Problem-solving and Decision-making Strategies
4.6 (85 ratings)
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Problem-solving and Decision-making Strategies

Adapt to every situation. Generate, evaluate, and choose between alternative courses of action.
Best Seller
4.6 (85 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,759 students enrolled
Created by Sorin Dumitrascu
Last updated 9/2017
Price: $150
30-Day Money-Back Guarantee
  • 4 hours on-demand video
  • 1 Article
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • At the end of my course, students will be able to use a problem-solving model, key problem-solving skills and avoid problem-solving traps
  • At the end of my course, students will be able to adapt personal decision-making style to every situation, and use various decision-making tools and techniques to generate, evaluate, and choose between alternative courses of action
View Curriculum
  • There are no pre-requistes to take this course.

This course gives you exactly what you need to improve your problem-solving and decision-making habits. It gives you models and techniques that you can use in real life professional and personal situations.

It's all about providing a practical framework for improvement and for creating positive habits in problem-solving and decision-making. This is part of a larger skills for life program, and it helped people in very difficult situations or looking to get better at what they do.

The 4+ hours of video content with a focus on practice will help you learn:

  1. problem-solving and decision-making models
  2. how to avoid mind and process traps and
  3. how to use decision-making strategies.

You will learn to use a methodical approach to reach the best decisions by:

  1. establishing a context for success
  2. framing the issue properly
  3. generating alternatives
  4. evaluating these alternatives and
  5. choosing the best option.

And, this course gives you the most effective and popular tools for decision-making:

  1. nominal group technique
  2. return on investment technique
  3. devil's advocate technique
  4. plus-minus-interesting analysis and
  5. ease-and-effect technique.

The problem-solving model helps you understand what the problem is, identify causes and opportunities, generate solutions, evaluate and choose the best solution, and implement and monitor your actions.

So, you get 2 conceptual models - one for problem solving and other for decision-making - and 5 techniques. With practice and quiz work you will learn in maximum 7 hours a way to make your life better.

This course is for everyone, no special requirements. Come with an open mind and focus on developing your problem-solving and decision-making.

Who is the target audience?
  • If you want to develop or improve your problem-solving and decision-making skills this course is for you
Compare to Other Problem Solving Courses
Curriculum For This Course
27 Lectures
Problem-solving tools and techniques
10 Lectures 01:31:49

Introduce problem-solving, present main topics, define terminology used and provide an overview of the problem-solving section of this course.

Preview 06:46

Advice for a better learning experience on Udemy.

Preview 01:07

Proposes an effective problem-solving model and details the approach to problem-solving

Preview 12:30

Presents the techniques and steps of effective problem-solving.

Problem-solving techniques

Helps you recognize the effects of five types of mind traps.

Problem-solving mind traps (I)

Details the five types of mind traps and gives you the opportunity to practice.

Problem-solving mind traps (II)

Presents the techniques for dealing with problem-solving mind traps.

Problem-solving mind traps (III)

Presenting process barriers in problem-solving.

Problem-solving process traps

Introduces a framework for developing problem-solving competencies.

Problem-solving competencies

Developing and using skills for problem-solving theory and practice.

Problem-solving skills

Test your problem-solving knowledge

Problem-solving tools and techniques
6 questions
Effective decission-making
9 Lectures 01:16:18

Gives an overview of the decision-making section, introduces a decision-making model and defines terminology used in the course.

Decision-making fundamentals

Present the context and importance of effective decision-making.

Effective decision-making

Introduce an effective decision-making process and its components.

Decision-making process

Detail the steps of the decision-making process.

Decision-making steps

Present four decision-making styles and personal prefferences in decision-making.

Decision-making styles

Detailed presentation and practice on the 4 decision-making styles.

Using decision-making styles

Influential factors in decision-making.

Adapting your decision-making style

What factors to take into consideration to choose the style that suits the situation.

Choosing the right decision-making style

Practice adapting decision-making style to specific time, experience and importance of decision.

Steps in adapting your decision-making style

Test your knowledge regarding decision-making models and styles.

Effective decision-making
6 questions
Decision-making tools and techniques
8 Lectures 01:15:38

Overview of decision-making tools and techniques and of the section.

Decision-making tools and techniques

A methodical approach to reach the best decisions.

Dealing with alternatives in decision-making

Detail the steps of an optimal decision making process

Tools in decision-making processes

Present and practice the nominal group technique of decision-making.

Nominal group technique

Discuss and practice the return on investment tool of decision-making.

Return on investment technique

Describe and practice the Devil's Advocate Technique of decision-making.

Devil's advocate technique

Present and practice PMI Analysis, and Ease-and-effect matrix, as tools of decision-making

PMI Analysis and Ease-and-effect matrix

Check your knowledge about decision-making tools and techniques,

Decision-making tools and techniques
5 questions

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Preview 02:41
About the Instructor
Sorin Dumitrascu
4.3 Average rating
2,162 Reviews
26,206 Students
40 Courses
Management trainer

Before Udemy, Sorin developed and delivered on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.

Currently working as a prison service consultant, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.

Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).