Supply Chain Operations Metrics and KPI's
4.2 (89 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
757 students enrolled
Wishlisted Wishlist

Please confirm that you want to add Supply Chain Operations Metrics and KPI's to your Wishlist.

Add to Wishlist

Supply Chain Operations Metrics and KPI's

Learn to Create Value, Improve Performance, and Drive the Success of Your Supply Chain Management System
4.2 (89 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
757 students enrolled
Last updated 2/2017
Current price: $10 Original price: $180 Discount: 94% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 1.5 hours on-demand video
  • 35 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • You’ll have the ability to objectively assess your current supply chain function, identify the gaps in its performance, and build an effective foundation for its improvement.
  • You’ll learn how to ramp up the operational control of your organisation’s delivery performance, its responsiveness in terms of cycle times, its cost and asset management, and its promotion of collaborative relationships.
  • You’ll know how to redesign and optimise your supply chain network by implementing best practices in areas like carrier agreements, procurement and replenishment, cross-docking, merge-in-transit, wave picking, and lean methodologies.
  • You’ll understand the most effective approach to streamlining management reporting, particularly as it applies to your organisational structures and objectives.
  • You’ll gain all the knowledge and practical skills you need to successfully align your supply chain team’s professional abilities with your company’s overall goals.
View Curriculum
  • Some basic supply chain terminology.
  • Computer and Internet.

High-performance supply chain management is all about getting product to the customer in the right way, for the right price. In the creation of worth for both client and stakeholder, it’s the reliability and sustainability of your business performance that will really make the difference. From product sourcing through order fulfilment, your organisation’s success relies heavily on its ability to discover and generate value from the gaps between the expected, the perceived, and the actual outcome.

As a proven method for aligning your company’s plans for improvement with its strategic objectives, the Supply Chain Metrics and KPI’s Model addresses supply chain problem solving alongside the engineering, upgrade, and redesign of key business procedures.

By developing an internal system that’s based on verified performance indicators and metrics, you’ll be able to fully resolve the top five challenges in the supply chain industry: understanding planning and risk management, evaluating and implementing cost control, exploiting supplier/partner relations, providing superior customer service, and getting the most from your supply chain team.

By completing this course, you’ll learn to refine strategy, define structure (including the human element), manage processes, and measure performance. You’ll have the skills and knowledge necessary to create and execute a successful framework for understanding, measuring, and advancing the performance of your current supply chain, determining your company’s success in achieving its operational goals, evaluating internal cost/performance trade-offs, initiating strategies for meeting new customer expectations, and responding effectively to the challenges presented by global market growth.

Who is the target audience?
  • It's perfect for business professionals and students of supply chain management at beginner and intermediate level seeking a basic understanding of supply chain performance indicators and metrics.
Students Who Viewed This Course Also Viewed
Curriculum For This Course
35 Lectures
Supply Chain Reliability
5 Lectures 12:40

Orders Delivered in Full

Delivery Performance

Documentation Accurracy

Perfect Condition
Supply Chain Responsiveness
4 Lectures 07:47
Order Fulfilment Cycle Time

Source Cycle Time

Make Cycle Time

Delivery Cycle Time
Supply Chain Agility
3 Lectures 08:43
Upside Supply Chain Flexibility

Upside Supply Chain Adaptability

Downside Supply Chain Adaptability
Supply Chain Costs
3 Lectures 12:15
Total Supply Chain Management Costs and Cost of Goods Sold

Operational Metrics - Cost to Plan, Source, Make, Deliver/Install, and Return

Supply Chain Value at Risk and Mitigation Cost
Supply Chain Asset Management
3 Lectures 09:09
Cash-to-Cash Cycle Time

Return on SC Fixed Assets

Return on Working Capital
Best Practices
15 Lectures 42:49

Carrier Agreements

Collaborative Planning, Forecasting and Replenishment

Co-Located Procurement Representatives


Drum-Buffer-Rope Scheduling

Lean Methods

Six Sigma


Sales and Operations Planning

Supplier Performance

Vendor Managed Inventory

Wave Picking

Course Closure
About the Instructor
Operational Excellence Training
4.1 Average rating
1,061 Reviews
6,868 Students
19 Courses
Top Experts in Industrial Management

About Us

Operational Excellence Training is a leading provider of high-quality courses and programs related to Industrial Management, Health and Safety at Work, Transportation, Supply Chain Operations, Manufacturing and Warehouse Management.

Our Expertise

Currently, our team includes 5 instructors with expertise in manufacturing, logistics, operations, and services. All the instructors are international-level experts, having 15+ years of practice and Master’s Degree in their relevant field.

Among other professional recognitions, our instructors are members of APICS (Association for Supply Chain and Operations Management), Certified Supply Chain Professionals (CSCP), Certified Lean Six Sigma Black Belts (Acuity Institute) and Certified in Sales and Operations Planning (S&OP Institute).

Our Mission

Our mission is simple: we aim to provide an interactive and engaging learning experience for professionals all around the globe and help them understand and adapt to the requirements of modern management.

The courses we create are structured in a step-by-step manner and contain up-to-date content and comprehensive resources that get our students to the next level.

Get in touch!

If you're one of our students and you want to ask us a question, you can always post a discussion item to one of our courses. We will be more than happy to answer your queries and respond to your needs.