Service Co-design for Libraries: Xlibris Approach
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Service Co-design for Libraries: Xlibris Approach

A complete guide that takes you through every step of Xlibris Approach for service co-design for libraries.
4.4 (10 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,064 students enrolled
Created by Xlibris Project
Last updated 8/2016
English
Price: Free
Includes:
  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Learn the phases of service co-design for libraries (Xlibris Approach)
  • Learn what Lego® Serious Play® methodology is and how it is used for service definition and design
  • Learn what Business Model YOU Canvas® is how it is used for exploring service details
  • Learn what Crowdsourcing is how it is used for obtaining inputs about a proposed service
  • Learn what Xlibris Matrix is and how it is used for uncovering training needs of both users and librarians
View Curriculum
Requirements
  • This course doesn’t require any special skills
  • This course does require only an interest towards user needs and desire to learn how users can be involved in library service design
Description

The main aim of this course is to teach how to co-design library services by involving users and how to use various tools and techniques to address their needs and idea

In this course, main features of the tools such as Lego® Serious Play®, Business Model YOU Canvas®, Crowdsourcing and Xlibris Matrix will be introduced and how to use each tool for different phases of service co-design will be presented with examples. This will include helping librarians and library users to define their ideas, needs, wants, desires, likes and dislikes; defining resources, facilities and limitations; obtaining inputs from peers  and uncovering training needs. 

Who is the target audience?
  • This course is meant for librarians from all types of libraries
  • It does not require any specialization in any library specific area
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Curriculum For This Course
11 Lectures
01:05:17
+
Starting
2 Lectures 04:59
Introduction
02:35

Preparations
02:24
+
Team Building for Co-design
2 Lectures 17:38
Team Building
07:12

Team Building for Library Service Co-design (Xlibris Approach)
10:26
+
Service Definition and Design
2 Lectures 15:46
Lego® Serious Play® Methodology
07:23

How to Use Lego® Serious Play® Methodology for Service Definition and Design
08:23
+
Exploring the Service Details
2 Lectures 13:37
Business Model YOU Canvas®
05:51

How to Use Crowdsourcing for Obtaining Input About a Proposed Service
07:46
+
Obtaining Inputs
2 Lectures 09:51
Crowdsourcing
04:26

How to Use Crowdsourcing for Obtaining Input About a Proposed Service
05:25
+
Finishing
1 Lecture 03:26
Xlibris Matrix and Fine-Tuning
03:26
About the Instructor
Xlibris Project
4.2 Average rating
20 Reviews
1,305 Students
2 Courses

Courses are developed as an output of Xlibris Project by the project team. Xlibris is a Strategic Partnership for Adult Education project under Erasmus+ Program. It is funded by European Commission through Turkish National Agency.

Following individuals from partner institutions contributed to the content development:

Serap Kurbanoglu, Orçun Madran and Tolga Çakmak from Hacettepe University, Turkey.

Daniel Weiss from ISES, Spain.

Radka Kalcheva from Pencho Slaveykov Regional Library, Bulgaria.

Skirma Petraitiene from Radviliskis SSPC, Lithuvania

Carola Dierich from Wisamar, Germany

Angela Hirsch from Gemeinde Kabelsketal, Germany.