Six Sigma Green Belt
3.9 (5 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
35 students enrolled
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Six Sigma Green Belt

Six Sigma Green Belt
3.9 (5 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
35 students enrolled
Last updated 3/2017
English
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Current price: $10 Original price: $200 Discount: 95% off
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Includes:
  • 20.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Concepts and tools for collecting and analyzing customer information.
  • Understanding analysis of existing business practices.
View Curriculum
Requirements
  • No prerequisites,
  • Suggested courses before Six Sigma include ITIL, PMP, EXIN Cloud
Description
A process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, “if the process is right, the results will take care of themselves.” By Six Sigma standards, a “right process” is one that creates and delivers precisely what the customer needs. By this logic, no Six Sigma effort can start without having a high-level picture of an organization’s customers and other stakeholders, their needs, and the business processes meant to fulfill those needs. A thorough analysis of the existing business processes – and the products and services they churn out – is the first step in Six Sigma projects. You need to listen to the “voice of the customer” to find out what customers need, identify opportunities for change and improvement, and translate customer needs into goals and customer deliverables. In this course, learners will examine how to analyse process components and stakeholders in an organization. They will also learn about concepts and tools for collecting and analyzing customer information and feedback.
Who is the target audience?
  • Project managers
  • Any person or business interested in improving customer needs, goals and deliverables
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Curriculum For This Course
90 Lectures
20:14:39
+
Module 1: Six Sigma And The Organization
8 Lectures 01:54:44

Six Sigma And The Organization Goals - Part 1 A
19:06

Six Sigma And The Organization Goals - Part 1 B
11:14

Six Sigma And The Organization Goals - Part 2 A
12:03

Six Sigma And The Organization Goals - Part 2 B
10:03

Lean Principles In The Organization
19:57

Design For Six Sigma - Part 1
17:50

Design For Six Sigma - Part 2
18:46
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Module 2: Define Phase­Project Identification
5 Lectures 01:10:27

Define Phase - Project Identification - Part 1 B
19:42

Define Phase - Project Identification - Part 2 A
13:26

Define Phase - Project Identification - Part 2 B
10:38

Define Phase - Project Identification - Part 3
10:34
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Module 3: Define Phase­Voice Of The Customer
2 Lectures 29:15
Define Phase - Voice Of The Customer - Part 1
19:12

Define Phase - Voice Of The Customer - Part 2
10:03
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Module 4: Define Phase­ Project Management Basics on Six Sigma Green Belt
2 Lectures 35:58
Define Phase - Project Management Basics - Part 1
19:33

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Module 5: Define Phase­Management And Planning Tools
2 Lectures 23:09
Define Phase - Management And Planning Tools - Part 1
09:22

Define Phase - Management And Planning Tools - Part 2
13:47
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Module 6: Define Phase­Business Results For Projects
3 Lectures 41:46
Define Phase - Business Results For Projects - Part 1 A
13:02

Define Phase - Business Results For Projects - Part 1 B
08:46

Define Phase - Business Results For Projects - Part 2
19:58
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Module 7: Define Phase­Team Dynamics And Define Phase Summary Review Questions
3 Lectures 34:45
Define Phase - Team Dynamics And Review Questions - Part 1
14:44

Define Phase - Team Dynamics And Review Questions - Part 2
12:36

Define Phase - Summary And Review Questions
07:25
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Module 8: Measure Phase­Process Analysis And Documentation
1 Lecture 06:49
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Module 9: Measure Phase­Probability And Statistics
1 Lecture 12:15
Measure Phase­ Probability And Statistics
12:15
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Module 10: Measure Phase­Statistical Distributions
1 Lecture 14:45
Measure Phase ­Statistical Distributions
14:45
11 More Sections
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