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Learn the deadly art of retail sales persuasion

Sales Ninja teaches retail sales associates how to deliver excellent customer service in fun 3 minute video clips
4.6 (8 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
53 students enrolled
Last updated 10/2014
English
$10 $25 60% off
17 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
Sales Ninja is a 7 step system for making more sales and providing world class customer service
1. How to most effectively greet a customer and open a successful sale
2. How to ask the greatest questions known to the universe to match the right product to the customer
3. How to put the "show" in showing product
4. Gain a basic understanding of psychology suggestion selling and how to apply it
5. Cut through objections like a hot knife through butter
6. Never be known as "7-11" (you never close) because you will always close with Sales Ninja techniques
7. Maximize the last moment to reduce buyers remorse and returns
Retail sales is part art and part science. The art is your personality, your energy level and your willingness to perform consistently. The science is where the sales ninja comes in. This is a step by step process you can follow in ANY retail sale.
View Curriculum
Requirements
  • No extra materials or software required. Just bring an open mind and the desire to improve your sales techniques.
  • Sales Ninja recommends that you practice these techniques and review the lessons often in the first 90 days. Take advantage of the lifetime access to this course and refresh your knowledge over time.
Description

The Sales Ninja is a highly revered retail sales system and collection of sales techniques.

If you are lucky enough to peek into the dojo and learn these battle tested techniques you have to make one solemn promise. “To never use these highly effective techniques to convince someone to buy a really ugly sweater.” Even when you have the power, you have to remember to use these techniques for good - never evil.


The 3 minute video’s have been called “highly watchable,” but past students have referred to them as “deadly” in the art of persuasion.

Whether you are new to retail, or you invented retail, in two weeks you will leave the dojo with the confidence to approach the creature called the “Public” and deliver a devastating array of retail sales techniques.


Once you learn the ways of the Sales Ninja you will throw out your watch, because you will always know what time it is.

It’s Sales NINJA TIME HIYYYYYAHHHHH!

Who is the target audience?
  • Sales Ninja is ideally suited for those who are new to the beast that is the "Consumer", if you've never had retail sales training and need to not get fired, if you've done retail sales a long time but want to make it easier on yourself by knowing the way of the ninja.
  • Who's it for? Those who work in retail under 7 years is the the sweet spot but jaded vets (who are interested in updating their knowledge) have gone through the course and found new and useful techniques.
  • Sales Ninja is for managers and owners who want to increase bottom line sales are primary customers. Commissioned sales associates can help grow their income by taking the course.
  • Discounts available for entire sales teams.
  • Sales Ninja has been designed to grow sales in the top retail categories including; jewellery & accessories, toys and games, pet supplies, computers & software, electronics, footware & apparel, bridal, health & beauty, arts & crafts, sporting goods, garden & home improvement, furniture, books & music and automotive. Sales training is not a one time event, it's an ongoing process.
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Curriculum For This Course
Expand All 14 Lectures Collapse All 14 Lectures 47:34
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Introduction and welcome
1 Lecture 02:28
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Opening the Sale
4 Lectures 11:22

Quiz on the basics of Opening the Sale

Starting a conversation
2 questions


Learning the right way to approach a customer
2 questions

Handling multiple customers
02:41

Handling multiple customers
2 questions

Consistent and memorable
02:42

Consistent and memorable
2 questions
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Questions
4 Lectures 15:04
Why we ask questions
02:52

Why we ask questions
3 questions

Questions explained
03:40

Questions explained
5 questions

The power of paraphrasing
04:12

The power of paraphrasing
2 questions

Turning no into a sale
04:20

Turning no into a sale
2 questions
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The Show
2 Lectures 07:36
The Show
03:20

The Show
2 questions

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Objection Handling
1 Lecture 04:16
Handling objections
04:16

Handling objections
5 questions
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Closing
1 Lecture 03:43
The close
03:43

The close
3 questions
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Maximize Last Moment
1 Lecture 03:05
Maximizing the last moment
03:05

Maximizing the last moment
3 questions
About the Instructor
4.6 Average rating
8 Reviews
53 Students
1 Course
Sales Ninja Academy

Jason Mann has found marketing and sales success in the broadcasting, publishing and digital media space with large corporations and start ups.

Jason's experience includes marketing services for small and medium businesses, co-founding a digital media company and one of the most successful midsized broadcast companies in Canada.

Jason is currently a Marketing Consultant with the Business Development Bank of Canada and a Digital Account Manager for Bell Media.

4.6 Average rating
8 Reviews
53 Students
1 Course
Sales Ninja Academy

Producer and co-host of top-rated morning show.

Consulted over a three hundred retailers to create these exclusive (And sometimes controversial) battle tested sales techniques.

Award winning commercial voice-over talent.

Keynote speaker for events of up to 2500 people.

Actor in several theatre productions.

Placed third in heavyweight black-belt sparring division for Western Canada.

Has wrestled but not harmed one irritable Unicorn in a fabled petting zoo.

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