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This Course comprises of a series of videos created with Alan McCarthy the head coach of RDC.
It looks at:
What we don't cover in this course are more complex parts of the sale process such as:
as these are covered in our other courses
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Certificate of completion.
|Section 1: Introduction|
|Section 2: Gathering Information|
This is the first in four videos that looks at the Information Arc that you should go through when moving through the sales process.
This video introduces the Information Arc next we look at 'facts' and 'pain'.
The Information Arc - The FactsPreview
The Information Arc- PainPreview
The Information Arc - Summary
|Section 3: Building Rapport|
How To Build Rapport and how to use it
|Section 4: Handling Objections|
The four Types and Styles of Objection
|Section 5: Closing the Deal|
Earn the Right
Handle the Objections
Restate the Value
Ask for the order
Managing Director of Virtual Coach the online learning environment for The Resource Development Centre.
Thomas has helped to combine more than 25 years of sales and negotiation coaching from the Resource Development Centre into easy to follow online courses.
Our courses draw on the huge experience and unique style of the Resource Development Centre and give a great insight into moral, ethical and practical sales techniques.
For the past years Thomas has focused on training, developing and coaching experienced sales teams and their executives.
Thomas has a refreshingly realistic style of delivery and his wide range of training material is firmly based on experience to encourage the development of pragmatic skills.
His unique style and experiences in competitive selling strategies for high value sales propositions has resulted in his clients winning a great deal of business, in highly competitive arenas.
A few clients have used our techniques outside the business environment altogether – in such areas as international diplomatic services.
Alongside many other projects, Thomas has recently achieved the following: