Practical Lync 2010: Everything You Need to Know

Learn how to instant message, video conference, and collaborate for maximum effectiveness at work.
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  • Lectures 9
  • Length 36 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 7/2015 English

Course Description

This course covers all you need to know to use Microsoft Lync 2010 effectively. It introduces the concepts and practical features that someone new to Lync needs to know. In a quick and lively manner this will cover the main uses of Lync for a new user.

The course begins with a definition of Lync and some basic navigation techniques. It gives a tour of the user interface. Status or Presence is a key aspect of Lync and the ways it is set and displayed are covered. How to manage and organize contacts is explained with examples. Basic messaging is shown with multiple conversations managed at once. How to do a voice call is shown including group or conference calls. Video calls are demonstrated including conference videos. Meeting integration is strong in Lync with Outlook meetings and this is shown including creating and starting a Lync meeting. Sharing a Desktop and sharing other content in Lync is shown in some detail. Finally how to record a meeting in Lync is explained and shown with publishing options. Throughout the course the videos are quick, lively and clearly explained. If you want a good grasp on what Lync is and what it can do for you this course will show you in just over half an hour.


***** COURSE UPDATED: February 2016 *****

What are the requirements?

  • Microsoft Lync 2010

What am I going to get from this course?

  • A good concise explanation of what Lync is and what it does
  • Intro to the user interface and how to log in
  • How to set presence, status, location & where it appears
  • How to add, remove and organize contacts and access permissions
  • Sending and managing instant messages
  • How to place & receive a voice call and making a conference call
  • How to place & receive a video call
  • How to set up online meetings in Link from the Outlook Calendar
  • See why the Shared Desktop can save you time and effort for help desks and other mentors
  • Sharing content such as PowerPoint presentations and other files in Lync
  • Using the shared whiteboard for brainstorming in Lync
  • How to record a Lync meeting and playback and publishing options

Who is the target audience?

  • New Lync users of any skill level who want a quick look at what Lync is and what it can do to foster better communication in your organization. No previous skills required. General concepts of instant messaging are a good background but not necessary.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Practical Lync 2010 Introduction & Overview

Introduction to Lync 2010 Overview Course

1 page

Logging in, Setting presence, Location, Views in the UI


Contact Groups, Frequent Contacts, Privacy Relationships


Text Messaging, Voice Calling & Video Conferencing


Sharing your desktop through Lync


Sharing files from Office through Lync, Online Meetings in Outlook & Lync


Sharing files, PowerPoints, whiteboards and polls in Lync


How to record, share and playback a meeting in Lync

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Instructor Biography

Optima Train, Practical Training for Today's Knowledge Worker

Optima Train is a US-based training company using cutting-edge adult learning methodology to make our customers more effective in the workplace.

Optima Train has the most comprehensive coverage of content created by experts with deep knowledge of how applications are used in the workplace.

We are intricately linked to our customers. While most training companies have a tool-centric approach that leads to relatively low knowledge retention, Optima Train has a results-oriented approach.

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