Secrets to Dealing with Difficult People

Learn how to deal with annoying, nagging, egotistical people, whether in your work life, daily life, or family life.
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  • Lectures 16
  • Length 1 hour
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English

Course Description

No matter what your setting - at work, at a family function, with colleague, with classmates, with roommates - it is hard to deal with difficult people. Are you the difficult one or are they? How do some people deal with these annoying people? How can I learn to deal with them? How can I be more productive in my day with these difficult people?

This course is a general overview that walks you through why difficult people are the way they are and how you can learn to deal with them and communicate with them without wanting to punch them in the face!

What are the requirements?

  • Internet connection
  • speakers

What am I going to get from this course?

  • Understand difficult people and what they want
  • Learn how to take them for a Walk in the Park
  • Learn how to effectively communicate with difficult people

What is the target audience?

  • Anyone who does not know how to deal with difficult people (any setting or environment)

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Learning the basics of Difficult People
02:43

Objectives of course:

  • Perspective is everything with difficult people
  • The new psychology for dealing with difficult people
  • Using nature's laws and choice theory for dealing with difficult people
  • Adding self-control and seven tools to deal with difficult people
  • The best way to deal with difficult people is with a walk in the park
02:52

This lecture describes the goals of dealing with difficult people that will be discussed throughout the course.

Section 2: Genius' of our Time and their Theories on Dealing with Difficult People
01:46

This lecture starts the discussion about Dollo.

04:01

This lecture continues the discussion on Dollo and tapping into your genius

02:59

This lecture discusses the psychology of dealing with difficult people

01:56

This lecture introduces Edward Deming and his approach of dealing with difficult people.

02:02

This lecture displays a diagram of Demings approach to give a visual to the student for better understanding.

Section 3: Nature's Law and Choice Theory
03:15

This lecture discusses using Nature's Law and Choice Theory to deal with difficult people.

Using Nature's Laws and Choice Theory - part 2
03:15
Section 4: Seven Tools for Self-Control
04:00

This lecture discusses adding self-control and starts to introduce the 7 tools - principles 1-4 are discussed

06:56

This lecture discusses adding self-control and starts to introduce the 7 tools - principles 5-7 are discussed

Section 5: A Walk in the Park
04:22

This discussion begins the Walk in the Park discussion on how to deal with difficult people

06:21

This discussion continues the Walk in the Park discussion.

04:05

This lecture goes through an example of Gina and Fernando and how Fernando takes Gina for a Walk in the Park to help her come up with a solution to her issue.

Conclusion
4 pages
Section 6: Additional Resources
Additional Resources
Article

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Instructor Biography

Natalie Disque, Online Training at its best

I have been teaching online courses for universities since 2001 and greatly enjoy giving back my knowledge to those who seek it. I have my Masters in IT and my Bachelors in Business, my PMP certification, and have done consulting work for small to large firms for over 20 years. I specialize in Project Management, Business Analysis, Internet Marketing, and Quality Management. I hope you enjoy my courses on Udemy! :)

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