The 8 essential leadership skills of great supervisors
4.0 (13 ratings)
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The 8 essential leadership skills of great supervisors

Develop the essential skills required to be an effective supervisor through eight short modules.
4.0 (13 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
37 students enrolled
Created by Gerald Pauschmann
Last updated 8/2015
English
Price: $20
30-Day Money-Back Guarantee
Includes:
  • 2 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Explain what is required to be accepted as the leader of a group.
  • Explain motivation and employ some leadership strategies to create an environment where people are motivated.
  • Set expectations of performance and behaviour with teams and individuals.
  • Delegate tasks effectively.
  • Facilitate a group decision making process where staff feel genuinely involved.
  • Coach and develop staff.
  • Use recognition to reinforce desired behaviours.
  • Prepare for and hold a performance conversation.
View Curriculum
Requirements
  • You will have a good understanding of your workplace and basic operational experience
Description

Throughout this course, you will learn eight skills and shifts in thinking that are essential for being an effective supervisor.

Being an effective supervisor requires different skills, behaviours and thinking to being an effective team member. A team will typically expect a new supervisor to demonstrate the skills, behaviours and thinking they associate with a leader. It can be challenging for a new supervisor to meet these expectations without some development and support, because the basic skills, behaviours and thinking are rarely acquired through life prior to taking on a leadership role.

Based on experience helping thousands of new supervisors successfully make the transition from being a team member to being an effective leader, this course condenses the absolute essentials into eight short modules.

Each module explains some of the core concepts and breaks them down into practical actions that can be immediately applied on the job.

Outcomes

At the end of this course, you will have a working understanding of how to:

  • Explain what is required to be accepted as the leader of a group.
  • Explain motivation and employ some leadership strategies to create an environment where people are motivated.
  • Set expectations of performance and behaviour with teams and individuals.
  • Delegate tasks effectively.
  • Facilitate a group decision making process where staff feel genuinely involved.
  • Coach and develop staff.
  • Use recognition to reinforce desired behaviours.
  • Prepare for and hold a performance conversation.

Duration

2 hours (8 x 15 minute modules).

Who is the target audience?
  • This course is designed for anyone that needs to get work done through others.
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Curriculum For This Course
9 Lectures
01:55:27
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Introduction
1 Lecture 01:59

In this introductory video, we will cover:

  • An overview of the course content and structure,
  • What you'll need to complete the course, and
  • What to expect from the eight modules.
Preview 01:59
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The Role of the Leader
1 Lecture 16:03

In this lecture, we will cover:

  • What leadership is and why it's important,
  • Two shifts in mindsets that new leaders often find challenging, and
  • Some ideas to maximise the chance of getting off on the right foot with your team.
Preview 16:03
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Motivation
1 Lecture 15:37

In this lecture, we will cover:

  • What motivation is,
  • Some motivation theories and ideas that are useful for new supervisors, and
  • A few things a new supervisor can do to create an environment where people want to do what needs to be done.
Motivation
15:37
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Setting Expectations
1 Lecture 14:11

In this lecture, we will cover:

  • Some questions to consider to help clarify what your expectations are,
  • Some ways do discuss and create expectations with individuals and teams, and
  • How to reinforce expectations that have been set.
Setting expectations
14:11
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Delegation
1 Lecture 14:42

In this lecture, we will cover:

  • Why it can be challenging to delegate,
  • Some things to consider when starting to delegate work, and
  • A process for effective delegation.
Delegation
14:42
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Participative Decision Making
1 Lecture 14:08

In this lecture, we will cover:

  • What participative decision making is,
  • Deciding on the level of involvement needed for decision making, and
  • Preparing for, holding and following up on a decision making conversation.
Participative decision making
14:08
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Coaching and developing staff.
1 Lecture 13:09

In this lecture, we will cover:

  • How to develop your team members' capability to solve problems themselves
  • The basic principles of coaching
  • Two models that can help you structure a coaching conversation.
Coaching and developing staff
13:09
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Recognition
1 Lecture 11:15

In this lecture, we will cover:

  • What recognition is and why it's important,
  • Some tips for using recognition effectively, and
  • Some ideas for recognising your team members.
Recognition
11:15
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Performance Conversations
1 Lecture 14:23

In this lecture, we will cover:

  • What performance conversations are and why we conduct them,
  • How to prepare for a performance conversation, and
  • The essential elements that must be present when conducting a performance conversation.
Performance conversations
14:23
About the Instructor
Gerald Pauschmann
4.0 Average rating
13 Reviews
37 Students
1 Course
Humourous, Inspirational and Knowledgable

When you see Gerald as the EMCEE for any event, you know you won’t be getting an ordinary presenter. His unmistakeable raw talent will add impact with his quick wit and his multi talented impressions.

He is the only MC who will use the audience as motivation to direct and create the format of his ‘fill-in’ time between keynote speakers.

He guarantees that every person will be mesmerised by his ‘on stage persona’ as a ‘magician’, ‘mathematician’, ‘world famous daytime show host’ or as a ‘ventriloquist’.

Gerald is THE best loved, most intelligent, unbelievably hilarious and in most demand in his household, and is becoming one of the most recognisable faces in his street.

He is unashamedly different.

High Energy and Fun! is what Gerald Pauschmann is all about! with over 20 years experience All types of events, - to keep the audience going -

Gerald is energetic and professional. He knows how to motivate the the crowd, Quality isn't expensive..it's priceless!