SAP - SAP CRM
2.5 (12 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
148 students enrolled
Wishlisted Wishlist

Please confirm that you want to add SAP - SAP CRM to your Wishlist.

Add to Wishlist

SAP - SAP CRM

SAP CRM overview training step by step. SAP CRM is easy to learn with this step by step course
2.5 (12 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
148 students enrolled
Last updated 11/2013
English
Current price: $10 Original price: $25 Discount: 60% off
1 day left at this price!
30-Day Money-Back Guarantee
Includes:
  • 5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Get the overview of SAP CRM solution
View Curriculum
Requirements
  • None
Students Who Viewed This Course Also Viewed
Curriculum For This Course
42 Lectures
05:05:51
+
Intro CRM course
1 Lecture 02:44

Promo - CRM course

Preview 02:44
+
Intro to SAP
9 Lectures 29:26

What is SAP ? what is ERP ? History and brief on SAP.

Preview 02:19

SAP_Advantages_and_disadvantages

Preview 04:32

what_is_ERP._List_of_solutions_from_SAP.
Preview 04:50

what is a transaction in SAP
what is a transaction in SAP
01:36

what is a SAP landscape ?
SAP Landscapes
04:12

what is SAP instance and client
what is SAP instance and client
03:10

SAP communicates through interface
SAP interface technology
04:04

SAP landscape, clients, how transports work ?
SAP landscapes and transports management
01:06

SAP sub process and integration
SAP subprocesses
03:37
+
SAP Gui Training
7 Lectures 31:49
SAP gui training, SAP navigation, how to setup favorites.
sap gui training and navigation
04:27

SAP Gui screen elements and other details
sap gui screen elements and navigation
06:26

save favorites, command field, how to print
Managing favorites and other functions
07:18

/N and /O - Printing details
printing in SAP
03:08

SAP own data & smx.
SAP own data management
03:26

Browsing SAP tables
SAP tables
03:39

SAP help F1. Technical screen elements. table browsing.
SAP help F1. Technical screen elements. table browsing.
03:25
+
CRM
4 Lectures 34:13

CRM01 - what is CRM - definition of CRM - top 3 goals of technology management - 1 to 3 percent benefit - existing customers vs new customers acquisition cost

What is CRM ?
06:20

CRM02 - CRM requirements - customer at heart - multimode support - BI integration - marketing - History of CRM - benefits of CRM

CRM requirements
07:16

CRM03 - what is CRM capabale of - benefits and requirements

CRM benefits
07:28

CRM features
13:09
+
SAP CRM
6 Lectures 37:24

Sales management

Sales management
10:06

Service management

Service management
05:58

Marketing Management

Marketing management
04:02

Details of Interaction center management

Interaction center management
05:52

CRM Trade management

CRM Trade management
05:08

CRM Partner management and BCM

CRM Partner management and BCM
06:18
+
CRM features
6 Lectures 54:01
SAP CRM
05:54

SAP CRM introduction

SAP CRM introduction
13:03

SAP CRM - Sales, Service, Mktg. management
07:14

CRM08 Interaction center CRM soutions and channel management, industry specific CRM solutions

SAP CRM - ecommerce, channel management, interaction center
08:25

CRM09 BI compatibility - crm features - easy- flexible - innovative to use

CRM features
10:47

CRM Architecture
08:38
+
CRM Security
1 Lecture 11:23

CRM Security components

CRM security components
11:23
+
SAP CRM Navigation
5 Lectures 55:23
CRM Architecture and Navigation
06:47

CRM12 Navigation continued - crossflow integration

CRM Navigation continued
02:44

CRM13 - GENIL - BOL

SAP CRM - GENIL - BOL
14:38

CRM Customization - more architecture componants
06:19

CRM Business partner in transactions
24:55
+
Demo
2 Lectures 40:19
Demo - Logon to CRM and basic navigation
15:17

Demo

Demo
25:02
+
Conclusion
1 Lecture 09:09
Conclusion
09:09
About the Instructor
SAP Training Now & OJAYO SAP education university
3.6 Average rating
278 Reviews
14,181 Students
16 Courses
OJAYO SAP Training Now, SAP Consulting, SAP services

SAP Training by OJAYO, benefits

  • 9000+ Happy Customers
  • Fortune company clients: GM, Motorola, Eli Lilly, American standard, BK, Thomascook, L&T, TCS & many more.
  • Certifications: Instructors are certified in SAP, CISA, PMP, MCSE, Oracle, Linux, Sun Solaris, Networking to name a few.
  • Experienced Tutors with 2 decades of Technology hands on experience
  • Practical instructions not mere theory fluff.
  • OJAYO.com vision is "Let’s make you Awesomein SAP"
  • We have always been Passionate about SAP & enterprise technology and want to share that drive with you.
  • Lucid Simple language instructions without all the extra noise.
  • Driven by customer's happiness of gaining knowledge
  • Driven by desire to serve. We strongly believe - Any skill knowledge you gain will stay & serve you for lifetime.
  • Largest range of premium course offerings for SAP. Click me to check out the goldmine.

by Jay Dhruv