New Leader Crash Course Part 3
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New Leader Crash Course Part 3

Gain the tools you need to hire the right people, be approachable & encourage positive interactions.
4.3 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
28 students enrolled
Created by Eleventure Team
Last updated 8/2016
English
Price: $50
30-Day Money-Back Guarantee
Includes:
  • 1.5 hours on-demand video
  • 13 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Understand the behavioral interview process and utilize it
  • Increase your “approachability” quotient
  • Learn the coaching skills needed to develop your team
  • Learn from diversity
  • Stand up for yourself & others
View Curriculum
Requirements
  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons
Description

Once you’ve hired the best talent, you want to retain your team of stars. Have you considered your "approachability" quotient? Do you know how to make your workplace a safe & respectful space? Actions at work count just as much as the work you do. Here you’ll consider how you can grow as a leader and create a positive experience for your team.

Course 1: Conduct Behavioral Interviews
Learn how to conduct a behavioral interview to find the right people for your team.

• Clarify the job offer
• Ask better questions

Course 2: Be Approachable
Identify your own non-verbal habits & learn the skills to take your approachability to the next level. 

• Assess your own approachability
• Be more interactive with better listening & understanding

Course 3: Coach as a Manager
Win with these coaching skills to take you team to the next level & unlock hidden potential. 

• Set expectations to assess performance
• Give your team meaningful feedback 

Course 4: Navigate the 4 Generational Workplace
Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

• Focus on people
• Learn from one another

Course 5: Respect Ethnic & Racial Differences
Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

• Say the right thing
• Show respect for all

Course 6: Respect Gender & Sexual Differences
Foster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.

• Make it right
• Be the change

Course 7: Assert Yourself
Communicate assertively & effectively to address your needs while considering the needs of others to work efficiently & achieve your goals.

• Deal with difficulties
• Identify your conflict management style

Now with enhanced mobile access, this seven course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1.5 hours to complete all courses.

Who is the target audience?
  • Human Resources managers
  • Managers who are involved in the hiring process
  • Team members interested in taking on leadership roles
Compare to Other Leadership Courses
Curriculum For This Course
44 Lectures
01:30:24
+
Course 1 - Conduct Behavioral Interviews
8 Lectures 13:25

Selecting the best person for the job in little less than an hour is a tall task. Give your interviewing process the best chance at success by conducting behavioral interviews.

Preview 01:23

Before you can measure how successful someone will be on the job, you have to have a clear sense of what the job is. Learn how to update the job description to get the most out of your interviews.

Preview 01:17

Get your candidates to volunteer more information by using open-ended questions. Learn how to phrase open-ended questions to allow for deeper probing questions & better discussions in your interviews.

Use Open-Ended Questions
02:02

Your interviews must adhere to federal & state law. Find out more about protected classes & legal requirements in order to keep your interviews safe & legal.

Protect Yourself & Others
02:14

When candidates are comfortable, they're much more likely to open up & give you a clearer picture of their abilities. Discover how to put candidates at ease & build rapport to make the interview process go smoother.

Build Rapport
01:00

Each work experience is like a case study to understand how candidates perform on the job. Learn how to get the STAR information about these experiences & better inform your hiring decision.

Get STAR Information
01:10

It's a challenge to balance listening to the candidate with note taking, but both are important to make the correct hiring decision. Discover the importance of active listening & taking factual notes to keep your interviews smart & safe.

Take Factual Notes
03:05

Consider this final piece of advice on keeping your interviews legally safe as you conduct behavioral interviews.

1 More Thing about Behavioral Interviews
01:14

Conduct Behavioral Interviews
5 questions
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Course 2 - Be Approachable
6 Lectures 09:36

When you're personable & approachable people will be more comfortable sharing information & feedback that will help you become a better leader. The good news is that you can learn to be more approachable.

Preview 01:32

Studies show that non-verbal communication accounts for most of the information that we convey. Use these simple steps to show people you welcome their input.

Preview 02:29

Communication is a two-way street. Try these techniques to share what you know & increase opportunities for dialogue.

Share What You Know
01:45

You want to be a better listener & that may mean you need to adapt your communication style to different situations. These strategies will help.

Adapt to Situations
01:46

You'll build relationships & strengthen workplace dynamics when you ask for input. Try out these strategies to leverage the brainpower & experience of others.

Ask for Input
00:54

Think about this final piece of advice to help you improve & be more approachable in your workplace.

1 More Thing about How You Can Improve & Be Approachable
01:10

Be Approachable
5 questions
+
Course 3 - Coach as a Manager
6 Lectures 12:27

Why should you coach? Coaching focuses action on performance improvement & sets you up to achieve your team's goals.

Preview 01:01

Being a successful coach means having a solid coaching relationship. Find out what you can do to establish credibility & trust in your relationship.

Preview 04:05

Achieving goals starts when you have a joint understanding of what needs to be done. Learn what you can do as a coach to set expectations.

Agree on Expectations
01:44

Analyzing on the job performance is crucial to successful coaching. Discover how you can observe on the job performance & identify where performance can improve.

Analyze Gaps
01:39

Delivering feedback can be challenging, but it doesn't have to be. Find out what you can do to make feedback from an assessment meaningful & useful.

Deliver Meaningful Feedback
03:19

Think about this final piece of advice as you start to coach as a manager.

1 More Thing about Coaching
00:39

Coach as a Manager
5 questions
+
Course 4 - Navigate the 4 Generational Workplace
6 Lectures 09:03

Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.

Preview 01:05

The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.

Preview 01:11

Which generation are you a part of? Discover the broad differences between the generations & see where you fall. 

Align History & Generations
02:47

Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.

Focus on People
01:42

Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.

Learn From One Another
01:07

Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.

1 More Thing about Navigating the 4 Generational Workplace
01:11

Navigate the 4 Generational Workplace
5 questions
+
Course 5 - Respect Ethnic & Racial Differences
6 Lectures 14:34

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:49

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.

Preview 04:54

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:32

Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
01:57

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

Be the Change
01:57

Think about this final piece of advice on the platinum rule as you work to respect racial & ethnic differences in the workplace.

1 More Thing about Racial & Ethnic Differences
01:25

Respect Ethnic & Racial Differences
5 questions
+
Course 6 - Respect Gender & Sexual Differences
6 Lectures 15:18

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:47

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to gender & sexual differences to help you say the right thing.

Preview 05:09

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:40

Workplace discrimination remains a terrible reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
02:23

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

Be the Change
01:59

Consider this final piece of advice on the platinum rule as you work to respect gender & sexual differences.

1 More Thing about Gender & Sexual Differences
01:20

Respect Gender & Sexual Differences
5 questions
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Course 7 - Assert Yourself
6 Lectures 16:01

What does it mean to be assertive? Why does it matter if you can assert yourself? Answer these questions & realize the benefits of increasing your skills & confidence to assert yourself in a positive manner.

Preview 02:12

Let's explore a situation that could make your pulse quicken & trigger an automatic & understandably unpleasant response…. Do you use it? Consider these additional options to get back on course.

Preview 04:35

Use Transactional Analysis, developed by Dr. Eric Berne, the next time you're in a difficult situation. Understandng the ego state of others & choosing the adult ego response can help you speak assertively – cool, objective & controlled.

Be the Adult
02:35

Awareness helps but it isn't quite enough. Try these techniques to adjust in the moment for better results. The more you practice them, the easier it gets.

Practice Makes Perfect
03:06

Being assertive might mean sharing information that someone is not going to like. If you don't like to upset people or you who highly values keeping relationships in good terms, this might be hard for you. But when you are in difficult conversations remember to keep to the facts. Avoid sugarcoating & elaborate explanations. Learn how to be direct & respectful.

Be Direct
02:13

Think about this final piece of advice on role-playing being assertive with someone you trust as you work to assert yourself.

1 More Thing to Assert Yourself
01:20

Assert Yourself
5 questions
About the Instructor
Eleventure Team
4.1 Average rating
2,180 Reviews
9,197 Students
22 Courses
Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.