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This course will teach you questions to ask your customer that will lead to more sales. Getting rejected constantly and getting half-baked answers to your questions is frustrating and you know deep down there is a better way. This course will give a step-by-step blueprint of the questions you should be asking and why.
This course will help you master engaging conversations with customers.
I created this course because I noticed that most of the sales reps I had been coaching were getting stuck and were asking poor questions. They were getting burnt out and unconfident in their own abilities to get good results and help their customers meet their needs. I noticed how simple changes to the questions made them feel excited and invigorated to speak with more people, because they knew how to succeed without feeling they had to convince someone to do something they didn't want to do. These are questions I have learned over the past 15 years and this is the first time I have put them all in one place.
This course is broken up into short video modules, each with one specific thing for you to implement. In total, there is over an hour of material, but I use easy to understand examples that we all might have experience with so you can see how simple implementation will be. I am confident you will have several "aha" moments and see results with your very first sales conversation after each module.
Once you are complete with this course you will be confident and see an immediate rise in customers choosing to move forward. Cheers to that!
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|Section 1: Start Here|
|Section 2: Questions to get a "no"|
Why Do People Always Say "No" to You?Preview
Getting Your Customer to Agree to Speak with YouPreview
Stop Wrestling with Your Customer Over When to Follow-Up
Engage Your Customer in the Features and Benefits Conversation
|Section 3: Questions about Goals|
Learn Their Motivation
How to Avoid "Not Now"
|Section 4: Questions about Feelings|
Get on the Same Page
Getting Past the Surface Answer
Confirm Before Moving On
|Section 5: Either/or Questions|
Give Them a Choice
|Section 6: That's a Wrap!|
That's a Wrap!
I have been training salespeople for the past 15 years. I have been nationally recognized in Corporate America and so on. But deep down I believe that what I do is sell hope. I have known that from the beginning. I know that for people to have hope, they must be successful in their careers and able to provide for their family's needs. I sell hope by training and motivating salespeople in being excellent at the basics of conversation, kindness, planning and goal setting. I am now the founder of Emerge Sales Training and the host of The Sales Journey Podcast. I am incredibly honored to walk in your sales journey with you. I can't wait to see your success.