Product Management 101
4.4 (1,877 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
29,703 students enrolled

Product Management 101

Learn to become a more strategic product manager - and have a greater impact on your company and your products.
4.4 (1,877 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
29,703 students enrolled
Created by Todd Birzer
Last updated 12/2017
English
English [Auto-generated], Indonesian [Auto-generated], 3 more
  • Polish [Auto-generated]
  • Romanian [Auto-generated]
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Current price: $11.99 Original price: $19.99 Discount: 40% off
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This course includes
  • 4 hours on-demand video
  • 20 articles
  • 43 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Learn to become a more strategic product manager, with a much greater impact on your company and its products.
  • Learn the best practices for the work of product management - spanning market intelligence, strategy, new product development and lifecycle management.

Requirements
  • Product management experience is helpful, although not required.
Description

The goal of Product Management 101 is to help you become a more strategic product manager - with a greater impact on your company and its future product portfolio.  

We will cover the spectrum of product management work from market intelligence, strategy, new product development and lifecycle management.  

We will step through best practices for working with development teams to create market-leading, breakthrough productsWe will look at how to best position, price and manage these products in the market as part of our section on lifecycle management (i.e. product marketing).  

This course has been designed for product managers with 0-5 years of experience, who work with engineers (software developers, hardware developers, scientists, etc.) to develop next generation products.  

Product Management 101 can help you meet the fundamental purpose of product management: to manage the full lifecycle of products and services to create exceptional customer value, generate long-term competitive advantage, and deliver year-after-year profitability.  

Who this course is for:
  • Product managers with 0-5 years of experience
  • Product managers who work with engineering teams (software developers, hardware developers, scientists, etc.) to develop next generation products.
Course content
Expand all 62 lectures 04:13:41
+ Introduction
3 lectures 11:56

In this lecture, we talk about the full work of product management, and why product managers typically spend too much time on the tactical, and too little time on the more strategic elements of their job.

Preview 06:34

We talk about finding a better balance between the strategic and tactical in this lecture, and recommend some areas you should gently say "no" to.

Preview 05:07

In this activity, students look at their own product management work - spread across the strategic elements of their job, and the core and non-core tactical work.

Activity: Your product management job and what to say "no" to
00:15
+ Market Intelligence
15 lectures 53:32

In this lecture, we talk about market analysis and needs-based segmentation, and why this is important for product managers.

Market analysis
02:58

We look at two industry examples of market segmentation in this lecture - home appliances and DNA testing.

Identifying market segments
06:13

In this activity, students can try profiling market segments for their own products.

Activity: profiling market segments
00:37

The lecture focuses on the quantitative side of market segmentation - clarifying market size and growth.

Sizing market segments
03:48

Test what you have learned about market analysis and market segmentation.

Market analysis
3 questions

In this lecture, we discuss customer analysis - and why a deep and intuitive understanding of our customers is the foundation of excellent product management.

Customer analysis
02:36

Ethnographic research - interviewing and observing customers in their office or home - is one of our best approaches for understanding needs and motivations.  In this lecture, we discuss how to conduct ethnographic research, and tips and tricks for success.

Ethnographic research
09:39

The Kano model is an excellent tool for analyzing customers needs.  In this lecture we discuss how to separate user needs into basic, performance and attractive needs.

Analyzing customer needs
06:03
Activity: Kano model
00:36

Steelcase does a nice job with customer research - and in this lecture, we look at their work with office chairs.

Customer analysis example: Steelcase Gesture chairs
02:36

Test your knowledge around customer analysis, ethnographic research and the Kano model.

Customer analysis
3 questions

In this lecture, we discuss why we should analyze competition, how to identify and categorize competitors, and - for director competitors - what to analyze.

Competitive analysis
06:03
Activity: Competitive analysis for your product
00:16

In this lecture, we take competitive analysis up a level - and talk about competitive positioning.  We will also discuss a live industry example.

Competitive positioning
03:59

In this lecture, we dive into disruptive technology and why companies (and product managers) get blindsided.  Autonomous vehicles are one of the biggest of all disruptive technologies - and will affect a large number of us product managers.

Disruptive technology and autonomous vehicles
05:45

In this activity, we'll look at a good example of a company that is embracing disruptive technologies.

Activity: Company example - disruptive technologies
00:36

We wrap up our lectures on competitive analysis, and talk about on-going competitive monitoring.

Competitive monitoring
01:46
Competitive analysis and disruptive technology
3 questions
+ Strategy
5 lectures 17:57

In this lecture, we discuss the importance of developing a product strategy, and begin to step through the process of creating a strategy - including product vision and objectives.

Strategy development
08:58

In this activity, students read the article by Hambrick and Fredrickson where they outline the concept of strategy diamonds.

Activity: Read Hambrick and Fredrickson's strategy paper
00:15

In this lecture, we give an overview of the five elements of strategy that form the core of the "strategy diamonds" approach.

Five elements of strategy
02:57

In this lecture, students begin applying the strategy diamonds approach to their product.

Activity: Strategy diamonds for your product
00:17

In this lecture, we discuss how to share your product strategy with your management team, and how to refine this over time.

Sharing and enhancing a product strategy
05:29

Check what you have learned about strategy development.

Strategy development
3 questions
+ New Product Development
14 lectures 01:03:30

In this lecture, we look at the importance of prioritizing a development team's work - for breakthrough products and competitive advantage.

Prioritization
04:47

OKRs are an important tool for guiding a development team's work - and empowering them in the process.

Objectives and key results (OKRs)
05:06

Students can use the attached templates, and create draft OKRs for their products.

Activity: OKRs
00:20

In this lecture, we look at prioritizing engineering work using development buckets.

Development buckets
04:39

Roadmaps are a nice way to visualize product evolution over time, in line with product strategy.  They also come with some dangers to avoid.

Roadmapping
06:22

In this activity, we look at an example of a small company struggling to get innovative products out the door.  As a product manager, what would you do?

Activity: Case study - prioritization
01:10

Check what you have learned about prioritization and roadmapping

Prioritization and roadmapping
3 questions

In this lecture, we look at the new product development process of "discovery and delivery" -  a process used by some of our best product development companies.

Discovery and delivery
12:58

In this activity, we look at advice from Marty Cagan, Silicon Valley Product Group.

Activity: OKRs and discovery & delivery
00:21

In this lecture, we look at the Stage-Gate model of new product development.

Stage-Gates
09:15

We look at two tools - UserVoice and WalkMe - that help with the discovery & delivery process.

Product management tools for discovery & delivery
02:52

In this lecture, we look at how a hospital compliance company, with a SaaS platform, applies the discovery & delivery method of new product development.

Example: discovery & delivery
05:28

Test your knowledge about discovery & delivery.

Discovery and delivery
3 questions

We look at the importance of impactful launches in this lecture, together with launch priorities.

Launch
05:02

Learn from a best practice example, and think through how you can make your launches more impactful.

Activity: Excellent launches - company example
00:49

In this lecture, we look at how to create an effective launch plan.

Launch planning
04:19

Check what you have learned about creating effective product launches

Launch
3 questions
+ Lifecycle management
23 lectures 01:42:28

In this lecture, we will look at value propositions for our products - and how we use these to clarify our key benefits and competitive differentiation.

Positioning and communication
04:12

Using a straight-forward template (with an example), you can craft a value proposition for your product in this activity.

Activity: Value propositions
00:12

In this lecture, we'll talk about how to create benefit trees - which are a useful way of mapping a hierarchy of product benefits.

Benefit trees
04:16

We talk about the buyer's journey in this lecture - and how to tailor our communication for each step of this journey. 

Buyer's journey
07:47

Check what you have learned about positioning and communication

Positioning and communication
3 questions

In this lecture, we look at the importance of pricing - and its impact on profitability.

Pricing
04:40

We look at the "3C's" of pricing in this lecture - cost of product, competitive environment and customer value.

3C's of pricing
04:59

In this lecture, we look at the eight steps product managers go through to price a new product, or revise pricing for products in the market today.

Pricing process
07:00

In this activity, you can use a pricing worksheet to look at your own product pricing.

Activity: Pricing your product
00:15

In this activity, we'll look at LinkedIn's pricing - and use the pricing concepts from these lectures to analyze LinkedIn's approach.

Activity: LinkedIn pricing - case study
00:13

In this lecture, we'll look at "price setting" vs. "price getting" - and how to manage your discounts to improve profitability.

Discount management
06:34

Test your newfound knowledge on pricing

Pricing
3 questions

In this lecture, we'll look at how to effectively enable our sales teams to sell our products.

Sales support
09:07

In this activity, you'll read Rich Mironov's blog post on working with sales teams.

Activity: Working with sales teams
00:09

In this activity, you can craft a competitive selling-against tool for your product vs. a key competitor.

Activity: Competitive selling-against tools
00:27

Test your knowledge on how to best enable sales teams.

Sales support
3 questions

In this lecture, we will look at using sales channels as partners to co-create customer value.

Sales channels
07:53

In this lecture, we'll look at adding new sales channels, and editing your current channels.

Finding and refining sales channels
07:21

In this activity, we'll analyze HP's choice of sales channels for its inkjet cartridge business.

Activity: Sales channels case study
00:14

Test what you have learned about sales channels.

Sales channels
3 questions

In this lecture, we will look at how to best manage product support issues.

Product support
08:25

Check what you have learned about product support.

Product support
1 question

In this lecture, we will look at growth strategies throughout the product lifecycle.

Finding growth
10:50

In this activity, we'll seek out growth opportunities for your product.

Activity: Growth analysis for your product
00:10

In this lecture, we will look at growth hacking - an experimental, data-driven approach to drive rapid growth.

Growth hacking
04:44

In this lecture, we'll discuss the history of Udemy - and how the company found rapid growth.

Growth hacking case study
05:48

Test what you have learned about finding growth as a product manager.

Finding growth
3 questions

In this lecture, we will at obsoleting products that have declining sales, or no longer fit with your strategy.

Obsolescence
06:55

In this activity, we will look at a case study for obsolescence - and determine if the product should be retired (or not).

Activity: Obsolescence case study
00:14

Check what you have learned about obsolescence.

Obsolescence
2 questions
+ Wrap-up
2 lectures 04:31

We conclude the course in this lecture.

Course wrap-up
04:08

An eBook that summarizes much of the course's content.

eBook: Becoming a More Strategic Product Manager
00:23