Burnout is a reality for many people whose work involves serving others, whether these are students, clients, customers, or patients. The main challenge with burnout is that it is difficult to identify early on. By the time people realise they are burnt out they are often experiencing challenging symptoms, such as lack of energy, demotivation, or lack of empathy towards others. It is therefore very important to identify burnout early on, so that it can be effectively resolved.
This course has two main parts: In the first section we focus on the signs of burnout and whom it affects. Thus students become confident in spotting burnout in themselves and others. The second section presents several strategies that will help students resolve burnout. Throughout this course students are supported to complete an action plan, so as to ensure long-term benefits from this course.
Burnout and stress are often confused. Here we understand how they are different.
Exploring which people, working in which situations, are most at risk of getting burnt out.
Presenting a model to help us understand the emotional process that may lead to burnout.
Understanding the wider impact of burnout, and therefore why it is so important to prevent it happening.
Exploring practical ways to help develop resilience.
Your thinking style has a significant impact on your experience. Here we discover how you can change your thinking style to a more helpful one.
Understanding how to develop a positive outlook towards your job, while being realistic about its challenges.
Examining the main coping strategies people use, and how to implement them.
Examining why professional boundaries are so crucial to preventing burnout, and exploring whether your boundaries are too porous.
Looking at why it is important to seek support, and how to conduct such conversations.
Here we explore a number of practical tips, which are not work-related, but which can drastically improve your well-being and prevent burnout.
Understanding how a sense of purpose or meaning in your life can counter burnout.
Exploring important ways in which managers and experienced workers can help colleagues deal with burnout or avoid it altogether.
Focussing on some points of reflection to help you grow stronger mentally and overcome burnout.
An opportunity to medicate, or reflect, about what your job means for you; and to remember what it gives you.
I believe that, when managed effectively, people can be leaders' biggest resource. I am passionate about getting the best out of staff. Which is why I specialise in increasing employee engagement. I do this by coaching managers on how to engage their teams so they are motivated, efficient, and open to change. I also run several training workshops to equip managers, such as Coaching skills for managers and Managing staff with challenging behaviour.
I am a psychologist with experience in a range of challenging environments, as an employee and as a manager. Besides coaching and training, I have led on consultations, developed policies, and conducted research about motivation and work-related stress and burnout. I have also worked, and continue to do so, with fiver different UK and US universities.