Setting Powerful Performance Expectations

Establish meaningful performance goals and communicate effective feedback to produce results.
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  • Lectures 5
  • Length 30 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English

Course Description

The ability to set challenging, but realistic goals and deliver feedback well is critical to your success as a leader. Bring an open mind for improving your ability to communicate performance expectations as a leader and help your team achieve higher motivation and productivity. Learn how to set performance expectations, communicate them, and provide positive and constructive feedback to maximize performance. This 30 minute course includes downloadable templates and job aids for reviewing an writing goals, tips on providing effective feedback, practicing your communications skills and creating an action plan for your success.

What are the requirements?

  • Bring your current performance goals
  • Bring the goals of your team members
  • Think about a team member or employee that you need to hold a feedback conversation with
  • Identify a mentor, coach, or business partner that you can practice your feedback skills with

What am I going to get from this course?

  • • Recognize the benefits of communicating clear positive expectations, setting goals, and giving feedback.
  • • Provide positive feedback for recognition of superior performance.
  • • Give feedback for improvement in challenging situations.
  • • Use effective techniques for communicating work expectations, setting goals, and giving feedback.
  • • Identify action items to improve your communication with employees.

Who is the target audience?

  • Managers
  • Supervisors
  • Team Leaders
  • Coaches

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Setting Expecations and Goals
The Importance of Expectations
Clarifying Expectations and Goals
Section 2: Communicating Expecations and Providing Feedback on Performance
Communicating Expecations and Continuous Feedback
Handling Challenging Situations & Agree to Next Steps
Section 3: Performance Management Process, Practice & Action Plan
Performance Management Process, Practice & Action Plan

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Instructor Biography

Saundra Stroope, Human Resources Talent Management

Saundra Stroope is a human resources and talent management leader with over 20 years of human capital experience within a variety of industries at award winning, global and Fortune 500 companies. Her expertise includes leadership development, succession planning, culture change, organizational development, employee engagement, career development, team development, curriculum design, facilitation, human resources, and coaching individuals at all leadership levels. She has a long track record of leading and measuring the success of talent development initiatives. Her experience includes the Telecommunications, Energy, Healthcare, Mining, and Aerospace/Defense industries. Her work in the Aerospace/Defense industry led to She has published over a dozen articles and a chapter titled “Career Development to Engage and Retain High Potential Emerging Leaders" in the book Integrated Talent Management Scorecards by ASTD Press. Saundra holds a Bachelor's degree in Psychology and a Master's in Human Resources Management from Texas A&M University. She is certified in the delivery of many leadership development programs and coaching assessments including the Myers Briggs (MBTI), Strong Interest Inventory, Thomas Killman (TKI), Insights, and 360 feedback tools. Saundra's passion for development, drive for results, business acumen, and many years of human capital experience, allow her to bring creative ideas and practical talent solutions to organizations. She has guided many individuals and organizations to achieve higher performance.

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