Why should you take this course?
A good presentation can inspire, influence, persuade and motivate an audience. World renowned speaking expert Jason Teteak shows you how to make these things second nature and our participants see such a dramatic change in their level of performance that they wonder how it was even possible. For that reason this is one of our most sought after presentation training programs for business leaders.
This five hour presentation bootcamp dives deeply into the delivery of successful presentations. You’ll learn how to influence, persuade, and motivate your audience to take the action you intend through hands-on practice and personalized training. If you’re looking for our flagship presentation skills training program - the one that has it all - you’ve found what you’re looking for. This program is no joke, and consequently it may not be the place to start if you aren’t ready to get your hands dirty, jump into live real world application and really get down to business.
Bonus! You will get a 75+ page workbook for you to follow along with every word. You'll also get a set of quizzes at the end of each major section of this program with "Your Turns" giving you specific exercises and tasks to practice on your own. Finally, you'll get activities and suggestions and an opportunity to stop the video and practice the techniques in this program right on the spot, "presentation bootcamp" style."
Don't take my word for it. Hear what others have to say...
"I figured Jason Teteak might have a few new tricks—but not much that I hadn’t heard before. I was wrong. Jason integrates the latest research on presenting, learning, and audience dynamics with a captivating style that plays with the ironic fact that he is doing presentations… about presentation skills. And therein lies the secret to this marvelous program."
- Philip Deloria - Professor and Associate Dean, University of Michigan
"It's pretty simple. Jason Teteak walks the talk. In this day and age, finding a true thought leader amongst many is the key to getting to new levels. Listening to Jason and benefitting from his teachings will take you to that new level you seek. He is cutting edge, extremely practical and connects in a way that is motivating, informing and memorable. Some of the biggest benefits received from Jason are tactics, ideas and methods that are immediately implementable. Watch Jason’s program before your competition does."
- Al Lautenslager - Best-selling Author, Guerrilla Marketing in 30 Days
“I have been to several seminars on public speaking and giving presentations, including Dale Carnegie training. I truly went into this thinking that I couldn't possibly learn anything new, but I found myself scribbling notes like a mad woman during the presentation. I quickly realized that these were tips and techniques that I had never heard before, and that I could use immediately upon my return to the office.”
- Joey Monson-Lillie - Human Resources Manager
Creating an immediate and powerful impression on your audience is a matter of standing in the right place and working the room with your body, your words, and your voice. You’re about to learn the techniques that will make you project calm and confidence under any circumstances.
Make a clear picture in your mind of what you want to get out of this program. Even though you don’t know exactly what you’re going to learn, you have an idea of what you came here to get. Take a minute right now, and think about why you’re listening to me right now…what led you to this point…and make a picture of exactly what you want to get out of this program.
Take two minutes and write down the top 3 things you want to get out of this program. Put a star next to the one that is THE most important to you.
Focus on getting your outcome as we work together, learning how to deliver your message with confidence and credibility.
The first part of this program is about you. I’m going to talk about a lot of things that make you think and challenge your assumptions and current paradigm. You might be thinking: “How is he going to help me deliver my message?” That’s good. That’s exactly where you’re supposed to be.
In my typical style, I’m going to paint a lot of broad strokes to begin with, and then wrap up with some hard-hitting ultra useful things for you to take and use. Will you make a commitment to stay with me?
The primary need of your audience is to feel safe with you and among their peers, so that’s what you must deal with first. Once they trust you, they will feel safe. The best way to start is with a thoroughly rehearsed strong opening.
I suggest you run through your entire presentation at least three times in real time and in the exact circumstances of your presentation. For example, if you’re not in the actual presentation room, practice in a room of similar size; if you’ll be on stage, practice on a stage. If you are at all nervous, run through the opening portion—the steps covered in this lesson, everything up to the reveal of the topics—at least six times.
I am amazed so many people take such care with the content of their presentation and don’t spend much time thinking about the first impression they make when they come onstage.
Some presenters even start by fiddling with the mic. The audience doesn’t know if the person on stage is the presenter or the AV tech until the person says, “I guess I’d better turn the mic up. I have a very soft voice.”
But these openers, all of which I have actually heard, aren’t any better:
Such awkward comments are not compelling and don’t make a presenter seem credible. The audience feels disappointed; its expectations are deflated.
To connect with your audience, even before you say a word, you have to make an impressive physical impression.
When you have their trust, your audience is ready to believe you. Actually, the audience wants to believe a presenter. Audience members want to know they’ve come to this presentation for a good purpose. The way you inspire belief is with the hook.
When you deliver the hook, stay still. Don’t move your feet, and keep your hands at your sides or loosely clasped in front of you. Your pace should be slower than normal, because slowness implies what you’re going to say is extremely important—so important that they need time for it to sink in.
The circle of knowledge is a way to get the audience members to reveal what they actually want to know from you and to look good while they do it—and ultimately, it will be a tool to get them to listen.
The simple, three-step process is an unparalleled tool to help you connect with your audience and get them to want to listen to you.
The first impression you make is critical. Knowing exactly what you are going to say and do will help you do it best. Concentrating on meeting the needs of the audience will reduce your anxiety.
Items below require action on your part. If you are uncertain how to proceed, reread the appropriate section in this lesson.
Write, in your own words, what you need to remember about positioning yourself for your presentation by answering these questions:
Decide how you will introduce yourself.
Decide how you will give your credentials.
Decide what confident phrase you will start with.
Decide on a hook that will convince people to listen.
Introduce the circle of knowledge.
Decide what questions you will ask for the circle of knowledge.
Decide how you will request agreement.
Decide how you will call on a relayer.
Reveal your takeaways.
Decide how you introduce your agenda.
Decide what you will say in your summary.
Practice this as many times as you need to feel comfortable, but at least three times in real time. It is ideal to practice in the actual room in which you will be presenting or one similar to it (refer to lesson 4 for additional suggestions). On the day of your presentation, get to the presentation site with time to spare, so you can practice more.
A very effective CEO once told me that if any of her people are having a problem with a client, she knows exactly what to do. She puts that person on a plane and sends him or her off to work things out in person. This is far more effective than a phone conference and many, many times more helpful than writing a memo or sending an email, she says. Nothing compares to a face-to-face meeting.
She intuitively came to the conclusion that my observations have verified and communications researcher Dr. Albert Mehrabian has even tried to quantify—that words are less important than your voice in affecting the feelings and attitudes of your audience, and, even added together, they don’t make as big an impression as nonverbal and nonvocal cues.
While there are no reliable, exact measures as yet, from all the anecdotal evidence I have accumulated from my years of doing and observing presentations, I have no doubt that facial expressions and body language play a major role in whatever impression you make on your audience.
Whether you are meeting someone one-on-one or speaking to an audience of five thousand, before you’ve said a word, people have made some kind of judgment about you. And while your superficial appearance is important—what you’re wearing, how fit and groomed you are, and how attractive you may be—they determine what kind of a person you are based on cues that are far more subtle.
Unaware of this, many presenters focus exclusively on the words of their presentation and ignore all the other more important components. They give no thought to the best place to stand when talking to an audience. They don’t know how to use their hands or their eyes to give their message maximum impact. When you know how to use the tools of body language and facial expression to enhance your persuasive powers, you will be a far more effective presenter than you ever imagined.
Most presenters give no thought to the best place to stand when talking to an audience. They don’t know how to use their hands or their eyes to give their message maximum impact. When you know how to use the tools of body language and facial expression to enhance your persuasive powers, you will be a far more effective presenter than you ever imagined.
People sometimes think the way to be a dynamic speaker is to use a lot of motion, so they pace around and move their hands all the time. Random movement is just a meaningless crutch. It also distracts your audience.
In his book A Whole New Mind, Daniel H. Pink, who writes about issues related to emotional intelligence and empathy, says facial expressions are the most universal and powerful means of communication. When researchers gave a very diverse group of populations photos of people showing different expressions, the people tested unanimously understood what the people in the photographs were thinking and feeling solely through their facial expressions and even without clues based on tone, language, or body language.
Yet when those same people were asked to interpret what an extended hand meant, some thought it was a friendly invitation to shake hands while others were offended. When those same people were asked to interpret a shake of the head, some thought it meant “I disagree” while others thought it meant the person was listening intently. None of them, however, misinterpreted an emotion conveyed by eyes. For example, an expression of surprise (revealed by wide-open eyes) was interpreted as surprise across all cultures.
The fact that the expressions in a person’s eyes have the same meaning in all cultures has powerful ramifications for you as a presenter. You can’t fake a smile, and you can’t fake sincerity. There are several basic principles for communicating with your eyes.
Now it’s your turn…
Your facial expression and your body language alone can add a lot to your message. Use them effectively.
Items flagged with arrows require action on your part. If you are uncertain how to proceed, reread the appropriate section in this lesson.
Address your audience at eye level. Stay in the sweet spot.
Practice standing in the proper stance and delivering up to five minutes of your presentation this way.
Write, in your own words, what to do if your feet are hidden by a podium or table.
Write, in your own words, how you will position yourself to include the entire audience.
Use the power of stillness.
Practice at least one time consciously avoiding unnecessary movement.
Note on your blueprint when you will use the power of stillness.
Move from the sweet spot only when necessary.
Note on your blueprint when it is appropriate for you to move.
Use your hands only to give direction or emphasis.
Note in your blueprint when you will use your hands.
Make eye contact with everyone.
Write, in your own words, what you need to remember about making eye contact with your audience appropriate to its size and based on the guidelines in this lesson.
Don’t fake a smile.
Write down directionals you can use in case you have to glance at your blueprint, and practice doing them with one of your takeaways three times in real time. If you are fearful or very nervous, practice it six times in real time. Stay focused on the audience.
Note in your blueprint when you might need to direct the gaze of the audience away from yourself.
Imagine going into a room making eye contact with a person, smiling, and giving a wink to make that person feel comfortable. Now pretend you’re talking to that same person on the radio. Without being able to rely on facial expression or body language, using your voice alone, how could you welcome someone and put him or her at ease?
Or imagine you’re a supervisor or teacher dealing with an employee or student who has committed a minor infraction. In person, you could just raise an eyebrow and look at him or her with a questioning glance—expressing mild chastisement without uttering a single word. But suppose you could communicate only by phone. Could you say, “That incident today really surprised me,” and with your voice alone convey the gentle rebuke?
Yes, in both cases it is possible. Your voice is an amazingly effective tool, provided you know how to use it properly.
When I say to choose your words wisely, I am not talking about the vocabulary you use to present your facts and ideas. I am referring to the categories of words and phrases that may reduce your effectiveness. For example:
Most presenters use some or all of the above. The good news is that once you become aware you are using these words and phrases, dealing with them is relatively simple.
A sales executive told me that what I taught her about pace, volume, tone, and inflection translated directly into closing more deals:
You will undoubtedly have a similar experience. Even better, what you learn from the previous lesson about using your body language and from this lesson about using your voice can be applied not only to giving presentations but also to many other situations that may have big payoffs for you in all areas of life.
Becoming aware of which words and phrases should be avoided and which qualities of your voice need work is a huge first step to making improvements.
Items below require action on your part. If you are uncertain how to proceed, reread the appropriate section in this lesson.
Record your presentation and transcribe the first four pages.
Circle every filler: so, and, all right, okay, like, now, well, you know, right, um, uh.
Circle every use of language that implies deception: frankly, to tell you the truth, honestly, actually.
Circle every absolute: always, never.
Circle every negative and controlling word: but, however, not (and related words such as don’t and can’t), should.
You will most likely discover you need to address only one or possibly two of these areas.
If you use a lot of fillers: Mark the text as suggested to omit fillers or note a (P) where you can substitute a pause.
If you use deceptive, absolute, negative, or controlling words or phrases, mark the text as suggested or consider alternates.
Rerecord the pages. Compare the two versions of the recording. Of course you won’t be reading from your script word for word, but you want to be aware how to make your words more convincing.
Listen to the recording you have made—or, better still, have someone come to your presentation—and address the following points.
Transcribe one minute of your recording and calculate how many words you are speaking per minute.
Determine whether you need to speed or slow your pace (calibrate to 150–180 words per minute).
Determine whether you need to work on changing your volume.
Determine whether you need to work on your tone and resonance.
Look at a page of the transcript you have prepared above. Go through the transcribed page, circle one key word every thirty to fifty words, and decide what effect you want to get when you are delivering that word.
For each circled word, address the following points.
Refer to the chart at the end of this lesson to help you decide what feeling you want to get across with that particular word.
For practice, change volume, pace, and inflection in an exaggerated way to get that feeling across.
When you’re done, reread the entire page.
Once you have practiced until you feel comfortable, read and rerecord the entire presentation and see if you have conveyed the effect you intended.
A Gallup poll confirmed that the greatest fear of 40 percent of Americans is public speaking. It comes as no surprise that many of the people who consult me for help in making presentations express such concerns.
“No other advice you give me will matter until I can overcome my fear,” said one client. “Once it sets in, I can’t think about anything else.”
If you’ve had only negative experiences related to public speaking, you may doubt I can turn things around for you in this area. But the Rule the Room method has done it for others, and I know it can do the same for you.
When I speak to anyone about giving presentations, and specifically about fears and nervousness, there is one thing I tell them that immediately offers them some comfort: It’s okay to be nervous.
You just can’t show it. Simply learning how to appear calm will help you to become calm.
The place to start is understanding where your fear comes from. What are its components? For example, if you say, “I’m afraid of sharks,” it may not be the animal itself that’s your problem but the whole scenario you conjure up when thinking of a shark attack: the fear of being taken by surprise, of seeing the menacing look in the attacker’s eyes, of knowing how powerless you’d be to defend yourself, of being maimed or killed.
After speaking to many people about their presentation fears, I have discovered they all come from three underlying sources.
One is the fear of making a mistake in delivering the presentation: stumbling over words, forgetting what you meant to say, inadvertently skipping over a portion, or misspeaking in some other way.
A second is the fear of being humiliated by appearing inept, awkward, and uneasy to your audience. That not only would be personally embarrassing but also would undermine your credibility as a presenter.
A third is the fear of failing at your main purpose: connecting with your audience and delivering your message effectively.
The number one reason people are nervous is they’re afraid of making a mistake. They’re concerned they’re going to forget something, omit an important point, get confused about the right order, or simply lose their place. The remedies are very straightforward: proper preparation and sufficient practice. Though this is advice you may have heard before, in this case, I will guide you step-by-step through the process.
You are more likely to be nervous about embarrassing yourself if you are thinking about your weaknesses rather than your strengths.
Marcus Buckingham, a British American social theorist, suggests you make a habit of concentrating on your strong points rather than on the areas where you feel deficient. I have observed that everyone has several subsidiary strengths, a couple of major strengths, and one thing at which they are really amazing—something I call your crux. This is the strength you should focus on.
Ironically, most people can’t readily identify their crux because it’s something they’re so naturally comfortable doing they aren’t even aware it’s their greatest asset. But it’s important you find and use it.
People often get nervous because they are unsure they will be able to get the audience to respond to them positively and that this will reduce their ability to convey their message. The way to resolve this problem is to remember the presentation is not about you; it’s about them. Preparation is the best way to calm your performance anxieties.
Items below require action on your part. If you are uncertain how to proceed, reread the appropriate section in this lesson.
Prepare your blueprint if you haven’t already.
Practice your presentation three times in real time. Be sure to practice transitioning between topics and use of your PowerPoint clicker.
Immediately before a presentation, practice away your last-minute jitters. Remember, practice at least the first five minutes three times; double that if you are very nervous.
Identify your crux.
Identify your presentation personality.
Eliminate your nervous habits and stay still as a default position.
Make a recording of yourself doing a presentation. Watch it and identify any nervous habits.
Practice your speech three times in real time, making sure to use the default stance and keep your hands still.
Rerecord yourself and see if you have made changes.
Use small talk to make yourself (and others) comfortable.
Decide what words you will use to introduce yourself to people during the welcome period.
Write, in your own words, how to create a prompting question.
Write, in your own words, how to create a furthering question.
Decide what introductory words you will use in paraphrasing a question.
Decide what words you will use in closing.
Learn about the needs of your audience.
Decide what words you will use to ask people for what reasons they have come to the presentation.
Decide what questions you will ask in the agree and see if you’re right process. Come up with two or three and add them to your blueprint.
I watched a presentation by a history professor who is well known in his field and extremely knowledgeable. He had given out evaluations afterward, and I asked about the results.
“People reported I knew a lot about history,” he said, sounding puzzled, “but they felt I wasn’t very credible. How could that be?”
From having observed his presentation, I knew what the problem was. Though he knew his subject very well, his language, his voice, his facial expressions, and his body language didn’t show confidence. This is why the audience found he lacked credibility.
To seem credible, what you actually know matters less than what your audience thinks you know.
In the previous lesson, I explained how some people might be nervous but manage not to show it. More unexpectedly, people who feel quite sure of themselves may not convey that to audiences.
I interviewed a woman for a project management position that required her to give a lot of presentations. I asked her how she felt about speaking to groups of people.
“Extremely confident,” she said.
“Do you give that impression to your audiences?”
“Funny you should ask,” she said. “I was sure I did. But I recently watched myself on video, and I was astonished at what I saw. I paced. I slouched. I was even holding my hands curled up in front of me! I didn’t look confident at all!”
“But you were?” I persisted.
“Definitely. And I assumed that’s what I conveyed. But when I saw myself on video, I realized that wasn’t so.”
Just as there is no automatic link between being and appearing nervous, there is not necessarily a link between being confident and appearing confident. You may be thoroughly informed about your subject and comfortable talking about it, but you have to convince the audience that you are.
Discover how to:
I consulted for a company whose key people were presenting an annual review. They had labored over their speeches for weeks and rehearsed them to the point where they could deliver them flawlessly. But when they actually presented, I saw all these behaviors: keeping their faces down and eyes glued to the script, walking backward, looking at only one side of the room, pacing, and so on. Some were hunched up as if they were suddenly stripped naked, and a few even appeared to be in pain. In short, they appeared so uncomfortable that I and others around me actually had a hard time watching them. They certainly didn’t win our confidence and respect.
Yet when I asked how they thought they had done, most were satisfied. Some were pleased simply to have gotten through their presentations without getting physically ill, and others gave themselves good reviews simply because they remembered everything they’d intended to say.
“Not good enough,” I said to them, repeating my mantra: It’s not about you; it’s about your audience. When I described the reactions they had provoked in the audience, they realized they had things to learn. Here’s what I taught them.
When I coach presenters, I always ask them if they’re feeling ready to present with confidence. If they say yes, I ask how they can tell.
“I know what I’m going to say,” they respond.
“Good,” I answer. “You’ve taken the first step.”
They look perplexed. “What else is there?”
I remind them: How you say it is more important than what you say. To present with confidence, you must have a confident voice.
You show confidence in your voice through the elements we have already discussed: pace, which is speed; volume, which is loudness; tone, which is the quality of your voice; and inflection, which is a change in pitch or tone. Let me revisit some of the aspects of voice I discussed in lesson 2, but with a special emphasis on expressing confidence.
It is not what you know but what you appear to know that makes you seem confident and makes your audience find you credible.
Items below require action on your part. If you are uncertain how to proceed, reread the appropriate section in this lesson. If you have not made a recording of the first five minutes of your presentation, make one now.
Listen to the recording as many times as necessary to check that you are expressing yourself confidently by answering the following questions:
Write, in your own words, what steps you will take if you slip up.
Listen to the recording as many times as necessary to check that you are expressing yourself confidently by answering the following questions.
Write in your own words what you can do to work on areas that need improvement.
Do you raise your voice at the end of each sentence? If so, transcribe four pages of the recording. Every paragraph or so (about thirty to fifty words), raise your inflection—but not your volume—somewhere between the beginning and the middle of the statement, and then lower it at the end. Rerecord the practice session. The idea is to get a sense of what it is like to use this.
Review the lesson suggestions for areas where you need improvement and rerecord the first five minutes of your presentation. Compare the two versions.
Again, look at the recording of yourself presenting and check for the following:
Write, in your own words, what negative or inappropriate body language and facial expressions you need to be more aware of in future presentations.
Jason Teteak knows what it takes to Rule the Room. The master trainer and speaking presentation teacher has taught more than 50,000 people how to flawlessly command attention.
He’s won praise and a wide following for his original methods, his engaging style, and his knack for transferring communications skills via practical, simple, universal, and immediately actionable techniques.
Jason first made a reputation in the medical training industry, where he was known as “the presentation coach and trainer who trains the trainers.” Teteak’s attention to detail and precision in communicating definitive information was honed in serving this lifesaving industry.
In response to many requests, he began to offer personalized services and quickly developed a following as a private coach and a consultant whose clientele includes elite institutions, universities, and top corporate executives.
His new book, Rule the Room, was recently published in the summer of 2013. He has developed more than fifty presentation and communication training programs ranging in length from one hour to three days that serve as the basis for this unique, practical, and comprehensive course.