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Introduction to Six Sigma for Paralegals

This course provides a basic understanding of Six Sigma and the various processes t hat it can be applied to.
3.8 (2 ratings)
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16 students enrolled
Last updated 5/2016
30-Day Money-Back Guarantee
  • 5 hours on-demand video
  • 4 Articles
  • 8 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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The objective of the Six Sigma for Paralegals program is to improve paralegal efficiency. The belt colors in Six Sigma correlate to the belt colors in martial arts in order to signify the mastery of a particular process or function. This course is the foundation for all of the Six Sigma for Paralegals programs and provides a concise and user friendly format to understand technology and its usage in a law office.

How Can the Program Assist in Your Career?

Registration includes access to a combination of video lectures, documents, presentations, and resources to assist with reinforcing the concepts taught throughout the training. 

When an employer is making a hiring or promotion decision there are a variety of factors that are taken into consideration in order to determine a prospective candidate's ability to meet the requirements of the job. Since no employer has a crystal ball there is no real way to determine how an individual will perform over the long term within a specific organization or job. In order to minimize the risk associated with hiring and promotion decisions human resource professionals and hiring managers use a variety of different methods. Even with these methods there is still the potential for a mismatch between the candidate and their job expectations.

Who is the target audience?
  • paralegals
  • career seekers
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What Will I Learn?
By the end of this course you will be able to demonstrate legal technology efficiency.
View Curriculum
  • A positive can do attitude ( You get out. What you put in.)
Curriculum For This Course
Expand All 27 Lectures Collapse All 27 Lectures 06:53:53
Introduction to Six Sigma
2 Lectures 54:42

This short overview will discuss the topics and what to expect in this program.

Preview 01:52

Six Sigma Basics for Paralegals
Understanding the M.O.B.I.L.E. Technology Proficiency Method
1 Lecture 00:00
How to Improve Your Legal Technology Proficiency
2 pages
Legal Technology Process Improvement
5 Lectures 01:39:12
Principles of Six Sigma Process Improvement

Overview of Technology in a Law Office

In this session database structure and database usage in a in a law office is discussed.

Law Office Technology: Databases

In this session spreadsheet structure and usage in a in a law office is discussed.

Law Office Technology: Spreadsheets
3 Lectures 22:30
Passwords and Security

Mobile Devices, Peripherals, and 3rd Party Hosting Systems

Data Storage and Backup
5 Lectures 46:01

Attorneys, paralegals, and other law office personnel often interact with customers without the understanding that customer service is not merely a nicety that is displayed when trying to obtain a new client, but is a rule of professional conduct. This session will cover the fundamentals of legal customer service.

Preview 33:02

Privilege and Confidentiality

Drafting Effective Correspondence
2 pages

Telephone Communication
1 page

The Importance of Logging Client Communication
Case Management
3 Lectures 03:38
Managing a Case Effectively Using Six Sigma
20 pages

Working the Case

Closing the Case
Legal Research
4 Lectures 19:28

In this lecture students are guided through the process of effective legal research with an overview of the difference between primary and secondary authority and their relation to the various branches of government.

Researching Effectively Using Six Sigma

Westlaw Research Strategies
75 pages

Loislaw Research Strategies
2 pages

Lexis Nexis Research Strategies
2 pages
Paralegal Ethics
1 Lecture 01:00:25
Generally Accepted Paralegal Principles (G.A.P.P.)
Measuring Progress
2 Lectures 00:44
Measurement Tools & Techniques

Tracking and Reporting
Conclusion: So Now What?
1 Lecture 00:00
Demonstrating Your Value
3 pages
About the Instructor
3.8 Average rating
2 Reviews
16 Students
1 Course
Take your Career to New Heights!

Rainmakers College provides courses, workshops, programs and focuses on creating experts specific to various legal processes by offering a variety of career resources including discounts on legal publications, as well as email and other web based productivity applications.

The Six Sigma Paralegal Training program offered by Rainmakers College takes the principles of business and applies them to the paralegal role. Using cutting edge technology, we're proud to provide a variety of courses, certificates, events, and resources.

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