Social Media Monitoring & Dashboards for Facebook etc
4.8 (5 ratings)
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Social Media Monitoring & Dashboards for Facebook etc

Quickly learn to setup a monitoring tool for Facebook, Twitter, LinkedIn, traditional media and social media platform
4.8 (5 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
46 students enrolled
Last updated 1/2017
English
Price: $55
30-Day Money-Back Guarantee
Includes:
  • 40 mins on-demand video
  • 3 Articles
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
Demonstrate to clients that you have a full social media package to sell to them.
Create a Social Media Monitoring Panel to Bring Searches, Newspapers, Blogs, Facebook and Twitter into One Panel
Understanding your online community across social media platforms and what they are interested in
Found Media: find and share interesting content so you don't have to create articles and videos from scratch every day!
Identify Crisis Communications issues in social media and monitor for trolls on Facebook, Twitter and blogs.
View Curriculum
Requirements
  • Some familiarity with Facebook, Twitter and blogs would be helpful but not required.
  • You can ask questions at any stage (in the Discussion area).
Description

In this course you go through step by step setting up a social media monitoring dashboard. These dashboards can be used for:

  1. Create a Social Media Monitoring Panel to Bring Searches, Newspapers, Blogs, Facebook and Twitter into One Panel
  2. Understanding your community and what they are interested in
  3. Found Media: find and share interesting content so you don't have to create articles and videos from scratch every day!
  4. Identify Crisis Communications issues in social media and monitor for trolls on Facebook, Twitter and blogs.

What you will learn:

  • Social Media Monitoring of Traditional News Media Websites
  • Monitor the top 100 bloggers for your industry
  • Monitoring Facebook, Twitter and other Social Media Platform News
  • Monitoring Government News Impacting Your Community Promotions
  • Add Facebook, LinkedIn and Twitter Apps to the Dashboard
  • Advanced: Add RSS Button to Chrome for Social Media Monitoring
  • Advanced: Add RSS Button to Safari for Social Media Monitoring

Social Media Manager 1: Monitoring Dashboards is the first step to professional social media management. While I use a particular dashboard, to setup and show examples and theory, you can transfer that knowledge to any social media monitoring dashboard your company or client uses. I am VERY happy to add additional videos. JUST ASK!!

I've managed the strategy, campaigns and Facebook Pages and forums and blogs of TV shows such as JUNIOR MASTERCHEF, IDOL and BIG BROTHER. I specifically adapted these quick courses to bring social media managers like you up to speed efficiently and cost effectively. Look out for my other courses!

SHORT COURSE: This is a mini-course that is part of a much larger Social Media Campaign course - you will find some videos duplicated from the Campaign course on my corporate account. Some students just want a quick and easy course on one aspect of campaigns - that is the purpose of this course. So if you are just looking for monitoring tools and strategies as part of social media campaigns, this is the course for you!

Who is the target audience?
  • ANYONE Who Needs to Offer More than Simple Facebook Status Updates...
  • Marketing Professionals Managing Social Media for their Organisation
  • Virtual Assistants (VAs) Managing Facebook & Twitter for Small Business
  • Small Business Identifying What Works and What Doesn't on Social Media
  • Public Relations Creating Measurement and Analytics Reports for Clients
  • These Videos are part of the 5 Step Social Media Marketing Campaign Course - do not take this course if you are already doing that course!
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Curriculum For This Course
Expand All 12 Lectures Collapse All 12 Lectures 43:50
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Introduction to the Social Media Monitoring Course
6 Lectures 31:04

You'll have an understanding of who this course is for, my background in teaching at Uni of Sydney and running major social media campaigns for clients and how to ask questions and request additions to the curriculum.

Preview 01:39

Monitor before Posting! Too many companies run into trouble by not understanding the mood of the community, the relevant hashtags and the key influencers. We SETUP a social media monitoring panel and then add in TRADITIONAL media monitoring, focussing on social media news, articles and discussions.

  • Setup from scratch the social media panel
  • Edit Tabs/Folders
  • Understand RSS, widgets and apps
  • Add social media newsfeeds from Huffington Post, The Guardian, The New York Times etc
  • Evaluate Netvibes and other panels.

If you have a question, please ask me in Discussion area. Happy to help you find hidden RSS feeds or in some cases "force" an RSS feed where there isn't one...

151020

Social Media Monitoring of Traditional News Media Websites
09:10

Facebook removed RSS feeds from their Business Pages and then more recently they removed Facebook Lists. However we can now use FeedRSS to create a Facebook Business Page feed for our social media monitoring dashboard! yay! 

Preview 04:24

Twitter, Facebook, LinkedIn, Google and others are always changing the rules on us. How we can run a competition, what advertising is permissible and so on. Monitoring all these companies on one page means no nasty surprises and only a few minutes a day.

  • Learn how to read the original source story on changes and challenges and opportunities on social media platforms
  • Pull in Facebook, Twitter, LinkedIn, Google Plus, Klout, Pinterest, Snapchat, Vine and so on into one Page for monitoring news about changes to those platforms
  • Learn how to Share and Forward from their blogs and social media press rooms directly into email, Yammer, Facebook, Twitter and so on.

151020

Monitoring Facebook, Twitter and other Social Media Platform News
05:39

In this lecture we look for and add Government newsfeeds to our monitoring panel. This is a great way to find official news and then quickly share it to your channels (Facebook, Twitter etc)

  • Find the Whitehouse RSS feed and add it to the panel
  • Find other government (e.g. Australian Federal Government feeds)
  • Learn how to Share the articles directly from the monitoring panel into Social Media sites
  • FFF - Find Filter and Forward!

Do you have a great RSS feed from Gov or an NGO or official agency you can share in Discussion (on the right hand side) ?

151020

Monitoring Government News Impacting Your Community Promotions
05:20

As well as monitoring News sites, Government, top bloggers, competitors and so on, you can add a Facebook, Twitter and other widgets/Apps to easily update from within the social media panel.

    • What is an Application Programming Interface (API)
    • How to Add Facebook App the Dashboard
    • Adding LinkedIn and Twitter Apps
    Which App do you like? Don't forget to change your location in the Weather App!

151020

Add Facebook, LinkedIn and Twitter Apps to the Dashboard
04:52
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Addendum
2 Lectures 04:13

It's possible to add an extension to the browser that shows up ALL RSS feeds (articles, comments, topic headings etc). This is how to add one to CHROME.

151020

Advanced: Add RSS Button to Chrome for Social Media Monitoring
02:14

It's possible to add an extension to the browser that shows up ALL RSS feeds (articles, comments, topic headings etc). This is how to add one to SAFARI.

151020

Advanced: Add RSS Button to Safari for Social Media Monitoring
01:59

Quick Quiz!
3 questions
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Bonus Lecture and Offers
4 Lectures 08:55

FACEBOOK HAS CURRENTLY SUSPENDED RSS FEEDS (JULY 2015) - if they reinstate it, this video shows how to add OTHER companies Facebook to your dashboard.

It's a little tricky to find out how to pull in Facebook Pages of pages you DON'T Admin into your monitoring panel... but it can be done!

  • Find the secret RSS feed formula
  • Add the Facebook Pages of Competitors etc to your social media dashboard.

Discussion: Were you able to do this? if not, please post in Discussion on the right hand side and I'll have a look and make sure it's set up correctly. Also, let me know if you want to know how to create and add OPML (mass RSS feeds)

151020

SUSPENDED: Adding Facebook Page RSS Feeds From Competitors
04:50


Please let me know in Discussion area if you need more lectures on monitoring. If more than 5 people ask for a tool - in the Discussion area, I will create several new videos on that tool There are more than 200 monitoring tools out there so choose some! PS The theory above will work with most of them, but I understand if you want step by step examples of another tool You just have to ask. :) xx <3 Laurel

Want More Video Lectures?
00:21

Social media courses on Facebook, social media strategy, Twitter, social media campaigns, automate, monitoring dashboards and so on. 

BONUS LECTURE: Extra Courses!
02:24
About the Instructor
Laurel Papworth
4.6 Average rating
77 Reviews
6,004 Students
5 Courses
Social Media Strategist & Course Facilitator

I am a CERT IV Training and Assessment certified trainer (Diplomas and Certificates etc) and I also have taught a Masters of Convergent Media. My personal social media: Forbes Magazine named me in the Top 50 Social Media Influencers globally,named head of media, social media by Marketing Magazine and in the Power150 (AdAge Magazine) Media bloggers. I strive to show the theory/strategy with practical tactical tools in online community building.

Professionally, I manage Facebook Pages for Junior Masterchef, Idol, Big Brother etc. I have taught social media for businesses at University of Sydney for 10 years and I have 7,000 online students. My clients range from UNHCR and TV shows to small businesses and Women Matter (Saudi Arabia Women of Islam community).  I have a quarter of a million followers online, personally reaching around 6 million people per month through social media. I have taught around 100,000 people in the last 10 years how to build online communities, create social media content, write strategy documents, drive social media campaigns and improve their Facebook Page through FBO and earned attention. 

I personally have a quarter of a million followers online, personally reaching around 6 million people per month through social media. I have taught around 100,000 people in the last 10 years how to build online communities, create social media content, write strategy documents, drive social media campaigns and improve their Facebook Page through FBO and earned attention and have around 7,000 online students.