This course gives you exactly what you need to improve your problem-solving and decision-making habits. It gives you models and techniques that you can use in real life professional and personal situations.
It's all about providing a practical framework for improvement and for creating positive habits in problem-solving and decision-making. This is part of a larger skills for life program, and it helped people in very difficult situations or looking to get better at what they do.
The 4+ hours of video content with a focus on practice will help you learn:
You will learn to use a methodical approach to reach the best decisions by:
And, this course gives you the most effective and popular tools for decision-making:
The problem-solving model helps you understand what the problem is, identify causes and opportunities, generate solutions, evaluate and choose the best solution, and implement and monitor your actions.
So, you get 2 conceptual models - one for problem solving and other for decision-making - and 5 techniques. With practice and quiz work you will learn in maximum 7 hours a way to make your life better.
This course is for everyone, no special requirements. Come with an open mind and focus on developing your problem-solving and decision-making.
Introduce problem-solving, present main topics, define terminology used and provide an overview of the problem-solving section of this course.
Proposes an effective problem-solving model and details the approach to problem-solving
Presents the techniques and steps of effective problem-solving.
Helps you recognize the effects of five types of mind traps.
Details the five types of mind traps and gives you the opportunity to practice.
Presents the techniques for dealing with problem-solving mind traps.
Presenting process barriers in problem-solving.
Introduces a framework for developing problem-solving competencies.
Developing and using skills for problem-solving theory and practice.
Test your problem-solving knowledge
Gives an overview of the decision-making section, introduces a decision-making model and defines terminology used in the course.
Present the context and importance of effective decision-making.
Introduce an effective decision-making process and its components.
Detail the steps of the decision-making process.
Present four decision-making styles and personal prefferences in decision-making.
Detailed presentation and practice on the 4 decision-making styles.
Influential factors in decision-making.
What factors to take into consideration to choose the style that suits the situation.
Practice adapting decision-making style to specific time, experience and importance of decision.
Test your knowledge regarding decision-making models and styles.
Overview of decision-making tools and techniques and of the section.
A methodical approach to reach the best decisions.
Detail the steps of an optimal decision making process
Present and practice the nominal group technique of decision-making.
Discuss and practice the return on investment tool of decision-making.
Describe and practice the Devil's Advocate Technique of decision-making.
Present and practice PMI Analysis, and Ease-and-effect matrix, as tools of decision-making
Check your knowledge about decision-making tools and techniques,
Before Udemy, Sorin developed and delivered on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.
Currently working as a prison service consultant, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.
Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.
He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).
Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).