The Change Process

Learn how to embrace a change for the best.
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165 students enrolled
Instructed by LearnSmart LLC Business / Management
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  • Lectures 18
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 11/2014 English

Course Description

Welcome to The Change Process from LearnSmart.

LearnSmart is Project Management Institute (PMI)® Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP® or CAMP® training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP® Certification or for experienced project managers wanting to brush up on their education.

If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 2.50 PDU credit hours toward your PMP® certification from PMI®.

Course Overview:

You will learn about where meaningful organizational change begins, as well as the important role that employees and managerial staff play in the success of the transition process . In this course you'll learn about the various behavioral styles that influence the planning and progression of change: thinking, social, personal and more . You will also learn how to control, manage and integrate healthy change initiatives with minimal conflict through empathy, listening skills and celebrating short-term successes .This course will further provide you with strategies on defining job roles, setting performance standards, gathering feedback and building teamwork. With the information, learning tools and management approaches offered here, you will recognize that change should not be a stumbling block for employee relations, but an invitation to bring out the best in their forward thinking and yours.


Learn from others! Here are some reviews from the participants enrolled in this course (Click on reviews to see full list of reviews)

  • Smart method to learn - This course is helpful and using smart way to motivate thinking and understanding. The instructor has a professional delivery method, and the he materials are interesting and creative specially the flashcards and the exercises -- Ibrahim Alsayed
  • This course is of high quality - This course will let you become a PMP and CAMP master and it will explain you every concept. The instructor is highly engaging and highly motivating. Can't be better. Thank you -- Saber Tlili
  • Excellent class! -- I already have my PMP, but wish I had this class as a study tool prior to taking the test. I am confident that a person who studies the materials presented in this course should have no problem with the exam. I took the class for the PDUs to keep my certification up. On completion of the class I followed the instructions, and had no problem registering the credits with PMI -- Robert Vroom

PMI, PMP, and CAMP are a registered trademarks of the Project Management Institute, Inc.

What are the requirements?

  • No prerequisites for this course - A computer with Internet

What am I going to get from this course?

  • Upon completion of this course, you will be able to hold group meetings and encourage everyone's thoughts on a change process.
  • You will have learned how to come to a resolution where everyone has bought into the new direction that you are taking, and how to conduct a smooth transition.
  • This course qualifies for 2.50 PDU credit hours toward the PMP® certification from

Who is the target audience?

  • Professionals looking to deepen their understanding of human resource and management responsibilities, and how to effectively do them.
  • Project managers who are looking to keep their project management certification and fulfill their professional development hour requirements.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Pre-Assessment
15 questions
Section 2: Introduction
Using the Change Process to Support Employees
Section 3: Starting the Change Process
The Change Equation
Communication and Planning
Influencing Styles
Social Styles
Personal Styles
The Change Adoption Curve
Chapter 1 & 2 Quiz
7 questions
Section 4: Managing the Change Process
Short-Term Wins
Establishing Empathy
Listening to Employee Concerns
Defining Job Roles
Organizational Conflict vs. Interpersonal Conflict
Section 5: Integrating Change in Your Organization
Team-Building Exercises
Feedback Strategies
Training and Development Strategies
Performance Standards
Section 6: Summary
Change Process Summary
Chapter 3 & 4 Quiz
8 questions
Section 7: Final Exam
Final Exam
16 questions
Supplementary Materials

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Instructor Biography

LearnSmart LLC, Smarter Training. Never Open a Textbook Again.

LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.

LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.

PMI is a registered trademark of the Project Management Institute, Inc.

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