The objective of this course is to provide students with practical information, tools and techniques that can immediately be applied in their new or current role as a supervisor or manager. Students will learn how to get off to a great start by communicating with the appropriate people and learn how to maximize the resources that are available. They will also learn how to shorten their learning curve by empowering employees and gain a better understanding of how to create their own future by establishing goals. Lastly, they will learn to be a humble leader that is committed to providing support and service, as well as receive my personal advice regarding the most important behaviors of successful supervisors. In order to encourage and assist students in the implementation and application the content in this course, Action Plans are provided at the end of most modules. This course will enhance your performance and increase the probability of you becoming a top performing, successful supervisor.
In this module, you will learn why it is important to understand the expectations of your manager, and how to initiate the discussion regarding expectations.
Human Resources is an asset of which many supervisors frequently fail to take advantage. In this module, you will learn why it is important and how to initiate the discussion.
In this module, you will learn how to why it is important to communicate the vision for the department with the rest of the team.
Most supervisors don't utilize the employee handbook as a resource. In this module, you will learn why it is important and how to become more familiar with it's content.
Seeking a mentor or coach is the best way to advance you knowledge and skill quickly. In this module, you will learn why it is to your advantage to have a mentor and how to find one.
In this module, you will learn how to empower your team.
In this module, you will learn the importance of setting goals.
In this module, you will learn to be humble and gain a better understanding of the boundaries within which you must operate.
Now that you are a supervisor, there are many things that you will need to learn about leading people.
In conclusion, you will learn the one most simple and important thing you can do to be successful in your role as a supervisor.
Keith Shaw is a seasoned human resources professional (HRCI certified PHR) with over twenty-five years of human resources experience working for multi-million dollar international organizations. He also has more than twelve years of experience at the executive management level. Keith has worked elbow to elbow with CEO's and top level executives as an advisor throughout his career and he has provide hundreds of individuals with coaching, counseling and mentoring during his career as a human resources professional. His success is rooted in his commitment to adding value through employee development and engagement, performance management, supporting alignment with strategic goals, as well as stimulating continuous improvement and change. He also has a personal mission to make the world a better place by helping people find clarity regarding what they want out of life so they can focus on the right things and reach their full potential. Keith has a Bachelor of Science degree in Industrial Management from Newman University and holds the following certifications: PHR (HRCI Certified), Six Sigma Green Belt, 360 Degree Leadership Mirror Coach (DDI Certified), AS9100C Certified Internal Auditor (PIC) and Extended DISC Behavior Styles Certified Facilitator. Educating yourself is an investment for which the ROI is priceless because the value of knowledge can change your life and last a lifetime. Keith Shaw