SAP FSCM Dispute Management

A guide to Understanding Dispute Management
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  • Lectures 16
  • Length 1.5 hours
  • Skill Level Intermediate Level
  • Languages English
  • Includes Lifetime access
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    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 8/2016 English

Course Description

  • Dispute Management, is a sub module in SAP FSCM that can be used to resolve disputes between company and its customers
  • It will help you understand how and when the dispute cases are created, and also how can they be managed and resolved.This course will also show you how to configure the module in your company
  • This course will help users gain intermediate level of knowledge of Dispute management Module in FSCM. The terminology used in this course would be related to SAP software. 
  • Course has been designed to keep the concepts simple and easy to understand. Most of the course materials are covered in Video lectures. It would take around 2 hours for you to finish the class. Lot of content is covered in this time frame. 
  • This course also requires user to have a basic knowledge of Accounts Receivable module. This course will be very beneficial for you as this is one of the most in demand modules in SAP.  


What are the requirements?

  • Students should have knowledge of SAP FI or Accounts receivable module

What am I going to get from this course?

  • At the end of the course Students will have very good understanding of SAP FSCM dispute Management

Who is the target audience?

  • Any SAP consultant with basic knowledge of FI or Accounts receivable module

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Course Introduction
Self Intro
Introduction to Dispute Management
Dispute Case
Section 2: Dispute Case Processing
Create Dispute case
Create Dispute case Continued
Attach Documents to dispute case
Ways to create a dispute case
Section 3: Configuration for Dispute Management
Business Functions and Case Record Model
Case Type
Case Type Profiles
Function profile
Case Profiles Continued
Action Profiles
Section 4: Process Integration with account receivables
Integration Steps
Attribute Values
Reason Codes

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Instructor Biography

Vivek Kovivalla, SAP Trainer

Vivek Kovivalla, a Sr. SAP Consultant working in Treasury, FSCM for the last 4 years in companies like Owens Corning, TCS, IGATE. I have a bachelors degree in Computer science. Currently I am working as a SAP consultant for Tata consultancy Services.

During the course of my experience I have worked on areas Collections, Credit, and Dispute management, Money markets, Cash management,Foreign exchange and In-house cash. I work in ares of SAP which are considered niche and have very few classes and limited content available online. I have worked in multiple projects in these areas and I want to share my skills and experience with others. My classes will be focussed on simple and easy learning, that would help consultants implement these modules in a project with less effort.

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