Gad Allon is a professor of managerial economics and decision science at the Kellogg School of Management at Northwestern University. He received his PhD in Management Science from Columbia Business School in New York and holds a Bachelor and a Master degree from the Israeli Institute of Technology.
His research interests include operations management in general, and service operations and operations strategy in particular. Recently, Professor Allon has been studying dual sourcing models. He has also been studying models of information sharing among firms and customers both in service and retail settings. Professor Allon won the 2011 “Wickham Skinner Early-Career Research Award” of the Production and Operations Management Society. Professor Allon regularly consults firms both on service strategy and operations strategy.
Professor Allon teaches the core operations management and elective on operations strategy at the Kellogg school of management. Gad also teaches executive courses on the "Science of Lean Six-Sigma Operations", Supply Chain Strategy and Leading Strategic Change. Professor Allon won the 2009 Outstanding Professor of the Year Award at Kellogg, and was recently named among the “World’s Top 40 B-School professors under the age of 40.”
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This course provides a general introduction to operations management. This course aims to (1) familiarize you with the major operational problems and issues that confront managers, and (2) provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations.
This course should be of particular interest to people aspiring a career in designing and managing business processes, either directly (V.P. of Ops, COO) or indirectly (e.g. management consulting). The course should also be of interest to people who manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources. Finally, a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is indispensable for general managers and entrepreneurs.
We will see how different business strategies require different business processes, and vice versa, how different operational capabilities allow and support different strategies to gain competitive advantage. A process view of operations will be used to analyze different key operational dimensions such as capacity management, flow time management, supply chain management, and quality management. We will also discuss developments such as lean operations, just-in-time operations, and time-based competition.
Class is now in session! Enroll now and join in on a discussion with Prof. Allon.
What's a process? What are the advantages of the process view of operations?
Where should you target improvement? What metrics matter? What are the most important metrics we need to measure for almost every process?
Are flow Time, inventory and throughput related?
What are the main drivers of Flow Time? How do you measure Theoretical Flow Time and how do you improve it?
What determines the maximal throughput? How can improve capacity? What's a bottleneck?
Really good overview and introduction to operations management. The information is presented in an easy to follow format, and professor explains it well.
Hope Professor Allon makes more courses, especially on operations management
Great examples and explanations. I used this as a supplement to my MBA coursework and these lectures were much easier to understand than my university. THANKS
As a professor of Economics and having been teaching Global Business Strategy since 2005, I am very little aware of any such presentation on Operations Management. The core of linking operations to strategy and the key emphasis on Improvement has given me the core objective for my future teaching of the GBS and also to improve practically the office process being Programme Coordinator of the Master of Public Administration here. I would welcome a notification and invitation for future offering and I would happily invite my students to learn from this online module. One possible improvement could have been presenting the processes vidoes but not as a necessary addition though. When many students would see the video of processes, they could have clearly seen the context and hence visualized the process and potential define the area of improvement. In general and overall, it is an excellent presentation and I love to recommend it for others.