Real8Ability Factors: Master Relationships and Communication

8 Keys To Master Relationships and Communication
5.0 (3 ratings)
Instead of using a simple lifetime average, Udemy calculates a
course's star rating by considering a number of different factors
such as the number of ratings, the age of ratings, and the
likelihood of fraudulent ratings.
34 students enrolled
$19
$110
83% off
Take This Course
  • Lectures 84
  • Length 4.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
Wishlisted Wishlist

How taking a course works

Discover

Find online courses made by experts from around the world.

Learn

Take your courses with you and learn anywhere, anytime.

Master

Learn and practice real-world skills and achieve your goals.

About This Course

Published 2/2016 English

Course Description

The Real8abiity Factors are eight key principles towards mastering communication and relational ability. This course is Part Two of a two part series that is designed to help you move your life forward with greater confidence by unlocking communication blocks and deepening your relationships.

This course is led by Chris Hogan, a successful Executive Coach to business owners and senior management. He is also the Practice Group Leader for Executive Coaching in ROHEI Corporation, a leading learning and development organization. A consultant to leaders in organizations, Chris helps them develop high-trust teams with open communication that leads to clarity and innovative solutions. His work has made an impact on leaders around the world, including top executives at Yahoo, Sales Force, Zinio, among many leading organizations in the US.

Through a variety of video lectures, Chris will share both key principles and very practical examples of how to use these tools effectively to gain great clarity in your life. Watch how Chris coaches three individuals and their significant others towards breakthrough by becoming more relatable.

Get an exclusive look into Chris’ coaching conversations and take away impactful lessons for yourself including how to:

  • Identify and connect with what others are truly desiring
  • Build lasting relationships
  • Create a safe platform to communicate
  • Communicate you care in a way the other person understands it
  • Challenge others towards their potential without overwhelming them
  • Move away from independence and towards interdependence in your closest relationships

Your learning will be scaffolded by a Learning Journal which contains quick summaries of key ideas and take on Learning Challenges at the end of every learning segment to take practical steps to apply what you learnt.

By choosing to be engaged in your learning, you will benefit in the following ways:

  • Become anchored with 8 steps that empower your communications through the Real8Ability Factors
  • Reframe and refocus your relational perspectives for increased freedom in relationships
  • Dispel fears and misconceptions in a healthy and constructive way
  • Be skillful in giving your best in relationships rather than to give in or to give up
  • Create safe environments where conversations can flourish and relationships can blossom

Looking forward to seeing you inside!

What are the requirements?

  • Use a laptop or mobile device to watch the video and listen to audio overviews
  • Download and print your very own Learning Journey to help you reflect
  • Think about specific issues and relationships that you want to focus on
  • Set aside enough time per week to watch the videos, digest and reflect on the content
  • Identify specific actions in the Learning Challenges that you can take to put your learning into practice

What am I going to get from this course?

  • Apply the Eight Real8Ability Factors when interacting with others at home, work or in the community
  • Give others a safe space to express what’s going on inside of them to hear what they are really feeling
  • Be interested, rather than interesting to understand the other person’s reality better
  • Uncover and banish any False Evidence Appearing Real (F.E.A.R.) that either of you might have in a constructive way
  • Reflect back what a person communicates to interpret their intentions accurately, in order to respond appropriately
  • Collaborate to move forward with a “We” mindset, rather than a just “You and Me” mindset

What is the target audience?

  • If you are looking to get ahead in life
  • If you are experiencing roadblocks in your life and want to overcome them
  • If you are facing a challenge that you don’t really know what to do about
  • If you are looking to deepen relationships and understanding with your loved ones, co-workers, reports and bosses
  • If you are a manager wanting greater clarity on your priorities
  • If you are a spouse wanting a better marriage
  • If you are a parent trying to better connect with your kids
  • If you are at half time and thinking about what to do with the second half of your life
  • If you already have a great life and great relationships but are open to doing even better

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Introduction
01:29

How to Maximise Your Learning

Welcome back! In the first module "Courageous Conversations" we covered quite a lot of ground. We discovered a key conversational tool called the Courageous Conversation that helps us gain clarity through 10 questions.

In this module, we will be exploring how to Communicate to Connect through developing the skill of relatability. We get an opportunity to learn as Chris deepens his coaching conversation with our three friends from the previous module; Sharon, Marco and Liz.

Here we will discover 8 Real8ability Factors that enable us to communicate our thoughts and feelings and also give the other person an opportunity to share in an emotionally safe space. This module has its own journal so do remember to download it as part of your learning journey.

We've taken time to make this learning journal irresistible so please make sure you maximise it and have fun recording your thoughts in it! In the following facilitator clips, the recordings are for learners tuning in by audio.

If you are using a laptop or computer, feel free to refer to the description bars instead.

Download Your Learning Journal
Article
00:45

How Relationships Transform Culture

Meet Chris Hogan, a successful Executive Coach to senior management and Practice Group Leader in ROHEI Corporation, a leading learning and development organization that was recently honoured to receive a Great Place To Work award.

In this lecture, Chris gives an overview of how relationships can transform the cutlure in homes, workplaces, neighbourhoods and in a nation. He also shares a very poignant story through his own journey as a father on how being relatable provides valuable feedback for his blindspots.

Finally, he shares the two control keys to being relatable - firstly, understanding what is going on inside of himself and secondly, being able to respond to people and what is going on inside of them.

07:29

How Relationships Transform Culture

Meet Chris Hogan, a successful Executive Coach to senior management and Practice Group Leader in ROHEI Corporation, a leading learning and development organization that was recently honoured to receive a Great Place To Work award.

In this lecture, Chris gives an overview of how relationships can transform the cutlure in homes, workplaces, neighbourhoods and in a nation. He also shares a very poignant story through his own journey as a father on how being relatable provides valuable feedback for his blindspots.

Finally, he shares the two control keys to being relatable - firstly, understanding what is going on inside of himself and secondly, being able to respond to people and what is going on inside of them.

00:46

LEARNING CHALLENGE 1: Evaluate yourself

Take a moment before jumping into the learning proper to set some learning goals for yourself:

1. Which area of my life do I want to be relatable in (eg: at work with colleagues/subordinates/bosses, at home with spouse/children/parents/new friends)?

2. On a scale of one to ten, with one being the least and ten being the most, how much do you think you understand of yourself? Where would you like to progress to?

(Don't understand myself at all 1--2--3--4--5--6--7--8--9--10 Understand myself completely)

3. On a scale of one to ten, with one being the least and ten being the most, how much control do you have over your responses to other? Where would you like to progress to?

(No control over my responses 1--2--3--4--5--6--7--8--9--10 Total control over my responses)

01:20

4 Ways Courage Shows Up

  1. Courage to see myself for who I really am
  2. Courage to let you see who I am
  3. Courage to see you
  4. Courage to collaborate

The first two ways have been covered in the previous module to help you learn about your reality. The second two ways are covered in the this module and help you become relatable to others.

The third and fourth ways, Courage to See You and Courage to Collaborate. These two ways allow you to be relatable so we can give others the freedom to share what is on their heart and what is going on inside of them. Then we can connect with them and go on to collaborate with them and come up with a better way on how to be a We rather than just You and Me.

The 8 Factors of Being Relatable are factors in our power to impact. We can be relatable. We can see them, hear them, understand them, care about them and appreciate them. Then together we can faces the challenges together and support and encourage one another to get through the issues.

Chris uses the analogy of a loving mother and father to demonstrate how the 8 factors of being relatable show up.

04:28

4 Ways Courage Shows Up

  1. Courage to see myself for who I really am
  2. Courage to let you see who I am
  3. Courage to see you
  4. Courage to collaborate

The first two ways have been covered in the previous module to help you learn about your reality. The second two ways are covered in the this module and help you become relatable to others.

The third and fourth ways, Courage to See You and Courage to Collaborate. These two ways allow you to be relatable so we can give others the freedom to share what is on their heart and what is going on inside of them. Then we can connect with them and go on to collaborate with them and come up with a better way on how to be a We rather than just You and Me.

The 8 Factors of Being Relatable are factors in our power to impact. We can be relatable. We can see them, hear them, understand them, care about them and appreciate them. Then together we can faces the challenges together and support and encourage one another to get through the issues.

Chris uses the analogy of a loving mother and father to demonstrate how the 8 factors of being relatable show up.

2 questions

Review of 4 relational ways to be courageous

00:19

LEARNING CHALLENGE 2: 8 factors in relation to how you were parented

Reflect and remember how you were parented. Which aspects of the 8 factors were present? This will help you gain greater clarity on areas you are stronger and not as strong in.

Section 2: Overview of Real8Ability Factors
00:29

The Eight Real8Ability Factors

In this video, Chris goes through the eight Real8Ability Factors:

  1. I See You - I'm physically becoming aware of your presence and understanding what's going on inside of you
  2. I Hear You - I'm beginning to get clarity of focus on what's going on
  3. I Understand You - I'm engaging emotionally; I'm starting to feel what you might feel
  4. I Care about You - I'm moved to compassion to care about you
  5. I Appreciate You - I am in a position to demonstrate that I do care about you
  6. I Challenge You - I am now energised to want to go through your challenge with you
  7. I Support You - I will support you in your challenge
  8. I Encourage You - I will encourage you as you move through your challenge

These 8 factors are the basis for a High Intensity Interval Conversation which allows both parties to enlarge their capacity to relate to each other. Everyone comes out having more ideas, more benefit, experiencing more freedom than when they started.

02:17

The Eight Real8Ability Factors

In this video, Chris goes through the eight Real8Ability Factors:

  1. I See You - I'm physically becoming aware of your presence and understanding what's going on inside of you
  2. I Hear You - I'm beginning to get clarity of focus on what's going on
  3. I Understand You - I'm engaging emotionally; I'm starting to feel what you might feel
  4. I Care about You - I'm moved to compassion to care about you
  5. I Appreciate You - I am in a position to demonstrate that I do care about you
  6. I Challenge You - I am now energised to want to go through your challenge with you
  7. I Support You - I will support you in your challenge
  8. I Encourage You - I will encourage you as you move through your challenge

These 8 factors are the basis for a High Intensity Interval Conversation which allows both parties to enlarge their capacity to relate to each other. Everyone comes out having more ideas, more benefit, experiencing more freedom than when they started.

8 questions

A review of each of the Real8Ability Factors

00:11

LEARNING CHALLENGE 3: Identify your strengths in the 8 factors

In your relationships, which of the Real8Ability Factors are easy for you to demonstrate?

00:30

Relatability at the Workplace

How does relatability show up in the workplace?

We have either been confronted with or will eventually be facing difficult situations that involve highly charged emotions and upset people. When that happens, what do we instinctively do?

In this lecture, Chris recounts a coaching scenario that involved a chief executive of a successful organization learning how to use the Eight Real8Ability Factors to manage a potentially explosive staff.

05:06

Relatability at the Workplace

How does relatability show up in the workplace?

We have either been confronted with or will eventually be facing difficult situations that involve highly charged emotions and upset people. When that happens, what do we instinctively do?

In this lecture, Chris recounts a coaching scenario that involved a chief executive of a successful organization learning how to use the Eight Real8Ability Factors to manage a potentially explosive staff.

00:09

LEARNING CHALLENGE 4: Apply the 8 factors to a specific situation

What are some relational tips you can apply into your own situation?

01:02

Getting Ready for the Rest of the Conversations

In the previous module, you would have met Sharon, Marco and Liz having coaching conversations with Chris. In this module, they venture one more step towards connectivity by agreeing to have their nearest and dearest in conversation with them. Watch how they practice staying relatable by uncovering false evidence appearing real and by choosing to stay open and vulnerable to those who matter to them.

While the coaching conversations are between couples, these principles of relatability are also applicable in the workplace and Chris shares in the lectures how they can be applied in practical ways.

So grab your learning journal and let's continue our journey with our friends!

Section 3: Coaching Conversations with Marco & Tanya
03:00

Marco Shares About Himself

Marco shares about his work and family and about some of the things that he is concerned with at his particular stage of life.

00:09

Introduction to the Conversation with Marco & Tanya

Chris introduces Marco and his wife Tanya. Chris explains why he felt it was important that Tanya was present and in conversation with Marco.

00:59

Introduction to the Conversation with Marco & Tanya

Chris introduces Marco and his wife Tanya. Chris explains why he felt it was important that Tanya was present and in conversation with Marco.

00:31

Coaching Conversation with Marco & Tanya

In this video, Chris speaks with Marco and Tanya about how they relate to each other. A strong and dynamic couple, Marco and Tanya speak openly about their perceptions of each other and how their interactions are impacted. Marco and Tanya share about a seemingly small incident that happened that morning; the "toast incident", that caused a big disagreement. Chris unpacks the incident with them and explains how unspoken questions get answered in different ways by both genders.

16:56

Coaching Conversation with Marco & Tanya

In this video, Chris speaks with Marco and Tanya about how they relate to each other. A strong and dynamic couple, Marco and Tanya speak openly about their perceptions of each other and how their interactions are impacted. Marco and Tanya share about a seemingly small incident that happened that morning; the "toast incident", that caused a big disagreement. Chris unpacks the incident with them and explains how unspoken questions get answered in different ways by both genders.

00:15

LEARNING CHALLENGE 5: Identify your 'small incidents'

Small incidents are often symptomatic of a larger problem. Can you identify any small incidents that show up often in your interactions with others?

00:31

Commentary of Marco & Tanya

In this lecture, Marco and Tanya share some of their insights from the coaching session.

Tanya came to some realisations on how she communicates with Marco and what her intentions were. Marco saw the need to be more positive and try to engage Tanya in a conversation. Both agreed that it is important not to give in or give up but to give their best to each other.

As a result of the coaching, Marco realised that when they came to agreement, it opened up more opportunities for conversation.

08:04

Commentary of Marco & Tanya

In this lecture, Marco and Tanya share some of their insights from the coaching session.

Tanya came to some realisations on how she communicates with Marco and what her intentions were. Marco saw the need to be more positive and try to engage Tanya in a conversation. Both agreed that it is important not to give in or give up but to give their best to each other.

As a result of the coaching, Marco realised that when they came to agreement, it opened up more opportunities for conversation.

00:28

LEARNING CHALLENGE 6: Use the Real8Ability Factors in a real conversation

Every honest attempt at being relatable will open up more avenues for conversation. Use the Real8Ability Factors to have an honest conversation with someone today.

Take time to reflect and note down what you've learned from applying the 8 Real8ability Factors to that honest conversation you had with someone. What worked? What could be improved on?

00:36

Commentary of Chris

The secret to being irresistible is not in being interesting but in being interested.

In this video, Chris shares more about the conversation between Marco and Tanya and why their conversation was successful. In essence, it is because they represented two people who are very willing to challenge their own interpretations and their own version of reality. They were open to drop their own perspectives and really understand what the other one is saying and to take the time to do that. The result was that the conversation was a relatable rather than a combustible one.

04:54

Commentary of Chris

The secret to being irresistible is not in being interesting but in being interested.

In this video, Chris shares more about the conversation between Marco and Tanya and why their conversation was successful. In essence, it is because they represented two people who are very willing to challenge their own interpretations and their own version of reality. They were open to drop their own perspectives and really understand what the other one is saying and to take the time to do that. The result was that the conversation was a relatable rather than a combustible one.

00:13

LEARNING CHALLENGE 7: How to be more interested rather than interesting?

What are some things you could do differently to demonstrate being more interested in the other party than just being interesting?

00:33

Marco & Tanya: Conversation in Review

In this video, Chris walks through the first three factors in the 8 Real8ability Factors; See me, Hear me, Understand me.

How do you understand the real intent of a person? In order to understand the other person, there is a need to interpret accurately in order to respond appropriately. Your love for the other person grows in knowledge with practice.

As Marco and Tanya's conversation demonstrates, being relatable allows you to connect and allows the other person to respond to you in such a beautiful way.

05:11

Marco & Tanya: Conversation in Review

In this video, Chris walks through the first three factors in the 8 Real8ability Factors; See me, Hear me, Understand me.

How do you understand the real intent of a person? In order to understand the other person, there is a need to interpret accurately in order to respond appropriately. Your love for the other person grows in knowledge with practice.

As Marco and Tanya's conversation demonstrates, being relatable allows you to connect and allows the other person to respond to you in such a beautiful way.

00:15

LEARNING CHALLENGE 8: Identify interpretations

Think of a specific person whom you have difficulty getting along with. What interpretations do you have of him/her that could create obstacles to your ability to relate to them?

Section 4: Coaching Conversations with Sharon & Khing
00:16

Introduction to Sharon & Khing

In this video, Sharon and Khing speak openly about the time leading up to the decision to get married and what Khing did to make a good decision. Sharon also shares her goal and challenges as a life partner and internal questions she is seeking answers for.

05:33

Introduction to Sharon & Khing

In this video, Sharon and Khing speak openly about the time leading up to the decision to get married and what Khing did to make a good decision. Sharon also shares her goal and challenges as a life partner and internal questions she is seeking answers for.

00:28

Gathering All the Facts

In this video, Chris challenges us to stay open and ask ourselves the question: "Do I have all the information?" When we have missing gaps in our information, we often create a story about that situation which then becomes our reality.

When you share your reality with others with the perspective that you may not know it all, you then open up the channels of communication. You become relatable as you stay open to them.

  1. I See You - I'm physcially becoming aware of your presence and understanding what's going on inside of you
  2. I Hear You - I'm beginning to get clarity of focus on what's going on
  3. I Understand You - I'm engaging emotionally; I'm starting to feel what you might feel
  4. I Care about You - I'm moved to compassion to care about you
  5. I Appreciate You - I am in a position to demonstrate that I do care about you
  6. I Challenge You - I am now energised to want to go through your challenge with you
  7. I Support You - I will support you in your challenge
  8. I Encourage You - I will encourage you as you move through your challenge
01:57

Gathering All the Facts

In this video, Chris challenges us to stay open and ask ourselves the question: "Do I have all the information?" When we have missing gaps in our information, we often create a story about that situation which then becomes our reality.

When you share your reality with others with the perspective that you may not know it all, you then open up the channels of communication. You become relatable as you stay open to them.

  1. I See You - I'm physcially becoming aware of your presence and understanding what's going on inside of you
  2. I Hear You - I'm beginning to get clarity of focus on what's going on
  3. I Understand You - I'm engaging emotionally; I'm starting to feel what you might feel
  4. I Care about You - I'm moved to compassion to care about you
  5. I Appreciate You - I am in a position to demonstrate that I do care about you
  6. I Challenge You - I am now energised to want to go through your challenge with you
  7. I Support You - I will support you in your challenge
  8. I Encourage You - I will encourage you as you move through your challenge
00:12

LEARNING CHALLENGE 9: Identify your personal reality

Think of a relationship that you want to strengthen. What is your current mental and emotional reality of how things are?

00:09

Sharon & Khing: An Introduction to the Conversation

In this video, Chris sets up the context of the recent "doggy bag incident" between Sharon and Khing and what it has to do with being relatable.

00:52

Sharon & Khing: An Introduction to the Conversation

In this video, Chris sets up the context of the recent "doggy bag incident" between Sharon and Khing and what it has to do with being relatable.

00:47

Coaching Conversation with Sharon & Khing

Chris shares with Sharon and Khing about the prior Courageous Conversation he had with Sharon (which is covered in Module One). The outcome of the conversation was to enable Sharon to share succinctly with Khing was her current reality was how she was feeling about it.

Sharon then shares with Khing her current reality. With Chris facilitating, what follows is an interesting unpacking of how the seemingly trivial "doggy bag incident" was interpreted by the both of them very differently, resulting in very different realities. Chris expands on the concept of F.E.A.R. - False Evidence Appearing Real and helps Sharon to discover new evidence to dispel any false evidence that is creating fear in her situation.

21:08

Coaching Conversation with Sharon & Khing

Chris shares with Sharon and Khing about the prior Courageous Conversation he had with Sharon (which is covered in Module One). The outcome of the conversation was to enable Sharon to share succinctly with Khing was her current reality was how she was feeling about it.

Sharon then shares with Khing her current reality. With Chris facilitating, what follows is an interesting unpacking of how the seemingly trivial "doggy bag incident" was interpreted by the both of them very differently, resulting in very different realities. Chris expands on the concept of F.E.A.R. - False Evidence Appearing Real and helps Sharon to discover new evidence to dispel any false evidence that is creating fear in her situation.

00:32

LEARNING CHALLENGE 10: F.E.A.R's personal impact

F.E.A.R will always create fear, anxiety and unrest in a relationship.

  1. Is there F.E.A.R in the relationship you want to develop? If yes, identify what are the specific thoughts and feelings.
  2. How does this F.E.A.R affect you and the way you interact in this relationship?
00:28

Commentary of Sharon & Khing

What are the benefits of being relatable?

In this video, Sharon and Khing share what they learnt about each other's perceptions and also how communication with relatability set up a new more open and transparent way of communicating with one another. The result of that was more willingness to explore the whys rather than to placate the situation, more trust engendered between the two of them and more realizations of the need to communicate more.

05:32

Commentary of Sharon & Khing

What are the benefits of being relatable?

In this video, Sharon and Khing share what they learnt about each other's perceptions and also how communication with relatability set up a new more open and transparent way of communicating with one another. The result of that was more willingness to explore the whys rather than to placate the situation, more trust engendered between the two of them and more realizations of the need to communicate more.

00:10

LEARNING CHALLENGE 11: Identify the benefits of being relatable

What benefits of being relatable have your experienced as you practice with the 8 Real8ability factors?

00:26

Chris' Thoughts on Sharon & Khing

Sometimes it appears like we have no right to be upset especially when the other party is doing everything right. But not validating what you feel does not remove the issue. Chris unpacks how Sharon and Khing worked through the 4 different levels of a problem;

Level 1: The action and evidence of the problem
Level 2: The interpretation of the action,
Level 3: How was there a failure to demonstrate love
Level 4: What I am unwilling to change

In the course of being relatable with Khing, Sharon learnt more and different evidence which then helped her to work through a different interpretation.

04:57

Chris' Thoughts on Sharon & Khing

Sometimes it appears like we have no right to be upset especially when the other party is doing everything right. But not validating what you feel does not remove the issue. Chris unpacks how Sharon and Khing worked through the 4 different levels of a problem;

Level 1: The action and evidence of the problem
Level 2: The interpretation of the action,
Level 3: How was there a failure to demonstrate love
Level 4: What I am unwilling to change

In the course of being relatable with Khing, Sharon learnt more and different evidence which then helped her to work through a different interpretation.

00:29

LEARNING CHALLENGE 12: Outline a specific problem on the 4 levels

Use the 4 different levels of a problem to detail a relational problem that you wish to address.

  1. The action and evidence of the problem
  2. The interpretation of the action
  3. How was there a failure to demonstrate love
  4. What I am unwilling to change
00:34

F.E.A.R.

In this video Chris unpacks the "doggy bag" incident and recounts Sharon attempting to be relatable to Khing by sharing her reality and wanting to hear his reality. However, her ability to stay connected was initially coloured by F.E.A.R. - false evidence appearing real.

Facts and the interpretation of facts are different. We need to interpret accurately to respond appropriately. Conversations have an important role in helping to clear up misinterpretations and allow for proper interpretation.

07:34

F.E.A.R.

In this video Chris unpacks the "doggy bag" incident and recounts Sharon attempting to be relatable to Khing by sharing her reality and wanting to hear his reality. However, her ability to stay connected was initially coloured by F.E.A.R. - false evidence appearing real.

Facts and the interpretation of facts are different. We need to interpret accurately to respond appropriately. Conversations have an important role in helping to clear up misinterpretations and allow for proper interpretation.

00:26

LEARNING CHALLENGE 13: Stay open to different interpretations

When we have disagreements with others, it is normally because F.E.A.R. is in the way. Recall a time when a misinterpretation of the situation colored your perception of reality. How can staying open to listen to a different set of interpretations affect your understanding of reality?

00:21

F.E.A.R. at the Workplace

Chris shares a previous coaching where a coachee was experiencing anxiety because he was looking at being let go at his workplace. Chris provides him with a different perspective that affirms his true leadership, to debunk the F.E.A.R. that was discouraging him and distorting his reality.

02:19

F.E.A.R. at the Workplace

Chris shares a previous coaching where a coachee was experiencing anxiety because he was looking at being let go at his workplace. Chris provides him with a different perspective that affirms his true leadership, to debunk the F.E.A.R. that was discouraging him and distorting his reality.

00:15

LEARNING CHALLENGE 14: Help to debunk F.E.A.R.

Who is a trusted person in your life that can help you debunk F.E.A.R. that you face?

00:23

The Eight Real8Ability Factors at the Workplace

Chris works through a scenario where the manager is unhappy with the staff's late coming. He uses the Eight Real8ability factors to demonstrate how this can be done negatively and also productively. The secret is in staying open to the other person and recognising that we do not have all the facts.

03:38

The Eight Real8Ability Factors at the Workplace

Chris works through a scenario where the manager is unhappy with the staff's late coming. He uses the Eight Real8Ability factors to demonstrate how this can be done negatively and also productively. The secret is in staying open to the other person and recognising that we do not have all the facts.

00:15

LEARNING CHALLENGE 15: Get openness

A great question to get openness and a new reality is "Can you give me some new information?". Which of your relationships might benefit from this question being asked?

Section 5: Coaching Conversations with Liz
00:13

Liz: An Introduction to the Conversation

As a context for the next lecture, Chris walks through the previous module where helped Liz work through her most pressing issue, which was that she would find herself frequently giving in to others and then giving up and withdrawing.

01:13

Liz: An Introduction to the Conversation

As a context for the next lecture, Chris walks through the previous module where helped Liz work through her most pressing issue, which was that she would find herself frequently giving in to others and then giving up and withdrawing.

00:22

Liz Shares About Herself

Elizabeth shares honestly about herself and her work-life effectiveness challenges and its effect on her.

Describing the persona called "Corporate Liz", she is able to identify how this persona works at work but is not quite so effective outside of work. She also shares some context relating to her challenges of not being able to say "no".

04:54

Liz Shares About Herself

Elizabeth shares honestly about herself and her work-life effectiveness challenges and its effect on her.

Describing the persona called "Corporate Liz", she is able to identify how this persona works at work but is not quite so effective outside of work. She also shares some context relating to her challenges of not being able to say "no".

00:18

Coaching Conversation with Liz: Intentional Gratitude

Chris shares an important principle to move us from a Fight, Flight or Freeze mindset that makes us defensive or offensive, to a Relational mindset.

That principle is that of intentional gratitude, choosing to look for things you can be grateful about the other person.

02:46

Coaching Conversation with Liz: Intentional Gratitude

Chris shares an important principle to move us from a Fight, Flight or Freeze mindset that makes us defensive or offensive, to a Relational mindset.

That principle is that of intentional gratitude, choosing to look for things you can be grateful about the other person.

00:14

LEARNING CHALLENGE 16: Being grateful for a person

Think of someone that you would like to relate more effectively with and consider three things you can be grateful for in that person, or in how that relationship has impacted you.

00:19

Coaching Conversation Liz: Chris Role Plays As Liz's Husband

In this video, Chris role plays being Liz's husband in order to coach Liz towards being more relatable. Chris also tests the boundaries in order to see how Liz will stay relatable if the response is not what she expected. Liz does a great job by responding in a caring and sensitive way throughout the role play.

09:24

Coaching Conversation Liz: Chris Role Plays As Liz's Husband

In this video, Chris role plays being Liz's husband in order to coach Liz towards being more relatable. Chris also tests the boundaries in order to see how Liz will stay relatable if the response is not what she expected. Liz does a great job by responding in a caring and sensitive way throughout the role play.

00:19

LEARNING CHALLENGE 17: Stay calm despite unexpected responses

Liz stayed calm and collected and chose to be relatable even when confronted with an initially un-relatable response. What are some things that she did that you can adopt to develop your own relatability?

00:09

Liz's Commentary: The Effect of Being Relatable

In this video, Liz shares the benefits of having someone understand her and relate to her in a unique way. It demonstrated to her the need to be relatable.

01:49

Liz's Commentary: The Effect of Being Relatable

In this video, Liz shares the benefits of having someone understand her and relate to her in a unique way. It demonstrated to her the need to be relatable.

00:11

Liz's Commentary: Upcoming Conversation with Her Husband

Liz contemplates applying what she has learnt back at home and in the workplace. One key learning was her deciding that she will take a step back to think before responding.

01:09

Liz's Commentary: Upcoming Conversation with Her Husband

Liz contemplates applying what she has learnt back at home and in the workplace. One key learning was her deciding that she will take a step back to think before responding.

00:10

Intentional Gratitude

Chris shares about the power of intentional gratitude and thankfulness. It is a discipline of the mind and choosing to turn it on by being thankful creates an environment of relatability.

01:50

Intentional Gratitude

Chris shares about the power of intentional gratitude and thankfulness. It is a discipline of the mind and choosing to turn it on by being thankful creates an environment of relatability.

3 questions

An review of the crucial mindset needed to be relatable

00:15

Staying Relatable

What happens when you want to be relatable and the other person does not want to be or is not prepared to be relatable?

Be ready and practice how to respond under different circumstances so that you will be not be robbed of the joy of being relatable.

01:21

Staying Relatable

What happens when you want to be relatable and the other person does not want to be or is not prepared to be relatable?

Be ready and practice how to respond under different circumstances so that you will be not be robbed of the joy of being relatable.

00:27

LEARNING CHALLENGE 18: Prepare to have a conversation

Consider the relationship you are looking to develop.

  1. What part of the day or week is a good time to have a conversation?
  2. What are some scenarios you can think of that may derail your best relatability intentions and what can you do to overcome them?
00:23

Chris' Review of the Conversation with Liz

Having someone support your process of becoming relatable helps you to be able to fully enjoy the benefits.

Chris recounts how Liz's practice at being relatable paid off. In her actual conversation with her husband, she shares with Chris that whatever they had role played came to pass. He also takes us through how the 8 Real8ability factors can show up in that conversation.

03:31

Chris' Review of the Conversation with Liz

Having someone support your process of becoming relatable helps you to be able to fully enjoy the benefits.

Chris recounts how Liz's practice at being relatable paid off. In her actual conversation with her husband, she shares with Chris that whatever they had role played came to pass. He also takes us through how the 8 Real8ability factors can show up in that conversation.

00:13

LEARNING CHALLENGE 19: Support to be relatable

Do you have a trusted friend or coach who supports you in the process of being relatable? If not, what steps can you take to find that someone?

01:31

Summary of Real8Ability Factors

Congratulations on having completed the module this second module! You've done a great job just staying with the process.

This second module has focused on the foundational level of relationships which is learning how to be relatable; relating to yourself , to others and to our future. People respond to us according to what they think we are thinking and feeling about them. If we are interpreting the facts accurately, then the quality of our relationships improve.

Don't worry if you've not been able to complete all of the Eight Real8Ability Factors at this time. It often takes time to become comfortable with new discoveries about ourselves. For instance you may have come to the realisation that people would benefit from you appreciating them more and you're working on that one factor. Well, that's a wonderful place to be! Just by looking for way to appreciate others more will already put you 10 paces ahead of your communications to connect.

Look for ways to stay on track as you review your learning and look for that special someone that you will communicate with to connect.

Section 6: Closing
Becoming Relatable
01:24
00:24

LEARNING CHALLENGE 20: Summarize your learning!

Congratulations! You have completed the second module.

Here are some key concepts that you would have encountered. Grab your learning journal or a pen and paper and write down your thoughts and reflections against each of them. Think of two relationships will benefit from your reflections.

  • The Four Ways We Need Courage
  • Being interested instead of being interesting
  • F.E.A.R.
  • Intentional Gratitude
  • The Real8Ability Factors
00:14

We hope you've enjoyed this module. For more information on ROHEI's Inspired Learning Experiences or Chris Hogan's Coaching Practice, log on to www.rohei.com. We look forward to seeing you there!

Section 7: Section 7: Additional Resources
40:13

Full Conversation with Sharon and Khing

Watch this video to understand the flow of the entire coaching conversation that Chris has with Sharon and Khing as a couple.

44:43

Full Conversation with Sharon

Watch this video to understand the flow of the entire coaching conversation that Chris has with Sharon.

11:41

Practice Conversation with Liz

Liz with Chris what she is going to say when she meets her husband to share with him her insights. Watch this video to understand the flow of the entire conversation as Liz practices.

Students Who Viewed This Course Also Viewed

  • Loading
  • Loading
  • Loading

Instructor Biography

ROHEI Corporation, We Create Inspired Learning Experiences

ROHEI Corporation is a Learning and Development Consultancy that specializes in creating inspired learning experiences. Founded in 2007, ROHEI has trained over 35,000 participants from industries representing finance, service, aviation, education and government.

As a partner of the Singapore Workforce Development Agency (WDA), ROHEI's core skills programs enjoy funding of up to 90% for Singaporeans and Singapore Permanent Residents.

Instructor Biography

Chris Hogan, ROHEI Practice Group Leader, Executive Coaching

Chris Hogan is a Practice Group Leader for Executive Coaching at ROHEI. He develops training curriculums while providing training for our executive coaches. As an organizational development consultant, Chris has worked with government officials and business leaders from South America, Asia, Europe, and North America. The founder and President of Noble Call Institute, a Coaching organization, Chris is also the Catalyst leader for Transform World, an international movement comprised of leadership from 54 nations.

Chris has been in the field of Training and Development since 1989 and has developed curriculums for corporate, family, and personal development. An inspirational teacher, a relationship life coach and a consultant, Chris helps equip men and women to be effective in relationships that matter most. Through his work at Noble Call Institute, he mediates for people and organizations to resolve their most pressing issues and reconcile relationships. His work helps men course correct and reconnect with their wives as a marriage coach, equips fathers to understand the heart of their children and discover their niche in life.

A consultant to leaders in organizations, Chris helps them develop high-trust teams with open communication that leads to clarity and innovative solutions. His work has made an impact on leaders around the world, including top executives at Yahoo, Sales Force, Zinio, among many leading organizations in the US.

An alumna of the University of Illinois at Springfield, Chris is a certified Franklin-Covey Facilitator. He also serves as an Executive Coach, Consultant and Speaker and has been Keynote Speaker at conferences in the United States, South Korea, Malaysia, Hong Kong, Singapore, Brazil, Australia, New Zealand, and Indonesia. You’ll find him among the top tier of LinkedIn endorsed Public Speakers.

A coffee connoisseur, Chris roasts his own coffee and enjoys gardening as well. Passionate about relationships, he spends a lot of time with his children, with whom he enjoys collaborating on projects. He also puts much importance on reading and gaining new information on the subject of relationships.

An enthusiastic traveller, he loves traveling the world with family members, helping each one discover their niche and develop their strengths so they can experience the joy of a meaningful life as they serve others well.


Instructor Biography

Praise Mok, Principal Consultant, ROHEI

Praise is Principal Consultant at ROHEI. She has been in the field of Training and Development since 1999. Known for her creativity and clarity of understanding, Praise oversees the ideation process when contextualizing training and development interventions. She directs the program curriculum development and physical space design with a goal to expedite the transfer of learning to the workplace.

She was involved as a key member of the curriculum development team in a consulting group for Singapore Workforce Development Agency (WDA) and was selected as a curriculum specialist and assessor of programmes. She has facilitated workshops for all levels of management in both government and MNC corporate settings, and was consulted in corporate-wide organization development interventions that have assisted organizations to achieve their transformational objectives. She was also designated as a lead instructor for certification programs of psychometric learning tools.

She holds Bachelor of Law (Honors) from National University of Singapore and holds a Master of Training and Development with Griffith University, Australia. She is a licensed Coach and Coaching Clinic Facilitator with certification from the Corporate Coach U and has been engaged by the WDA as a curriculum specialist.

Praise is energized by family and community. A mother of four rambunctious children, two singletons and a set a twins, she is also the wife of a husband who harbours secret hopes of being a musician. Family life is fodder for comedy and weekends are often spent in the company of family and good church mates. In the midst of these daily happenings, Praise has gained many valuable insights about life and living, insights that have often been woven into her program design.

Praise has also acquired multi-tasking skills, skills that have increased in proportion to the number of children born. Indeed, necessity has truly been the mother of invention. This life skill has allowed her to work effectively whether she is engaging in discussions on curriculum design or at home overseeing the supervision of her children and the running of the household. It has also given her an enlarged capacity to love life more and breathe slower.

Ready to start learning?
Take This Course