Introduction to Six Sigma for Paralegals

This course provides a basic understanding of Six Sigma and the various processes t hat it can be applied to.
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  • Lectures 27
  • Length 7 hours
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2014 English

Course Description

The objective of the Six Sigma for Paralegals program is to improve paralegal efficiency. The belt colors in Six Sigma correlate to the belt colors in martial arts in order to signify the mastery of a particular process or function. This course is the foundation for all of the Six Sigma for Paralegals programs and provides a concise and user friendly format to understand technology and its usage in a law office.

How Can the Program Assist in Your Career?

Registration includes access to a combination of video lectures, documents, presentations, and resources to assist with reinforcing the concepts taught throughout the training. 

When an employer is making a hiring or promotion decision there are a variety of factors that are taken into consideration in order to determine a prospective candidate's ability to meet the requirements of the job. Since no employer has a crystal ball there is no real way to determine how an individual will perform over the long term within a specific organization or job. In order to minimize the risk associated with hiring and promotion decisions human resource professionals and hiring managers use a variety of different methods. Even with these methods there is still the potential for a mismatch between the candidate and their job expectations.

What are the requirements?

  • A positive can do attitude ( You get out. What you put in.)

What am I going to get from this course?

  • By the end of this course you will be able to demonstrate legal technology efficiency.

Who is the target audience?

  • paralegals
  • career seekers

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction to Six Sigma

This short overview will discuss the topics and what to expect in this program.

Six Sigma Basics for Paralegals
Section 2: Understanding the M.O.B.I.L.E. Technology Proficiency Method
How to Improve Your Legal Technology Proficiency
2 pages
Section 3: Legal Technology Process Improvement
Principles of Six Sigma Process Improvement
Overview of Technology in a Law Office

In this session database structure and database usage in a in a law office is discussed.

Law Office Technology: Word Processing

In this session spreadsheet structure and usage in a in a law office is discussed.

Section 4: Security
Passwords and Security
Mobile Devices, Peripherals, and 3rd Party Hosting Systems
Data Storage and Backup
Section 5: Communication

Attorneys, paralegals, and other law office personnel often interact with customers without the understanding that customer service is not merely a nicety that is displayed when trying to obtain a new client, but is a rule of professional conduct. This session will cover the fundamentals of legal customer service.

Privilege and Confidentiality
Drafting Effective Correspondence
2 pages
Telephone Communication
1 page
The Importance of Logging Client Communication
Section 6: Case Management
Managing a Case Effectively Using Six Sigma
20 pages
Working the Case
Closing the Case
Section 7: Legal Research

In this lecture students are guided through the process of effective legal research with an overview of the difference between primary and secondary authority and their relation to the various branches of government.

Westlaw Research Strategies
75 pages
Loislaw Research Strategies
2 pages
Lexis Nexis Research Strategies
2 pages
Section 8: Paralegal Ethics
Generally Accepted Paralegal Principles (G.A.P.P.)
Section 9: Measuring Progress
Measurement Tools & Techniques
Tracking and Reporting
Section 10: Conclusion: So Now What?
Demonstrating Your Value
3 pages

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Instructor Biography

Rainmakers Legal Education, Take your Career to New Heights!

Rainmakers College provides courses, workshops, programs and focuses on creating experts specific to various legal processes by offering a variety of career resources including discounts on legal publications, as well as email and other web based productivity applications.

The Six Sigma Paralegal Training program offered by Rainmakers College takes the principles of business and applies them to the paralegal role. Using cutting edge technology, we're proud to provide a variety of courses, certificates, events, and resources.

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