In the workplace negotiation takes place many times a day. Sometimes it is a simple agreement between two people and at other times whole departments get into controversies with each other that must be resolved.
Successful negotiation in the workplace should get mutually agreed to results and enhance the relationships between the individuals/groups involved. It should result in a win/win for all – plus for the company, its stakeholders and stockholders.
Thus persuasion, not commands, are the manner in which the best of negotiation takes place.
This course explores areas and types of negotiation commonly encountered in a business setting. We look at the strategies for both negative and positive forms of negotiation and learn how to negotiate in a positive and successful manner for all involved. Finally, we will end with some best practices tips.
Whether a CFO, accountant or accounts receivable clerk, this course will help you enhance your skills in working cooperatively and successfully with others.
Review Questions: Effective Workplace Negotiation and Persuasion
Final Exam: Effective Workplace Negotiation and Persuasion
Illumeo, incorporated in 2009, is revolutionizing the hide-bound world of corporate learning. Illumeo works with corporate professionals and organizations of all sizes to build the skills and capabilities that help everyone be an expert at their job.
Based in Silicon Valley, CA, Illumeo serves thousands of corporations and corporate professionals across Finance, Accounting, Human Resources, Sales and Marketing. The platform offers assessments, industry-benchmarked competency analyses, hundreds of expert-developed courses, collaborative tools, and the ability for companies to self-publish internal courses that promote institutional knowledge retention and dissemination.
Illumeo is the place for expertise management and we are dedicated to the proposition that everyone can be an expert at their job.
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development and O-D consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well.) This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.
Founder/Consultant : Diamond Associates - [1981-10 to Current]
Leadership, Professional and Organizational Development Consultant - working with many organizations in many industries.
President - Founder - Consultant : Diamond Associates - [1981-10 to Current]
I am a Leadership, Management, Professional Development and O-D Consultant. I work with individuals, groups, companies, government agencies and associations. My background is multi-faceted and includes business, management, psychology, marketing, and some economics and law - thus bringing a varied and diverse approach to my work. Known to be practical, insightful and having the ability to cleave to the essence of a problem, my clients appreciate and gain great value from my specializing in people and processes in the workplace.
I founded Diamond Associates in 1981 and have consulted to dozens of companies and individuals since that time.
In addition to consulting and training, I have extensive experience teaching at the university level and have taught a wide range of courses especially those considered "soft skills" to MBA students.
Ph.D., Psychology : Pacific University (formerly PGSP)