Social Media and Technology in the Supply Chain

Learn about the impact of SM&T on your daily professional and personal life and how it is changing the way we interact.
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Instructed by Nigel Devenish Business / Management
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  • Lectures 138
  • Length 3 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 10/2014 English

Course Description

Important notes:

  • Current promotional price is $19, but will increase to $149
  • New lectures and updates
  • Support

Whatever your current position employed within SC&L function, this course will give you a practical understanding of the impact of social media in the supply chain and its consequences.

it addresses the multiple issues social media and new technology generates in the supply chain and logistics markets (“SC&L”).

It addresses the communication issues affecting and impacting on distribution road, air, sea and rail, that is applicable to manufacturing, production and retail.

I have incorporate my practical real time experience, giving you real time comprehension of operations in SC&L.

This course is structured in 18 sections with 135 lectures and should take students about 4.5hrs to complete.

If you are working in SC&L in roles such as; procurement, operations, distribution, sales and marketing, distribution, freight management and manufacturing functions - this is a course for you

What are the requirements?

  • Students will only require access to a modern PC /Laptop/Tablet to engage for this course. The course has been design with practicality in mind. It does not matter if you are a season professional and or just embarking on your Supply Chain and Logistics Career.

What am I going to get from this course?

  • You will be able to understand the key communication enablers that are driving greater horizontal growth for: manufactures, retailers, suppliers, vendors, 3 party logistics providers
  • You will be able to put into context the impact of Social Media and New Technology on to the Global Supply Chain
  • You will understand the impact of Social Media and Technology on the Supply Chain
  • You will recognise how and why complexity is being embedded within the Supply Chain

Who is the target audience?

  • This course is applicable to anyone who operates in; procurement, planning, operations, warehouse, distribution, wholesale, third party logistics and or undertaking academic studies. At whatever level you are operating, you will take away positive knowledge that you can use at your place of work or studies.
  • This course presents a framework in understanding how social medial and new technology is impacting on SC&L. Students will gain a detailed insight of key communications that are driving increased complexity throughout the end-to-end supply chain.
  • This course focuses and delivers real time experience on multiple functions within complex operations, which is being impacted and exacerbated by the integration of social media and new technology in Supply Chain & Logistic of today.
  • This course is providing the student with a practical understanding of the issues and challenges key stakeholders in the Supply Chain & Logistic face on a daily basis.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction to the Course
Some information about me
Who is this course for
What you will get out of it
Course Landscape

What the student will need in terms of resources to complete the course

Conclusion S1
Section 2: Introduction to the complexity in the Supply Chain

What role Social Media is having in Supply Chain Complexity

Section 3: Complexity of Modes of Transport in the Supply Chain

Learn the 4 key types of Transport Systems used in the The Global Supply


Recognise the befenits of using Rail Freight in the Supply Chain


Understand the importance of Road Freight


Learn how social media and new technology is helping the management of road freight


Size matters, Ships are getting bigger, understand why


Learn the importance of cost to serve in freight shipping


Learn the importance of speed in the supply chain

What do you know about Modes of Transport
8 questions
Section 4: Complexity of Global Production in the Supply Chain

Recognise the challenges in Global Production within the Supply Chain

Consequences of Demand Chain on the Manufacturers

Realise how quickly change is happening with new technology


Understand the treat of product imitations in the supply chain


Geo-Political issues with Global Farming


Global importance but it has its challenges and this has an impact on the supply chain


Assess the consolidation of fashion manufacturing


Sustainable Fashion - the way ahead


Recognise the importance of BI through social media


Understand society has the same issues with food management as they do with drug manufactuers


Science behind simple marketing


Learn and understand why disruptive technology can be a threat

What do you know about Global Production
4 questions
Section 5: Complexity of the Integrated Distribution

Understand time compression in the supply chain to be successful


Learn the importance of knowing staff holidays and the impact of weather on the Supply Chain


Recognise the critical importance of having excellent customer service


Understanding the processes of getting product to the market


Do not be affraid to challenge the normal way


Learn that the traditional methods of deliveries are constanly changing


Learn the real importance of the benefit drivers provide for a freight company


Recognise that having so many competitors in a market produces so much duplication and waste and cost to the environment


Can we continue to manage in the same way


Social Media has unintentionally develop a whole new industry


Working capital is a big feature within inventory management

The truth about collaboration
What do you know about Integrated Distribution
9 questions
Section 6: Complexity in Retail Sells

Retailing is becoming harder and harder, resulting in greater supply chain complexity. This course takes you through the key issues


A look at Radio Frequency Identification Data will change the way we shop


Examine the benefits of RFID's use in the future


Grocery shopping will never be the same again


The typical High Street is changing. Nothing stays the same. Technology is having an impact


New technology is driving society's mundane habits in all aspects in the way we conduct our lives


We now are able to work smart and not harder


A quick round up of assessing RFID and retail

What do you know about Retail Sells
7 questions
Section 7: Complexity of the simple Supply Chain

It is interesting when you ask people in the industry are you in supply chain or logistics many will not understand the key difference. This course takes you through this with some great examples


The main stakeholders in the supply chain are also facing continuous challenges to their operating models


Summary of the supply chain today


Stakeholder harmonisation is driving increasing complexity in the supply chain


Real time reporting driving and leading efficiencies in the end-to-end supply chain


If it can go direct it will

What do you know about the simple Supply Chain
8 questions
Section 8: Complexity of the Transport

Drivers are becoming a key crucial function within the distribution chain


We know where you are?


Economics of distribution is crucial, can they make a profit?


Can we work differently….Yes we can!

What do you know about Transport in the Supply Chain
3 questions
Section 9: Types of Warehousing

Warehouses are not just 4 walls and a ceiling they serve different purposes. A quick overview


Strategic - v - Tactical Locations the key implications on the cost to serve


A warehouse is just not 4 walls


The cost of managing such a facility


Maximising space and resources is now really possible with real time information based on trust.


Physical, financial, regulatory and compliance security are key to manage such facilities


Order sizes are becoming smaller, need to accommodate agility and resilience in warehouse design

What do you know about the Types of Warehousing?
6 questions
Section 10: Warehouse Architecture

We introduce the commercial need to understand how we design our operations in the warehouse


Velocity in operations. Need to optimise performance


Space has a cost, can you afford such a luxury


More product with less space, but at more physical cost


Moving to automation ideal for bulk picking


Know your numbers is to know your business operations


Each SKU has its own home


Each SKU can be roam the warehouse locations


Warehousing can be said to be the engine room of the supply chain. Here we review the course and its key topics

What do you know about Architecture within Warehousing
1 question
Section 11: Warehouse Optimisation

It can be expensive to heat and manage "air" empty space is a cost to the supply chain. We review its importance


Automation is great but can be very expensive the operational process has to be thoroughly engineered


When you have automation velocity of operations become attainable and scalable


You can drive positive economics in to operations as easy as driving a loss. Design and knowing the outcomes is key


The humble label is a key enabler for efficiency understand why


The exponential rise in parcels due to e-commerce has created its own challenges, we review some of the key issues


A product that is made for social media

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Instructor Biography

Nigel Devenish, Supply Chain and Logistics Career Professional

Professionally: My career is rooted in the supply chain and logistics (“SC&L”), specifically within Third Party Logistics (“3PL”) supporting various market verticals; pharmaceutical, grocery retail, apparel, health, paper, technology manufacturing, and general goods. Including very large warehouse management, inventory, shipping and distribution. I have held very senior roles including; commercial, operations, and solution engineering design and account director, for international SC&L operations supporting global brands. 5 years ago I started my own consultancy - the catalyst for change was to help individuals, companies and organisations deal with the dynamic complexity within the SC&L. I have a strong interest in Systems, Process and Communications in SC&L.

I see continuity and change as a ‘constant' feature in SC&L. Where conventional forecasting, planning, and analysing methods struggle to deal with the industry’s increasing complexity, brought about by the advance in today's new media and technology. I have published various trade papers and regularly appears as a speaker for events. I also provides public and in-house certificated training courses for international training companies.

Personally: My infectious enthusiasm sustained by a large engine that drives my desire to constantly improve people, systems, processes and cost to serve in SC&L. Having worked across cultures and countries, I have developed a highly effective operational antenna and communications tool-set. I believe that most people go to work in SC&L want to do well. Often low self-confidence and or lack of employee esteem is more often a result of poor and or inadequate training, knowledge, skills and local leadership. Allied to the preservation of traditional operational orthodox systems and processes, anchored within a rigid silo driven hierarchy. Most people, I believe, who exist in such organisations, see themselves within a business system over which they have little influence. They tend to see their responsibilities as limited to the boundaries of their position or function. In today’s technology advanced SC&L is reeling from the impact of “Disintermediation of Information”, and is having far reaching consequences, within organisational structures and real-time operational processes. I'm now committed to consulting, advising, supporting, training, mentoring, and educating the most treasured of all company assets…Its people.

Nigel’s Mission:Within the SC&L industry all too often, team leaders, supervisors, junior and senior managers including executive boards, seek only to repair or ameliorate the symptoms of operational / commercial failure. This short term reprieve inevitably develops in to a longer term volatile issues. My mission through my on-line training programs is to simply aid the practical knowledge and learning experience for those engaged in the SC&L operations. That meaningfully advances individual and team knowledge in real time on their execution of systems, processes, cost to serve, and operations management wherever people work in the SC&L.

What I believe: My operational strap line is“if you know your numbers, you know your business”. As today's global society’s move increasingly to a transactional economy, this can tend to reinforce individualistic cultures operating within SC&L organisations. Whenever a company or an aspect of the operation fails, people are inclined to point to specific events to explain the “causes” of non-compliance; product problems, inept managers, loss of key people, poor distribution, unexpected unplanned aggressive completion, loss of loan facilities and business downturns etc. I believe the SC&L industry is now more about horizontal growth and interdependent interconnected processes, functions, management and leadership. My courses are expressively designed to explore all these issues.

What will the students glean from Nigel:The constant repetitive commercial and operational issues crystallised my thinking in that I wanted to share, my practical, commercial and operational knowledge for the next generation of SC&L professionals. All my courses are populated with useful practical tips amassed over many years, which will help the students in their modern day workplace. Today’s problems have been created by yesterday’s solutions……. Technology is advancing but the SC&L industry appears to repeat the same mistakes. My advice will help students navigate the pitfalls.

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