Essential Leadership Skills for the New Manager
- 2.5 hours on-demand video
- 3 articles
- 15 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Build trust and communicate effectively in a way that establishes authority as a leader while inspiring individual and team achievement
Boost your communication power by adding key verbal and non-verbal communications skills
Establish a clear vision and concrete goals, develop simple executable plans, and delegate effectively to get them done
- There are no pre-requisites for this course beyond a computer with internet connection
Course Completely Revised and Updated October 2018! Did you just take over a new leadership position or are you about to? Is your time limited, but you need to know the essential leadership skills to make your new team successful? If so, then this course is for you.
As a Colonel with 26 years active duty in the U.S. Army Infantry, I have a lot of great tips, tools, and techniques to share with you about how to take charge, establish authority, lead teams, and get things done.
In this course I’ll walk you through everything you need to know to lead effectively, from your first meeting with your boss, to setting your vision, and organizing your team for action. By the end of the course you will be ready to lead your new team, and confident in your ability to take them where they need to go.
This course will expose you to cornerstone concepts and skills that you can apply to your work situation immediately. Most videos are short (6-8 minutes), get straight to the point, and include a down-loadable cue sheet that summarizes key action items, and shows you how to apply them wherever you work.
Several assignments help you apply the course material immediately and in a way that you can apply to your own personal situation.
The course is divided into five modules, each with a specific focus. The modules are arranged in a logical sequence that supports you as you take on a leadership role, from the first meeting with the boss and team, to building trust, setting team goals, and establishing a positive, productive team culture.
Module 1: Get Ready
Prepare for your first meeting with your boss and lay the groundwork for a successful working relationship
Boost your trust levels with your team on day one; use the six components of trust to elevate trust across your team
Master simple non-verbal techniques that communicate your confidence to others
Use motion to attract and hold attention, and to add power to your spoken words
Downloads: New Boss Interview Guide; Building Your Trust Account Guide
Module 2: Establish Authority
Identify competencies where you fall short and develop a plan to get smart while developing the trust of your experts
Engage with your team on that first day in a way that calms their anxieties, garners respect, earns trust, and sets a positive tone for the future
Connect with teammates in a way that grows trust, reduces fear, and helps you learn where you can have the greatest impact
Gain the confidence of the team with an early victory, while avoiding four common pitfalls
Break out of the peer group you now have to lead by using nine proven techniques; engage the support of your friends to establish yourself in the leadership role
Downloads: Building Competence Worksheet, Initial Team Meeting Guide, Teammate Interview Guide, Quick Win Planning Guide,
3. Communicate Effectively
Get connected with the right network of people to strengthen your leadership position
Employ passive and active approaches to open up communication within your team, lift the mood of meetings and encourage positive action in others
Improve your working relationship with your boss using nine effective approaches that will quickly mark you as one of the more mature leaders on the team
Downloads: Networking Checklist, Working With the Boss
Accurately assess anyone’s motivational state based on five criteria, then use 18 action ideas to help them accomplish more and strengthen loyalty to the team
Understand the pitfalls of a coercive leadership style and how you can magnify your results with a positive approach
Add eight reward tools to your leadership kit that can have a greater impact than money
Recognize the four stages of team development and match your leadership style for the best effect; lead in a way that accelerates your team through the stages
Downloads: Hierarchy of Needs Guide, Rewarding Without Cash Guide, Team Development Guide
4. Set Direction
Understand the five qualities of a good vision statement, use two simple techniques to craft your own, and put it to work for your team
Put the power of strong goal setting skills to work for you using five criteria that will help you and your team achieve results
Build an effective plan to achieve your goals using a simple technique that produces specific, actionable tasks that your teammates can execute
Delegate with clarity and efficiency so that you keep your leadership focus clear, the work gets done, and your team gets stronger
Downloads: Establishing the Vision Guide, Goals Guide, Delegation Tracker
5. Build the Team
- • Anyone relatively new to a leadership, management, or supervisory position • Professionals who desire to improve their team-building, motivation, communication and leadership skills
- How to best use the content of this course to become an effective leader
- How the course is organized and how each module builds on the previous one
- What you should expect at the end of the course.
How you appear to others has an enormous impact on their perceptions of who you are and what your role is. In this video we explore several ways of standing and sitting that communicate to others that you are a confident leader. And standing and sitting in this manner has a surprisingly powerful effect that actually helps us become better leaders.
- Learn several potent standing "Power Poses" that communicate leadership and confidence
- Use several strong seated "Power Poses" to enhance other's perception of you
- Avoid standing and seated poses that cause you to appear weak, indecisive, or unsure
- Take advantage of the hormonal changes these poses produce to enhance your ability to lead
Not only does how we stand and sit impact how others perceive us, the way we move does too. Learn about the power of gestures and how leaders use them to attract and hold attention, and increase the potency of their words.
- Gain and maintain the attention of your audience with movement
- Leverage five key gestures to add emphasis and importance to your words
- Understand the gesture "safe zone"
- Use two key techniques to improve your ability to communicate your message with gestures
Establishing trust is critical for effective communication and the ability for teams to function. This lesson provides a framework for understanding the dynamics of trust and gives you concrete ways to rapidly increase the level of trust with your team.
Improve your trust levels on day one with five proven approaches
Avoid two key trust-building pitfalls that can keep you from leading effectively
Understand the six components of trust and how to use each to build trust
Cement the bonds of trust with decisive actions you can take in each of the six trust components
Download the Building Your Trust Account guide and put it into action
Your first meeting with the boss is critical, since it sets the tone for your future relationship. This video helps you understand how to approach this meeting to get the most out of it, and start your time as a leader off on the right foot.
- Know what to say in your first meeting with the new boss
- Start your relationship with the boss on a positive note by making a positive impression
- Use a formatted guide to ensure you ask the right questions
- Determine larger vision and goals
- Establish clear expectations
- Determine the best communications channels to use
- Discuss performance feedback loops
- Explore future development opportunities
- Download and use the New Boss Interview Guide to help you meet your goals for the meeting
When any new leader arrives on the scene, the other members of the group want to know if this is someone they are willing to follow. This module explores several methods and techniques a new leader can use to establish an open connection with his team, improve competence, and take key actions that will confirm him as the leader in the eyes of the group.
The group is much more willing to follow the lead of someone who clearly knows what he is doing. This video explores the importance of competence, and helps you adapt your mindset to leading a team where you don't know everything.
Identify personal job skill weaknesses and develop a plan to counteract
Use a technique to learn from your experts while earning their trust
Improve your confidence to lead in unfamiliar areas
Adopt a mind-set that enables you to learn while also building the confidence of your team
Use the Four Fs to quickly identify areas for improvement in your business or work place
Download and use the Building Competence Worksheet to build your own competence plan
The moment a new leader encounters his team for the first time is critical, and can set a positive or negative tone for the future. Learn how to approach this critical event, what goals to set for the meeting, and how to get what you need at the end.
Know what to say when you meet your team for the first time
Set your new teammates at ease and build trust with a proven approach
Help the team warm up to you while earning their support
Manage your team’s expectations by setting the right tone as the new leader
Download the Initial Team Meeting Guide and use as a script to keep your meeting on track
After meeting the team, you need to get to know the people on it on an individual basis to understand their strengths, weaknesses, skills, and frustrations. Learn how to approach interviews with your teammates in a way that sets them at ease, forms a personal connection, and quickly builds your knowledge of the team.
Choose the right people on your team to meet with first, and earn their trust
Use three techniques to make the right impression on your teammates
Build rapport in your first meeting with your teammates with three key techniques
Download the Teammate Interview Guide and use it to learn about your teammates
Nothing succeeds like success, and a new leader who can score an important early success will earn the trust and confidence of his teammates. This lesson explains the importance of getting a "Quick Win" and how to find the right project to tackle for the best chance of success.
Gain the confidence of your team with a quick win
Choose the right quick win project using four key criteria
Avoid these four dangers when tackling your quick win project
Use the Quick Win Planning Guide download to focus your efforts on the most effective tasks
Often the new leader comes from among a group of peers. Without any training or preparation, he is now expected to not only lead others, but even those who call him friend. In this lesson you will find several ways to overcome this difficult challenge in order to lead effectively.
Transition from peer to leader using nine proven techniques
Employ a powerful personal technique to ease your break out of the peer group
Engage the support of your friends even as you establish yourself in a leadership role
Leadership is influence, and to influence, one must be able to communicate. This module explores methods and techniques for establishing a communications network for the leader, and opening and improving connections with teammates and with the boss.
Leaders don't have to have all the answers, but they definitely need to know how to get them. For that reason and several more, having a leadership network is essential for your success as a new leader
Get connected with the right people to strengthen your leadership position
Use a technique that will rapidly increase your leadership effectiveness on a new team
Build your leadership network BEFORE you have a problem to solve
Use the Networking Checklist to ensure you have the right people in your leadership circle
This real-world story illustrates how reaching out to customers can help you form a Leadership Network that will help you make smart decisions. The 15-minute visit helped the leader understand what he needed to know to lead effectively. But notice also the impact his actions had on the customer (me).
Good leaders know their people and understand what makes them tick. This video gives several useful ways to build an atmosphere in which teammates can form genuine connections that enhance trust and productivity.
Use three passive approaches to open up communications with your team
Really connect with your teammates using nine active techniques
Employ this tip to improve the mood of meetings and encourage positive action in others
Your relationship with the boss is critical, since you represent them to your team and you represent your team to the boss. This lesson takes a playful look at nine ways new leaders often invite the displeasure of their boss with out knowing it, and for each, it offers a better way to communicate and lead.
- Improve your working relationship with your boss using nine effective approaches
- Communicate with the boss in a way that helps them be more effective
- Use the Golden Rule of Leadership to stay on your boss' good side
- Turn common mistakes into personal advantages using the Working with the Boss download
Once you have a grasp of the key elements of communication and trust building, it is time to start moving forward. This module gives you tools to help you set the direction of your team, including developing a vision, establishing concrete goals, building plans to accomplish those goals, and delegating effectively to get them done.
A good vision statement serves as a guide to the future. This video looks at what makes a vision statement good and gives you some tools to help you build your own.
- Understand the five qualities of a good vision statement and see examples of each
- Use two simple techniques to help you craft a great vision statement that works
- Put your vision statement to work for you as a guide for your decision-making
- Download the Establishing the Vision guide and use it to craft your own
Many people have desires, but unless it is a well-crafted, concrete goal, they may never achieve what they want. Learn the qualities of a good goal and understand why one that is well built can be so powerful.
- Distinguish a good goal from a poor one
- Establish powerful, achievable goals using five criteria
- Download the Goals Guide and use it to develop concrete goals for your team
With a clear target in mind, the next step is to develop a path to get you from here to there. When you start with the end in mind and work backwards from there, you have a much better chance of getting in the end what you hoped for in the beginning.
- Use a simple technique to develop an effective plan to accomplish your goal
- Take the outputs of this approach and plug them directly into your plans for delegating
- Learn about three tools you can use to make the process more visual and flexible
Once you have a plan, somebody has to do the work - it's time to delegate. Experts agree that the art of delegation is a systemic weakness across the business world. Learn why you should delegate, what tasks to delegate, and how to do it effectively.
- Focus on your leadership responsibilities by understanding the three Whys of delegation
- Choose the right tasks to delegate using five specific criteria
- Delegate tasks quickly and effectively using a simple memory aid
- Make your delegating crystal clear using the Delegation Tracker download
With a plan in place, it's time to get to work. Now is a good time to look at the working environment. In this module we'll look at what motivates people, how to use that knowledge to increase productivity both on an individual basis and as a way to help teams advance through the stages of their life cycle.
Humans have many needs, but some of them are more important than others. Learn what they are, how they rank in priority, and you can use that knowledge to help your teammates become more productive.
- Assess anyone’s motivational state based on five criteria
- Build strong bonds of loyalty using a proven approach
- Establish a welcoming workplace
- Increase team performance by using the 18 Action Ideas on the Hierarchy of Needs download
Often, new leaders manifest their insecurities by playing the tyrant. But coercive leadership styles can be very counter-productive, especially when compared with a positive leadership approach. Explore the difference and see the distinct advantages of the latter.
- Understand the shortcomings of a coercive approach to leadership
- Learn to lead in a way that gets the task done and results in a motivated teammate
- Apply positive reinforcement techniques to keep your teammates motivated and engaged
- Save yourself time, effort and frustration by employing a positive leadership approach
When we think of the idea of reward, often we picture money. But there are other options out there that are even more powerful (and yet cost less). Learn why they can be so powerful and how you can incorporate them into your positive leadership approach.
- Avoid three shortcomings associated with monetary reward and how it weakens your leadership
- Add eight reward tools to your leadership kit that can have a greater impact than money
- Stimulate greater effort from your team using a six-step verbal praise technique
- Leverage the Hierarchy of Needs to motivate your teammates to greater achievement
- Use the 32 reward ideas on the Rewarding Without Cash Guide to get results for your team
Groups of people go through cycles as they come together to accomplish tasks. Understanding this is important for the leader because the most effective leadership style is different for each stage of the cycle. Learn the four stages and how to lead effectively no matter which stage your team is in.
- Recognize the four stages of team development and match your leadership style for best effect
- Understand the challenges inherent in each team development step and how to respond
- Lead in a way that accelerates your team through the developmental stages using four steps
- Identify your team’s developmental stage using the Team Development download
Teams go through a life cycle, from first Forming as a new group, Storming as they sort out roles and processes, Norming as members begin to understand how they contribute, and Performing, when the team is functioning efficiently. Determining what life stage the team is in helps us decide how to focus our energies to be the most effective.