Problem Solving & Decision Making: Tools, Techniques &Method
4.3 (13 ratings)
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Problem Solving & Decision Making: Tools, Techniques &Method

A Guide to Learning Effective Method, Powerful Tools and Techniques for Problem Solving and Decision Making
4.3 (13 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,384 students enrolled
Created by Ali Bouzid
Last updated 12/2015
English
Current price: $10 Original price: $60 Discount: 83% off
5 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 3 hours on-demand video
  • 2 Articles
  • 8 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Apply a Complete Selection of Professional Tools to solve your Problems
  • Apply a Set of Powerful Methods & Techniques (together with the above Tools) to solve your Business and Personal Problems
  • Increase your Capacity and Your Team's capacity to Solve Problems and Make Sound Decisions
  • Master the Art & Science of Problem Solving to make decisions more easily and objectively
  • Help your Team to work effectively and efficiently in tackling their Business day-to-day and strategic problems
  • Approach Problem Solving by applying Skills only Problem Solvers, Consultants and Business Analysts can.
  • Practice those very Skills here through a Dedicated Section (13) on Practice Activities
  • What effectively works for you as you master the art will effectively work the same for all your team members.
  • Mastering these Tools and Techniques will give you a competitive edge in your business and maximize your probability for success
  • Scroll up and Enrol Now!
View Curriculum
Requirements
  • Have an Internet Connected Computer
  • Have Enthusiasm for / Want to Learn Problem Solving, or Decision Making
  • Some Interest in Problem Solving at Personal or Business level would help!
  • Come with an Open Mind and Ready to Learn
  • No Experience Required on the Subject
Description

Learn a rich Portfolio of Professional Tools and Techniques and Master effective, powerful Methods to apply them to solve your Problems from the small personal one to the Complex Business one. Examples and Case Studies are used throughout to help you achieve just that and a whole Section dedicated to Practice Activities will enable you to develop Key Skills.

Your success will be attributed to solving problems quickly, effectively and efficiently in a logical, structured manner that you will be taught. Such problem solving will help you considerably in your decision making.

The Tools, Techniques and Methods you will learn through the Course are often used by Professionals such as Consultants and Analysts - who are welcome to the Course to develop their skills further. However, the step-by-step approach adopted here makes the Course accessible to all and easy to use by each and everyone.

You need to complete all the lectures - including the Practice Activities Section - to develop the full problem solving capacity the course seeks to develop. But, you do not need any prior knowledge of problem solving.

Reach over Now, click the button and "Take the Course". You will master a set of fundamental skills that will accompany you for life: a first class investment, no doubt!

Who is the target audience?
  • Students who want to learn the Art & Science of Problem Solving.
  • Anyone who wants to very quickly master Tools, Techniques & Methods to tackle Personal and Professional Business Problems.
  • Students who want to learn the fundamental Problem Solving Skills and Competencies applied usually by Consultants and Analysts .
  • Students from anywhere in the world, who want to work as virtual or physical teams to solve problems of different nature, particularly for decision making purposes.
  • Students who want to become Consultants in their own field and need the power to solve problems.
  • Analysts and Consultants who want to enrich their Problem Solving Tools, Techniques and Methods.
Students Who Viewed This Course Also Viewed
Curriculum For This Course
61 Lectures
02:56:06
+
You can easily learn the skills of problem solving ...
5 Lectures 18:39

Welcome to your Course 'Problem Solving: Tools, Techniques and Method. Goals are to help you to solve problems both within your Business as well as your personal life; to offer you thus a competitive edge in your business and maximize your probability for success; to enable you and your Team to work effectively and efficiently in tackling your Business day-to-day and strategic problems. The course achieves these by providing you with a Set of Powerful Tools and techniques and an Approach and Problem Solving Skills only used by Consultants and Business Analysts.

Preview 01:55

Here you will meet your Instructor and have a good idea of his background and capacity to teach this course.

Meet Your Instructor: Ali BOUZID
02:13

--

Bonus Material
02:44

Methodology And Structure of The Course
10:41

What have you learnt from this Section?

Conclusion to Section 1
01:06
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Problem Solving: Perspective & Background
5 Lectures 08:17

Creative Methods, Efficient Tools, Effective techniques For Problem Solving & Decisions Making

Problem Solving Tools & Methods: Architecture

Problem Solving - Introduction: Tools & Application Methods
01:18

Definition of a Problem: gap between current situation and desirable situation

Problem Solving: What is a Problem?
00:38

How Tools Can Be Used To Solve Problems

Problem Solving: Application Methods
01:52

Identify a range (portfolio) of Problem Solving Common Tools

Problem Solving : Portfolio of Common Tools
01:17

What have you learnt from this Section

Conclusion to Section 2
03:12
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Problem Solving Tools Applied : The Brainstorming
2 Lectures 07:13

- The Brainstorming: General and Principles,
- The Production Stage, and -The Exploitation Stage

Problem Solving Tools: ‘ The Brainstorming ‘
04:57

What have you learnt from this Section?

Conclusion to Section 3
02:16
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Problem Solving Tools Applied : ISHIKAWA DIAGRAM
2 Lectures 08:31
  • Problem Solving Tools: Ishikawa - Definition
  • IshikawaKnown As ... 'Causes / Effects Diagram '
  • Ishikawa / Diagram Causes - Effects / 5Ms: ‘Generic form’
  • Ishikawa / Diagram Causes - Effects / 5Ms: Example Simplified: ‘Road Accident’
  • Ishikawa / Diagram Causes - Effects / 5Ms-(Full):Example ‘Poor Quality Machine, W-Shop B’
Problem Solving Tools: ‘ Ishikawa Diagram ‘
05:48

What have you learnt from this Section?

Conclusion to Section 4
02:43
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Problem Solving Tools: ‘ Ishikawa Diagram & The Weighted Vote‘
3 Lectures 10:48

Learn and Apply the Weighted Vote

Problem Solving Tools: ‘ The Weighted Vote ‘
02:53

Ishikawa / Diagramme Causes-Effets / 5Ms: Example ‘ Mrs Jone Disappeared’

Ishikawa / Diag. Causes-Effets / 5Ms: Example ‘ Mrs Jone Disappeared / Weighted Vote’

Problem Solving Tools: ‘ Ishikawa & the Weighted Vote ‘
04:17

What have you learnt from this Section?

Conclusion to Section 5
03:38
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Problem Solving Tools Applied : THE 5 Ws
2 Lectures 07:06

What are the 5 Ws?

The 5Ws - Table: Preparation Stage

Problem Solving Tools: ‘ The 5Ws ‘
03:28

What have you learnt from this Section?

Conclusion to Section 6
03:38
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Problem Resolution Tools Applied : PARETO - 20:80 Rule
2 Lectures 06:30

Apply the Problem Solving Tool 'PARETO' through the Example of 'Health Treatment'

‘ Pareto Or the 20:80 Rule ‘
03:37

Conclusion to Section 7
02:53
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Applying Problem Solving Method: PARETO Workshop (Bonus Section)
9 Lectures 28:55

Pareto Analysis:APPLYING PARETO ANALYSIS / PARETO TABLE / PARETO DIAGRAMME

: ‘Pareto - Context ‘
01:27

  • Process Management: '‘Equipment Maintenance '' - 1
  • Process Management: '‘Equipment Maintenance '' - 2
‘ Pareto Workshop: Objectives‘
06:14

Define the Problem (Example) for the Pareto Analysis: Example: Table (Example)

Pareto Workshop: Defining the Problem‘
02:36

Using the Example Data to lay the Ground for the Analysis

‘ Pareto Workshop: Data (Example)'
02:20

Example - Table Ordering

‘ Pareto Workshop: Phasing (Example)‘
02:09

Example - Table Results

‘ Pareto Workshop: Cumulative Calculus‘
03:29

Pareto Analysis : Pareto Map

‘ Pareto Workshop: Framing‘
01:48

Pareto Analysis : Pareto Map

‘ Pareto Workshop: Plotting‘
03:48

What have you learnt from this Section?

Conclusion to Section 8
05:04
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Problem Solving Methods : Multi-Criteria Analysis (the 4 Stages)
5 Lectures 15:06

Stage.1: Brainstorming for All the Possible Solutions/ Weighted Vote (for Optimum Solutions)

Multi-Criteria Analysis, Set–Up in 4 Stages: Stage.1
02:40

Stage.2: Brainstorming for All the Possible Criteria / Weighted Vote (for Pertinent Criteria)

Multi-Criteria Analysis, Set–Up in 4 Stages: Stage.2
01:24

Stage.3: Weighted Vote‘Criterion by Criterion’: Every Solution is Voted according to each one of the criteria.

Multi-Criteria Analysis, Set–Up in 4 Stages: Stage.3
02:31

Stage.4 : Weigh the Solutions according to the Criteria.

Multi-Criteria Analysis, Set–Up in 4 Stages: Stage.4
03:29

What have you learnt from this Section?

Conclusion to Section 9
05:02
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Problem Solving Tools Applied : Root Cause Analysis
5 Lectures 12:24

The two Causal Analysis Methods commonly used

Root Cause Analysis ( the 5WHYs Or Tree Cause )
01:47

The 5 WHYs for a « simple » analysis

Root Cause Analysis: The 5WHYs
01:08

The Cause Tree for a « more complex analysis »

Root Cause Analysis: Causes TREE
02:20

Example: Root Cause Analysis: using the Why-Why or the 5 Why-technique

Root Cause Analysis: The Dead Lizard Story
03:32

What have you learnt from this Section?

Conclusion to Section 10
03:37
4 More Sections
About the Instructor
Ali Bouzid
4.3 Average rating
13 Reviews
1,384 Students
1 Course
International Consultant, Coach, Author and Infopreneur

Ali BOUZID, HNC, BA, MSc, MBA, CPL-ATPL, CEng, CITP, MBCS, MIBCT

Ali is an International Consultant, Coach, Author and Infopreneur.

He post-graduated from Brunel University (London, UK) in Computer Sciences (MSc) and from University of Wales (Cardiff, UK) in Management (MBA).

He has developed, over the last 25 years, an extensive professional and academic experience, in UK and North Africa, through high level Conferences, Seminars, Coaching, in Person and Online - in a range of fields, including:

- Quality Management Systems, ISO Standards, - Computers Services, - Information Technology, - Human Resources, - Management / Leadership- Consultancy and Coaching- Training and Personal Development.

He has published 4 eBooks, including: Marketing Management, International Business Management, Applying Business Tools and Organizational Behaviour

His Vision is to share these professional skills and experience through Professional Training, Audits, Consultancy, Coaching and Infopreneurship - in English, French, and Arabic, in an International Environment, both in the professional and academic worlds.