing the highest quality technical training to IT professionals. We are a Microsoft Gold Learning Partner, Cisco Learning Partner, PMI Registered Training Provider, Red Hat Certified Training Provider, ITIL Training Organization, CompTIA Authorized Training Provider. We teach Windows Server, Windows Client, Microsoft System Center, PowerShell, SharePoint, Exchange Server, SQL Server, CISCO, Web & App Development, ITIL, PMP, COBIT, Citrix, CompTIA, VMWare, Red Hat Linux and more.
With over 20 years of professional experience, Mark Thomas’ background spans leadership roles from Datacenter CIO to Management and IT Consulting. Mark has led large teams in outsourced IT arrangements, conducted PMO, Service Management and governance activities for major project teams, managed enterprise applications implementations, and implemented governance processes across multiple industries. Mark has a wide array of industry experience with ‘Big Five’ consulting in the health care, manufacturing and distribution, services, high technology, and government verticals.