Security Management: Excellence in Private Protection

A complete knowledge package of Managing Security operations, finance/budgets, departments, personnel, and PR.
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  • Lectures 46
  • Length 1 hour
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 6/2016 English

Course Description

The course is about how be a Security Manager - of people, property, information and reputation. 

The course covers security surveys and Threat Risk Assessments, budgets and financials, systems and IT, disaster and emergency plans and BCPs, labour relations and staff management, and processes, policies, and procedures.

The course will take several hours to complete and is free-flowing - in that the modules can be studied independently of each other.

If you want to succeed as a manager of a security program (whether IT, Information, or Physical) - this course will prepare you for this success, and to advancing your career.


What are the requirements?

  • No prior preparation or materials are necessary.

What am I going to get from this course?

  • Understand the business of Contract vs Private Security – Structure, Operations, Management.
  • Manage Suppliers and Inventory – contracting for service, Purchasing, and Invoicing.
  • Analyze Financial Reports, Profit & Loss, budget templates and collections records.
  • Navigate confidently through Human Resource Management and Labor / Union Relations.
  • Read and apply Legislation governing the security industry - PSISA, PIPEDA, Fire Code, etc.
  • Manage Security Systems, technological capabilities, and service offerings.

What is the target audience?

  • This Security Management Course is intended for security professionals (officers, supervisors, team leaders, consultants, managers, and junior directors) who are looking to advance in their careers as Security Industry Experts.
  • This Security Management Course is intended for corporate Human Resources / Staffing, Operational and general management professionals who oversee security operations in their professional careers.
  • This Security Management Course is intended for former Police, Military, and other Public Law Enforcement professionals who seek to enter and advance in the private security industry worldwide.
  • This Security Management Course is intended for IT and Information Security professionals who seek to gain a more thorough understanding of the business and operations of Physical Security.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
01:54

We welcome you to the course! About the course, the instructor, and what you can expect.

Section 2: History, Roles, Legal Guidance
00:56

What is Security, Security Management, and who is a Security Manager?

02:26

From the Great Wall of China to the Watergate Scandal, an industry on a mission.

01:34

Privacy and Information Protection, Building and Fire Codes, State, Provincial, and local regulations make security an accessible, regulated, and standard-bearing profession.

02:24

How does security fit into the working world? to whom does it report in organizations? what do companies expect from security?

5 questions

Check how much you've learned by answering these few questions

Section 3: Personnel Management
00:31

Getting the right people into your department

00:55

As a Manager, you now have supervisors and other administrative staff reporting to you directly, its not the guards any more. How do you manage the performance of these employees?

01:53

Departing from the worker mindset, and navigating through and arriving at becoming an expert Security Manager.

01:13

Arguably the most important position in the security industry, we deep-dive into the role of the scheduling manager - the critical operations, the challenges, and the finesse with which the best scheduling managers execute their office.

01:42

A review of the SOP, CBA, and the Employee Handbook - the critical documents at the security manager's hands to effectively manage employees

02:29

We simplify the complex world of unionised workforces and learn to navigate through Collective Agreements, relationships with Union Reps, and Documentation

00:58

The importance of caring for your employee's well-being, and the consequences of not doing so.

01:08

The training officer, sourcing, deployment, and tracking of training, and pros & cons.

4 questions

Check how much you've learned by answering these few questions

Section 4: Operational Management
02:01

The bible, and arguably the most important document of any security operations - what is, why is it important, and what is written in it?

01:56

Its all about those numbers! We look at how to make them work for your security operations

01:49

Line-by-line live demo of a budget spreadsheet

00:29

The Aged-Trial Balance and the importance of collecting payment for invoices in the contract security industry

01:00

The nitty-gritty of financial knowledge essential for every responsible, top-notch security manager

00:25

The P&L Statement is essential in assessing the financial health of your security operation month-to-month. We review it and its importance

02:42

A deep-dive into the P&L Statement - line by line - simplifying the complex right before your eyes

01:09

Navigating through the world of procurement and making it work for you

00:49

How to get what you need for your security operation from the organization you work for

5 questions

Check how much you've learned by answering these few questions

Section 5: Program Management
00:54

You will gain the knowledge to provide expert security consultation service - we cover qualitative and quantitative TRAs, step-by-step guide to the Security Survey and tying these two programs together

01:18

One of the largest programs for a security manager to manage - we cover processes, systems, and correct deployment of a robust, compliant, and standard-exceeding access control system

01:27

This is what your department produces - we perform an in-depth study of reporting, and prepare you to deliver content and metrics to your organization

02:19

Scoring top marks in the gruelling, trying world of auditing

00:59

Providing Enforcement Services in your organization is not easy - but here we take you through it all

01:12

From driving shuttle buses to protecting horse barns - your department may be tasked with odd duties - how to accept, reject, or give conditions to some of these non-traditional duties and tasks that come your way

01:26

Educating your organization in all things security - what to teach, and how to teach it?

02:33

Providing the planning and protection that your organization expects and deserves in a crisis

5 questions

Check how much you've learned by answering these few questions

Section 6: Public Relations Management
01:43

Understanding client needs, and established client management processes - and creating a long-lasting, positive client relationship.

02:09

RFQs, RFPs, awards, and the in-between.

01:31

The KPI process, the satisfaction survey, and other concepts.

01:40

The importance of liaison and relationship establishment with Emergency Services

00:33

Addressing your security needs as part of a neighbourhood / local business alliance

01:31

Delivering peace of mind and critical information to business partners

00:41

Becoming a trusted leader in the security industry

3 questions

Check how much you've learned by answering these few questions

Section 7: Resource Management
01:53

The Supply Chain mechanism and considerations - Part 1 of 2

01:22

The Supply Chain mechanism and considerations - Part 2 of 2

03:10

Choosing the right security system for your business and the ins and outs of working with your security integrator

02:01

Often Security Managers get tasked with managing radio communications not only for security, but for the whole business operation - we examine here how to improve radio transmission and reception, administer radio supplies and equipment, and review challenges and the changing radio communication environment.

02:03

Getting your staff to look the part, and stand apart

00:35

Investing in the correct safety equipment and supplies for your department

02:41

Considerations in designing and creating your security workspaces

01:26

Considerations in designing and creating your First Aid workspaces

Section 8: Closing Remarks
00:49

Thank you so much for taking this course, and we hope you found it useful, applicable, and enjoyable.

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Instructor Biography

Alex Goldstein, CPP, Security Consultant and Educator

With over 10 years of Security, Investigations, and Emergency Management professional experience, I provide training and teaching services to classroom and online audiences of all ranks and backgrounds in all things Security. 

I provide security consultation services to small and medium-sized businesses to make sure that they ARE secured, and that they FEEL secured.

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