Questions to Motivate Your Customer to Move Forward
4.6 (4 ratings)
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Questions to Motivate Your Customer to Move Forward

Learn How to Minimize Rejection and Create a Comfortable Buying Atmosphere with These Proven Sales questions
4.6 (4 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
26 students enrolled
Created by Tasha Smith
Last updated 10/2015
English
Current price: $10 Original price: $20 Discount: 50% off
1 day left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1 hour on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Engage more potential customers in initial conversations
  • Learn more about the customer's motivation to buy
  • Close more sales in a comfortable atmosphere
  • Avoid surprises and frustration that comes from you and the customer not being on the same page.
View Curriculum
Requirements
  • You should already have a basic outline for your conversations.
  • You should have a solid product you believe in, and you know about the benefits of this product.
  • You do not want to be a pushy or self-serving salesperson. You truly want to help people have better lives.
Description

This course will teach you questions to ask your customer that will lead to more sales. Getting rejected constantly and getting half-baked answers to your questions is frustrating and you know deep down there is a better way. This course will give a step-by-step blueprint of the questions you should be asking and why.

This course will help you master engaging conversations with customers.

  • Learn how to get a customer to agree to speak with you.
  • Take the sting out of setting next steps.
  • Learn how to unlock the customer's motivation to buy
  • Learn about easy ways to find out what a customer is thinking and feeling so you know how to proceed.
  • Learn exactly which questions will help your customer to visualize himself/herself using your product or service.
  • Close more sales.

I created this course because I noticed that most of the sales reps I had been coaching were getting stuck and were asking poor questions. They were getting burnt out and unconfident in their own abilities to get good results and help their customers meet their needs. I noticed how simple changes to the questions made them feel excited and invigorated to speak with more people, because they knew how to succeed without feeling they had to convince someone to do something they didn't want to do. These are questions I have learned over the past 15 years and this is the first time I have put them all in one place.

This course is broken up into short video modules, each with one specific thing for you to implement. In total, there is over an hour of material, but I use easy to understand examples that we all might have experience with so you can see how simple implementation will be. I am confident you will have several "aha" moments and see results with your very first sales conversation after each module.

Once you are complete with this course you will be confident and see an immediate rise in customers choosing to move forward. Cheers to that!

Who is the target audience?
  • This is meant for salespeople who are feeling frustrated that conversations with prospects are getting nowhere and they want to communicate the benefits of the products or services they offer more effectively and with more success.
  • This course is for individuals that want to increase their closing percentage and feel proud of the approach they are using because they don't want to convince a prospect to do something.
  • This course is also for parents that want to get their kids to do stuff!
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Curriculum For This Course
Expand All 15 Lectures Collapse All 15 Lectures 01:04:42
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Start Here
1 Lecture 03:09
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Questions to get a "no"
4 Lectures 20:42


Stop Wrestling with Your Customer Over When to Follow-Up
03:59

Engage Your Customer in the Features and Benefits Conversation
05:32
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Questions about Goals
2 Lectures 10:56
Learn Their Motivation
05:51

How to Avoid "Not Now"
05:05
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Questions about Feelings
4 Lectures 16:41
Get on the Same Page
01:57

Feelings. Ick.
06:54

Getting Past the Surface Answer
04:25

Confirm Before Moving On
03:25
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Either/or Questions
3 Lectures 11:55
Give Them a Choice
02:38

Painting Pictures
05:24

Easier Closing
03:53
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That's a Wrap!
1 Lecture 01:19
That's a Wrap!
01:19
About the Instructor
Tasha Smith
4.6 Average rating
4 Reviews
26 Students
1 Course
Sales Coach and Podcast Host

I have been training salespeople for the past 15 years. I have been nationally recognized in Corporate America and so on. But deep down I believe that what I do is sell hope. I have known that from the beginning. I know that for people to have hope, they must be successful in their careers and able to provide for their family's needs. I sell hope by training and motivating salespeople in being excellent at the basics of conversation, kindness, planning and goal setting. I am now the founder of Emerge Sales Training and the host of The Sales Journey Podcast. I am incredibly honored to walk in your sales journey with you. I can't wait to see your success.