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High-performance supply chain management is all about getting product to the customer in the right way, for the right price. In the creation of worth for both client and stakeholder, it’s the reliability and sustainability of your business performance that will really make the difference. From product sourcing through order fulfilment, your organisation’s success relies heavily on its ability to discover and generate value from the gaps between the expected, the perceived, and the actual outcome.
As a proven method for aligning your company’s plans for improvement with its strategic objectives, the Supply Chain Metrics and KPI’s Model addresses supply chain problem solving alongside the engineering, upgrade, and redesign of key business procedures.
By developing an internal system that’s based on verified performance indicators and metrics, you’ll be able to fully resolve the top five challenges in the supply chain industry: understanding planning and risk management, evaluating and implementing cost control, exploiting supplier/partner relations, providing superior customer service, and getting the most from your supply chain team.
By completing this course, you’ll learn to refine strategy, define structure (including the human element), manage processes, and measure performance. You’ll have the skills and knowledge necessary to create and execute a successful framework for understanding, measuring, and advancing the performance of your current supply chain, determining your company’s success in achieving its operational goals, evaluating internal cost/performance trade-offs, initiating strategies for meeting new customer expectations, and responding effectively to the challenges presented by global market growth.
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|Section 1: Course Introduction and Overview|
Scope and Overview of the Metrics and Performance IndicatorsPreview
|Section 2: Supply Chain Reliability|
Perfect Order FulfilmentPreview
Orders Delivered in Full
|Section 3: Supply Chain Responsiveness|
Order Fulfilment Cycle Time
Source Cycle Time
Make Cycle Time
Delivery Cycle Time
|Section 4: Supply Chain Agility|
Upside Supply Chain Flexibility
Upside Supply Chain Adaptability
Downside Supply Chain Adaptability
|Section 5: Supply Chain Costs|
Total Supply Chain Management Costs and Cost of Goods Sold
Operational Metrics - Cost to Plan, Source, Make, Deliver/Install, and Return
Supply Chain Value at Risk and Mitigation Cost
|Section 6: Supply Chain Asset Management|
Cash-to-Cash Cycle Time
Return on SC Fixed Assets
Return on Working Capital
|Section 7: Best Practices|
Collaborative Planning, Forecasting and Replenishment
Co-Located Procurement Representatives
Sales and Operations Planning
Vendor Managed Inventory
Operational Excellence Training is a leading provider of high-quality courses and programs related to Industrial Management, Health and Safety at Work, Transportation, Supply Chain Operations, Manufacturing and Warehouse Management.
Currently, our team includes 5 instructors with expertise in manufacturing, logistics, operations, and services. All the instructors are international-level experts, having 15+ years of practice and Master’s Degree in their relevant field.
Among other professional recognitions, our instructors are members of APICS (Association for Supply Chain and Operations Management), Certified Supply Chain Professionals (CSCP), Certified Lean Six Sigma Black Belts (Acuity Institute) and Certified in Sales and Operations Planning (S&OP Institute).
Our mission is simple: we aim to provide an interactive and engaging learning experience for professionals all around the globe and help them understand and adapt to the requirements of modern management.
The courses we create are structured in a step-by-step manner and contain up-to-date content and comprehensive resources that get our students to the next level.
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If you're one of our students and you want to ask us a question, you can always post a discussion item to one of our courses. We will be more than happy to answer your queries and respond to your needs.