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We're going to show you how to get from a "NO" to a "YES".
With this programme we're going to give you a simple process to follow to handle any objection. This will improve your conversion rate and allow you to close the deals you're not winning. The 6 steps come from the award-winning sales programme, The Single Sales Principle. Having delivered to thousands of students across the world, we have the experience and ability to get you to where you want to be, which is WINNING!
Ever played objection table tennis with a customer? Of course you have. This is where, no matter how well you answer their objection, they come back with another, and another! And even when you’ve overcome all of these, they still say ‘no’. We know this because the delegates who have attended our workshops all shared the same experiences. You have good answers to counter any objection, but this simply isn’t enough. We're going to change that.
It doesn't just stop when the course is over... You will have a free copy of the award winning Single Sales Principle book. This will be downloadable after your last lecture. We will also be creating more and more courses over the next few months and as our student, you will get receive the first opportunities for discounts.
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|Section 1: Start Here|
In this introduction we look at the course overall.
In this lecture we look into the idea that not all objections are buying signals. In fact we consider it a sales myth.
Are objections even real? In this lecture we look at this in more detail and discuss customers actually saying thigs they don't mean.
In this lecture we are taking the 1st step of the 6 step Objection Handling process.
Are you answering the right objection? In this lecture we look at the way you answer an objection. Its important not to get frustrated and ensure your customer doesn't become frustrated also
In this lecture we look at the language of the objection itself. Is the language positive or negative?
In this lecture we look at step 4 and 5 of the process.
In this lecture we look at the Answer part of the process. Lets look at the answers you give to objections.
In this lecture we will put the process into action for you and handle some objections.
Who Are We?
Lammore Consulting are an award-winning training company. With offices in London, Harrogate and New York, we train across the UK, Europe, the USA, Middle East, Far East and Australasia.
Our Mission is to: Inspire, Entertain, Make a difference
Our Course Instructors
Leading Sales and Management Training Coach Mark is an experienced consultant and passionate sales and management educator. Mark has worked with and trained in a wide variety of sectors and his clients include both blue chip and household names (for example Barratt Homes, Autotrader, Mamas & Papas, Google, Nokia, G4S, Black & Decker and Hellmann Worldwide Logistics). As well as an avid presenter, motivator and conference speaker, Mark is also the author of the book “The Single Sales Principle and the 8 Myths of Selling”.
Simon has a successful big business career behind him in investment banking, consultancy, sales, finance and manufacturing; so he appreciates first hand the need for real results from any training investment. He is a training polymath, qualified in the firm foundations like NLP and Myers Briggs, while able to bring training innovations using concepts like Game Theory and Behavioural Economics.