Problem-solving and Decision-making Strategies

Adapt to every situation. Generate, evaluate, and choose between alternative courses of action.
4.1 (56 ratings)
Instead of using a simple lifetime average, Udemy calculates a
course's star rating by considering a number of different factors
such as the number of ratings, the age of ratings, and the
likelihood of fraudulent ratings.
1,436 students enrolled
90% off
Take This Course
  • Lectures 28
  • Length 4 hours
  • Skill Level Intermediate Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
Wishlisted Wishlist

How taking a course works


Find online courses made by experts from around the world.


Take your courses with you and learn anywhere, anytime.


Learn and practice real-world skills and achieve your goals.

About This Course

Published 2/2015 English

Course Description

This course gives you exactly what you need to improve your problem-solving and decision-making habits. It gives you models and techniques that you can use in real life professional and personal situations.

It's all about providing a practical framework for improvement and for creating positive habits in problem-solving and decision-making. This is part of a larger skills for life program, and it helped people in very difficult situations or looking to get better at what they do.

The 4+ hours of video content with a focus on practice will help you learn:

  1. problem-solving and decision-making models
  2. how to avoid mind and process traps and
  3. how to use decision-making strategies.

You will learn to use a methodical approach to reach the best decisions by:

  1. establishing a context for success
  2. framing the issue properly
  3. generating alternatives
  4. evaluating these alternatives and
  5. choosing the best option.

And, this course gives you the most effective and popular tools for decision-making:

  1. nominal group technique
  2. return on investment technique
  3. devil's advocate technique
  4. plus-minus-interesting analysis and
  5. ease-and-effect technique.

The problem-solving model helps you understand what the problem is, identify causes and opportunities, generate solutions, evaluate and choose the best solution, and implement and monitor your actions.

So, you get 2 conceptual models - one for problem solving and other for decision-making - and 5 techniques. With practice and quiz work you will learn in maximum 7 hours a way to make your life better.

This course is for everyone, no special requirements. Come with an open mind and focus on developing your problem-solving and decision-making.

What are the requirements?

  • There are no pre-requistes to take this course.

What am I going to get from this course?

  • At the end of my course, students will be able to use a problem-solving model, key problem-solving skills and avoid problem-solving traps
  • At the end of my course, students will be able to adapt personal decision-making style to every situation, and use various decision-making tools and techniques to generate, evaluate, and choose between alternative courses of action

Who is the target audience?

  • If you want to develop or improve your problem-solving and decision-making skills this course is for you

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Problem-solving tools and techniques

Introduce problem-solving, present main topics, define terminology used and provide an overview of the problem-solving section of this course.


Advice for a better learning experience on Udemy.


Proposes an effective problem-solving model and details the approach to problem-solving


Presents the techniques and steps of effective problem-solving.


Helps you recognize the effects of five types of mind traps.


Details the five types of mind traps and gives you the opportunity to practice.


Presents the techniques for dealing with problem-solving mind traps.


Presenting process barriers in problem-solving.


Introduces a framework for developing problem-solving competencies.


Developing and using skills for problem-solving theory and practice.

6 questions

Test your problem-solving knowledge

Section 2: Effective decission-making

Gives an overview of the decision-making section, introduces a decision-making model and defines terminology used in the course.


Present the context and importance of effective decision-making.


Introduce an effective decision-making process and its components.


Detail the steps of the decision-making process.


Present four decision-making styles and personal prefferences in decision-making.


Detailed presentation and practice on the 4 decision-making styles.


Influential factors in decision-making.


What factors to take into consideration to choose the style that suits the situation.


Practice adapting decision-making style to specific time, experience and importance of decision.

6 questions

Test your knowledge regarding decision-making models and styles.

Section 3: Decision-making tools and techniques

Overview of decision-making tools and techniques and of the section.


A methodical approach to reach the best decisions.


Detail the steps of an optimal decision making process


Present and practice the nominal group technique of decision-making.


Discuss and practice the return on investment tool of decision-making.


Describe and practice the Devil's Advocate Technique of decision-making.


Present and practice PMI Analysis, and Ease-and-effect matrix, as tools of decision-making

5 questions

Check your knowledge about decision-making tools and techniques,

Section 4: Extra

More courses - 90% Discount


More discounted courses

Students Who Viewed This Course Also Viewed

  • Loading
  • Loading
  • Loading

Instructor Biography

Before Udemy, Sorin developed and delivered on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.

Currently working as a prison service consultant, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.

Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).

Ready to start learning?
Take This Course