Microsoft Outlook 2010 Intermediate

Master Outlook in this easy to follow, step-by-step course.
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  • Lectures 33
  • Length 3.5 hours
  • Skill Level Intermediate Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 6/2013 English

Course Description

In this course, the second in a series of three courses, you will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Consider SONIC's Microsoft Outlook 2010 Advanced to deepen your knowledge.

Our Microsoft courses help you to prepare for the official Microsoft Office Specialist exam.

What are the requirements?

  • Microsoft Outlook 2010 Beginner Recommended

What am I going to get from this course?

  • Customize message settings
  • Organize and locate Outlook messages
  • Set calendar options
  • Track activities using the Journal
  • Assign and track tasks
  • Share folder information
  • Customize the Outlook environment

Who is the target audience?

  • Everyone, who wants to work faster using Microsoft Outlook 2010.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Intro Outlook Intermediate
Section 1: Customizing Message Options
Customizing Message Options - Overview
You want to do your colleagues a favor and would like to pre-define answer options for them. In this way your colleagues can reply quickly to your e-mail, and don't have to read long or ambiguous answers, either. You can define voting buttons for this that you can attach to the e-mail. In this video you'll learn how to use voting buttons.
In Outlook 2010, you have the option of adjusting the delivery options of your emails individually. Choose when you want to send the email. Use the service options to help find out whether a recipient has received and read your email.
Outlook messages can be created and sent in different formats, like, for example, HTML or RICH text. All formats have their pros and cons. Learn more abot the Outlook message formats. In this video you'll learn how to create and send the message in different formats.
Set up message templates and have Outlook do the work for you. In this video you'll learn how to get Outlook to automatically answer your messages.
Put your contacts into groups. In this video you'll learn how to create contact groups.
With Quick Steps in Outlook 2010, you can automate routine tasks when dealing with e-mails. In this video you'll learn how to work with Quick Steps.
Section 2: Organizing and Locating Messages
Organizing and Locating Messages - Overview
In Outlook 2010, you have the option of sorting your messages not just chronologically and alphabetically. You can also sort by sender, size, or even multiple criteria together. Learn how to use the various types of sorting here.
In Outlook 2010 you can search for items based on particularly practice-orientated and useful criteria. In this video you'll learn how to search for messages in Outlook 2010.
Need to quickly search for an email? Just use the quick search. It scans your emails for the entered keyword and lists them chronologically. The quick search will help if you are stuck at the sorting functions of a large mailbox. You can use the search tools to further indicate whether you are looking only for a specific sender or just the subject or just emails with attachments.
You can link together multiple search criteria, such as the sender, size or subject. Significantly fewer results will be displayed, but they are more likely to include what you are looking for. Outlook 2010 provides you many ways to refine your search with the advanced search options.
Filter your emails for example by sender, read or unread, or if there is an attachment or no attachment. This gives you an overview of your mailbox and you will have an easier time finding what you need.
In Outlook 2010 you can customize your folder views extremely efficiently. In this video you'll learn how to customize a folder view.
Mail rules make it easier for you to automatically sort your messages and file them. In this video you'll learn how to create the mail rules.
We repeatedly receive unwanted mails. In this video you'll learn how to deal with Junk Mails.
Section 3: Setting Calendar Options
Setting Calendar Options - Overview
In Outlook you can set your calendar up the way you want it and add, for example, public holidays. In this video you'll learn how to set up calendar options.
When colleagues send you invitations to meetings you will receive a message stating whether you have time or not. With the Free / Busy option you yourself can determine for how long your colleagues have access to when you are available.
In Outlook 2010 you can set up whole calendar groups and thus organize your appointments better. In this video you'll learn how to set up calendar groups.
Section 4: Tracking Activities Using the Journal
Tracking Activities Using the Journal - Overview
Outlook 2010 allows you to store your activities in a journal. It is comparable to a diary, as it records for example which email messages were sent to which contacts or which Office documents were worked on. This protocol is clearly displayed with the help of a timeline.
Section 5: Managing Tasks
Managing Tasks - Overview
In Outlook you can forward tasks to other persons, thus relieving yourself of some of the workload. In this video you'll learn how to forward and delegate the tasks to your colleagues among the staff.
Section 6: Sharing Folder Information
Sharing Folder Information - Overview
In Outlook you can not only share individual folders, but the whole mailbox, too. In this video you'll learn how to share mailbox folders.
If either your addressee does not have Outlook or you want to send only a portion of your calendar, then Outlook 2010 offers you the option of sending your calendar events separately by email. You can set which period of time you want to send.
In Outlook you can share your folders, so your colleagues can cover for you better. In this video you'll learn how to control the access rights for deputies.
Section 7: Customizing the Outlook Environment
Customizing the Outlook Environment - Overview
Compile your favorite commands and files these so they can be easily accessed. In this video you'll learn how to use the the Quick Access Toolbar for your needs.
In this video you'll learn how to work with the daily task list, and what it is.
Simplify your workflow: if you access a website often, you can embed it directly in Outlook 2010 as a folder home page. Thereby you do not need to additionally change the program and obtain a browser. The site is then displayed directly in Outlook 2010 so that the remaining Outlook 2010 elements remain visible.

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Instructor Biography

SONIC Performance Support is a leading provider of e-learning and performance support solutions. We proudly serve individuals, government agencies, schools and businesses of all sizes. SONIC Performance Support provides high-quality video training, that is used by well-known domestic and foreign companies. With video based training, you have a personal coach explaining and demonstrating the task at hand. You can stop the video, perform the task in the application, and rewind if you want to review.

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