Learn Microsoft Outlook on the Web with this comprehensive course from TeachUcomp, Inc. Mastering Outlook Web App Made Easy features 94 video lessons with over 4 hours of introductory through advanced instruction. Watch, listen and learn as your expert instructor guides you through each lesson step-by-step. During this media-rich learning experience, you will see each function performed just as if your instructor were there with you. Reinforce your learning with the text of our printable classroom instruction manual, which features additional images and practice exercises. You will learn all about email, tasks, effective use of the calendar, and much more.
Whether you are completely new to Outlook on the Web or migrating from the desktop version, this course will empower you with the knowledge and skills necessary to be a proficient user. We have incorporated years of classroom training experience and teaching techniques to develop an easy-to-use course that you can customize to meet your personal learning needs. Simply launch the easy-to-use interface, click to start a video lesson or open one of the manuals and you are on your way to mastering Outlook on the Web.
Outlook on the Web is a part of the Microsoft Office 365 suite of programs. As one of the world’s premiere email and calendar programs, being able to access Outlook on the Web from almost anywhere makes it even more powerful than before. Outlook on the Web allows you to send and receive email, create appointments in the “Calendar,” manage your contacts in “People” and add “Tasks” to make your day-to-day life run smoothly. Learn this and more during this lecture.
Outlook on the Web is Microsoft’s online version of the Outlook program. Office 365 is Microsoft’s subscription based service that allows its associated Office programs to be run from virtually any device that can connect to the internet. Some subscriptions to Office 365 also come with the full desktop versions of the software included. Being able to connect through the internet means you are no longer tied to your desk to send an email, schedule appointments and keep track of your contacts. Learn this and more during this lecture.
The first step to using Outlook on the Web is to choose a version of Office 365. Navigate your browser to products.office.com to choose a version of Office 365. Note that there is NO “www.” in front of the URL. The site will NOT open if you include “www.” before the URL. Click “For Business” and then click “See plans & pricing” to see the available options for Office 365. When you have signed up for the option that best suits your needs, you should be taken to the Office 365 page. Learn this and more during this lecture.
The Outlook on the Web environment has been designed to be easily accessible to everyone who uses it. The “Nav Bar” across the top of the page, contains icons to access some of the features available in Outlook on the Web. Learn this and more during this lecture.
Outlook on the Web is designed to run best in the most up to date web browsers: Internet Explorer, Safari, Chrome and Firefox. You should always keep your web browsers current with updates to ensure a smooth and secure web browsing experience. However, there are minimum system requirements that should be met to allow the program to run properly. Learn this and more during this lecture.
The “Light” version of Outlook on the Web is designed to be used with older web browsers that are no longer supported in the “Full” version of the App, used over slow internet connections, and for users that may have accessibility needs that can be met with a simpler interface. Learn this and more during this lecture.
You can change the look of Outlook on the Web by applying or changing a theme. This will change the colors displayed on the page. Click the Settings icon and, if necessary, scroll down until you see “Theme.” You can then click “Theme” to open the swatch pane. Here you can choose the color or pattern scheme to use for Outlook on the Web. Learn this and more during this lecture.
Outlook on the Web has many “Add-ins” available that can help you have a more efficient work environment. “Add-ins” are small program that are attached to Outlook on the Web or Office 365 and run concurrently with the main program. Learn this and more during this lecture.
Email allows you to communicate with people within your organization and around the world if you are connected to the Internet. Email also provides a convenient way of sending information to people in different time zones, as there is no need to worry about the time difference. The person will receive your message when they log into their email account. Learn this and more during this lecture.
To create a new message in Outlook on the Web, click the “+ New” link located above the Inbox pane. Alternatively, you can press the “Ctrl” + “N” keys on your keyboard to start a new email message. By default, the new message will open in the Reading pane. Learn this and more during this lecture.
After you have addressed your email message you will want to give it a title that will be displayed in the recipient’s Inbox. The “Add a subject” line is where you will enter the title of the email message. The subject is generally a quick description of what the email is about, like the title for a movie- for example, “Friday meeting.” Learn this and more during this lecture.
Outlook on the Web utilizes your browser’s built-in spelling checker to let you know if you have misspelled a word. This function is performed automatically while you are typing your email message. Generally, when a word is misspelled, you will see a jagged red line beneath the word. Right-clicking the word will show you some options for possible, correctly spelled words. Learn this and more during this lecture.
There are times when you may not be able to finish creating an email before you are ready to send it. Outlook on the Web automatically saves any new email message you are creating as a “Draft.” The program attempts to save a message being created every three minutes. In the “Folders” section there is a “Drafts” folder that will contain any unfinished email messages you have created. Learn this and more during this lecture.
Sometimes you will need to send a person a file that isn’t a message. Any time that you want to send a person an electronic copy of a file, you send it as an attachment. For example, if you had to send a copy of your budget to your manager, you could simply insert a copy of the workbook into the message as an attachment. Assuming that the manager also had the software necessary to read your spreadsheet file, they would then receive the file and open it to view the information that you sent. Learn this and more during this lecture.
You can attach a file saved locally on your computer to an email message. However, there is a limit to the size an email can be in Outlook on the Web. Depending on the service that hosts your mailbox, the maximum size an Outlook on the Web email message can be is 25MB or 35MB. This includes the email message itself and any attachments. The most common limit is 25MB. Learn this and more during this lecture.
You can add a picture to the body of your email message by clicking the “Insert pictures inline” icon in the formatting icons at the bottom of the body of the email message. A “File Upload” dialog box will open where you can navigate to the folder your picture is saved in. Click the file to display the name of the file in the “File name:” field. You can then click “Open” to add the picture to the body of your email message. The picture will be placed in the location of the cursor. Learn this and more during this lecture.
When you have finished addressing, writing and attaching any files to your email message, you will need to “Send” it to the recipient(s). Learn this and more during this lecture.
Each time you sign in to Outlook on the Web, your most recent emails will be contained in the “Inbox” folder. Outlook on the Web checks for new email messages in real time and is always checking to see if you have new mail. Any new emails will be loaded into the “Inbox” folder or any folder you may have assigned that email to be filed in. Learn this and more during this lecture.
To view/open emails you have received, you can click the “Inbox” folder. Any new emails, and emails that were previously in the Inbox folder, will be displayed in the Inbox pane. Learn this and more during this lecture.
From time to time, you may want to print a hard copy of an email message. To do this, select the message from a folder and then select it in the Inbox pane. When the message is displayed in the Reading pane or a standalone window, you can click the “More” dots to expand the options. Choose “Print” from the list of available options. Learn this and more during this lecture.
When you receive a message with an attachment, from someone else’s local computer, you can download the attachment by clicking the downward facing arrow in the attachment box, at the top of the body of the message. Learn this and more during this lecture.
More often than not, you will need to reply to an email message you receive. You have several options when it comes to replying to messages. The first is “Reply.” Using “Reply” will reply to the original sender of the email message only. When you have the email displayed in the Reading pane, the “Reply” link and dropdown is found at the top of the pane and is labeled with a single, left-facing arrow and the word “Reply.” Learn this and more during this lecture.
There may be times when you need to send an email you received to another party. This is called “Forwarding.” To forward an email you have received, open the email in the Reading pane. Learn this and more during this lecture.
A conversation thread in Outlook on the Web is considered any response to an original email and any further conversation back and forth that stems from that original email. You can remove and “Ignore” future messages that stem from the original email by ignoring the conversation thread. Learn this and more during this lecture.
The “Deleted Items” folder stores all deleted emails for Outlook on the Web. Items that are in this folder have to be either permanently removed or restored to their original locations. To see the items contained in the “Deleted Items” folder, you can click “Deleted Items” in the “Folders” pane of Outlook on the Web to open the folder. Learn this and more during this lecture.
If you have items contained in your “Deleted Items” folder and you want to remove them from the server, you can do so by “emptying” the “Deleted Items” folder. To empty the “Deleted Items” folder, you can right-click the folder and choose the “Empty folder” option from the list displayed. Learn this and more during this lecture.
If you have accidentally deleted an email or a folder, you may be able to recover it. To recover items that are still contained in the “Deleted Items” folder, you can select the “Deleted Items” folder in the Folders pane. Find the item you want to recover and right-click it. From the list of options, hover over “Move” and then select the folder to move the item into. Learn this and more during this lecture.
Outlook on the Web contains some default categories, labeled with the name of a color, that allow you to label your Mail, Calendar and Tasks items. You can manage existing categories and create new categories by right-clicking the item and selecting “Categorize.” Learn this and more during this lecture.
To categorize an item in the Mail, Calendar, or Tasks folders, right-click the item and choose “Categorize” from the list. You can simply choose one of the listed categories to assign the item to that category. The category selected will be visually represented by a small bar the color of the category you selected. Learn this and more during this lecture.
When you open an email to read, it will be automatically marked as “Read” when you change to a new message or select another item, by default. You can adjust the “Mark as read” settings by clicking the Settings icon and choosing “Mail” from the “My app settings” section. Learn this and more during this lecture.
Flagging a mail item will add that item to your task list in the Tasks folder. It will be marked “Flag for follow up.” You can also sort email conversations by “Flagged” items when you are setting the sort order for the Inbox pane. Learn this and more during this lecture.
Outlook on the Web uses a “Junk” folder to process spam and unwanted messages. You will want to mark unwanted emails as Junk to automatically sort them when they come into your Mail App. Learn this and more during this lecture.
New for 2016, you can now “Pin” important messages to the top of the Inbox pane. This will allow you to have quick access to any messages you need to see each time you open Outlook on the Web. Learn this and more during this lecture.
Another new feature in Outlook on the Web is the ability to “Archive” your messages with a single-click, after setting up archiving. This is a handy feature when you want to quickly cleanup your folders. You have two options when archiving messages. Learn this and more during this lecture.
Outlook on the Web gives you several options on how you would like your messages displayed in the Inbox pane. To adjust how messages are displayed, you can click the Settings icon and choose the “Display settings” option. A “Display settings” pane will open with three links along the top under the title. Learn this and more during this lecture.
Inbox rules allow you to control how your incoming emails are handled by Outlook on the Web. An Inbox rule simply states that whenever an item arrives into your mailbox that meets specified criteria, it should then be processed by whatever the rule dictates. You can have multiple rules applied to your Inbox. Learn this and more during this lecture.
While Outlook on the Web has several default Folders, you can make as many new folders as you need to store your email messages. Learn this and more during this lecture.
To move a message from one folder to another, first select the message you want to move. Then you can right-click the message and hover over the “Move” option. You can then choose a folder from the list or select “Move to a different folder…” to open the complete list of your folders. Then click the name of the folder into which you want to move the message. Click “Move” to move the message to the new folder. Learn this and more during this lecture.
The Folders list, displayed on the main page of Outlook on the Web, contains your “favorite” folders. This list is prepopulated with the most commonly used folders “Inbox,” “Clutter,” “Sent Items,” “Deleted Items” and “Drafts.” You can adjust the list to display the folders you use most in your day to day operations. Learn this and more during this lecture.
Outlook on the Web lets you decide what messages are shown in the Inbox pane. You can filter and sort the messages that are displayed in the Inbox pane. Learn this and more during this lecture.
Folder permissions allow you to decide who has access to your folders and what level of access they have. You can set permission levels on every folder in Outlook on the Web. With Outlook on the Web, you can allow other users to have access to your mail folders. Other users will not be able to send emails as you, but they will be able to have access to some or all of your mail folders. Learn this and more during this lecture.
Outlook on the Web makes it easy to search for items. The “Search Mail and People” bar is located above the Folders pane. You can enter a search term into the field and Outlook on the Web will supply search suggestions. If you see what you are searching for in the suggestion list, click the name to search for that item. Learn this and more during this lecture.
Generally, an email signature will have contact information for you or your business. However, your email signature can contain any information you want. An “Email Signature” is created by clicking the Settings icon and clicking “Mail.” Under “Layout” in the list on the left, choose “Email signature.” You can then enter any information you want into the text field. Learn this and more during this lecture.
Automatic replies, formerly the Out of Office Assistant, allow you to setup automatic replies to emails you receive. This is helpful when you go on vacation, are on a business trip or you simply want certain types of messages to receive a specific reply. When you set up automatic replies, each sender will receive one copy of your automatic response. Learn this and more during this lecture.
You will periodically want to change your password to ensure your email account is safe and secure. You should never share your password with anyone. Learn this and more during this lecture.
Outlook on the Web allows you to store up to 50.0 GB of emails and attachments. You can check how much of your allotted usage you are using by clicking the Settings icon in the Nav Bar. You can then click the “Mail” option and choose the “General” section on the “Options” pane that opens. Click “My account” to open the “My account” page. Learn this and more during this lecture.
You can enable Outlook on the Web to be usable when you are not connected to the internet. You will be able to work with your existing emails and create new emails. When you next connect to the internet, the new mails you created will be sent and any new emails that came in will be loaded. Learn this and more during this lecture.
The Calendar App stores all of the information that you would expect to find in a conventional paper-based calendar. The Calendar App allows you to add appointments or meetings and other events to a calendar so you can keep track of them and share them with other people. Learn this and more during this lecture.
When viewing the Calendar, you can easily switch how the view is displayed. You can adjust how the calendar is displayed on the page by clicking one of the links at the top, right side of the page. The links are “Day,” “Work Week,” “Week,” and “Month.” “Day” view is the most useful for seeing the details of the calendar activities for a particular day. It provides a detailed list of appointments and meetings for the selected day. Learn this and more during this lecture.
To keep track of your future responsibilities, you can create an entry into the Calendar App. To quickly create a new item, click the “+ New” icon directly above the main Calendar page. You will set the date and time for the item using this method. Learn this and more during this lecture.
Sometimes you may need to cancel or delete a Calendar item. You have two options when it comes to removing items from the Calendar. Learn this and more during this lecture.
The Calendar App makes it easy to set up recurring calendar events. First, click “+ New” to start a new Calendar item. Then fill out the necessary information and choose an option from the “Repeat” dropdown list. This will allow you to setup recurring Calendar items. Learn this and more during this lecture.
There may be occasions when a hard-copy of your calendar is helpful. To print a calendar, you can click the “Print” icon in the list above the Calendar view. A new pane will appear with the options available to print your calendar. Learn this and more during this lecture.
You can share your calendar with anyone that has a valid email address. To share a calendar you have created, click the “Share” icon at the top of the Calendar view and choose “Calendar.” You can also right-click the Calendar in one of your calendar lists and choose “Share calendar.” Learn this and more during this lecture.
You can setup and use multiple calendars in the Calendar App. This makes it easy to keep track of different jobs, personal and work calendars, or anything you need to keep track of. Learn this and more during this lecture.
If you receive an invitation from someone else to share their calendar, you can add it to your Calendar view. The easiest way to add the calendar is to click the link in the email you received inviting you to share the calendar. Learn this and more during this lecture.
The Scheduling Assistant makes it easy to see if the people you need for a meeting are available for that meeting. The Scheduling Assistant will only show availability for people within your organization or people who have shared a calendar with you. Learn this and more during this lecture.
When you receive an email from someone in your organization requesting a meeting, you can schedule that meeting directly from the email. The Suggested Meetings App runs behind the scenes in Outlook on the Web and scans your incoming emails for possible meetings. This App is turned on by default. Learn this and more during this lecture.
To access the options for the Calendar App, click the Settings icon in the Nav Bar and choose “Calendar.” This will open the “Options” pane with “Calendar” selected. Learn this and more during this lecture.
The “Automatic processing” section lets you control how invitations, notifications and responses are handled in the Calendar App. Learn this and more during this lecture.
Changing your Calendar’s appearance lets you control what is displayed in the Calendar view. To adjust your Calendar’s appearance, click the Settings icon and choose “Calendar appearance.” Alternatively, select “Calendar” from the Settings icon and then select the “Calendar appearance” option. Learn this and more during this lecture.
To be able to utilize Notifications in the Calendar App, you have to allow notifications to be sent to your mobile phone via text messaging. If you wish to use this feature, click the Settings icon and choose “Calendar.” Under “General,” from the list on the left, choose “Text messaging.” You can then click the “Set up messaging” link and choose your country from the dropdown list. Then choose your service provider. Learn this and more during this lecture.
With Outlook on the Web, you can “Publish” your calendar so everyone in your company can see your calendar. You can share your calendar with people outside your organization as well. You share your calendar with people outside your company by sending them a URL link to your calendar. Learn this and more during this lecture.
You can control how your reminders work by changing the reminders settings. First click the Settings icon in the Nav Bar and then click “Calendar.” Under “Calendar,” you can then click “Reminders.” Learn this and more during this lecture.
A meeting, in the Calendar, is simply an appointment that other people are invited to attend. When creating a meeting, you will invite attendees by sending them a meeting request email. Learn this and more during this lecture.
When you’ve been invited to a meeting, you will receive a special email message that contains four links you can use to respond. The links are “Accept,” “Tentative,” “Decline” and “Propose new time.” It will also tell you if there are any scheduling conflicts for the meeting time when compared to your calendar. Learn this and more during this lecture.
When your meeting request has been accepted or declined, you will receive an email message from the invitee. At the top of the message you will see whether they have “accepted” or “declined” the event. Learn this and more during this lecture.
The Calendar App makes it easy to edit and update meetings you have created. In the Calendar view pane, select the meeting you want to edit or update. Left-click the meeting to open a popup box. Click “Edit” to open the event creation pane and make any necessary changes. Learn this and more during this lecture.
There may be times when you need to create recurring meetings. You have many choices when it comes to recurring meetings. The main choices from the dropdown list are “Never,” “Every day,” “Every (item’s day of the week),” “Every workday,” “Day (item’s day of month) of every month,” “Every (number of the item’s day of the week),” “Every (item’s month and date)” and “Other…” Learn this and more during this lecture.
To start creating a new contact from the “People” App, you can click the App Launcher in the Nav Bar. You can then click the People icon to open your contact list. If you pinned the “People” app to the Nav Bar, you can click that icon to launch the app if you prefer. Learn this and more during this lecture.
When you receive an email from someone not yet in your contact list, you can easily add them. With the message displayed in the Reading pane of Outlook on the Web, you can click the email address of the sender to open their “Contact card.” The Contact card is a small detail box that contains their name, email address, etc. Learn this and more during this lecture.
Using a contact list makes it easy to create a list of contacts that will all be emailed simultaneously. This is helpful if you repeatedly send emails to the same group of people. It will save you the time of having to add them individually to each email message you create. Learn this and more during this lecture.
Outlook on the Web will automatically find and “link” similar contact information into a single view within that persons contact card. Learn this and more during this lecture.
You can quickly find a contact from a large contact list or company directory by entering a search term in the “Search People” bar in the People App. When searching in the Mail App, your emails, company directory and contact list will be searched. Searching in the People App will only search in your contacts list and company directory. Learn this and more during this lecture.
With the People App, you can connect to your LinkedIn account to share your contacts and networking connections. Learn this and more during this lecture.
The “Directory” can be thought of as your telephone book for your organization. The Directory stores “All Rooms,” “All Users,” “All Distribution Lists,” “All Contacts,” “All Groups,” an “Offline Global Address List” for your organization and you personally, as well as any “Public Folders” you may have created. Learn this and more during this lecture.
The easiest way to add an existing list of contacts to the People App is to import a contact list in .CSV format. One way to import contacts is to click the “Manage” command above the “Your contacts” list. You can then choose “Import contacts” to view a popup pane. Learn this and more during this lecture.
A “Task” is work that you want to remind yourself to perform. Unlike the Outlook desktop app, you cannot assign tasks to other users within Outlook on the Web. Tasks within Outlook on the Web are only for yourself. Learn this and more during this lecture.
When performing tasks, you may want to update or edit the task when you have made progress on the task, or if some aspect of the task changes. To edit a task, find the task and click it to select it. On the right-side of the screen, the information regarding the task will be visible. You can then click “Edit” to open the task and edit the contents. Learn this and more during this lecture.
Just like an email message, you can attach a file to a task. This is helpful when your task involves documents or any type of file you may need to complete the task. Learn this and more during this lecture.
In the Tasks App is the “My tasks” view pane. This pane contains the two default folders “Flagged items and tasks” and “Tasks.” Much like the “Folder” view in the Mail App, you can add new folders to the “My tasks” pane by right-clicking “My tasks” and choosing “Create new folder.” Enter the title and press the “Enter” key on your keyboard. Learn this and more during this lecture.
You can set how the items in the center viewing pane are sorted by clicking the “All” dropdown at the top of the center viewing pane. Note that “All” is the default selection and the dropdown title will change depending on what option is chosen in the “Filter” section of the dropdown. Sorting items by “Due Date” is the default sort option. Learn this and more during this lecture.
There may be times when you want to see only a specific type of task displayed in the viewing pane. This is called filtering. There are four options for filtering tasks in the viewing pane. Learn this and more during this lecture.
To delete a task contained in the main viewing pane in the center of the screen, you can hover over the item and click the trashcan icon to delete it. Deleting a flagged email will cause a warning box to appear letting you know that the Email will be deleted. You can click “Yes” to delete the Task and the Email. You can click “No” to return to the Task App main page. Learn this and more during this lecture.
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You will listen and watch as our expert instructors walk you through each lesson step-by-step. Our tutorials also feature the same instruction manuals (in PDF) that our classroom students receive - and include practice exercises and keyboard shortcuts. You will see each function performed just as if the instructor were at your computer. After the lesson has finished, you then "toggle" into the application and practice what you've learned - making it the most effective interactive training solution to learn on your own.