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New Manager: The Basics and More of Being a Great Leader

Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
4.5 (105 ratings)
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992 students enrolled
Created by Markus Amanto
Last updated 1/2017
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  • 4.5 hours on-demand video
  • 14 Articles
  • 11 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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Learn the basic concepts, tools and skills that you will need to become successful as a manager. Learn how to build and lead effective teams through both the easy and the hard times.

Build a strong foundation for your successful leadership with this comprehensive course

  • Learn to communicate clearly and how to work with constructive feedback.
  • Recognize and use group dynamics for better results.
  • Manage conflicts and relationships in a productive, energy efficient way.
  • Build motivated and self-learning teams with a high level of trust.
  • Learn how to best manage the demands and expectations of the management role.

Time and Energy Saving Knowledge and Skills at Your Disposal

This course is built on more than 20 years experience with training new and experienced managers from all corners of the world.

Successful managers have all invested in their leadership skills. These skills are often what makes or breaks a new manager.

Content and Overview

I designed this course to be easily understood and applied by absolute beginners. Each section contains a separate "Get Started Today" lecture to get you up to speed right away.

Complete with easy-to-digest theories, models and practical examples. A total of 10 sections with over 60 lectures filled with proven tips and tricks, with quizzes at the end of each section to help you grasp the key concepts.

You will walk away from this course with a solid toolbox of skills and knowledge that you can use to succeed in your new management role.

You will be able to communicate more clearly, give and receive constructive feedback and manage conflicts. You will understand group dynamics and be able to adjust your leadership to the development stage of your team.

You will avoid energy drains by clarifying expectations, guidelines for behavior and working with values. You will be able to motivate yourself and others, build trusting and effective relationships while managing the challenges related to the management role.

Who is the target audience?
  • If you will be promoted to manager in the near future, just got promoted to your first management position or have been a manager for say 1-2 years, then this course is intended for you.
  • This is a new manager training for developers, designers and others. It is not limited to a certain industry or occupation.
  • No prior management or leadership knowledge is required.
  • If you have been a manager for more than 2 years and have attended several other courses on management and leadership then this course is probably not for you. Or if you are looking for a course on how to create an engaging slideshow presentation or how to plan the budget of a project, then it is not for you either.
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What Will I Learn?
Distinguish between management and leadership
Communicate directly and clearly
Give and receive constructive feedback
Recognize different stages in a group's development
Adjust own behavior related to the development stage of the group
Understand the need for and use of different leadership styles
Set clear and effective guidelines for team behavior
Understand and manage conflicts
Clarify expectations and focus efforts of the team
Acknowledge colleagues in a way that supports healthy work relationships
Understand how values influence relationships and leadership
Work with reflection and learning individually and in a team
Motivate individuals and teams in a productive way
Build trust and successful work relationships
Excel in the management role with its unique demands and expectations
View Curriculum
  • To get the greatest benefit from the course make sure you have notebook or personal journal to accompany you during the course. This is completely optional, but highly recommended.
  • It can be in a digital format or on good old paper.
  • This will allow you to make notes of your lessons learned and experiences you have with applying the course in your everyday work, making sure you get the greatest possible benefit from the course.
Curriculum For This Course
Expand All 72 Lectures Collapse All 72 Lectures 04:43:05
Introduction to the Course
2 Lectures 07:46

This lecture covers who this course is for and that its content is based on extensive interaction with managers and leaders around the world for over 20 years, in selecting the most important skills to master as a new manager. Skills such as communication, conflict management, reflection, motivation, building trust and more.

You will also get to know the instructor for this course, Markus Amanto, better and why he is passionate about training managers and leaders to be and do the best they can.

Preview 03:16

So you can get started learning right away you get three useful tips including the importance of keeping a journal handy and using small talk to improve the working climate and team spirit.

You will also learn how to make sure you make time for the all important skill of reflection which is a trademark of successful leaders. The lecture also has three downloadable files to support your reflection.

Three Quick Tips to Get You Started
The Difference Between Management and Leadership
4 Lectures 10:03

When a team receives a task it will perform some kind of work to achieve a result. This work can be divided in two dimensions or parts, Things and Experiences. In this lecture you will get examples of what is included in each dimension and learn the how important it is to focus on both dimensions for a long term quality result.

The Two Dimensions of Teamwork

This lecture includes examples of how the two dimensions can play out in a team or an organisation. It also gives you practical pointers about how you can work with the two dimensions in your team to be the most effective.

Using the Two Dimensions

You will learn the key distinctions between management and leadership, which will help you see how you can cover both these aspects to become truly successful as a manager.

Definition of Management and Leadership

Management and Leadership Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know.

This exercise has three parts and helps you get started with applying the concepts of Management and Leadership, Things and Experiences, right away.

Giving and Receiving Feedback
8 Lectures 29:24

You will learn some basic concepts and tips about giving feedback. This lecture will also differentiate between the art and the science of feedback, and lay out what you will learn in the following videos.

Preview 02:58

Sometimes our feedback does not come across as intended and might cause problems in the relationship to the other person. The three questions you will learn in this lecture will help you greatly increase your rate of success with giving feedback to other people.

Three Questions to Ask Yourself Before Giving Feedback

This lecture gives you seven helpful tips for giving feedback so you will be able to deliver your feedback to others more effectively while minimizing the risk for misunderstandings or unnecessary conflict.

Seven Tips for Giving Feedback

This lecture attempts to answer a very common question among new managers; how much so called "positive" and "negative" feedback should I give my coworkers.

How Much "Positive" and "Negative" Feedback to Give

Understanding, and using, the fact that every relationship with your colleagues has a relationship account is critical to your success. In this lecture you will learn about how the account works and how you can make it work for you.

Understand the All Important Relationship Account

I-statements provide an effective format for giving feedback, both so called "positive" and "negative" feedback. Watch the video first and then use the attached worksheet to practice your communication skills.

I-Statements for Effective Feedback

Giving feedback is only half of successfully working with feedback. Here you will learn how you can receive feedback in a way that increases the likelihood that others will give you feedback and that they will take the time and effort to do it well.

Receiving Feedback

Feedback Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with using effective feedback right away.

6 Lectures 20:04

You will learn to understand the four levels that are key to successful communication and when to use which one so you can be the most effective in your communication.

The Four Levels of Communication

You will learn one of the secrets of successful communicators - starting with the end in mind. Prepare yourself by clarifying this before each interaction and watch your communication skills increase.

Having a Clear Outcome

Being perceived as credible is essential to your success as a leader. The Arrow of Credibility teaches you five steps to take to come across with more credibility and be able to create more confidence and trust in others.

The Arrow of Credibility

You will learn examples of non-responsible and responsible language and the effect in can have on your clarity and ability to build confidence. After watching the lecture, use the attached worksheet to practice your communication skills.

Using Responsible Language

One thing people really appreciate about a good leader is that they are good listener. After watching this lecture you will understand the basics of active listening and you will know the three questions to ask yourself to check that you are truly ready to listen to somebody else.

Active Listening

Communication Quiz
5 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has six parts and helps you get started with improving your communication right away.

Group Dynamics
13 Lectures 01:06:11

It sounds like such a simple fact that a group is made up of relationships. But you would be surprised how many mangers miss out on what this truly means and how they can use this fact to become better leaders. Which is exactly what you will learn in this lecture.

Preview 04:43

Learn about the three preferences that late American psychologist Will Schutz found that we have when we come together in groups. You will how to use this knowledge to improve your leadership, both of yourself and of others.

Three Preferences in Groups

Understanding the different development stages of a group is essential to your success as a leader. In this lesson you will learn about the first stage and the specific behaviors, opportunities and challenges this provides.

Group Development - Stage 1: Inclusion

When the group matures it enters another stage where your skills as a leader will be seriously tested. In the lesson you will learn what behaviors and challenges to watch out for as well as their underlying drivers. It will also reveal three different paths you can take to make the transition through this stage.

Group Development - Stage 2: Control

The third stage of group development is where the group is the most effective at working and performing tasks. You will learn the common behaviors and characteristics of this stage and the opportunities they present.

Group Development - Stage 3: Openness

Learn how the different stages can play out at work. How some organisations with good intentions actually hinder the development of a team and how others use it to their advantage. You will learn to recognize these dynamics in your team.

Real Life Example: Group Development Stages at Work

In this real example Markus uses a romantic relationship to exemplify the different stages. You will learn how to build effective, lasting relationships and how different parts of your group can have different needs.

Real Life Example 2: A Romantic Relationship

How to Adjust Your Leadership to the Group's Maturity

Group Development Quiz
3 questions

What limits us is most of the time not that we don’t know enough but that we don’t use what we know. 

This exercise has three parts and helps you started straight away with using what you have learned about group dynamics.


Ground Rules for Behavior in Groups

Ground Rules Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with using the concept of rules of the game right away.


Differences and Similarities and the Effect on the Group

How muchHow much do you know about differences and similarities? How much do you know about differences and similarities?do you know about differences and similarities?

Differences and Similarities Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with using differences and similarities more effectively right away.

Conflict Management
11 Lectures 37:37

The Five Conflict Styles

Real Life Examples of the Five Conflict Styles

Two Attitudes: Harmony View and Conflict View

Conflict Management Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you to right away apply the concepts of conflict management that you have learned in the previous lectures.


Why Expectations Matter

How You Can Manage Expectations Effectively

Expectations Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts and helps you get started with clarifying expectations right away.


The Vital Importance of Acknowledgement

The Acknowledgement Scale

Acknowledgement Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise comes with three different parts, three different perspectives, to help you change how you work with acknowledgement right away.

Values and Ethics
5 Lectures 24:29
What Are Values and Why Should You Care?

Learn about personal values, what are they and how can it be of use to you to become more clear on your value, making sure your values are active and supportive of you, rather than passive and hindering. This lecture also contains a downloadable worksheet that you can use after watching the video to discover and become more clear on your own values.

Personal Values and How They Influence Your Life

Organizational Values and How to Use Them

Values Quiz
3 questions

Ethics is a big, and important, topic that there is a large amount of books about. Here are five questions to ask yourself when faced with a tough decision that will help you get a quick grasp on if the option you are leaning towards is OK ethically or not. Use the attached checklist to remind yourself of the questions.

Ethical Decision Making

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts that help you to get started with the concept of values right away.

4 Lectures 10:48
How to Use Reflection for Growth

The Well of Reflection: Getting to the Core of Learning

The Reflection Spiral: A Four Step Process

Reflection Quiz
4 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts that help you look at reflection in your organisation and to get started with reaping the benefits of active reflection right away.

6 Lectures 32:51
Communicating the Big Picture

Clarify What is Lacking to Help Others Improve

Use the Dynamics of Pain and Pleasure

Make Your Colleagues Feel Seen

After watching this lecture you will be able to set goals that are stimulating, avoiding goals that create unnecessary stress or boredom. Use the attached checklist to remind yourself of the key concepts.

Set Stimulating and Inspiring Goals

Motivation Quiz
4 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise in three parts helps you improve how you motivate yourself and your colleagues.

Trust and Openness
5 Lectures 14:28
What is Trust?

The Trust and Openness Spiral

According to Wikipedia small talk is an informal type of discourse that does not cover any functional topics of conversation or any transactions that need to be addressed. It is also a very powerful relationship building tool for leaders and here you will learn how to use it to build trust and become part of the whole decision making process.

The Magic of Small Talk

The Border Between What is Personal and What is Private

Trust and Openness Quiz
3 questions

What limits us is usually not that we do not know enough, but that we are not using what we know. 

This exercise has three parts that help you apply the concept of trust and openness right away.

1 More Section
About the Instructor
4.3 Average rating
158 Reviews
1,308 Students
3 Courses
Author. Speaker. Trainer.

Markus Amanto is a well renowned author, speaker and trainer from Sweden. He has worked with improving leaders, teams and organizations in Asia, Europe and North America for over 20 years.

His books include "The Leadership School - Who's Really in the Driver's Seat" and "The Basics of Group Dynamics" (currently available in Swedish only).

He has held multiple positions as a manager. When he worked as a sales representative he built a sales team of over 400 people spanning the Nordic countries.

He started his own consulting business in 1998 and has worked as a certified trainer for UGL-trainings for several years. He is also a certified user of SDI® (Strength Deployment Inventory) Standard and Premier Edition. He is also trained in emotional debriefing, psychosynthesis and has also participated in Anthony Robbins Mastery University.

Clients have included The University of Stockholm, Kongsberg Automotive, Pitney Bowes, Tetra Pak, AstraZeneca, KPMG, ALMI and International Council of Swedish Industry (NIR).

Markus is fluent in Swedish, English, Finnish and Spanish. He is also able to communicate well in Danish and Norwegian.

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