Practical Guide to Statistical Process Control

Use Control Charts to Reduce Process Variation, Improve Quality & Delivery Performance
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  • Lectures 11
  • Length 43 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2016 English

Course Description

Organizations both in Manufacturing and Services Sectors compete on Quality, Delivery and Price. In order to exceed on these 3 parameters, organizations constantly strive to use various management methods.

Statistical Process Control(SPC) or Statistical Quality Control is a method, rather a strategy to systematically reduce variability in process with respect to quality problems, delayed delivery, etc. SPC is based on sound science and data monitoring rather that witch hunting people.

Leading organizations across sectors use SPC methods in their operations viz., Customer Service Delivery, Manufacturing, Supply Chain, Quality Control, etc.,

If you are from Operations in Discrete Manufacturing, O&G, BFSI, Supply Chain, IT Services knowledge about SPC can be invaluable.

If your organization or process isn’t using SPC, you can apply these concepts to significantly improve Quality, Delivery and Control.

SPC is a vast subject. This course gives you a firsthand experience of the concept and teaches you to construct and interpret more than 5 simple Control Charts that cover most scenarios across sectors.

There is more than 1 reason to consider this course:

  1. Receive SPC Basics Certification on successful completion of project work (details included)
  2. Step-by-Step instructions to construct control charts using Minitab is covered in detail
  3. Examples for various industries including Manufacturing and Services included

By the end of the course, you will be able to apply the SPC to any specific situation of your process or business and effectively reduce variation, thereby improving quality & delivery performance:

What are the requirements?

  • Knowledge of Statistics is not a pre-requisite. However appreciation of basics of statistics to secondary school level is desirable

What am I going to get from this course?

  • Learn & Appreciate the principles of Statistical Process Control
  • Apply SPC Control Chart techniques (Select & Construct) in practical scenarios in your process
  • Receive SPC Basics Certificate on successful completion of the course project work

Who is the target audience?

  • • Professionals from industries such as Discrete Manufacturing, Oil & Gas, Banking & Financial Services, Healthcare, Retail Distribution, & Information Technology
  • • Functional experts from Operations, Customer Service, Project Management, Engineering, Sales Operations, and Quality
  • • Final year MBA/Engineering students who wish to differentiate themselves in Job Market

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Getting Started with Statistical Process Control

Lets get started with this course!


Learn about the history of Statistical Process Control and its relevance to your processes.


Learn about control charts, their elements and the science between control charts in detail. At the end of the lecture, you will be able to interpret and understand control charts.


Learn about different types of control charts and the criteria for selection of control charts in a given scenario. At the end of the lecture, you will be able to choose an appropriate control chart.


In this lecture you are introduced to Minitab, a statistical software package which
is extensively used for statistical analysis.

1) An external link to Minitab site to install 30 day trial version of minitab is included in resource

2) A external video on Getting Started with Minitab 17 is included in resource


Learn about continuous control charts, their construction and interpretation. At the end of this lecture, you will be able to select and create an appropriate Continuous Control Chart.


Learn about discrete control charts, their construction and interpretation. At the end of this lecture, you will be able to select and create an appropriate Discrete Control Chart.


Learn about the various applications of control charts and build relevance to your scenarios.

5 questions

Test your knowledge

Section 2: Practicing Statistical Process Control

Learn about the live project work that you will have to fulfill for SPC Basics  certification.


In this lecture, I'll share with you the criteria for certification and associated steps.

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Instructor Biography

Nilakantasrinivasan Janakiraman, Customer Experience & Business Transformation Leader

Neil helps a range of large enterprises in services and manufacturing, with particular emphasis on execution of business & functional strategies, customer experience & process transformation.

Being a Certified Six Sigma Master Black Belt, Neil has led several change initiatives & projects with approved financial benefits of over $20MN, of which $4Mn was executed by him personally. He has demonstrated results in unconventional areas such as sales, HR, technology, risk & compliance, program office, administration & security, procurement, etc.

He is passionate about coaching executives on execution orientation and educating young professionals & students in Lean Six Sigma.

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