Restaurant Management - Human Resources Best Practices

Learn the best systems to find, develop and keep the best employees to run a profitable restaurant.
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  • Lectures 20
  • Length 2 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 8/2014 English

Course Description

Are you operating a restaurant? If so,

Want to make the hiring process simpler?

Want to train, coach and develop each new team member to their fullest ability?

Want to have rules in place to make your restaurant run smoothly?

Then, look no further, this is the course for you. This is a information that I usually teach 1-on-1. But now at a fraction of the cost the information can be yours. You will save money in your restaurant by implementing these systems. And you will also simplify the operation and make it easier for you to manage the business.

You can't keep doing the same things expecting different results. This system is what will create stability in your human resources. Invest and see the results quickly.

When you join you will learn:

- How to hire and train more efficiently

- How to develop your team to it's fullest potential

- How to lower your turnover and keep your best employees.

- How to motivate your team

- Hows to delegate efficiently

- What are 2 crucial areas to work on with your team to grow the business

And so much more...

If you are serious about running a successful restaurant, human resources is a very important and very challenging part of the business. Take time to learn and implement these systems.

Looking forward to working with you!

What are the requirements?

  • Basic understanding of the restaurant business
  • A positive open mind
  • A willingness to apply new techniques and systems

What am I going to get from this course?

  • Simplify the hiring process
  • Start every employee right
  • Maximize your employee ROI
  • Reduce staff turnover in your restaurant
  • Keep you best employees
  • Motivate, coach and develop your team
  • Make the scheduling process easier

Who is the target audience?

  • Restaurant owners
  • Restaurant managers
  • Hospitality human resources managers
  • Managers in training
  • Hospitality students

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.



A quick introduction to your trainer, Christopher Wells and what you can expect from this course!

Section 1: Hiring and training new employees
Placing an ad, preparing for the interviews
The interview
The reference check and final hiring
Orientation - starting them right!
Training & development
Your Management team
Section 2: Scheduling and evaluations
Availabilty & days off requests
Section 3: Evaluations, discipline and reducing turnover
Goals & Objectives
The art of delegation
The questions are the answer
Internal contests & promotions for your team
Building team loyalty & reducing staff turnover
Internal job postings
Disciplinary measures
Section 4: Managing the shift with your staff
The pre-shift meeting
The transition between day parts
Consistency and execution

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Instructor Biography

Christopher Wells, Udemy instructor - Restaurant Trainer/Coach

Restaurant Building Blocks CEO & founder, Christopher Wells, is an experience restaurant operator, manager and trainer.

After 20 years of working for large chains and various independents he has built Restaurant Building Blocks to train and guide restaurant owners and operators towards profitable well run restaurants.

In the last years he's been providing training and coaching to restaurants all over to help them establish restaurant management system that will help them be competitive in the new economy.

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