Operations and Supply Chain Management
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Operations and Supply Chain Management

Master Supply Chain Management in Manufacturing and Service Organizations
4.0 (119 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
1,667 students enrolled
Created by Sorin Dumitrascu
Last updated 9/2017
English
English
Current price: $10 Original price: $175 Discount: 94% off
5 hours left at this price!
30-Day Money-Back Guarantee
Includes:
  • 1.5 hours on-demand video
  • 2 Articles
  • 3 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • sequence the components of the supply chain and identify the key drivers of supply chain management
  • identify the characteristics of supply chain management in service organizations and match supply chain strategies of service organizations with their key characteristics
  • identify criteria for selecting and combining different supply chain strategies and match supply chain areas with key indicators of their performance
View Curriculum
Requirements
  • No special requirements. General knowledge about operations management will help.
Description

The Operations and Supply Chain Management is part of the larger series of short courses on Operations Management. The first one was Product and Service Management, but this is a modular series, so that you can easily learn various aspect of Operations Management.

The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain.

As a part of their overall strategy, organizations also employ many supply chain strategies to survive and compete in a dynamic and competitive marketplace. However, it is also essential from an organization's point of view to use effective performance measures to ensure continuous improvement of the supply chain and also to set directions of its current supply chain strategies.

After completing this course, you will be able to:

  • sequence the components of the supply chain,
  • identify the key drivers of supply chain management,
  • identify the characteristics of supply chain management in service organizations,
  • match supply chain strategies of service organizations with their key characteristics,
  • identify criteria for selecting and combining different supply chain strategies, and
  • match supply chain areas with key indicators of their performance.

You will have not much more than 2 hours of video lessons, written documents, quizzes, examples and exercises, and a small course project.

This course provides a basic understanding of supply chain management in manufacturing and service organizations. Key characteristics of common supply chain strategies and criteria for their selection are also presented. This course also introduces key performance metrics for supply chain management.

Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization will benefit from this course.

You have 30 days money back guarantee! No questions asked. Now, go ahead, and press that "Take the Course" button! Or, take the free preview and decide later!

Who is the target audience?
  • Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization
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Curriculum For This Course
21 Lectures
01:22:22
+
Introduction to Operations and Supply Chain Management
3 Lectures 08:13

The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain.

Preview 02:24

There are several methods to illustrate supply chains that are related to services and products in an organization. These methods differ from organization to organization, as well as between manufacturing and service industries.

Course Overview
02:34

Understand Udemy's functions and options for a better learning experience

Course Guidelines
03:15

Understand course structure, content and guidelines

Introduction to Operations and Supply Management
2 questions
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Understanding the Supply Chain
3 Lectures 17:17

These supply chain components are representative of the most common factors involved in supply chain management. However, supply chains can differ from company to company depending on a variety of factors.

5 Key Components of the Supply Chain
06:07

Effective supply chain management can have a positive ripple effect through all areas of business, from procurement of raw material to delivery of products and services to customers. It also enables companies to meet customers' individual needs efficiently and effectively.

Advantages of Supply Chain Management
02:54

Effective supply chain management is the result of a combination of choices involving a number of underlying variables or drivers. Decisions affecting any of these drivers have an impact on the supply chain, its effectiveness, and its alignment with the company's overall goals.

Drivers of Supply Chain Management
08:16

Sequence the components of the supply chain and identify the key drivers of supply chain management

Understand the Supply Chain
2 questions
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Supply Chain Management in Service Organizations
3 Lectures 13:27

The effectiveness of your production and delivery processes depends on the efficiency, quality, and structure of your supply chain. An effective supply chain can reduce your costs and help you streamline your business processes.

Supply Chain Characteristics I
04:44

A business's reliance on people plays a key role in the effectiveness of the value delivery process for services. The delivery of a company's services greatly depends on people and their ability to produce quality work for their customers on time.

Supply Chain Characteristics II
08:43

Review the four characteristics of supply chain management in service organizations. Supply chains in service organizations have four main characteristics.

Supply Chain Management in Service Organizations
1 page

Identify the characteristics of supply chain management in service organizations

Supply Chain Management in Service Organizations
1 question
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Supply Chain Strategies
6 Lectures 22:31

A supply chain strategy provides the plan for an organization's supply chain. While business strategies provide direction and guidelines for company processes, a supply chain strategy implements these guidelines by integrating business plans and extending them throughout all aspects of the company.

Supply Chain Organizational Strategies
05:35

Lean production is a value-added methodology that aims to eliminate waste and bottlenecks in a process to improve process flow and reduce cost.

Lean Methodology
04:18

Agile is based on the principles of postponement and mass customization. These principles allow for flexibility in the supply chain process, which enables companies to cope with the number of variables that could negatively impact standardized methods. These variables could otherwise cost companies time and money.

Agile and Mass Customization
03:48

Implementing a rigid system to handle fluctuating demand will do more harm than good to a company. Companies must be able to re-evaluate their strategies in response to changing market demand.

Logistics Strategies
03:12

The Lean continuous replenishment approach is relevant in situations where replenishment lead times are brief and demand is predictable. Good communication with suppliers helps companies to replenish their stock quickly.

By allowing suppliers to have a clear view of their supply chains, companies can create more certainty over their processes. Taking a Lean approach to supply chains helps eliminate unwanted supplies.

Criteria for Supply Chain Strategies
05:38

Evaluating the time constraints and the needs of the market will help companies to identify problems in their supply chain management system.

Determine Logistics Strategies
1 page

Match supply chain strategies of service organizations with their key characteristics and identify criteria for selecting and combining different supply chain strategies

Supply Chain Strategies
3 questions
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Measuring Supply Chain Performance
3 Lectures 13:35

If you want the operation of your supply chain to be successful, it's not enough to simply select the correct strategy. Analysis of your supply chain's functions is essential to current and future success.

Understanding Performance Measurement
03:47

Companies can choose from many measurement methods. And, as a company's needs change, it may need to consider using different performance measurement methods.

Supply chain performance measurement is based on four significant areas: planning, operations, delivery, and post-delivery.

Preview 09:48

Think about your company's current supply chain performance. What areas can be improved upon, and how can they be improved to achieve better results in the future?

Performance Management
1 page

Match supply chain areas with key indicators of their performance

Measuring Supply Chain Performance
1 question
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Operations and Supply Chain Management
3 Lectures 04:49

Optional course project.

Course Project (optional)
00:29


Course wrap-up

Operations and Supply Chain Management
1 question

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Preview 02:41
About the Instructor
Sorin Dumitrascu
4.3 Average rating
2,146 Reviews
25,019 Students
40 Courses
Management trainer

Before Udemy, Sorin developed and delivered on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management.

Currently working as a prison service consultant, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration.

Sorin coordinated during the last 10 years projects in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development).

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree).