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Setting Powerful Performance Expectations

Establish meaningful performance goals and communicate effective feedback to produce results.
3.5 (2 ratings)
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4 students enrolled
Last updated 4/2015
$19 $20 5% off
30-Day Money-Back Guarantee
  • 30 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
• Recognize the benefits of communicating clear positive expectations, setting goals, and giving feedback.
• Provide positive feedback for recognition of superior performance.
• Give feedback for improvement in challenging situations.
• Use effective techniques for communicating work expectations, setting goals, and giving feedback.
• Identify action items to improve your communication with employees.
View Curriculum
  • Bring your current performance goals
  • Bring the goals of your team members
  • Think about a team member or employee that you need to hold a feedback conversation with
  • Identify a mentor, coach, or business partner that you can practice your feedback skills with

The ability to set challenging, but realistic goals and deliver feedback well is critical to your success as a leader. Bring an open mind for improving your ability to communicate performance expectations as a leader and help your team achieve higher motivation and productivity. Learn how to set performance expectations, communicate them, and provide positive and constructive feedback to maximize performance. This 30 minute course includes downloadable templates and job aids for reviewing an writing goals, tips on providing effective feedback, practicing your communications skills and creating an action plan for your success.

Who is the target audience?
  • Managers
  • Supervisors
  • Team Leaders
  • Coaches
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Curriculum For This Course
Expand All 5 Lectures Collapse All 5 Lectures 30:01
Setting Expecations and Goals
2 Lectures 11:40
Communicating Expecations and Providing Feedback on Performance
2 Lectures 10:45
Communicating Expecations and Continuous Feedback

Handling Challenging Situations & Agree to Next Steps
Performance Management Process, Practice & Action Plan
1 Lecture 07:36
Performance Management Process, Practice & Action Plan
About the Instructor
3.5 Average rating
2 Reviews
4 Students
3 Courses
Human Resources Talent Management

Saundra Stroope is a human resources and talent management leader with over 20 years of human capital experience within a variety of industries at award winning, global and Fortune 500 companies. Her expertise includes leadership development, succession planning, culture change, organizational development, employee engagement, career development, team development, curriculum design, facilitation, human resources, and coaching individuals at all leadership levels. She has a long track record of leading and measuring the success of talent development initiatives. Her experience includes the Telecommunications, Energy, Healthcare, Mining, and Aerospace/Defense industries. Her work in the Aerospace/Defense industry led to She has published over a dozen articles and a chapter titled “Career Development to Engage and Retain High Potential Emerging Leaders" in the book Integrated Talent Management Scorecards by ASTD Press. Saundra holds a Bachelor's degree in Psychology and a Master's in Human Resources Management from Texas A&M University. She is certified in the delivery of many leadership development programs and coaching assessments including the Myers Briggs (MBTI), Strong Interest Inventory, Thomas Killman (TKI), Insights, and 360 feedback tools. Saundra's passion for development, drive for results, business acumen, and many years of human capital experience, allow her to bring creative ideas and practical talent solutions to organizations. She has guided many individuals and organizations to achieve higher performance.

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