Seven Key Components of a Performance Management System
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Seven Key Components of a Performance Management System

Maximise Your People's Contributions And Minimise Risk
New
5.0 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
505 students enrolled
Last updated 9/2017
English
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Current price: $10 Original price: $150 Discount: 93% off
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Includes:
  • 2 hours on-demand video
  • 13 Articles
  • 11 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Implement efficient and effective performance appraisals
  • Understand the structure and the key risks of a performance management system
  • Analyse areas for improvement in their company's or business unit's performance management system
View Curriculum
Requirements
  • You should be in a supervisory, management or HR position.
Description

"Our people are our greatest asset"

Are they really? And are you managing their performance as effectively as possible?

The reason why companies such as yours are interested in a Performance Management System (PMS) is that it represents for top management a legitimate means for you to lock in your employees to contribute their best efforts to achieve the business goals of the company and to implement its constantly updated strategic directions.

Our goals in this course is to ensure you:

  • Implement efficient and effective performance appraisals
  • Understand the structure and the key risks of a performance management system 
  • Analyse areas for improvement in their company's or business unit's performance management system

How do we do this?

By examining seven key components of a PMS, analysing risk, identifying opportunities, and setting you to work completing tasks which solidify your knowledge, understanding and skills.

This is a hands-on course requiring your participation, and active involvement ensures the greatest rewards.

Let's get started.

Who is the target audience?
  • Human Resources Director, or equivalent position within a business unit
  • Supervisors and Managers
Compare to Other Career Coaching Courses
Curriculum For This Course
36 Lectures
02:07:48
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Introduction
3 Lectures 06:51

This lecture kicks things off with a description of the course content and requirements (activities for you to complete as you work your way through).  In this lecture you also meet your primary instructor, Chris O'Connell, and understand how his extensive global experience across the private and public sectors is going to benefit you and your organisation.   

A brief outline of his experience is available as a downloadable PDF.

Preview 04:27

While online learning can sometimes seems to be a passive experience, this course has different expectations of you.  Every cluster of lectures concludes with an activity for you to complete and either share with fellow students via the Q&A section, or directly with your instructors via Udemy's messaging system.  You get the maximum benefits from this course by completing the activities, and we look forward to hearing from you - and to seeing lively discussions developing in the Q&A.

Preview 01:51

Just a brief reminder here of how you can get and stay in touch with us.

How To Stay in Touch
00:33
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Seven Components of a Performance Management System
32 Lectures 02:00:24

We start by diving deep:

  • Strategic Directions of the Business
  • Business Unit Targets / Deliverables
  • Line of Business / Team Outputs

Following the theory, you have three tasks to complete before commencing the next lecture. These tasks will ensure you are applying the theory directly into your work context, and that you get the maximum benefit from this course.

Please remember you can contact us at any time with specific questions or comments regarding these activities via the Q&A board, or privately via Udemy's messaging system.

This lecture addresses course learning goal: understand the structure of a performance management system

Pre-Reading: 7 Components of a Performance Management System
02:13

Chris O'Connell expands on the previous lecture, and outlines the risks inherent in performance management.

This lecture addresses course learning goal: Understand the structure and the key risks of a performance management system

Preview 07:30

This lecture starts the process of going through the seven components of a performance management system, focusing on business directions and goals. We cover the philosophical and political environment in which a PMS system operates, which leads us into action steps (in the next lecture)

This lecture addresses course learning goal: Understand the structure and the key risks of a performance management system

Component 1: Business Directions and Goals
05:03

Following from the previous lecture, we continue our focus on the first component of a PMS, now focusing on actions.

This lecture addresses the course learning goal:  Understand the structure and the key risks of a performance management system

Component 1: Business Directions and Goals - Actions
04:38

Activities are associated with each cluster in this section, each component which is described.  This lecture contains the activity associated with the first component of a PMS.  Please complete the activity, share your feedback in the Q&A section (or via PM). Thank you.

Activity: Strategic Business Directions and Goals
00:31

What can you do if performance is being appraised against an out of date duty statement? Of if there is a disconnect between the strategic directions of an organisation and an employee's position description?

We talk theory in this lecture, and then ask you to apply it to your workplace in a three-tiered activity.

Please remember you can contact us at any time with specific questions or comments regarding these activities via the Q&A board, or privately via Udemy's messaging system. 

Pre-Reading: Component 2 - The Individual's Business Role
02:25

Chris dives deeper into the area of an individual's business role with examples, risks, and an actionable plan to minimise those risks.

This lecture addresses the course learning goal: analyse areas for improvement in their company's or business unit's performance management system

Component 2: The Individual's Business Role
05:03

Chris continues to dive deeper into the area of an individual's business role with examples, risks, and an actionable plan to minimise those risks.

This lecture addresses the course learning goal: analyse areas for improvement in their company's or business unit's performance management system

Component 2: The Individual's Business Role: In Detail
04:10

Individual's Business Role

Please complete this activity before moving on to the next lecture.  You can submit your feedback via the Q&A Board, or send me a direct message.

Component 2 Activities
02:54

We move on now to the topic of behaviours. Please complete the pre-reading before moving on to the following lectures, and remember that you can complete the activities at the end of this cluster.

Please note the downloadable PDF associated with this lecture - we advise keeping it handy during the next lectures, and referring to it as we work our way through the upcoming components.

This lecture addresses course learning goal: analyse areas for improvement in their company's or business unit's performance management system

Pre-Reading: Component 3 - Required Behaviours
01:33

Chris walks us through the role behaviours play in position descriptions and performance appraisals, inherent risks, and what we actually mean when we talk about "behaviours".

If you haven't already downloaded and saved the PDF from the previous lecture ("Consolidated Edited Key Behaviours 2") please do so now. Thanks.


This lecture addresses course learning goal: Understand the structure and the key risks of a performance management system


Component 3: Required Behaviours
02:53

Chris continues his discussion on behaviours, and leads us to the associated activity.

This lecture addresses course learning goal: 

Analyse areas for improvement in their company's or business unit's performance management system

Component 3: Required Behaviours: In Detail
03:31

We examine the clusters of behaviours and their implications in this lecture, which leads us into the activities.

This lecture addresses course learning goal: Implement efficient and effective performance appraisals

Component 3: Required Behaviours: The Clusters in Detail
04:42

Now we hand the reins over to you with a number of activities, which you can complete and provide feedback on in the Q&A section.

Activity: Required Behaviours
03:24

"Our people are our greatest asset" - is that something you've heard recently? Is that something your organisation says? This pre-reading task sets us up for the video lectures ahead, and gets you ready for the activity associated with this component.

This lecture addresses course learning goal: Analyse areas for improvement in their company's or business unit's performance management system

Pre-Reading: Component 4: Performance Development
02:22

Chris discusses the principles behind performance development (off the job training, on the job mentoring and development) and the inherent risks which walk beside the perceived benefits.  With pertinent examples and insights, he starts talking us through the theory so we can then move on to the practice.

This lecture addresses the course learning goal: Analyse areas for improvement in their company's or business unit's performance management system

Component 4: Performance Development
04:24

Chris continues his focus on performance development, specifically around leadership or supervisory positions.

This lecture addresses the course learning goal: Analyse areas for improvement in their company's or business unit's performance management system

Component 4: Performance Development: In Detail
04:46

Chris completes his focus on performance development, and prepares us for the associated activity.

This lecture addresses the course learning goal: Analyse areas for improvement in their company's or business unit's performance management system

Component 4: Performance Development: Wrapping Up
03:58

Please complete this activity before moving on to the next lecture.

Activity: Performance Development
02:40

Our components and activities to date have been leading up to this point, where we can start putting theory into practice, start applying the knowledge to your specific work environment.

In this cluster of lectures we have this pre-reading task, three video lectures, and then the activity.  Attached to the activity you'll find two PDF documents, which are yours to use for the purpose of the activity and to adapt as required for use in your workplace. What are they?

We provide you with a performance appraisal framework, and a form with which you can apply the framework.

First, though, let's start with the pre-reading task.

This lecture addresses course learning goals: Understand the structure and the key risks of a performance management system, and analyse areas for improvement in their company's or business unit's performance management system

Component 5: Pre-Reading: Personal Performance Appraisal
03:37

As outlined in the previous lecture's description, Chris now starts taking us through the theory and practice of conducting a personal performance appraisal.

This lecture addresses course learning goal: implement efficient and effective performance appraisals

Component 5: Personal Performance Appraisal
05:56

Chris continues to talk us through best practice for conducting personal performance appraisals.

This lecture addresses course learning goal: implement efficient and effective performance appraisals

Component 5: Personal Performance Appraisal: In Detail
03:11

In concluding this cluster, Chris details how to conduct a performance appraisal.

This lecture addresses course learning goal: implement efficient and effective performance appraisals

Component 5: Personal Performance Appraisal: Wrapping Up
06:57

Please note there are two PDF documents associated with this activity, and you are required to download them.

We look forward to hearing from you in the Q&A section.

Activity: Personal Performance Appraisal
00:16

The issue of providing rewards or incentives can be a contentious one in some organisations, and there are risks around such schemes.  We examine this in this penultimate cluster of lectures, and start off with some pre-reading.

This lecture addresses course learning goal: understand key risks


Pre-Reading: Component 6: Performance Related Reward
02:09

Chris is not interested in commission schemes when he talks about reward schemes or incentives - he is primarily interested in the risks associated with the implementation of such a scheme, the manners in which it can be hijacked, and how it can be most effectively used as a way of recognising and rewarding achievement as part of an overall performance management program.

This lecture addresses course learning goal: Understand the structure and the key risks of a performance management system

Component 6: Performance Related Reward
08:42

We continue our focus on a rewards and incentive scheme in this lecture, which leads us into the activity

This lecture addresses course learning goal: Implement efficient and effective performance appraisals

Component 6: Performance Related Reward: In Detail
06:06

Please complete this activity before moving on to the final cluster of lectures - the final component - in this course.

Component 6 Activity: Performance Related Reward
00:35

We lead into our final component with the question: Who really cares?

This lecture addresses course learning goal: Understand the structure and the key risks of a performance management system  

Pre-Reading: Component 7: Management Accountability
01:31

Let's look at the risks around performance management systems in an environment where managers or supervisors don't want it, like it, or do it - what happens if the PMS becomes a "click and flick" affair?

This lecture addresses course learning goal: Understand the structure and the key risks of a performance management system

Component 7: Management Accountability - Part One
05:59

We conclude our component with an examination of how performance appraisals - as part of a PMS - can be used tactically, cover some examples, and lead into our final activities for this course.

This lecture addresses the course learning goals: analyse areas for improvement in their company's or business unit's performance management system; Implement efficient and effective performance appraisals

Component 7: Management Accountability - Part Two
06:03

Please complete these activities and share your feedback in the Q&A Section.  Thank you.

Activity: Management Accountability
00:38
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Conclusion and Next Steps
1 Lecture 00:44
Summary and Conclusion
00:44
About the Instructor
Jacqueline Seidel
4.2 Average rating
607 Reviews
15,434 Students
15 Courses
Managing Director, Training Specialist

ENGLISH PROFILE:

I offer two distinct types of courses: for instructional designers and ESL professionals, and for English learners.

For Instructional Designers and ESL Professionals - I want to show you how to build a successful career as a trainer by helping you focus on both the profession and the possibilities generated by implementing instructional design principles and observing best practice business management. 

Why? Because I love being a successful business owner, I love being a trainer. And I want to share this passion and enthusiasm with you, help you solve training problems and build a successful career.

For English Learners - capitalise on my 11 years’ experience training business professionals in effective communication skills, and find out why my clients keep coming back for more!

So, who am I? I'm an Australian business skills and language trainer based in Germany since early 2006, and my professional background is originally in the Australian private and public sectors. I combine this business and policy background with a passion for providing interesting, engaging and enjoyable training programs.

Through my company, O'Connell Advanced Training Solutions, I provide advanced coaching and development in more effective business English communication, delivered through competency-based, customised, individual or small group training programs.

My clients include multi-national corporations, medium-sized enterprises and individuals.

I look forward to seeing you in my courses and to helping you be the best trainer you can be. 

You can contact me for workshops or customised face-to-face training solutions.

UND JETZT AUF DEUTSCH:

Seit 2006 arbeite ich als freiberuflicher Sprachtrainer in Deutschland. Mit meinem Unternehmen O’Connell Advanced Training Solutions arbeite ich für Privat-Personen sowie Studenten  aus verschiedensten Unternehmen und Industriezweigen, um Englisch-Kenntnisse effektiv zu verbessern und interkulturelle Besonderheiten zu vermitteln.

Der Fokus meines Trainings liegt auf kompetentem, individualisiertem Unterricht mit starker Erfolgsorientierung. Praxisnähe, moderne Lehrmethoden und engagierter und unterhaltsamer Unterricht machen das Lernen bei mir einfacher und schneller.

Je nach Situation kann der Unterricht für Einzel-Personen oder kleine Gruppen, als persönliches Training oder als Online-Lesson organisiert werden.

Gerne helfe ich Dir, Dein Englisch zu verbessern! Kontaktiere mich einfach, und gemeinsam finden wir den besten Weg zum “Englisch-Profi”.

O'Connell Advanced Training Solutions
4.1 Average rating
149 Reviews
2,794 Students
5 Courses

We've been providing customised training solutions to SMEs and multinationals since 2006, and our reputation as effective, engaging trainers continues to grow.

"We have used Jacqui on several occasions for the language training and education of our employees and we will also involve her in the future. Jacqui offers a very pleasant teaching style and through this, our employees quickly achieved their learning goals." -- T. Pietzsch, Geschäftsführer, GETT Gerätetechnik GmbH

O'Connell Advanced Training Solutions is your partner for capacity strengthening  training programs.

Offline, we provide advanced coaching and development in effective Business English communication for small and medium enterprises in Germany, delivered through competency-based, customised, individual or small group training programs.

Online, we broaden our training offers to include specific offers for managers, human resource professionals and corporate trainers.

Both online and offline, we provide personalised, business-relevant solutions which are high-touch, confidential, flexible and friendly.

- Jacqueline Seidel, Managing Director