New Leader Crash Course Part 2
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New Leader Crash Course Part 2

Now that you're on the fast-track to becoming a great leader, it's time to hone your leadership skills.
4.5 (1 rating)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
39 students enrolled
Created by Eleventure Team
Last updated 8/2016
Current price: $10 Original price: $50 Discount: 80% off
5 hours left at this price!
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  • 1.5 hours on-demand video
  • 14 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Establish daily routines & techniques that make performance management a natural, effective component of your culture
  • Deliver timely, personal, direct feedback, even in difficult situations
  • De-activate workplace conflict triggers by aligning your organization with team members’ needs
  • Set SMART goals to keep you focused during moments of failure
  • Learn the physiology of stress & practice ways to reduce it
  • Find your priorities in life & in work
  • Impact a co-worker’s career and your organization’s performance by becoming a mentor
View Curriculum
  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons

Now that you’re on the fast-track to becoming a great leader, it’s time for you to keep productivity high by communicating effectively, understanding your feedback style, and learning to manage conflict & stress. Teams will inevitably encounter a number of situations, from successes to failures, and this course will prepare you to lead with confidence.

Once you’ve got your footing, you may want to take your career one step further by paying it forward. How? By becoming a mentor. Mentoring helps others grow while advancing your own career skills. Being a successful mentor means really listening to your mentee to help them establish clear goals, creating a decisive action plan & delivering feedback. Are you ready to hone your leadership skills?

Course 1: Inspire Extraordinary Performance
Move beyond performance review toward daily engagement that unleashes the power of your workforce.

• Distinguish Performance from Conduct
• Set & Communicate Standards

Course 2: Deliver Meaningful Feedback
Combine observation, precise language, dialogue & collaborative action to foster growth and get results.

• Observe First
• Build Two-Way Communication

Course 3: Turn Conflict into Collaboration
Conflict is a reality in everyday life. It has to be managed & the best place to start is with yourself. Learn how in this course.

• Understand Needs
• Get to Collaboration 

Course 4: Bounce Back from Failure
It happens to all of us – even some famous faces have encountered failure. Learn to make failure work for you.

• Fail Well
• Avoid the Spiral of Doom

Course 5: Manage Workplace Stress
You have a lot to balance in your life & making it all happen can be a very stressful proposition.  In this course, learn how to handle it all & still maintain your sanity!

• Understand What Causes Stress
• Stop the Cycle of Stress & Relax

Course 6: Strike a Balance
How do you respond in a stressful situation? Do you respond aggressively from your fight response or do you tend to take passive flight? Assess your natural response style under stress. 

• Determine Your Priorities & Values
• Find Downtime

Course 7: Be a Great Mentor
Form strong relationships and be the best mentor you can be. 

• Establish A Rapport
• Set Goals & Communicate

Now with enhanced mobile access, this seven course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1.5 hours to complete all courses.

Who is the target audience?
  • This course is designed for those in leadership positions who must manage the performance of colleagues and team members.
  • You may find this course especially helpful if you'd like to build your confidence in communicating delicate or sensitive topics.
  • Learners who find themselves avoiding uncomfortable situations will benefit from this course. Its straightforward practical advice will give you the confidence to confront failure or conflict head-on.
  • Anyone balancing the stresses of the job with getting things done
  • Human Resources managers & managers who are involved in the hiring process
Compare to Other Leadership Courses
Curriculum For This Course
45 Lectures
Course 1 - Inspire Extraordinary Performance
7 Lectures 14:26

Don't get bogged down in administrative review or staff development details. Move beyond functional process towards the engagement that optimizes and unleashes the power of your workforce.

Preview 01:32

It's important to know the difference between poor performance and poor conduct. The distinctions between performance & conduct help you manage people & remain legal. Establish the legal baselines & then learn the steps to build a high-performance culture.

Preview 03:14

People can't meet expectations if they don't know what they are. Communicate early & often, and start with the big picture. Help people connect personal goals with organizational goals.

Communicate Expectations

Most job descriptions don't capture the day to day challenges people encounter. Help others handle setbacks by opening communication, being available & encouraging people to share their challenges.

Solve Problems

Leverage people's strengths when you establish expectations. Set people up for success by thinking about their talents and assigning responsibilities that maximize personal aptitudes.

Build on Strengths

Effective feedback is connected to expectations and delivered in the context of specific events. Build trust by helping people develop new skills through work experiences & following through on commitments.

Give Informal Feedback

Think about this final piece of advice on separating your performance management system from any reward or ranking to reduce legal issues as you work to inspire extraordinary performance.

1 More Thing about Inspiring Performance

Inspire Extraordinary Performance
5 questions
Course 2 - Deliver Meaningful Feedback
6 Lectures 13:24

Feedback skills transform ambiguous messages into clear communications. Learn about the essential ingredients your feedback needs to be meaningful.

Preview 02:09

The best feedback is designed to support mutual respect & learning. Find out how to achieve this by planning out what kind of feedback you will give in advance.

Preview 01:58

Timely personal feedback increases the chances that it will be helpful & well received.

Make It Timely & Personal

Getting feedback on your feedback helps to build trust & fosters clear communication. Discover how to remain open & listen for clues that will tell you how the other person is responding to your feedback.

Initiate Dialogue

The goal of feedback is to create forward momentum. Learn how to build an action plan that works for everybody involved.

Preview 01:11

Think about this final piece of advice on the importance of sharing feedback in private.

1 More Thing about Delivering Meaningful Feedback

Deliver Meaningful Feedback
5 questions
Course 3 - Turn Conflict into Collaboration
5 Lectures 10:21

You don't have to experience that anxious feeling in the pit of your stomach when you encounter conflict with others. Understand where conflict comes from & the practical steps you can take to manage conflict each & every day.

Preview 01:46

How do you manage conflict now? Take a moment to understand the Thomas-Killman Conflict Mode Instrument & consider where you might fit.

Understand Conflict

Understanding the source of conflict in the workplace can help you resolve it. Learn the root of conflict & take your needs & the needs of others into account.

Find the Source

Don't compromise. You can meet everyone's needs in a conflict. Use these strategies to help you get to win-win.

Find Win-Win

Think about this final piece of advice on always being kind and respectful as you work to turn conflict into collaboration.

1 More Thing about Conflict

Turn Conflict into Collaboration
5 questions
Course 4 - Bounce Back from Failure
8 Lectures 14:18

Tactical failures can be terrible, but failing to meet determined goals can lead to devastating systemic failure. Expand your understanding of tactics & goals & how these affect outcomes.

Preview 02:07

Failures will happen. What you do when they occur is what matters. Prepare yourself for failures with these initial steps.

Own It

Looking deeper provides better insight into what went wrong. Peel back the layers of the mistake with these important questions.

Investigate It

Learning through failure & success is about understanding why things happen & why some decisions lead to specific outcomes. Avoid the success trap by understanding the reality of success & what to do when you succeed or fail.

Avoid the Success Trap

Commitment to observing your “small wins” is a simple way to ease tension & build confidence. Use these simple questions to examine & review your small wins.

Take Inventory

No amount of analysis can replace your confidence in yourself. Learn about how you can stay in the game.

You Will Recover

Consider this final piece of advice on having a sense of humor when it comes to bouncing back from failure.

1 More Thing about Failure

Bounce Back from Failure
4 questions
Course 5 - Manage Workplace Stress
7 Lectures 12:51

Most of us are so used to being stressed out that we think that we're okay, as long as we are not lying in a heap on the floor from total exhaustion. Even if you don't think that a situation is stressful, it could still be interpreted by your body as a stress inducing situation. Learn to recognize stress & its effects.

Preview 01:32

Understand the two branches of your autonomic nervous system & how they contribute to your fight or flight stress responses.

Preview 04:07

When you are better able to regulate how you respond to day to day stress, it gives your body a break from elevated cortisol levels. Learn more about cortisol & how to keep it at bay.

Reduce the Effects

Try out these strategies to reduce stressors in your workplace. When you activate “rest & digest” you deactivate “fight or flight.”

Maintain Rest & Digest

Meditation is a simple & inexpensive technique you can use to increase self-awareness & reduce negativity. Meditation activates the parasympathetic nervous system. Learn more about all of the benefits this can bring.


Movement based stress relief also activates Parasympathetic benefits. Sometimes movement based mediation can be an easier starting place for people with busy, active minds. When we get our bodies moving, it gives our minds something to think about. Take a yoga pose to quiet your mind & body.

Take a Yoga Pose

Think about this final piece of advice & control worry by changing your internal self-talk. It's time to be good to yourself & manage workplace stress.

1 More Thing to Manage Stress

Manage Workplace Stress
4 questions
Course 6 - Strike a Balance
6 Lectures 10:30

What does work-life balance mean to you? Use these best practices to put your personal & work life in sync.

Preview 01:12

The best balance between work & your personal life is something that you get to decide based on your own individual priorities. The good news is that you can get some help putting all of the pieces together.

Preview 00:52

Take a look at what you value & redefine balance as the proportional fit that works best to keep your life steady & stable. Then try these tips to build in short-term flexibility. Give yourself permission to do what works for you!

Redefine Balance

Quiet your internal over-achiever & think about these questions to help you evaluate your goals & priorities. Spend some time answering them authentically & you'll realize more happiness & less regret.

Evaluate Priorities

It's important that you respect your recharge time. Use these strategies to give yourself the time & space you need to be your best possible self.

Schedule Downtime

Think about this final piece of advice & don't be afraid to say no to the things that threaten your ability to strike a balance.

1 More Thing to Strike a Balance

Strike a Balance
5 questions
Course 7 - Be a Great Mentor
6 Lectures 13:55

Mentoring can improve your communication skills, give you new perspectives on work & the world, & be fun! This course will cover the basics you need to establish a fruitful mentoring relationship.

Preview 01:36

Developing a healthy relationship with your mentee is key to building trust. Learn how to establish norms & develop boundaries to foster rapport.

Preview 01:43

Knowing what your mentee wants to accomplish will set the course of your mentoring relationship. Learn to ask both open-ended & clarifying questions to help your mentee discover their path & set goals.

Help Your Mentee Establish Goals

To help your mentee achieve their goals, you'll want to work together to create an action plan. Discover how to identify action steps & how you can best support your mentee.

Identify an Action Plan

Be the best mentor you can be by seeing what you can do to improve your ability to listen carefully & give appropriate feedback.

Listen & Give Feedback

Think about this final piece of advice on how to celebrate success along the way as you work to be a great mentor. 

1 More Thing about Mentoring

Be a Great Mentor
5 questions
About the Instructor
Eleventure Team
4.1 Average rating
2,167 Reviews
9,188 Students
22 Courses
Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.