You know the basics of Six Sigma, but when it comes to statistics, you get confused.
You find concepts such as central limit theorem, probability distributions, hypothesis testing and design of experiments are too complex to understand.
You wish someone could explain these to you without using complex terminology, in plain and single language.
Does this sound familiar? Let me help you in understanding these concepts in plain and simple terms at such an affordable price.
- Downloadable lecture slides after each section
- Quiz questions after each section to test your understanding.
- Flash cards to refresh your understanding of acronyms and definitions. (You will not find this feature on any other Udemy course).
Implement Six Sigma in your organization to reduce cost, improve quality, reduce waste, improve consistency and improve customer satisfaction.After completing this course, you would be able to handle medium size improvement projects in your organization independently. In addition, you will be able to support a Black Belt in solving medium to highly complex problems.
As per 2014 salary survey by ASQ a person with Six Sigma Green Belt certificate earns on the average 12% ($9300 per year) more than a person without the certification.
This course is prepared based on my 30 years of practical experience in Quality Management.
You will learn the Six Sigma improvement skills through short and easy to understand video lessons and quizzes. Discussion forum on the right side of this course would be used to discussed specific problems and issues.
Here is a summary of topics covered in this course.
The purpose of Six Sigma is to make customer happy and increase company profits.
There are two approaches of improvement in Six Sigma: DMAIC and DMADV. DMAIC is to improve an existing process while DMADV is to improve a new process. This course focuses on DMAIC.
DMAIC is : Define, Measure, Analyze, Improve and Control.
Download the pdf version of lecture slides used in this section.
Let's talk about Quality Gurus here in this section, whose work laid the foundation of Six Sigma concept.
This lecture provides a brief history of Dr Edwards Deming.
This video provides the summary of the works of Dr Deming.
In this lecture we will discuss how improving quality leads to improved profits. Dr Deming explained this concept with the help of Quality Chain.
Dr Deming is famous for his 14 management points to transform a company. This is a big lecture so I have divided this into two parts.
This video is the part 2 of the 14 management points by Dr Deming.
This video provides a brief introduction of the life of Dr Juran.
This lecture provides an overview of the concepts and works for which Dr Juran is famous.
Juran's Trilogy consists of - Quality Planning, Quality Control and Quality Improvement
Philip Crosby became famous after publishing his book Quality is Free. Let's look at the life of Philip Crosby in this video.
In addition to his books Quality is Free and Quality Without Tears what else Philip Crosby is famous for?
Four absolutes of Quality as proposed by Crosby:
In this section you will learn about some basic concepts of Lean.
Muda is waste - 8 types of Muda will be explained in the next lecture.
Mura is unevenness or irregularity
Muri is overburden.
7 Types of wastes include:
Transportation, Inventory , Motion , Waiting , Over-processing, Over-production, Defects (TIMWOOD)
8th waste which was introduced later is Under-utilization of human talent.
Rest of the course is focused on DMAIC approach of process improvement. Next three section will cover the Define Phase of DMAIC.
This section will cover the organization and customers. Key learning points here is to understand the customer needs.
This video includes the types of organizations - function and matrix organizations.
This video introduces the concept of stakeholders, stakeholder analysis and RACI.
The concept of internal and external customers is covered in this video.
Surveys, focus groups, interviews and observations and the ways to collect customer information. Let's undersyand about these approaches in this video.
In the previous video we talked about collecting customer data. In this video we will talk about analyzing customer data.
VoC, CTQ - what are these terms? Watch this video to understand that.
Quality Function Deployment (QFD) is a structured approach to defining customer needs or requirements and translating them into specific plans to produce products to meet those needs. This is also known as the House of Quality.
This video shows the step by step approach to construct the QFD.
A Six Sigma project is just like any other project. Here also you have a team, a limited budget, a start and end date and a target to achieve. In this section let's look at some of the important project management tools you would need to successfully complete a Six Sigma project.
In this video you will learn about the sources for identifying Six Sigma projects. You will also learn about low hanging fruits to quickly solve some problems.
Not all improvement projects need to go through the Six Sigma approach. What qualifies a project to be the Six Sigma project is explained in this video.
Gantt Chart is one of the simplest and most useful tool to manage a project. Watch this video to understand what is a Gantt Chart and how to construct one for your project.
PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, CIA
Sandeep Kumar has around 30 years of Project Quality Management (Engineering, Procurement and Construction) experience in power, oil/ gas, and mining industry. He has worked as Quality Manager on a number of projects including Power, Oil and Gas and Infrastructure projects.
Currently, he is working as Project Quality Manager on multiple projects in Alberta, Canada.
His areas of specializations include Quality Assurance, ISO 9001:2008, ISO 9001:2015, Six Sigma, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Welding, NDT, Mechanical Inspection and Quality Training.
Also, he is interested in the use of technology for training and knowledge sharing. He has authored and presented a number of Quality Management courses for organizations he has worked for.
His professional qualification/certifications include: IRCA registered Lead Auditor (QMS), ASQ-CSSBB, Certified Six Sigma Black Belt (CSSBB), ASQ-CSSGB, Certified Six Sigma Black Belt (CSSBB), ASQ-Certified Quality Auditor (CQA), ASQ-Certified Quality Engineer (CQE) and ASQ-Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Project Management Professional (PMP) and Certified Internal Auditor - IIA (CIA).