RedRabbit Inspections & Maintenance A to Z
4.2 (37 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,680 students enrolled

RedRabbit Inspections & Maintenance A to Z

Become an expert/super user in all aspects of the system.
4.2 (37 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,680 students enrolled
Created by Hein Hanekom
Last updated 1/2018
English
Price: Free
This course includes
  • 4 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What you'll learn
  • Confidently navigate both the portal and the mobile app.
  • Create, edit, delete/archive properties, tenants, contractors etc

  • Setup company defaults

  • Allocate inspections & process inspection results
  • Conduct inspections using the mobile inspection app on Android or IOS
  • Open and manage maintenance tickets
  • Use RedRabbit to identify problem areas in your business
Requirements
  • User should know how to work with a computer and a smart phone / smart device.
  • Must have basic knowledge of web browsers, emails and mobile apps.
Description

This course will guide you through the entire RedRabbit system step by step to ensure that once you've worked through all the content you will be a super user with an in depth understanding of all of the features and workflows of the RedRabbit system and the companion inspection apps.

Who this course is for:
  • Any RedRabbit agent/administrator wishing to learn or improve their skills on the system.
Course content
Expand all 43 lectures 03:47:09
+ Company Details, Settings & User management
5 lectures 16:42
Logging in to the portal
02:33
Company Settings & Defaults
02:46
Ordering SMS Credits
01:05
Creating / Managing Users & resetting passwords
07:19
Company Details & Users Quick Start (Recap)
02:59
+ Basic Portfolio Data
8 lectures 33:35
The home dashboard, Navigation & Column Settings
06:36
Data feeds (PayProp, RentalConnect, rpmsOnline & Other imports)
03:49
Loading Complexes
01:40
Loading a new Property
04:56
Loading a new tenant
02:24
Working with property portfolios
07:19
Loading a new contractor
02:12
Portfolio Data Quick Start (Recap)
04:39
+ Inspections
17 lectures 01:44:55
Setting up default checklist sets
05:56
Setting default Areas/Rooms for a property
04:31
Allocating new inspections
07:06
ANDROID - Installing the inspection app
01:20
ANDROID - Conducting a standard Inspection
17:24
ANDROID - Reusing a completed inspections's Checklist and Photos
04:14
ANDROID - Uploading Completed Inspections
03:42
APPLE/IOS - Installing the inspection app
01:46
APPLE/IOS - Conducting a standard Inspection
15:24
APPLE/IOS - Reusing a completed inspections's Checklist and Photos
03:39
APPLE/IOS - Settings & Other features
03:31
The inspection dashboard
04:28
Compiling & emailing an inspection report
04:22
Comparing an inspection with a previous one
05:41
Opening a new maintenance ticket from inspection results
03:58
Setting Inspection Reminders
03:13
Inspections Quick Start (Recap)
14:40
+ Maintenance Tickets
9 lectures 01:03:02
Opening a new maintenance ticket
07:50
The maintenance ticket dashboard
10:19
Sending email & SMS updates to the Landlord, Tenant or Contractor
04:40
Auto email content and saved replies
07:43
Compiling & Sending Job Cards
07:09
Maintenance Reminders
03:50
Saving & Forwarding Maintenance documents
02:55
Closing a maintenance ticket
02:07
Maintenance Tickets Quick Start (Recap)
16:29
+ Generating Quotes & Invoices
2 lectures 07:22
Creating Repair Actions
03:19
Compiling and Emailing Quotes & Invoices
04:03