Starting A Virtual Assistant Biz - Is it right for You?
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Starting A Virtual Assistant Biz - Is it right for You?

What is a Virtual Assistant and what kind will you be?
0.0 (0 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1 student enrolled
Created by Jenny Benton
Last updated 7/2017
Current price: $12 Original price: $20 Discount: 40% off
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  • 43 mins on-demand video
  • 1 Article
  • 37 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion

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What Will I Learn?
  • Whether they actually want to be a Virtual Assistant and the first steps towards starting that business and provide a service to other businesses
  • Briefly explaining what they should investigate i.e small business licences, compliances for certain skill sets, investigating what work they can do and if it suits them.
View Curriculum
  • Basic concept of how an office runs or how to support a business and use technology is necessary

This course outlines the different aspects of being a Virtual Assistant, how decide what services or products to offer, and what aspects to consider that will support you and your business.  Things covered include whether this is actually the right path for you and that the process of investigating licences and registrations as well as what you services you may offer etc may help decide that.

Who is the target audience?
  • People looking for a new career, extra income or even a hobby business
Compare to Other Virtual Assistant Courses
Curriculum For This Course
Welcome! I look forward to assisting you with your VA biz decision!
13 Lectures 42:38

Hello!  Here is a quick video about who I am and what is on offer!  

Be sure to take note on lecture 3 about how to play the powerpoint recordings if it isn't already obvious.

Also, the power points have also been provided in PDF format for ease of printing if desired.  I would like to declare at this point that the images used are accessed from the 'free to use or share, even commercially' area in Google images.

Please excuse my coughing during the videos.  I have a permanent condition so there is no way I can get around this unfortunately.  Having said that, I have learnt that perfectionism can cost a business through my own and seeing others.  If you keep tweaking and wait until it is 'perfect' (which is a delusion as you can see everything as perfect if you are in the right mind set!) it may never happen!  So just get out there and enjoy the ride!

Please advise me immediately if you have any problems with any part of this course -

See you in the next lecture!

Preview 05:14

So what actually is a Virtual Assistant?  Well a very quick description is someone that works 'virtually' / remotely most of the time (the confusing part is some can and do onsite work) by providing assistance usually to other business but sometimes at a personal level.  It is an owner operator type business set up, commonly working from home and even considered as being a contractor.

See you on the lecture!

Preview 08:54

(Please note that this is lecture 3 but due to technical issues, this video talks about lecture 2 - please ignore that - this is the correct video for lecture 3 - apologies for any inconvenience)

In the resource section in most of these lectures you will find power point presentations.  If they do not open straight into a recorded movie format - be sure to go to the ribbon at the top of the screen and click slideshow then play from start to get the optimum out of these lectures.

The resource in this section is a screen shot displaying the play button.

I would like to take this opportunity to reiterate that any images used were accessed from  I would like to declare at this point that the images used are accessed from the 'free to use or share, even commercially' area in Google images.

See you on the next lecture!

Using the powerpoint presentations

(Please note that this is lecture 4 but due to technical issues, this video talks about lecture 3 - please ignore that - this is the correct video for lecture 4 - apologies for any inconvenience)

This is just an overview to advise that this industry has been traditionally very ethical to date.  I understand that there has been some changes with the advent of cheaper labour, however, the pre existing community still remains strong and supportive.

If you choose to embark on this path, you must ensure that you remain ethical and supportive above all else.  The community will support you as long as you do the right thing by the community including being grateful and giving back....

See you in the next lecture!

A Little Bit about the Industry

It is a priority to check with the relevant authorities where you live as to what you need to do in terms of licences and permits etc.  We all want to do the pretty fluffy stuff of names and logos etc but this bit is critical and will save headaches later.  In Australia, we need a minimum of an ABN (Australian Business Number) - if you don't have it, the customer is only legally obliged to pay the relevant percentage at the time of the value of the invoice (well worth the effort to get one! It never used to cost anything - it was just about the process - check out  For other parts of the world please check in with local councils and shires and business entities.  If you need more assistance on this area please email and I find a VA in my network to assist.  

In Australia a business name is at this point just an extra expense.  We can just use 'Trading As' then our name (so it looks like T/A Jenny Benton) - so effectively a sold trader - however, I am not sure on the rule about this in other countries.

As you make some money you can perhaps look at the business name aspect (checking with your tax agent or accountant again, but any expenses should be a tax deduction).

I implore you to get this stuff sorted first.  You do not want to get an established routine and find someone knocking on your do because you don't have the 'xyz permit'......

Check out the slideshow to assist you work out what you think you might be interested in so you can explore what is necessary per the above.

See you on the next lecture!

What do you need to know before you set up shop?

Now this is THE question.  Initially to get your business off the ground, do what you are really good at it.  If you don't love what you are good at, you can harness your energy, get established and transition into that later.  Get the bread and butter stuff happening.  If you love what you are really good at already - then happy days!  There is a resource with this chunk that might help you to just clarify what you can/should and want to do etc.  

The reason I have put this nugget here is because deciding some areas of focus potentially has impacts - you may even change your mind as to whether this industry is actually for you! Certainly establishing laws and your responsibilities needs to be a priority and may depend on what you are actually decide on!

Again, if you need extra help email me at

See you on the next lecture!

What do I do in my Virtual Assistant Business?

So now that we have had a look at what you might do in your business, or even how many things, and certainly the legal and tax aspects, make sure you have the basics down for licences, insurances, laws of running a business etc before you continue any further.  

For instance, in Australia you need to be certified to do bookkeeping so if you don't have this certification, you will have just saved yourself a lot of time and energy by not setting out to do this and find out the hard way.  This is an important step.  

Also, whatever you decide to do, if you pursue this or another option, start your record keeping immediately.  You will thank yourself at tax time!  More importantly - monitor your progress in case you need to pay income tax (hopefully you are earning enough that you have too!).

If you have issues with this - drop me a line at 

See you on the next lecture!

Get the Basics Down

This has the potential to be very daunting and overwhelming but just relax, break it down and have fun with it!  Like other areas of the course where it was discussed not to get too hung up on stuff - you can always review your pricing and packages and do a relaunch!

Keep in mind, however, you are now running a business with expenses so you must ensure you are charging enough to cover your expenses and your income.

There is a really basic spreadsheet in the resources to assist you with your rate (it doesn't cover expenses - let me know at if you require assistance with this) - go nuts and put in some silly figures and see what comes out!

See you on the next lecture!

Pricing and Packages

This lecture is not going to be heavy at all.  There is a tool in the resources is just to keep in mind if you decide to pursue this path, or any business path for that matter. Some people find these sorts of tools useful and other's not so much but regardless do try to keep a bigger picture plan in mind to strive for.

Regardless of whether you use this or not, do some forward thinking and planning - it may help you decide if this is the right direction for you right now.

See you on the next lecture!


Affiliate Programs are both an alternative idea and an addition to being a Virtual Assistant.  If you sign up to a range of programs and / or create your own, you are potentially creating passive income streams.  

Flick me an email to if you need or want more information on this or even if you would like a course on it!

See you on the next lecture!

Affiliate Programs

Download a 3 page mini report on other business ideas...... copy and paste this link into your web browser 

Other ideas besides being a VA

What can I say?   Being a shiny object syndrome sufferer I say kudos for getting through it - it wasn't long or hard but still distractions are distractions..... check out the resource....

And remember if there is anything you need to learn - put a request in using

Cheers for now!

You did it!

I would just like to add, that since creating this course I have had a previous client resurface to ask me to come to work with them again.  It fits with what I am doing so I delightfully accepted as they are an exceptional client and the future potential is very exciting.

The article including in this lecture will give a light overview of what customer service can be about if you need some input.

My main point is, however, have vision.  It may take a little to find your groove but give good service and enjoy yourself and you will reap the rewards...... AND always be adaptable!


One Final Comment
About the Instructor
Jenny Benton
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Freelance Writer and Business Educator

Jenny Benton has over 30 years of administrative experience in various industries including having run a successful Virtual Assistant business.  Jenny also holds a Diploma in Business Management and is an Accredited Inspired Spirit Life Coach as well as a myriad of smaller qualifications and short course experiences to provide well rounded expertise.