Salesforce Admin Certification: Ace the '17 ADM201 Exam!
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Salesforce Admin Certification: Ace the '17 ADM201 Exam!

Get Your Salesforce Certification Rapidly |60+ Practical Exam Questions|Free Salesforce Account Login Included
3.9 (38 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
3,254 students enrolled
Last updated 8/2017
English
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Current price: $12 Original price: $50 Discount: 76% off
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Includes:
  • 5 hours on-demand video
  • 3 Articles
  • 18 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion

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What Will I Learn?
  • Answer Exam questions, apply knowledge and demonstrate Salesforce Administration competencies
  • Describe the components of the company profile (e.g., fiscal year, business hours, currency management, default settings, company information).
  • Identify the steps to set up and/or maintain a user (e.g., assign licenses, reset passwords, and resolve locked user accounts).
  • Explain the various organization security options (e.g., passwords, IP restrictions, identity confirmation, network settings).
  • Describe the standard object architecture and relationship model.
  • Describe the options available when creating or customizing a report (e.g., report type, report format, fields, summarizing data, filtering data, charting, scheduling, and conditional highlighting).
View Curriculum
Requirements
  • A student should have hands-on experience as a Salesforce Administrator
  • Ready to learn in a hands-on, practical course designed around the main components of the Exam
  • This course includes a free Salesforce account login
Description

       INCLUDES EVERYTHING YOU NEED TO KNOW FOR THE 2017 SUMMER RELEASE SALESFORCE ADMIN CERTIFICATION

** ACCORDING TO BURNING GLASS TECHNOLOGIES, a labor technologies analysis firm: "Setting aside the near-universal Microsoft Office suite, Salesforce is now the 7th most in-demand software skill...putting Salesforce demand ahead of IT stalwarts such as Python, .Net, and C++, and in line with commonly used applications such as Adobe Photoshop"**

**INDEED Ranked Salesforce Admin in their top 10 best jobs of 2017 with salaries ranging between $70,000-$100,000 per annum** 

THIS COURSE IS BUILT TO HELP GET YOU CERTIFIED IN NO TIME!

** INCLUDES SPECIAL FREE BONUS SALESFORCE LICENSE, PRACTICE QUIZ's, CHEAT SHEETS AND MUCH MUCH MORE ** 

  • Learn what you need to know in rapid time
  • Utilize the practice resources to master each section of the test
  • Have full access to the instructor to answer any of your questions: This helps ensure everything is even easier to understand & is even more fun and engaging! **

The contents of this course are all based on my work experience as an ADM201 Certified Data Associate and entrepreneur with global experience in for profit, start up and corporate settings. I use Salesforce on a daily basis to drive organizational performance. My certification has lead to increased opportunities and advanced my ability to administrate effectively. And now, I want to share my knowledge and expertise with you. 

Are you ready for a practical course designed to equip you with the skills to:

  1. Answer Exam questions, apply knowledge and demonstrate Salesforce Administration competencies
  2. Describe the components of the company profile
  3. Identify the steps to set up and/or maintain a user
  4. Explain the various organization security options
  5. Describe the standard object architecture and relationship model
  6. Describe the options available when creating or customizing a report

This course includes important topics such as Chatter, AppExchange, and Security and Access Applications!

I will work with you throughout the course to support your journey to mastery!

Ready to pass your certification Exam? Click "Take this course now" to get started!

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Who is the target audience?
  • Students should have a general knowledge of the features available to the end users and the configuration options available to a Salesforce Administrator.
  • Students should have experience performing as a Salesforce Administrator, including practical application of the skills and concepts noted in the exam objectives.
Compare to Other Salesforce Certification Courses
Curriculum For This Course
48 Lectures
04:46:57
+
Welcome to the Course!
7 Lectures 26:57

In this lecture I set you up for success by demonstrating what you will learn and how to access recources from the course dashboard.

Preview 02:46

Use this video and the link provided to access your free salesforce license.

How to get your free Salesforce User License
05:17

Course Toolbox: Get Your Resources Here
00:15

About the review
01:45

This lecture describes the '17 Exam Study Guide.

Preview 07:36

Salesforce Classic: An Overview
04:13

+
Organization Setup- 1%
4 Lectures 25:33

Describe the components of the company profile
(e.g., fiscal year, business hours, currency management, default
settings, company information)
.

Preview 06:09

Organization Setup Practice Quiz 1
02:29

Organization Setup Practice Quiz 2
06:48

Salesforce reports are the lifeblood of Salesforce. They provide a way to extract vital information from millions of data sources. By the end of this lecture you will be able to describe a report.

Demo: Salesforce Reports Overview
10:07
+
User Setup- 9%
2 Lectures 17:00
  • Identify the steps to set up and/or maintain a user (e.g., assign licenses,  reset  passwords, and resolve locked user accounts).
  • Given a scenario, troubleshoot common user access and visibility issues
User Setup: Core Concepts
07:13

User Setup: Practice Quiz
09:47
+
Global User Interface- 1%
2 Lectures 06:15

Distinguish between the various UI features that an administrator controls, including the implications (e.g., UI settings, search settings, list views, home page layouts).

Global User Interface: Core Content
03:33

Global User Interface Practice Quiz
02:42
+
Security and Access- 15%
2 Lectures 29:23
  • Explain the various organization security options (e.g., passwords, IP restrictions, identity confirmation, network settings).
  • Describe the features and capabilities of the Salesforce sharing model (e.g., record ownership, organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups).
  • Given a scenario, apply the appropriate security controls (e.g., organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups).
  • Describe the various settings and permissions a profile controls (e.g., IP access, login hours, record types, access to tabs, permissions, object permissions, field-level security).
  • Given a scenario, determine the appropriate use of a custom profile
Security and Access: An overview
15:05

Security and Access Practice Quiz
14:18
+
Standard and Custom Objects- 18%
6 Lectures 45:16

Describe the standard object architecture and relationship model.

Explain how to create, delete, and customize fields, page layouts, and list views for custom and standard objects

Given a scenario, determine the appropriate fields and page layouts for custom and standard objects.

Explain how to create, delete, and customize record types for custom and  standard objects.

Given a scenario, determine the appropriate record types and business
processes for custom and standard objects.

Explain the implications of deleting fields

Describe when to use and how to create formula fields

Standard and Custom Objects: Outlining Master-Detail and Lookup Fields
15:30

Accounts Overview
05:41

Contact Object Overview
03:27

Opportunity Object Overview
03:26

Leads Object Overview
04:07

Standard and Custom Objects Quiz
13:05
+
Sales and Marketing Applications- 9%
2 Lectures 13:31

Given a scenario, identify the capabilities and implications of the sales process.

Given a scenario, identify when to apply the appropriate sales productivity features(e.g., big deal alerts, update reminders, similar opportunities, competitors, team selling).

Describe the capabilities of products and price books.

Describe the capabilities of lead management (e.g., lead conversions, lead source, lead field mapping).

Given a scenario, identify how to automate lead management (e.g., queues, assignment rules, web-to-lead, and auto-response).

Describe the capabilities of campaign management(e.g., hierarchies, influences, campaign members).

Sales and Marketing Applications
08:37

Sales and Marketing Applications Practice Quiz
04:54
+
Service and Support Applications- 6%
2 Lectures 15:42

Describe the capabilities of case management (e.g., case processes, case settings, and case comments).

Given a scenario, identify how to automate case management(e.g., case assignment, auto-response, escalation, web-to-case, email-to-case, case teams).

Describe the capabilities of solution management(e.g., settings, categories, processes).

Describe the basic capabilities of portals.

Describe the capabilities of the Community application (e.g. Ideas, Answers). 

Describe the capabilities of Salesforce Knowledge

Service and Support Applications: Key concepts
06:36

Service and Support Applications Quiz
09:06
+
Activity Management- 3%
2 Lectures 07:33

Describe the capabilities of activity management (e.g., manage tasks, events, public calendars, multi-day events, cloud scheduler)

Preview 03:30

Activity Management Quiz
04:03
+
Chatter- 2%
2 Lectures 06:22

Describe the features of Chatter (e.g., feed, groups, following, security)

Chatter
03:31

7 More Sections
About the Instructor
Warren Chalklen, PhD
4.3 Average rating
580 Reviews
41,278 Students
20 Courses
Education Innovator | 41,000+ Students on Udemy

Dr. Warren Chalklen is an education innovator who has taught over 41,000+ students across 167 countries using online and face to face platforms. He is passionate about building individual and organizational capacity in the fields of diversity, policy analysis, and data driven performance with softwares such as Excel, Salesforce and Balanced Scorecard tools. In his spare time he loves to travel and recently returned from a vacation in Brazil!