New Manager: The Basics and More of Being a Great Leader

Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
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Instructed by Markus Amanto Business / Management
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  • Lectures 71
  • Length 4.5 hours
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 4/2015 English

Course Description

Learn the basic concepts, tools and skills that you will need to become successful as a manager. Learn how to build and lead effective teams through both the easy and the hard times.

Build a strong foundation for your successful leadership with this comprehensive course

  • Learn to communicate clearly and how to work with constructive feedback.
  • Recognize and use group dynamics for better results.
  • Manage conflicts and relationships in a productive, energy efficient way.
  • Build motivated and self-learning teams with a high level of trust.
  • Learn how to best manage the demands and expectations of the management role.

Time and Energy Saving Knowledge and Skills at Your Disposal

This course is built on more than 20 years experience with training new and experienced managers from all corners of the world.

Successful managers have all invested in their leadership skills. These skills are often what makes or breaks a new manager.

Content and Overview

I designed this course to be easily understood and applied by absolute beginners. Each section contains a separate "Get Started Today" lecture to get you up to speed right away.

Complete with easy-to-digest theories, models and practical examples. A total of 10 sections with over 60 lectures filled with proven tips and tricks, with quizzes at the end of each section to help you grasp the key concepts.

You will walk away from this course with a solid toolbox of skills and knowledge that you can use to succeed in your new management role.

You will be able to communicate more clearly, give and receive constructive feedback and manage conflicts. You will understand group dynamics and be able to adjust your leadership to the development stage of your team.

You will avoid energy drains by clarifying expectations, guidelines for behavior and working with values. You will be able to motivate yourself and others, build trusting and effective relationships while managing the challenges related to the management role.

What are the requirements?

  • To get the greatest benefit from the course make sure you have notebook or personal journal to accompany you during the course. This is completely optional, but highly recommended.
  • It can be in a digital format or on good old paper.
  • This will allow you to make notes of your lessons learned and experiences you have with applying the course in your everyday work, making sure you get the greatest possible benefit from the course.

What am I going to get from this course?

  • Distinguish between management and leadership
  • Communicate directly and clearly
  • Give and receive constructive feedback
  • Recognize different stages in a group's development
  • Adjust own behavior related to the development stage of the group
  • Understand the need for and use of different leadership styles
  • Set clear and effective guidelines for team behavior
  • Understand and manage conflicts
  • Clarify expectations and focus efforts of the team
  • Acknowledge colleagues in a way that supports healthy work relationships
  • Understand how values influence relationships and leadership
  • Work with reflection and learning individually and in a team
  • Motivate individuals and teams in a productive way
  • Build trust and successful work relationships
  • Excel in the management role with its unique demands and expectations

Who is the target audience?

  • If you will be promoted to manager in the near future, just got promoted to your first management position or have been a manager for say 1-2 years, then this course is intended for you.
  • This is a new manager training for developers, designers and others. It is not limited to a certain industry or occupation.
  • No prior management or leadership knowledge is required.
  • If you have been a manager for more than 2 years and have attended several other courses on management and leadership then this course is probably not for you. Or if you are looking for a course on how to create an engaging slideshow presentation or how to plan the budget of a project, then it is not for you either.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction to the Course

This lecture covers who this course is for and that its content is based on extensive interaction with managers and leaders around the world for over 20 years, in selecting the most important skills to master as a new manager. Skills such as communication, conflict management, reflection, motivation, building trust and more.

You will also get to know the instructor for this course, Markus Amanto, better and why he is passionate about training managers and leaders to be and do the best they can.


So you can get started learning right away you get three useful tips including the importance of keeping a journal handy and using small talk to improve the working climate and team spirit.

You will also learn how to make sure you make time for the all important skill of reflection which is a trademark of successful leaders. The lecture also has three downloadable files to support your reflection.

Section 2: The Difference Between Management and Leadership

When a team receives a task it will perform some kind of work to achieve a result. This work can be divided in two dimensions or parts, Things and Experiences. In this lecture you will get examples of what is included in each dimension and learn the how important it is to focus on both dimensions for a long term quality result.


This lecture includes examples of how the two dimensions can play out in a team or an organisation. It also gives you practical pointers about how you can work with the two dimensions in your team to be the most effective.


You will learn the key distinctions between management and leadership, which will help you see how you can cover both these aspects to become truly successful as a manager.

Management and Leadership Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know.

This exercise has three parts and helps you get started with applying the concepts of Management and Leadership, Things and Experiences, right away.

Section 3: Giving and Receiving Feedback

You will learn some basic concepts and tips about giving feedback. This lecture will also differentiate between the art and the science of feedback, and lay out what you will learn in the following videos.


Sometimes our feedback does not come across as intended and might cause problems in the relationship to the other person. The three questions you will learn in this lecture will help you greatly increase your rate of success with giving feedback to other people.


This lecture gives you seven helpful tips for giving feedback so you will be able to deliver your feedback to others more effectively while minimizing the risk for misunderstandings or unnecessary conflict.


This lecture attempts to answer a very common question among new managers; how much so called "positive" and "negative" feedback should I give my coworkers.


Understanding, and using, the fact that every relationship with your colleagues has a relationship account is critical to your success. In this lecture you will learn about how the account works and how you can make it work for you.


I-statements provide an effective format for giving feedback, both so called "positive" and "negative" feedback. Watch the video first and then use the attached worksheet to practice your communication skills.


Giving feedback is only half of successfully working with feedback. Here you will learn how you can receive feedback in a way that increases the likelihood that others will give you feedback and that they will take the time and effort to do it well.

Feedback Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with using effective feedback right away.

Section 4: Communication

You will learn to understand the four levels that are key to successful communication and when to use which one so you can be the most effective in your communication.


You will learn one of the secrets of successful communicators - starting with the end in mind. Prepare yourself by clarifying this before each interaction and watch your communication skills increase.


Being perceived as credible is essential to your success as a leader. The Arrow of Credibility teaches you five steps to take to come across with more credibility and be able to create more confidence and trust in others.


You will learn examples of non-responsible and responsible language and the effect in can have on your clarity and ability to build confidence. After watching the lecture, use the attached worksheet to practice your communication skills.


One thing people really appreciate about a good leader is that they are good listener. After watching this lecture you will understand the basics of active listening and you will know the three questions to ask yourself to check that you are truly ready to listen to somebody else.

Communication Quiz
5 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has six parts and helps you get started with improving your communication right away.

Section 5: Group Dynamics

It sounds like such a simple fact that a group is made up of relationships. But you would be surprised how many mangers miss out on what this truly means and how they can use this fact to become better leaders. Which is exactly what you will learn in this lecture.


Learn about the three preferences that late American psychologist Will Schutz found that we have when we come together in groups. You will how to use this knowledge to improve your leadership, both of yourself and of others.


Understanding the different development stages of a group is essential to your success as a leader. In this lesson you will learn about the first stage and the specific behaviors, opportunities and challenges this provides.


When the group matures it enters another stage where your skills as a leader will be seriously tested. In the lesson you will learn what behaviors and challenges to watch out for as well as their underlying drivers. It will also reveal three different paths you can take to make the transition through this stage.


The third stage of group development is where the group is the most effective at working and performing tasks. You will learn the common behaviors and characteristics of this stage and the opportunities they present.

Real Life Examples of Group Development Stages
How to Adjust Your Leadership to the Group's Maturity
Group Development Quiz
3 questions

What limits us is most of the time not that we don’t know enough but that we don’t use what we know. 

This exercise has three parts and helps you started straight away with using what you have learned about group dynamics.

Ground Rules for Behavior in Groups
Ground Rules Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with using the concept of rules of the game right away.

Differences and Similarities and the Effect on the Group
3 questions

How muchHow much do you know about differences and similarities? How much do you know about differences and similarities?do you know about differences and similarities?


What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with using differences and similarities more effectively right away.

Section 6: Conflict Management
The Definition of Conflict
The Five Conflict Styles
Real Life Examples of the Five Conflict Styles
Two Attitudes: Harmony View and Conflict View
Conflict Management Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you to right away apply the concepts of conflict management that you have learned in the previous lectures.

Why Expectations Matter
How You Can Manage Expectations Effectively
Expectations Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with clarifying expectations right away.

The Vital Importance of Acknowledgement
The Acknowledgement Scale
Acknowledgement Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise comes with three different parts, three different perspectives, to help you change how you work with acknowledgement right away.

Section 7: Values and Ethics
What Are Values and Why Should You Care?

Learn about personal values, what are they and how can it be of use to you to become more clear on your value, making sure your values are active and supportive of you, rather than passive and hindering. This lecture also contains a downloadable worksheet that you can use after watching the video to discover and become more clear on your own values.

Organizational Values and How to Use Them
Values Quiz
3 questions

Ethics is a big, and important, topic that there is a large amount of books about. Here are five questions to ask yourself when faced with a tough decision that will help you get a quick grasp on if the option you are leaning towards is OK ethically or not. Use the attached checklist to remind yourself of the questions.


What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts that help you to get started with the concept of values right away.

Section 8: Reflection
How to Use Reflection for Growth
The Well of Reflection: Getting to the Core of Learning
The Reflection Spiral: A Four Step Process
Reflection Quiz
4 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts that help you look at reflection in your organisation and to get started with reaping the benefits of active reflection right away.

Section 9: Motivation
Communicating the Big Picture
Clarify What is Lacking to Help Others Improve
Use the Dynamics of Pain and Pleasure
Make Your Colleagues Feel Seen

After watching this lecture you will be able to set goals that are stimulating, avoiding goals that create unnecessary stress or boredom. Use the attached checklist to remind yourself of the key concepts.

Motivation Quiz
4 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise in three parts helps you improve how you motivate yourself and your colleagues.

Section 10: Trust and Openness
What is Trust?
The Trust and Openness Spiral

According to Wikipedia small talk is an informal type of discourse that does not cover any functional topics of conversation or any transactions that need to be addressed. It is also a very powerful relationship building tool for leaders and here you will learn how to use it to build trust and become part of the whole decision making process.

The Border Between What is Personal and What is Private
Trust and Openness Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts that help you apply the concept of trust and openness right away.

Section 11: The Manager Role
The Definition of a Specialist and of a Manager

Learn about the Top 3 psychological obstacles when it comes to shifting from a specialist into a great manager and how to manage those obstacles effectively. 

How You Use Your Precious Time Effectively
Responsibilities and Authorities: Getting Clear and Staying Healthy
Avoiding the Short Circuit Which Destroys Confidence and Respect
The Double Representative
A New Skill Set and A New Focus to Succeed
The Manager Role Quiz
4 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise comes with three parts that help you get started with functioning more effectively in your new role as a manager.

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Instructor Biography

Markus Amanto, Author. Speaker. Trainer.

Markus Amanto is a well renowned author, speaker and trainer from Sweden. He has worked with improving leaders, teams and organizations in Asia, Europe and North America for over 20 years.

His books include "The Leadership School - Who's Really in the Driver's Seat" and "The Basics of Group Dynamics" (currently available in Swedish only).

He has held multiple positions as a manager. When he worked as a sales representative he built a sales team of over 400 people spanning the Nordic countries.

He started his own consulting business in 1998 and has worked as a certified trainer for UGL-trainings for several years. He is also a certified user of SDI® (Strength Deployment Inventory) Standard and Premier Edition. He is also trained in emotional debriefing, psychosynthesis and has also participated in Anthony Robbins Mastery University.

Clients have included The University of Stockholm, Kongsberg Automotive, Pitney Bowes, Tetra Pak, AstraZeneca, KPMG, ALMI and International Council of Swedish Industry (NIR).

Markus is fluent in Swedish, English, Finnish and Spanish. He is also able to communicate well in Danish and Norwegian.

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