This course begins with a focus on the nature of work pressures and how we can have a positive impact on them. It concentrates on the three essential areas that define much of day-to-day working experience and wellbeing: Demands; Control; Support. The second part of the course then moves on to cover what is important in managing our reaction to pressures, and our wellbeing in the long term. This includes how to control negative thought patterns and ensure we think about difficult challenges in a balanced and constructive way. Ensuring we make the most of our positive experience and play to our strengths is covered. Finally, the course considers the six important lifestyle factors that impact our wellbeing. Overall, the course will enable you to take more control of the work pressures you face and enhance your wellbeing in a sustainable way.
Introduction to the core workplace factors that determine our pressure experience at work: Demands; Control; Support.
Work demands can overwhelm us and we need to ensure we actively manage them. In practice this usually means managing the risks associated with overload. This includes trying to time mange and working collaboratively to do so. Dealing with regular interruptions well is crucial here to ensure your days don't become too reactive.
It is very important to try to control work pressures where we can have a real impact. This means challenging yourself - it is easy to slip into assuming we have less influence than we do. If you don't do that you can progress into a stress inducing state of learned helplessness. Taking control means standing back, challenging our thinking (we develop this further in Lecture 8) and saying no effectively when you need to.
We all need support occasionally. It is important to ask for it when we do need it. Identifying where we can have safe conversations in the workplace is crucial. This is particularly true if you have an ongoing mental health issue you need to manage. Reflecting on and developing your support network is something we can all benefit from doing, even if you are someone who is normally fairly self-reliant when it comes to dealing with pressure.
This summarises the first part of the course in terms of where we can have a positive impact on our working environment and experiences, and how we can act to do so.
Introduction to the second part of the course which focuses on what we can do to actively manage our wellbeing. This includes recognising stress, controlling negative thinking, making the most of the positives in our lives, and living a healthy, balanced life.
Recognising the signs and symptoms of stress, or mental health problems, is very important. These can be dramatic or more subtle. We have a responsibility in the workplace to recognise these in ourselves and to some extent in our colleagues. The latter is particularly relevant if you are a manger. Signs of stress can be emotional, behavioural, cognitive / thinking changes, appearance changes in others.
We can often be irrational under pressure. Unhelpful thought short-cuts or thinking errors can kick in, such as jumping to conclusions very quickly or thinking in all or nothing extremes. When we do this without challenging our thinking we are very likely to get anxious and make poor decisions. This five step process explains how you can challenging your thinking in a constructive manner.
Do you dwell on the positive? There is a high risk to our wellbeing in discounting positive experiences and choosing, without knowing we are doing so, to dwell and exaggerate negative experiences. Controlling negative spirals is part of this, but so is creating positive ones.
Understanding and developing our strengths creates a positive emotional spiral and can open up new development opportunities. This lecture provides a simple but powerful approach for starting to do this effectively.
Ultimately our wellbeing is maintained when we live psychologically healthy lives. This lecture reviews six key ways which enable us to do this (as advocated by the UK mental health charity, MIND).
This lecture summarises the second part of the course covering the aspects that drive wellbeing in the long term, and how we can do the right things in a practical and realistic manner.
Test your understanding of some of the core messages in the course.
At Skill Boosters we work with leading subject matter experts to design, develop and deliver training for the workplace. We are passionate about delivering behavioural training which helps to build productive, tolerant and inclusive individuals, teams and workplaces and which improves lives and life chances.
Our courses combine video drama, expert analysis, documentary sequences and interactive study to provide flexible, cost-effective training that engages, informs and inspires our learners.
Skill Boosters courses and resources are trusted by many of the world's leading organisations to develop and improve the skills and behaviours of their people.
Gordon’s expertise has been from his business psychology base and his
work with a wide range of public and private sector organisations over
the last 25 years. One of Skill Boosters’ long-standing expert
commentators, Gordon specialises in well-being and psychological
resilience, leadership development and managing difficult behaviours in
the workplace and has worked as a trainer and presenter across a wide
range or organisations, including at senior management levels.