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The objective of the Six Sigma for Paralegals program is to improve paralegal efficiency. The belt colors in Six Sigma correlate to the belt colors in martial arts in order to signify the mastery of a particular process or function. This course is the foundation for all of the Six Sigma for Paralegals programs and provides a concise and user friendly format to understand technology and its usage in a law office.
How Can the Program Assist in Your Career?
Registration includes access to a combination of video lectures, documents, presentations, and resources to assist with reinforcing the concepts taught throughout the training.
When an employer is making a hiring or promotion decision there are a variety of factors that are taken into consideration in order to determine a prospective candidate's ability to meet the requirements of the job. Since no employer has a crystal ball there is no real way to determine how an individual will perform over the long term within a specific organization or job. In order to minimize the risk associated with hiring and promotion decisions human resource professionals and hiring managers use a variety of different methods. Even with these methods there is still the potential for a mismatch between the candidate and their job expectations.
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|Section 1: Introduction to Six Sigma|
This short overview will discuss the topics and what to expect in this program.
Six Sigma Basics for Paralegals
|Section 2: Understanding the M.O.B.I.L.E. Technology Proficiency Method|
How to Improve Your Legal Technology Proficiency
|Section 3: Legal Technology Process Improvement|
Principles of Six Sigma Process Improvement
Overview of Technology in a Law Office
In this session database structure and database usage in a in a law office is discussed.
Law Office Technology: Word ProcessingPreview
In this session spreadsheet structure and usage in a in a law office is discussed.
|Section 4: Security|
Passwords and Security
Mobile Devices, Peripherals, and 3rd Party Hosting Systems
Data Storage and Backup
|Section 5: Communication|
Attorneys, paralegals, and other law office personnel often interact with customers without the understanding that customer service is not merely a nicety that is displayed when trying to obtain a new client, but is a rule of professional conduct. This session will cover the fundamentals of legal customer service.
Privilege and Confidentiality
Drafting Effective Correspondence
The Importance of Logging Client Communication
|Section 6: Case Management|
Managing a Case Effectively Using Six Sigma
Working the Case
Closing the Case
|Section 7: Legal Research|
In this lecture students are guided through the process of effective legal research with an overview of the difference between primary and secondary authority and their relation to the various branches of government.
Westlaw Research Strategies
Loislaw Research Strategies
Lexis Nexis Research Strategies
|Section 8: Paralegal Ethics|
Generally Accepted Paralegal Principles (G.A.P.P.)
|Section 9: Measuring Progress|
Measurement Tools & Techniques
Tracking and Reporting
|Section 10: Conclusion: So Now What?|
Demonstrating Your Value
Rainmakers College provides courses, workshops, programs and focuses on creating experts specific to various legal processes by offering a variety of career resources including discounts on legal publications, as well as email and other web based productivity applications.
The Six Sigma Paralegal Training program offered by Rainmakers College takes the principles of business and applies them to the paralegal role. Using cutting edge technology, we're proud to provide a variety of courses, certificates, events, and resources.