This course explores the foundation of selling: creating and maintaining rapport. Having rapport with your customers, subordinates and peers helps you sell any and all products. (That includes selling your ideas!)
In this course you learn why rapport is so important to shorten your sales cycle. We start by defining rapport, and then we show you how you can more easily gather the clues you will use to build rapport with your prospects and customers. We show you the clues to use in your selling strategies for persuading others. Once you can identify these clues, we show you how to use them in your sales strategies, to improve your results, and to make it easier to persuade others.
This course serves as a foundational program for building the skills you need to sell more confidently and effectively.
Review Questions: Rapport and Persuasion to Sell More and Shorten Your Sales Cycle
Final Exam: Rapport and Persuasion to Sell More and Shorten Your Sales Cycle
Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job.
Based in Silicon Valley, CA, Illumeo serves thousands of corporations and corporate professionals across Finance, Accounting, Human Resources, Sales and Marketing. The platform offers assessments, industry-benchmarked competency analyses, hundreds of expert-developed courses, collaborative tools, and the ability for companies to self-publish internal courses that promote institutional knowledge retention and dissemination.
Illumeo is the place for expertise management and we are dedicated to the proposition that everyone can be an expert at their job.
Maura is a versatile, results-oriented speaker, sales trainer and sales consultant who has worked with numerous large and mid-sized clients to improve sales performance. Maura works with business and sales professionals who want to get better results from their work.
Maura contributes her sales expertise so clients can shorten sales cycles, increase profits, and increase productivity. She is a sales expert and writes a sales blog for sales professionals.
Maura’s presentations focus on the skills and strategies that improve sales, teamwork and management. Her clients enjoy her approach that makes learning practical and effective. She identifies sales strengths and gaps and implements solutions for improving sales performance through specific sales training. She has considerable experience with selling and the sales process having spent over 20 years in the oil business. Her customers included Bell Helicopter, Northeast Utilities, Georgetown Steel, Stanley Works, General Tire and other commercial customers. She sold over $9 million of industrial lubricants her last year in the oil business. As a sales catalyst, Maura has designed and developed many highly effective training courses and brings a broad base of experience to her clients and sales consulting. Clients include the Houston Texans, Chevron, Ebby, JCPenney, the New York Press Association and others.