The main aim of this course is to teach how to co-design library services by involving users and how to use various tools and techniques to address their needs and idea
In this course, main features of the tools such as Lego® Serious Play®, Business Model YOU Canvas®, Crowdsourcing and Xlibris Matrix will be introduced and how to use each tool for different phases of service co-design will be presented with examples. This will include helping librarians and library users to define their ideas, needs, wants, desires, likes and dislikes; defining resources, facilities and limitations; obtaining inputs from peers and uncovering training needs.
Courses are developed as an output of Xlibris Project by the project team. Xlibris is a Strategic Partnership for Adult Education project under Erasmus+ Program. It is funded by European Commission through Turkish National Agency.
Following individuals from partner institutions contributed to the content development:
Serap Kurbanoglu, Orçun Madran and Tolga Çakmak from Hacettepe University, Turkey.
Daniel Weiss from ISES, Spain.
Radka Kalcheva from Pencho Slaveykov Regional Library, Bulgaria.
Skirma Petraitiene from Radviliskis SSPC, Lithuvania
Carola Dierich from Wisamar, Germany
Angela Hirsch from Gemeinde Kabelsketal, Germany.