NLP Practitioner Certification Course (Beginner to Advanced)
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NLP Practitioner Certification Course (Beginner to Advanced)

NLP Practitioner Certification Course in the Core Concepts, Methodologies & Principles of Neuro Linguistic Programming
Best Seller
4.4 (1,531 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
11,791 students enrolled
Created by Kain Ramsay
Last updated 9/2017
English [Auto-generated]
Current price: $10 Original price: $200 Discount: 95% off
5 hours left at this price!
30-Day Money-Back Guarantee
  • 13 hours on-demand video
  • 4 Articles
  • 167 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Identify how your brain handles, stores and retrieves information.
  • Modify the way in which you think, feel, and behave to achieve your primary life goals.
  • Overcome negative feelings, destructive thought patterns and bad habits.
  • Sharpen up your senses, develop your intuition, and increase your self awareness.
  • Use metaphors to interpret your life experiences and implement change where desired.
  • Start running your mind effectively to gain more control over how you think, feel and behave.
  • Learn how to duplicate the skills and abilities of people you admire through utilising effective NLP modelling techniques.
  • Apply the skills discussed throughout this course with confidence, on yourself and even on other people.
View Curriculum
  • You do not need any prior knowledge of NLP to get the most out of this course, we will teach you everything you need to know at a speed that is comfortable to you.
  • Study the full NLP Practitioner Course online, the syllabus in this online course is exactly the same as what you would find in a residential course.
  • This popular NLP Practitioner Course is a personal journey of transformation and discovery. Throughout this training you explore your values, beliefs and personality traits. Plus you discover a variety of skills and techniques to help you build the motivation, confidence and expertise to achieve your dream goals. In addition, you learn a variety of tools to help you overcome any limiting blocks, beliefs and thoughts.
  • If you want to learn a powerful blend of traditional NLP patterns combined with exciting new models, the course synthesises the original elements of NLP Practitioner with innovative new patterns, ideas and frameworks.
  • The course contains over 35 Neuro-Linguistic Programming based worksheets, factsheets, eBooks and other printable resources. Having access to a printer will be beneficial for most students.
  • This video based NLP Practitioner certification course is designed to develop both your personal and professional life. NLP is now known for its powerful techniques in enabling personal change and excellent communication skills and is used in many other areas of leadership, coaching, management, therapy and communications.
  • This course took the instructors over 12 months to produce, drawing on their most relevant experiences, blended with the latest and most appropriate psychological research. This course is accompanied with a range of additional course materials that will make this NLP Practitioner learning experience effective, fascinating and fun.

NLP (Neuro Linguistic Programming) is a highly valuable set of tools, techniques, verbal and non-verbal communication skills derived from people who have achieved mastery in their personal and professional life.

The techniques and processes throughout this NLP Practitioner Certification Course are immediately applicable in areas such as business, coaching, leadership, marketing and healthcare.

Neuro Linguistic Programming is a form of positive psychology which mainly focuses on strategies and interpersonal communication with others. If you want to fulfill your greatest potential in life, understanding these core concepts will enable you to generate greater success in yourself, and also in those that you coach.

This Complete NLP Certification Programme will help you to get in conscious control of your ability to create your life in the shape and form that you want. Therapists who implement NLP into their practice have a solution focused approach that quickly helps their clients to create positive lasting change.

Throughout this course, you will learn how to;

  • Become an influential and inspirational communicator
  • Become competent at reading non-verbal communications
  • Increase your sensory acuity and (un)conscious awareness
  • Master your thinking and primary emotional states
  • Understand fears, anxieties and other destructive emotions
  • Empower and motivate yourself and other people
  • Develop strong personal and professional relationships
  • Envision success, create success and achieve lasting results
  • Modify undesired behaviours in yourself and other people
  • Efficiently extract and elicit information from others
  • And Much, Much more ...

You will be taught by two of the UK's top NLP and personal development instructors, with over 25 years combined experience in delivering training in Neuro Linguistic Programming and Personal Development. Kain Ramsay and Steven Burns train the latest, cutting edge communication models and psychological tools to help you get real life results now.

This NLP Practitioner certification course has been named as one of the most comprehensive and in depth online NLP training courses in the world, thus offering tremendous value to you as a learner. The course embraces the primary teachings of traditional NLP, blended with more modern NLP models and ideologies that haven't even made it in the textbooks yet.

Upon completion of the course, you will have been presented will all of the most predominant core concepts, ideologies and techniques that the world's top NLP Master Practitioners use to facilitate positive change in themselves, and in the clients whom they serve. Upon completion of the course, you will also receive your NLP certification of completion.

This Neuro Linguistic Programming (NLP Practitioner) Certification Course comes with a 100% money back guarantee, and if you are less than fully satisfied with this course, you can get a full refund within 30 days of purchase.

Who is the target audience?
  • This content rich NLP Practitioner course will massively benefit those who want to participate in an attendance based NLP Practitioner, or NLP Master Practitioner course.
  • NLP Practitioners commonly consist of therapists, counsellors, educators, business, sales and health care professionals, parents, individuals from all walks of life who want to focus on achieving greater results.
  • Take this course to receive a thorough grounding in the key concepts and principles of NLP. Step-by-step procedures help you explore those values, beliefs, habits and strategies that are limiting you, and show you how to transform the way you think, feel, and behave to achieve your main life goals.
  • Experienced coaches or people looking to build a career in coaching (the NLP Practitioner and NLP Master Practitioner qualifications are often sought after by prospective coaching clients).
  • Therapists who wish to compliment their skills with NLP Techniques and Processes.
  • Existing NLP Practitioners who wish to revise and refine their NLP skills.
  • Business leaders, Salespeople, Managers, Marketers and Educationalists.
Compare to Other Neuro-Linguistic Programming Courses
Curriculum For This Course
135 Lectures
Welcome to Complete NLP Certification Programme
9 Lectures 42:09

Welcome to the Complete NLP Practitioner Certification Course (Beginner to Advanced)

Throughout this exciting course you will be guided through the core elements, methodologies, and crucial techniques that are essential for your success as an NLP Master Practitioner.

Although this course is primarily focussed on helping you to become a competent coach for other people, there are a number of additional benefits that you will receive for yourself. Such as;

  • Improve your own confidence and self esteem.
  • Save hours of classroom time and time out of work that is often hard to get.
  • Study from home and save $1000's by learning in your own time.
  • Download the MP3 versions of each lecture and listen to again on your iPhone or other MP3 device.
  • Learn how to improve your relationships (with your friends, boss, children, customers, spouse etc...)
  • Discover how to improve your communicating skills (to win more business, deliver better presentations, communicate your message with greater clarity and precision).
  • Discover how to eradicate a Phobia or fear quickly (even mild fear like public speaking).
  • Fine tune your rapport skills and build deeper, more meaningful relationships easily.

You'll gain all of the above and more throughout this course, and above all other things, we hope that you enjoy the course as much as we both enjoyed creating it.

To your success in NLP,

Steve & Kain

NLP Practitioner Certification Course (Beginner to Advanced)

Preview 05:17

A wise person said that ‘If you always do what you’ve always done, you’ll always get what you always got.’

Remember these great words of wisdom as you begin the journey into NLP territory for yourself. In this part, you start to get a feel for what NLP can do for you.

As you begin, bear one thing in mind: suspend your disbelief or assumptions that may get in the way of your learning. In this part, we invite you to think about the best NLP question of all, which is ‘What do I want?’, and then to delve into what’s happening behind the scenes in your brain and your unconscious thinking. Interesting stuff, we hope you agree.

NLP Practitioner Certification Course (Beginner to Advanced)

The NLP Certification Programme Orientation

Neuro-Linguistic Programming, or NLP, provides a range of practical ways in which you can change the way that you think, view past events, and approach your life.

Neuro-Linguistic Programming shows you how to take control of your mind, and therefore your life. Unlike psychoanalysis, which focuses on the ‘why’, NLP is very practical and focuses on the ‘how’.

NLP works from the assumption that although you may not control much in your life, you can always take complete control of what goes on inside of your head.

Your thoughts, feelings and emotions are not things that are, or that you have, but things that you do. Their causes can often be very complicated, involving, for instance, comments or beliefs from your parents or teachers, or events that you have experienced. 

NLP shows you how you can take control of these beliefs and influences. Using mind techniques such as visualisation, you can change the way that you think and feel about past events, fears and even phobias.

NLP Practitioner Certification Course (Beginner to Advanced)

A Brief Overview of Neuro Linguistic Programming (NLP)

Neuro-Linguistic Programming is the study of subjective experience. Essentially, it is how we experience life, our experiences and the world through our primary 5 senses.

NEURO: Which refers to our nervous system (the mind) through which we gather and process information received through our five senses:

  •  Sight - Visual.
  •  Hearing - Auditory.
  •  Touch - Kinesthetic.
  •  Smell - Olfactory.
  •  Taste - Gustatory.

It is through our senses that we re-present the world to ourselves, so we never actually experience ‘raw’ reality, but more commonly, just a mere perception of it.

LINGUISTIC: Refers to Language and other, nonverbal systems. Linguistics filters and alters our internal representations so they are coded, ordered and given meaning. For example, the word ‘plane’ will conjure up a different picture for each person. Language is a major filter of our understanding the world. There are only six things that we can do inside our minds. We can recall, or create:

  •  Pictures
  •  Sounds
  •  Feelings
  •  Tastes.
  •  Smells.
  •  Words (Self Talk).

PROGRAMMING: Refers to the patterns, the sequence of coded instructions in our minds, which make up the programmes and strategies that we run in our neurology as a whole, to achieve our ideal desired outcomes.

In other words, Neuro Linguistic Programming is how we use the mind’s own language to change our internal sensory-based representations to consistently achieve our specific and desired outcomes.

NLP Practitioner Certification Course (Beginner to Advanced)

The Meaning of NLP

Like most histories, the history of NLP is anecdotal, subjective, and based on a mixture of facts, rumour and personal memories.

The ‘true’ history of NLP has yet to be written.  What’s more, it’s highly unlikely that a definitive version which all those involved will agree upon will be written.

(This is quite in line with one of the core principles of NLP – ‘the map is not the territory’ which means that the description of an event is not the absolute truth about it but is merely the perception of the person describing the event!) And, with that out of the way, here are some versions of what occurred;

NLP (Neuro-linguistic Programming) was first developed in the U.S. in the early 70’s from studying the thinking and behavioural skills used by particularly productive and successful people.

It is now used internationally by millions of people throughout the world in such diverse fields as management, sales, marketing, public relations, education, therapy, the military and police, sport, and personal development. NLP grew out of the activity of the ‘behavioural modelling‘ activity of Frank Pucelik, John Grinder and Richard Bandler in studying three therapists – Virginia Satir, Fritz Perls, and Milton Erickson. 

Richard Bandler enrolled as a young 20-year old psychology student at the University of California, Santa Cruz in 1970. Frank Pucelik worked with Bandler and then they were joined by John Grinder. Grinder, in his late twenties, was an associate professor of linguistics at the University (reputedly the youngest in the states at the time). 

Soon they were applying Grinder’s linguistic skills and Bandler’s creative genius to ‘model’ or thoroughly analyse the work and the success-rate of Virginia Satir (Mother of Family Therapy) and Fritz Perls (founder of Gestalt Therapy).

They investigated writings and tape-recordings to discover what accounted for the successful results achieved by Satir and Perls. Later, through a friend of Bandler’s, they got to know and became admirers of Gregory Bateson who, in turn, introduced them to the work of Milton Erickson.

NLP Practitioner Certification Course (Beginner to Advanced)

The History of NLP

Neuro-linguistic programming (NLP) was founded in the early 1970s by Richard Bandler, a student of psychology, and John Grinder, an Assistant Professor of Linguistics at the University of California.

They collaborated as part of a team of anthropologists, linguists and social scientists in a study of three exceptional therapists of that time. We will discuss more in this short and interesting article.

NLP Practitioner Certification Course (Beginner to Advanced)

A Brief History of NLP (Article)

Metaphors are powerful ways to communicate a pre-considered message to someone’s unconscious.

Milton Erickson used this technique to pace a person’s experience, distract their conscious mind, and allow them to find resources or solutions.

Strictly speaking, a metaphor, a simile and analogy are different, in NLP they are used in similar ways. The purpose is to transfer meanings and understandings from one situation or thing to another.

In this lecture, you can experience the first metaphor of the course firsthand. The littlest God.

NLP Practitioner Certification Course (Beginner to Advanced)

The Truth Dilemma Metaphor

Presuppositions, in general, are beliefs underlying a system. The presuppositions of NLP are beliefs that guide and have guided the development of NLP since it began back in the 1970's.

Beliefs are usually self-fulfilling. If we believe someone doesn’t like us, our defensive manner can make this a reality. If we believe we can master a skill, we persevere until we do. The following are four of the main presuppositions of NLP;

The Map is not the Territory: The way we represent the world refers to reality, it isn’t reality itself. We don’t respond to reality. We respond to our internalised map of reality. How we represent things are out interpretations. Interpretations may or may not be accurate.

People work perfectly: No-one is broken. People function perfectly even if what they are doing is ruining their life. All behaviour has a structure. When you understand the structure, you can change the outcome into something more desirable.

People make the best choice available at any given time: The idea is to add options and resources. When you take away options, other compensating behaviours can occur.

People have all the resources they need: This assumption opens up possibilities. Resources mean the innate responses and external reactions required to get the desired response. Often people have resources that they haven’t considered or are available in other contexts.

We will explain these in more detail in this lecture.

NLP Practitioner Certification Course (Beginner to Advanced)

The Foundations & Pre-Suppositions of NLP

In 1931, the Polish American Scientist and Philosopher, Alfred Korzybski gave a paper at the American Association for the Advancement of Science in N.O, Louisiana. In the paper he spoke about the concept of "the map is not the territory".

He developed the theory in his book “Science & Sanity” (1933) where he stated that any map may have a structure that is either similar or dissimilar to the structure of the territory and that the map is not the territory.

This was a significantly different way of thinking to conventional Aristotelean thinking which supported the idea that things just ARE a certain way and you can describe them in some finite and satisfactory way and the concept that ideas are either right or wrong.

So what exactly does “the map is not the territory” mean.

Put simply the world is what it is. We can make all kinds of maps and models of how the world works, and some of them can be very useful, and we can talk about them with great benefit. But the models and maps and any words one can put together can never do more than approximate the actual world or the actual phenomena being examined.

The actual territory is beyond verbal description.

As humans we make abstractions all the time. An “abstraction”, as used here, is that one simplifies, condenses, or symbolizes what is going on in order to better talk about it or think about it.

In this video, Steve will discuss this idea in greater detail.

NLP Practitioner Certification Course (Beginner to Advanced)

The Map is Not the Territory
Understanding The Human Experience
7 Lectures 35:38

One way to describe most unhappiness is that we develop "tunnel vision," narrowly focusing in on a problem while ignoring everything else that surrounds it.

We also tend to take problem experiences out of the flow of time, isolating them from what preceded and followed them. While this concentration can be useful in order to study a situation to see what can be done, a narrow view often leaves out the very information that we need in order to start moving toward a solution.

To see a problem "in perspective" means to see it in relation to something else, and the same thing is true of our thinking about ourselves.

There are many, many ways to gain perspective. Simply expanding your field of vision to include much more of what is happening simultaneously in the moment gives a perspective that is literally wider and broader in scope, the "big picture" that includes much more information.

Typically when a problem is seen within a larger context, it appears smaller and easier to solve, and the additional information included may provide a basis for a solution. Expanding the frame in this way is the most common pattern in most cartoons. Usually a series of small frames sets up a puzzling or confusing situation, and then a larger frame at the end includes something new that resolves the puzzle and makes sense out of it, therefore, changing the meaning of what was previously a problem.

NLP Practitioner Certification Course (Beginner to Advanced)

The Human Experiential Model

For decades now, the human brain has been compared to a computer. The common assumption has been that while some people’s computers are more powerful than others (higher IQ, etc.), the main difference between people is in the software (the programs) that they run.

These programs include both the ‘apps’, or strategies we use, and the ‘deeper programs’ – our beliefs and values. Some apps are so popular that we think of them as factory installed. In the same way that 8 out of 10 computers in use today have a version of Microsoft Office installed, so 8 out of 10 people take on the majority of the beliefs (and values) of the culture in which they reside.

But far more important to the effectiveness of a computer is what’s baked into the firmware – the BIOS (built-in operating system). Even the most effective programs can’t run without interfacing with the BIOS of the computer.

When it comes to human beings, the basic operating principle is this:

100% of your experience of life is created from inside the system.

That is, contrary to the way things appear, the only way the human experience can unfold is from the inside-out. No exceptions. The system only works one way. And the clarity of our seeing this underpins the way in which we handle every situation in our lives.

NLP Practitioner Certification Course (Beginner to Advanced)

Preview 08:09

Our beliefs and needs are the strongest factors that govern our behaviour. Ultimately, it all comes down to beliefs because a need is also a belief, a belief that we lack something (or need something).

When we were born, we were almost clean slate, ready to collect information from our environment and form beliefs based on that information.

If you've ever watched a child grow then you'll know that a child absorbs information from its environment so fast, and at such a high rate, that by age 6-7, thousands of beliefs are already formed in its mind that will help the child interact with the world and make it's way in it.

The beliefs we form in our childhood and early teens form our core foundational beliefs. They are the strongest factors that influence how we conduct ourselves publicly. But that does not mean that we are stuck with them. They are hard to change but not impossible!

The beliefs that we form later on in life are comparatively less rigid and can be changed without much effort.

NLP Practitioner Certification Course (Beginner to Advanced)

How Experiences Shape Our Beliefs

We’ve all either seen, experienced or heard of someone who's made a mountain out of a molehill. The consequences can vary anywhere from entertaining to frustrating, even tragic.

The most common tragedy, though, is that most people assess their life’s circumstances in a negative way when they could just as easily do the complete opposite.

One of the greatest principles for living a strong and balanced life comes with an understanding that we live in a world of duality. What you sow you will reap, what you give out you will get back, what goes up must come down, you can’t have a back without there being a front. Yin cannot exist without Yang.

This duality will always be in everything we do, no matter what. You won't get something good into your life unless someone else loses out, there are no upsides without there also being a downside and vice versa.

Every day, we get to choose what meanings we apply to situations, circumstances, events and even other people's actions. Most people think that what we see is a reality. But it's not, it's just one version of their reality which continues to evolve and change everyday. Nothing has meaning until we give it meaning.

NLP Practitioner Certification Course (Beginner to Advanced)

How Meaning Can Change (Also Very Quickly)

Perception occurs when people organise and make sense of information gathered through their senses. Different individuals can perceive the same information differently based on a variety of personal factors.

A person's educational background, past experiences, current feelings, socioeconomic status and cultural background are all factors that can influence the way a person perceives incoming information. Gender, age, race and occupation are other factors that play a role.

For example, it is common for teenagers and adults to perceive situations in very different ways. A teenager may think learning algebra is boring and pointless, while an adult with more experience may understand that strong math skills are very important in a variety of fields.

An example of perception is the way children view objects differently as they develop. Early on, they only perceive individual shapes and objects, while they are later capable of recognizing relationships between objects. Another example is the phenomenon of miscommunication in which a person wrongly perceives someone's words or intentions.

Complete NLP Certification Programme (Beginner to Advanced)

Preview 03:57

You may or may not have heard it said, that "Perception is everything".

In this lecture Kain will share a fascinating story about perception from one of the most popular Greek philosophers who has ever lived.

NLP Practitioner Certification Course (Beginner to Advanced)

Perception: A Philosophical Tale

This brings us to the end of the second section, what are the main lessons that you have taken from the course so far?

NLP Practitioner Certification Course (Beginner to Advanced)

End of Section Summary & Wrap-Up
A Complete Overview of 'State'
10 Lectures 56:18

Our State in NLP is our way of being at the moment, our mood, the way that we feel.

It comes from our physiology, thinking and emotions. It is greater than the sum of its parts. Our states are the most immediate part of our experience.

We create them ourselves and since they affect our capabilities they also have an impact on the results that we get. They affect our interpretation of our experience. E.g. I am happy or, I am grumpy today?

NLP Practitioner Certification Course (Beginner to Advanced)

Exercise 1: Introducing State (& State Modification)

Our emotional 'state' is key when it comes to the meaning we draw from experience, the range of behaviours we have access to, and, ultimately, the results that we achieve in life.

When we talk about 'state', we mean the emotions, feelings and sensations that we experience as human beings. As we move through life we generally flow from one state to another, or sometimes we stay in a single state for a prolonged period of time. We also tend to give names to these states, such as: relaxation, stress, frustration, confidence, bliss, passion, motivation, fear, anxiety, depression, passion etc..

Many people belief that we have generally have very little - or no - influence in our emotional state; that we just have to hope that we are in the right place when we need to step up and deliver. By becoming skilled in applying NLP though, this flips almost entirely on it's head. By learning a few simple principles and techniques you can, in fact, have great influence over your emotional state. 

And when you have greater influence over your state, you have greater influence over your life.

NLP Practitioner Certification Course (Beginner to Advanced)

What Do We Mean By State?

I've long held a fascination with the concept of time travel. Movies with time travel themes, such as 'Back to the Future' (1985, 1987 and 1990) and were amongst my favourites.

Experiencing the world through the eyes of someone who has been shifted to an unknown time (and place) has always been fascinating.

But the reality is that we can't see into our future, and we can't go back to change the mistakes of the past, much as we might like to. Despite this, many of us do a lot of emotional time travelling every day. Some of us are stuck in an unresolved past, fretting and regretting about what we did and what we should have done instead.

And some of us are lost in some illusion of the future, agonising over what might (or might not) happen. We fall into habits of being elsewhere rather than here and now. And we waste precious time with others and ourselves when we do so.

It's great to escape while at the movies, but escaping from our present lives is such a shame. How many of us have missed opportunities of trying something new because of our fear of the unknown?

How many people do you know who have ruined their relationships because of the preoccupation that they had with past ones? How many of us are currently floating through life on automatic pilot, not noticing what is around us?

How do we change these habits so that we can be more fully present? There is no question that it is hard to shift our focus when we have had years of practice in living another way. But just as we learned to avoid our present, we can learn to engage in it again by understanding this idea of emotional time travel.

NLP Practitioner Certification Course (Beginner to Advanced)

Preview 06:40

There are three main elements that make up an emotional state and you have influence over all three of them... The three primary elements of state are:


By having greater influence over the way you use your body, you will start to influence the way that you feel on a day-to-day basis. Often we don't notice it but whenever we start to go into some kind of negative state - or any state for that matter - it often starts by a shift in your physiology; the shape and form of your body and movements.

It can often happen so unconsciously that we don't notice. When you do start to pay attention though, and then make some deliberate changes, magic can happen. Instead of feeling looked into a specific way of thinking and feeling you free yourself up to take on board new patterns of emotion...Physiology is important!

Internal Representations:

Wherever your internal attention goes, energy and emotion flows! What you pay attention to internally, for any length time, will have an impact on your ever shifting emotional state. The pictures you make, the sounds you hear, the way you speak to yourself all have an impact on the emotional states you build.

By take control of these 'internal representations' you can make a profound difference to the way you feel on a day-to-day basis.


Honestly, there not JUST words...they are powerful carriers of subjective experience. The language we use to describe our experiences generally act as delivery vehicles when it comes to the meaning we draw from experience and the emotions we feel.

Often we don't think twice about the language they use but we should. By bringing the power of our words and descriptions, both external and internal, we can influence and shape the way we perceive the world and hence how we feel within it.

Take charge of, and combine, all three elements of state and you get something really special: more influence over your emotional well being than you ever thought possible!

NLP Practitioner Certification Course (Beginner to Advanced)

The Three Elements of State

Let's take a look at some state change in action...

In this live demonstration you'll see Steve using NLP to create a powerful state change on a one-to-one basis. There are many subtleties to this demonstration but you will be able to see the three elements of state in action and then be able to replicate it with yourself, friends, family, loved ones or clients.

NLP Practitioner Certification Course (Beginner to Advanced)

Demonstration 1: Facilitating State Change

Going from where you are to where you want to be...

As human Beings we are goal oriented creatures; we can't help it, it's the way we are designed. To better understand the journey's we go on and to help us map them out, a simple model to use is the 'Present State to Desired State model'.

This model is a simple but profound way to 'track' where you are versus where you want to be. In life we all have our 'desired states' - where we would ideally like to be in the different areas of life. And we all have our 'present states' - where we currently are in relation to these desired states. And, of course, we have our paths to travel from the former to the later. Sometimes, these paths are well lit, easily mapped out and simple to navigate, whereas other times we get stuck; sometimes we can't even figure out a way to get started!

So in NLP we add a third element to the equation to make the transition possible and - hopefully - relatively smooth: resources...

These resources could be emotions, mind-sets, beliefs, shift in perception, skills, or knowledge. Some of which we'll already have but some which we will be lacking.

In essence, much of NLP is about helping people - or yourself - access the required resources to go from present state to desired state. Simply really! Well, not always, but just knowing that this is your primary job certainly makes it easier. Irrespective of what you do with NLP this model should be in the background; as a kind of template to draw from when mapping out your - or another person's - progress.

NLP Practitioner Certification Course (Beginner to Advanced)

Present State to Desired State

This video will introduce you to one of the course workbooks (which is solely designed for your own personal development and self awareness).

This is the Life Balance Workbook that we will encourage you to print off and work through, with consideration of coaching someone else through the exact same process at some point in the future.

NLP Practitioner Certification Course (Beginner to Advanced)

Exercise 2: The Life Balance Workbook

The art of creating functional & well-formed outcomes...

Some goals are like blunt pencils: they have a lot of potential but aren't quite prepared and ready for use. A well-formed outcome is like a razor sharp pencil: ready for use in the real world immediately...

In NLP there is a very specific formula for creating well-formed outcomes. It starts with arriving at a general idea and then moving down to a more specific description. When you create a sensory rich, specific description of what it is you want something magical happens: your mind and body start to naturally call up the necessary resources required to complete the outcome.

Such is the power of a well-formed outcome. Once you create it, your conscious and unconscious resources start to work for you, creating a sense of alignment that can be both functional and artistic at the same time.

NLP Practitioner Certification Course (Beginner to Advanced)

Introducing Well Formed Outcomes

"Life is a mirror and will reflect back to the thinker what he thinks into it" - Ernest Holmes

We are always creating our future. We bring it forth through our thoughts, actions, feelings, beliefs, values, goals and dreams. We do this regardless of the level of our conscious awareness. Our 'present moment' awareness coupled with the future that we create is a deeper reflection of our subconscious 'programming'.

All of our goals are not just a reflection of our subconscious thinking, but they are also mediated by our Reticular Activating System (RAS).

The RAS is the part of our brain that serves as a filter between our conscious and our subconscious mind. The RAS is the part of our brain which takes instruction from our conscious mind (our awareness) and passes them on to our subconscious mind (our unawareness).

For example of how this works, have you ever decided that you wanted to buy a new car, and shortly there after, you see cars everywhere like the one you have just purchased? This is how the RAS works.

Setting your intent plays a vital role in encouraging your subconscious mind to bring forth a desired goal, as well the best and most optimal future. When you set your intent, you are directing your Reticular Activating System to reach towards your desired goal and future and also to enjoy the journey getting there.

This a fascinating piece of our biology and what fundamentally makes us human.

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The Reticular Activating System (RAS)

There is a principle...

One that we can learn from an ex US President which can help us to get far greater results throughout every area in our lives. Are you intrigued?

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The Presidential Principle & End of Section Wrap-Up
The NLP Communications Standard
4 Lectures 18:53

Throughout the last section we have placed a lot of emphasis around the importance of us understanding the difference between perception and reality.

There is an age old truth which states, that as human beings, we respond more to our perception of reality than what we do to reality in actuality. And if you are able to see this as true, you will love 'The Standard'.

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The Self Awareness Standard

John Grinder (the co-developer of NLP) once claimed that he’d identified three significant barriers that stand to potentially block the mastery of any skill:

- Over-reliance on focal vision - Internal dialogue - A feeling of hesitation

This particularly applies when it comes to learning NLP, which relies heavily on your ability (and willingness) to perceive a much wider view of things and respond more instinctively to people. By finding ways to eliminate these obstacles, you can start to increase your abilities. 

Personally, I have discovered that one of the quickest and most surefire ways to get results fast, is by looking at life, situations and circumstances with peripheral vision. We'll discuss this in this short article.

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Practicing Peripheral Vision

Have you ever put your foot in it? Have you ever said something that you didn't mean?

Have you ever 'had a go' or lost your temper with someone else for saying something that offended you?

Have you ever made an unfair judgement call about what another persons intensions were?

If so, congratulations ... you're human! If not, you're an absolute lier!

In this video we will look at the 4 levels of communication.

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The 4 Levels of Communication

Many people believe that just talking to someone is communicating. But talking isn't communicating unless both parties bring an equal amount to the table. All healthy communication must be driven by a communal goal.

Communication is the key to unlocking our relationships. How we communicate with other people shows them exactly what's going inside of our hearts and minds. The way in which we communicate has the potential to build our relationships up or tear them down. Either way, we have the final say in this.

While no-one wakes up in the morning with a burning desire to offend, upset or hurt other people, even our greatest intentions aren't robust enough to prevent this from happening.

When conversing and interacting with others, it can be easy to say things that we don't mean, and equally easy to not say the things that we do mean. The main reason for this is because we're all imperfect humans and at the same time, we're equally imperfect communicators.

For this reason, I’ve put together this short 'how to' guide to help you navigate your way through unhelpful communication, towards initiating healthier and more meaningful patterns of communication with the most important people in your life.

Whether you want to make practical improvements in your relationships, or, you just want to sharpen up your day-to-day interactions with peers, my aim here is to share a few actionable ideas that you can build into your life immediately.

The purpose of this short book is to help you avoid unnecessary communication pitfalls, and build a richer quality of relationship with the people who are already in your life.

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eBook: Conversation Hacking
Representational Systems & Eye Accessing Cues
10 Lectures 41:32

Representational systems are the building blocks of our experience...

It might seem like perception just happens, but there is method and structure around it. Representational systems are the channels we use to make sense out of the world and to RE- present it back to us; they form the method & structure of our moment-to-moment experience.

So how do we represent the world to ourselves?

We do it through something called the VAKOG model.

The VAKOG model outlines the 5 channels or 'modes' that we use to perceive the world, to communicate it's meaning to ourselves and to create the results we do on the outside. The following is quick overview of these 5 channels:


  • The internal pictures we see and the movies we play - these can be ones we remember but also ones we create.


  • The internal sounds that are attached to the imagines we see and the movies we play - again, these can be ones we remember or ones we create. 
  • The internal voice that we hear within ourselves.


  • Inner Feelings, emotions & sensations.
  • Feelings and sensations that are triggered from the outside - E.G. someone touching you on the arm.


  • The smells we experience: both real & imagined.


  • The tastes we experience: both real & imagined.

While, for some people, taste and smell are extremely important, in NLP we tend to focus not he 3 primary channels: Visual, Auditory & Kinesthetic. All our results in life are created - in some shape or form - through these 5 channels; therefore it's vital to learn how to use them well.

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Introducing NLP Representational Systems

So what's your preference?

When it comes to representational systems,we all have a preference. This doesn't, of course, mean you don't use all of them. Barring neurological disease we have the capability to use all of our representational systems, however, we do often have a preference; a modes that we tend to use more than the others, or in times of stress.

Figuring out this preference is useful in lots of ways but the mainly it allows us to communicate more effectively with each other. Rather than trying to 'fit' another person into your mode of thinking, you can 'pace' their preferred way of experiencing the world so that you are quite literally 'speaking their language'.

Let’s look at an example:

- The way I look at this is that it is still rather unclear.

- I don’t feel comfortable with this.

- This doesn’t sound right to me.

So, any guesses as to which are the preferred systems of the examples above? Knowing the preferred representational system of someone is useful in virtually any context. Imagine you go to Spain and were to communicate only in English?

Chances are, the general gist of what you want to say will get across (hopefully!), yet the finer distinctions of what you are saying are lost. It is the same with representational systems. If you present information in somebody else’s preferred system, this information will be virtually irresistible to them!

Now, apart from words, the physiology can give you indications of what the preferred system is. In general, visual people will tend to speak very fast, move their hands at shoulder or head level, sit bolt upright and give great importance to their visual appearance. Auditory people will tend to breathe from the middle of their chest, get easily distracted by noise, are medium to fast talkers, and gestures are usually at chest level.

Kinaesthetic people will tend to talk quite slow, have low breathing from the belly, stand quite close to whoever they are talking to, and have low and smooth gestures. You could fall into the trap of generalising here but beware of trying to label people like one or another; we are a mix of each. The best target is to hone each of yours to the best of your ability

Apart from the preferred, we also have a primary or lead representational system. The lead system determines how we store information and how we access it. This system can be determined through eye accessing cues (which we'll be discussing shortly).

The primary system is the one we prefer to show our inner world through. Primary noticed through predicates and body language.

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Representational System Preferences

Representational systems can clash!

So what happens when you have someone who is in strong 'visual' mode attempting to communicate with someone who is in strong 'kinesthetics' mode? 

You can get a clash...

As human beings, we often make the mistake of thinking that everybody is 'just like us', so when we communicate we do it through our own style. This can, of course, work if we have similar or complimentary styles but when our styles differ considerably then there can be issues.

It can be a bit like going to a foreign country and expecting them to talk your language, without at least first attempting theirs first - even if it's just asking 'do you speak English?.

Conflict is an occupational hazard for us and one of the reasons they happen is due to excessive difference in how the participants construct their version of reality. Smooth out these difference, and you can smooth out the conflict; creating better, smoother and more fulfilled relationships.

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How Representational Systems Can Clash

Preferred Representational Systems

We use all of our senses and depending on the circumstances may focus on one or more of them - when listening to a favorite piece of music, we may close our eyes to more fully listen and to experience certain feelings.

Each of us have preferred representational systems. For example, when learning something new, some of us may prefer to see it or imagine it performed, others need to hear how to do it, others need to get a feeling for it, and yet others have to make sense of it.

In general, one system is not better than another. However, depending on the context, one or more of the representational systems may be more effective: landscape painters - visual, musicians -- auditory, athletes -- kinesthetic and mathematicians -- digital. People at the top of their profession typically have the ability to use all of the representational systems and to choose the one most appropriate for the situation.

Depending on your preferred representational system(s), you may exhibit certain behaviours or characteristics. 

Before exploring these behaviours, please note that depending on what is going on in your life, or the context, you may change your preferred representational system(s). Hence, it is more useful to notice the representational system a person is currently favouring, rather than pigeon-holing a person.

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How to Apply Representational Systems

Perspective: A way of thinking about something

Focus: To give attention , effort, etc. to one particular subject, situation or person rather than another

In this lecture we'll discuss the main differences between these two fascinating phenomena.

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Preview 02:46

From theory to practice: representational systems in action...

In this demonstration, Steve will be showing you who to use representational systems to re-build a past, pleasant memory so that it can then be used as an emotional resource.

This process is often referred to as 'revivification' - to 'revive' some kind of internal memory and create an experience out of it.

In this demonstration, you will also see representational systems used as a tool for multidimensional communication. This is where you include as many different representational systems as possible in your communication to make the experience more real for the person.

You can use this process with other people, or you can simply sit back, relax, and go through the process yourself, as if you are the person in the demonstration.

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Demonstration 2: Revivification Exercise

Here, we will deconstruct the revivification demonstration that was conducted in the last lecture and discuss the main state changes that took place inside of Karen.

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Revivification Demonstration Deconstruction

Going deeper into representational systems...

When we look closer at the representational systems model we can find more than just the 5 main channels or what we call 'modalities'. We can, in fact, make further distinctions within each of these systems. For example the visual mode exists in several different forms; as does the auditory, kinesthetic, olfactory & gustatory.

So let's break it down:

With the visual system we have three main types. What we see, visually, on the outside; images we recall on the inside; and images we create on the inside. To put this into a simpler format, we use the following symbols:

Ve - Visual external; Vr - Visual remembered (or recall); Vc - Visual construct (created images)

With the Auditory system there are 4 main types: What we hear externally on the outside; sounds that we recall; sounds that create that we've never heard before; and our inner dialogue. Again, to put this into a simpler format, we use the following symbols:

Ae - Auditory external; Ar - Auditory remembered (or recall); Ac - Auditory contstruct (sounds we create); Ad - Internal dialogue (sometimes referred to as auditory digital)

With the kinesthetics system we have two main types: the emotions & sensations we feel on the inside; and the sensations we feel as a result of physical touch from the outside. For these, we use the following symbols:

Ki - Kinesthetic internal (feelings and sensations experienced from the inside); Ke - Kinesthetic external (physical sensations we experience as as result of some kind of external stimuli...E.G touch) 

And finally, with Olfactory (sense of smell) and Gustatory (sense of taste) there are two main types of each: actual external smells and tastes; and imagined smells and tastes. So because of this we use the following symbols:

Oe - Olfactory external (real smells); Oi - Olfactory internal (imagined smells); Ge - Gustatory external (real tastes); Gi - Imagined tastes.

Now we promise this is not algebra! This offers a unique way to code subjective experience. All of our results in life are created through the senses so by knowing these finer distinctions we can quite literally map out how we do the things that we do. It can also help us gain useful, inside knowledge into how other people think; thus enhancing our communications, our interactions, and our relationships.

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Representational Systems: Further Distinctions

In NLP, Eye Accessing Cues are movements of the eyes (in certain directions) that indicate visual, auditory or kinaesthetic ways of thinking.

Neuro Linguistic Programming (nlp) teaches us how people make movements with their eyes that can indicate (to someone who is aware) which representational system they are using.

Scientific research has shown that we all 'go inside' and access information by eye movement, and most people store information in a certain way so that they use their eyes to locate this information either visually, auditorily, or kinesthetically.

When you ask someone a question, you might notice their eyes move; this makes it possible to determine which representational system a person is accessing by the way they move their eyes. Also, some people will move their bodies to indicate in which quadrant of their brain they are searching to locate the information they are searching for.

Eye Accessing Cues are presented in what's called a 'Normally Organised pattern'. This has nothing to do with 'being normal'; but is just terminology that indicates what you will find in the majority of the people that you meet.

Some people will look through several (or all) of the representational systems for the same piece of information which is called a 'Transderivational Search'.

It is known that different areas of the brain are resposible for the various aspects of representation. The six areas the eyes will go to, to find information are;

  1. Visual remembered (top right as you are looking at them);
  2. Audio remembered (middle right as you look at them);
  3. Self-talk, or calculations(lower right as you look at them);
  4. Visual constructed (top left as you look at them);
  5. Audio remembered (middle left as you look at them);
  6. Tactile (lower left as you look at them).

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NLP Eye Accessing Cues

In this video, Steve conducts an Eye Accessing Cues demonstration on Kain (which is as genuine and as un-staged as what they were able to make it).

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Demonstration 3: Eye Accessing Cues
Submodalities in Neuro Linguistic Programming
7 Lectures 34:38

Submodalities in NLP are subtle distinctions (or the subsets) of the Modalities (Visual, Auditory, Kinesthetic, Olfactory, Gustatory, and Ad) that are part of each representational system that encodes and gives meaning to various life experiences.

Submodalities are the building blocks of the representational systems through which we code and give meaning to the everyday life experiences we have. Submodalities are how we give structure to our experiences.

How do you know what you believe and what you do not believe? You code the two different kinds of beliefs in various submodalities. We create meaning by using different submodalities to code our experience, for example, someone we like and someone we dislike.

Changing submodalities is a very efficient and powerful way of changing the meaning that someone gives to an experience. When we set a goal, for example, the more attention we pay to the submodalities of the goal, the more specifically refined the goal becomes.

The finer our distinctions, the more clearly and creatively we can design and craft our (or someone else's) future.

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Introducing Submodalities

Here, Steve will share a story to help illustrate the importance of understanding ourselves on the submodalities level.

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Movie Director Analogy

Submodalities are like mind codes. The way it is explained is that it is a “sub” element of a modality, comprising visual, auditory and kinaesthetic modalities of perception.

Generally, submodalities are used to change the way we represent or perceive information in the mind. While this can be quite heavy to understand, think of it as a new software that you want to install into a computer.

In this video, steve will conduct another demonstration on a willing test subject (Karen again).

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Demonstration 4: Submodalities Model

Situations represent the context of your experience. Submodalities are the structure of our experience. Submodality Techniques are the process you use to change your experience.

Here's an example to illustrate this:

Have you ever noticed that there are some movies that give you a certain feeling, simply based on the lighting they use in the movie? For instance, a dark movie that brings out more mystery would be “Batman: The Dark Knight”. notice the visual effects bring out a much darker, ominous feeling.

However, looking at a much more lively and vibrant scene in a show like “Friends”, you’ll discover the colours are much different. The mood and rhythm of the entire movie is different, bringing out a different flavour in the movie.

Here, Steve will deconstruct the last demonstration he gave with Karen.

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Submodalities Demonstration Deconstruction

Contrastive Analysis in NLP is the fascinating process of analysing two sets of Submodalities to discover the core differences between them.

It is a fascinating technique that enables you to distinguish the different ways that people code their thinking. For example, think about someone that you like, get a picture of him (or her) and notice where that picture is located in your visual field (i.e. up and to the right or straight in front of you).

Now remove this screen and do the same thing for someone that you dislike. Notice if the two pictures are located in different places? If so, then you just used contrastive analysis to determine how you code 'like' and 'dislike' of the people that you know.

To find out more about Contrastive Analysis, read: Using Your Brain For A Change by Dr Richard Bandler (the founding father of NLP).

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Exercise: Contrastive Analysis in NLP

Submodalities: The Key Building Blocks of NLP Techniques

Changing submodalities is a very powerful way of changing the meaning that we attach to an experience. For example, when we set a goal, the more attention we pay to the submodalities of the goal, the more specifically refined the goal becomes.

The finer our distinctions, the more clearly and creatively we can begin to design our future. So, how do submodalities work?

A Recent exploration into 'The Submodality Model' question many of the things that we have assumed about submodalities for years. Knowing and utilising submodalities will powerfully enrich your understanding of what governs and thereby puts a 'turbo-charge' to your selection and application of them.

It's important to recognise that the qualities of the VAK modalities operate at a meta-level, and we have to go 'Meta' to detect these structural elements.

Most of the magic of NLP has stemmed from the genius of recognising that the components of thought and consciousness are made up of the sensory modalities of sight (visual), sound (auditory), and sensation (kinaesthetic) (the VAK).

We hope that you've found this section interesting and we'll look forward to seeing you again in the next.

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Wrapping-Up Submodalities (+ Exercise)

In this short video, we wrap up the section and bring Submodalities to a close.

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Goals, Motives & Submodalities
Core NLP Models & Ideologies
8 Lectures 36:59

It's always a good thing to get to know ourselves better! It's once once we fully understand ourselves that we could ever competently come to fully understand other people as an NLP Practitioner.

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Internal Segmentation

As NLP is fundamentally all about building stronger and more meaningful relationships with other people, we have built this fascinating life/relationships principle into the course that we know you will (hopefully) find to be insightful.

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The Relational Component of NLP


We all have beliefs about who we are, and it's these very beliefs that are at the heart of self-esteem and how we feel about ourselves.

Our beliefs constitute a significant part of our knowledge of the world. How we behave, what we commit our lives to and how we feel about ourselves on a day to day basis (our self esteem), will always be determined by what we choose to believe about who we are, and how the world is.

We all have different beliefs about objects, about culture, about the past, and about the future. We have views about whether other people are good, bad, right or wrong, and in the same way that we judge them, they judge us in the same ways. We use our beliefs to predict, to explain, to create, to console and to even entertain ourselves.

Some of our beliefs we call theories, and we are extraordinarily creative at constructing them. To live a productive life, we must examine our beliefs: what they do for us, how we come to hold them, and how to evaluate them.

It's crucial that we assess our beliefs carefully because it's these very beliefs that influence all of our actions, our attitude towards life and the decisions we commonly make.

Our beliefs make the difference between us having high or low self-esteem. It is also crucial to realise that our beliefs are only ever opinions, and never facts.

Holding negative beliefs about ourselves will lower our resilience and ability to cope with the common stresses and pressures of life. Self Esteem is an absolute necessity if we want to move forward and make useful progress in any area of our lives.

Beliefs often have a habit of being biased or inaccurate, and the good news is that over time, our beliefs can also be changed, voluntarily or involuntarily. And this is good news!

“Everything that happens to us is a reflection of what we believe about ourselves. We cannot outperform our level of self-esteem, nor draw to ourselves more than we believe we are worth.” - Lyanla Vanzant

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eBook: Mastering the Inner Game

So how does making an analysis of Perceptual Positions relate to our everyday life?

If you think about any situation that you've been in, you can think about it from at least three different positions. In NLP we call these Perceptual Positions.

When we begin to explore perceptual positions, we start to develop the ability to experience relationships in a new way, becoming able to see, hear, and feel the connection through the eyes, ears and emotions of another person.

Beyond this, we also develop the ability to explore our relationships through the eyes (and ears) of a 3rd person neutral observer.

When we add these new dimensions to our current perspective, we learn new ways of behaving that can enrich the quality of every relationship that we are in.

As we start to explore shifting between these three positions, most people find that initially, they have a preference for one of the three, and in this video, Steve will go into much more detail.

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Perceptual Positions

In NLP a much-quoted presupposition is ‘the map is not the territory’.

In this video, Steve will explain how you can quickly change your map of the world by shifting your perceptual filters on an experience, or, in the context of any situation you find yourself in.

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Unpacking Perceptual Positions

“There is nothing either good or bad, but thinking makes it so.” - Shakespeare (Hamlet)

Judging sets in motion a recursive circular process that typically builds upon itself, and “snowballs,” becoming more and more widespread and intense as time goes on.

The more I judge, the more I delete the details of my own experiencing. The less I am aware of my own experiencing, the more defensive and threatened I am likely to feel, so I will tend to rely on judgement even more.

In this lesson, we'll explore the damaging nature of judgement.

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The Destructive Nature of Judgement

The Meta Mirror, also known sometimes as Perceptual Positions is a quick process to help people gain a new more positive perspective on either a present, past or future relationship.

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Meta Mirror

The brain learns thing fast, not slow. Richard Bandler often uses the analogy that if you were to watch a movie, one frame a day for five years, you’d never get the plot.

The brain is this way. It requires the rapid sequencing of the frames to get the idea.

Sometimes, if we have learned something that is either untrue or unhelpful for us, we need a technique that can enable us to quickly step out of any undesired or negative emotional state. Swoosh ........

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The Swish Pattern (+ a more practical alternative)
Anchoring in Neuro Linguistic Programming
10 Lectures 47:21

An anchor is any representation in the human nervous system that triggers any other representation.

It is conceptually similar to Pavlovian conditioning (think bells and salivating dogs.) You can anchor yourself intentionally, for example:

  1. a)  Think of an occasion when you had a highly pleasurable, positive or enjoyable experience.

  2. b)  See what you saw then (looking out through your own eyes), hear what you heard and feel what you felt.

  3. c)  As you feel the sensations increase in intensity, squeeze the thumb and forefinger of your left hand gently together for a few moments, then release them.

  4. d)  Now ‘break your state’ (E.g. by remembering what you had for lunch yesterday.) Wait a few moments.

  5. e)  Squeeze your thumb and forefinger together again. The state will return.

With practice, you will be able to go into the states you desire, quickly and easily, whenever you wish. When you’re in rapport with someone and you go into a certain state, they will follow.

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Introducing NLP Anchoring

NLP anchoring uses a stimulus; it may be a sound, an image, a touch, smell or a taste to trigger a consistent response in you or someone else. We learn by making links and associations.

When something is anchored, we react without thinking. This can be beneficial or painful. Can you think of someone who, whenever you see them you cringe? Or maybe, when you visit your parents you feel like a child?

When we use NLP anchoring, we make or break those associations deliberately.

You may have heard of Pavlovian conditioning or maybe Pavlov’s dogs. Ivan Pavlov’s work found that you could associate a stimulus such as a bell to a response such as salivation in dogs. By presenting food and at the same time ringing the bell they anchored the ringing to eating. My dog Hoochie gets excited when the microwave dings.

You can link desirable states like fun and excitement to just about anything. Advertising tries to create anchors associating their products with feel good states. That’s why car ads feature semi clothed pretty girls.

To give you an overview here, there are 5 main types of anchor:

  • Visual anchors — stopping at the red light, colors that affect our mood.
  • Auditory anchors — songs that take you back to a given time and place, a police siren, a loved one’s voice
  • Kinesthetic anchors — a comforting hug, the feel of velvet that reminds you of grandma
  • Olfactory anchors — fresh apple pie that reminds you of home, smell of coffee
  • Gustatory anchors — oranges that remind you of a special summer, licorice

Most are developed accidentally when something in the environment is associated with a given state. For example, a horse rears up and frightens us when we're young, then as we grow up, we feel frightened every time we see a horse (even on TV).

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Anchoring and the VAKOG Model

If our beliefs create our reality, doesn’t that open up a whole world of possibilities? So, the next question we should be asking ourselves is: “What kind of reality have I created?”

Simply by asking this question, we are accepting responsibility for current reality.

One thing that should be abundantly clear by this stage in the course is the fact that the quality of our life is a reflection of the quality of our beliefs about who we are, and what we are capable of.

Knowing that empowering beliefs create a desirable reality, and limiting beliefs do the opposite, is a good place to start. Obviously, the next step needs to be learning how to eliminate the beliefs that don’t serve us, and replace them with beliefs that do.

Upgrading our beliefs is an essential first step that must be taken before we can even think about upgrading our beliefs. Do you know what that step is? It’s simple really, we need to identify our current beliefs and figure out which ones need an upgrade.

On the surface, this sounds easy enough. But beliefs are shrouded in all kinds of confusing disguises. In fact, have you ever noticed that the word lie is at the center of the word belief? So, how do we get around the deceptive power of our limiting beliefs?

The easiest way to identify our own limiting beliefs is to look at the results they produce. Any area in our life where we are producing good results is probably anchored to an empowering belief. Likewise, any area in our life that is plagued with unsatisfactory or frustrating results is likely anchored to a limiting belief.

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How Anchors Shape Our Beliefs

The 4 Keys to Effective Anchoring provides us with a clear, step-by-step process that we can follow in order to set the anchors that will enable us to access resourceful states whenever we choose.

In addition to the steps there are certain key behaviours which should be included in the anchoring process to ensure that the resulting anchors are maximally powerful, automatic and effective.

In NLP these key behaviours are known as the Keys to Anchoring and we can remember them easily using the following mnemonic which Steve will describe in this lesson.

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The 4 Keys to Effective Anchors

In this video, Steve draws Karen back up to the stage to demonstrate how to set up an anchor.

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Demonstration 4: Setting Up an Anchor

Mapping across: one of the most important principles of personal change...

Mapping across, in NLP, is where we 'borrow' a resource state from some area of our life and then utilise it in another. 

For example, perhaps you lack confidence when it comes to public speaking but you have incredible confidence when it comes to socialising. Rather than starting from scratch in the area of public speaking, you can extract the confidence you have in social situations and make use of it in the context of public speaking.

Sounds easy doesn't it? Well, there's a bit more to it than that. But the basis principle is straight forward: Most people demonstrate, in some area, of their life, the resource that they say they don't have. So rather than work from the assumption that they are deficient, we work from the assumption that they already have the required resource, only it may exists in a different context.

Many pieces of change-work in NLP will involve a 'map across' of some sort, at some stage. Remember, we work from the premise that people have all the resources they need to overcome their challenges; it just sometimes seems as if they don't. Mapping across helps you - or the person you are working with - access the required resources and then attach them to the context they are finding challenging. 

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Mapping Accross

Here’s a quick outline of the ‘Mapping Across’ process that Steve will demonstrate in the video:

  1. Identify a situation where you'd like to be more resourceful emotionally.
  2. Identify the emotional resource you'd like to experience more of - E.G. relaxation, excitement, motivation etc...
  3. Access the emotional state/resource - use revivification and physiology to do this.
  4. Anchor the emotional state/resource.
  5. Break state.
  6. Ask the person to think about the situation that was identified in step 1 - the one they'd like the resource to be attached to.
  7. Ask them to close their eyes and imagine the situation; as they do, re-activate the anchor and allow them to explore the situation with the new resource.

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Demonstration 5: Mapping Across (+ Collapsing an Anchor)

In this short video, Steve offers an explanation as to what just happened in the last video.

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Anchoring Demonstration Deconstruction

To summarise this section. you can change your state of mind (or mood) using the technique anchoring.

This means you can, for example, stay calm and relaxed whatever other people are doing or however provoking they may be. You do this by anchoring states of mind so you can fire the anchor and establish the state instantly.

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Anchoring Overview & Summary

A few closing words to wrap up this section on NLP anchoring.

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Wrapping-Up NLP Anchoring
NLP Goal Setting & Strategies
12 Lectures 01:13:04

Goal setting functions as a prerequisite to success in most areas of life. Yet sadly, still ninety-five percent of people do not set goals. Who do these ninety-five percent work for? The five percent who do!

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Introducing the Goals Section

Download and work your way through this 'easy to follow' goal setting workbook which has been purposefully created to aid you in this course.

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Exercise: The Goal Setting Workbook

“Progress means getting nearer to the place you want to be. And if you have taken a wrong turning, then to go forward does not get you any nearer. If you are on the wrong road, progress means doing an about-turn and walking back to the right road; and in that case the man who turns back soonest is the most progressive man." 

- CS Lewis

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The Highway to Effective Progress

The TOTE model is a schematic view of the operation of a strategy and was first formulated in "Plans and the Structure of Behavior" which was published in 1960 by George Miller, Eugene Galanter en Karl H. Pribram.

It is a model that can be used to understand the goal oriented processes of the human mind. In a nutshell, the TOTE model shows that:

  1. As human beings we have goals; these goals are both reality based goals (physical outcomes we look to achieve) and emotional ones (emotional states we get from achieving them).
  2. These goals are first 'triggered' by something in our environment; we are made aware, in some fashion, that there is some aspect of our life that is not being as fulfilled as we would like it to be. This then creates the desire to take action.
  3. Once the trigger happens we then generally take action; we do stuff! both externally through our behaviours and physiology, and internally through our thought processes.
  4. After a while, once we've done a whole host actions - both externally and internally - we do a check. This is where we compare where we currently are with where we want to be: are the goals being fulfilled? What else do I need to do?
  5. If the check passes, then great! generally we then exit onto something else. If not, then we take more action; more of the same, or we move onto a plan B - if we have one.

The TOTE model is an integral part of our experience of life. We have hundreds of TOTES going on unconsciously and consciously throughout our day. We have them for the smaller areas of our life - like choosing food in a restaurant -  and also the larger areas - like achieving our dreams and desires.

It is also a crucial model that you can draw from when it comes to working with people, whether it be coaching, therapy, or mentoring. By intimately understanding the TOTE model you can very quickly know what needs to happen for the person to start moving forward in their life.

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The T.O.T.E Model

Adjust what you’re doing accordingly (Behavioural Flexibility)

"Insanity is doing the same thing over and over again, expecting a different result." When you notice that you are not getting what you want, you need the flexibility to change what you are doing in order to get a different result. "Intelligence is the ability to have a fixed goal and be flexible about how you achieve it."

Behavioural flexibility is a crucial adaptive response to changing environments for the human race and the ability to respond in different ways to different situations. You might choose to be more assertive, or to step back a bit. You might choose to listen more actively or to interrupt. Regardless, the secret to this phenomenon is a willingness to adapt and adjust.

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Behavioural Flexibility

Strategies. In NLP a strategy is a series and sequence of internal and external representations which consistently produces the same specific result. In simple terms a strategy is a sequence of steps, much like a recipe, that we run through automatically in order to achieve a specific outcome.

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Introducing NLP Strategies

Strategies. In NLP a strategy is a series and sequence of internal and external representations which consistently produces the same specific result. In simple terms a strategy is a sequence of steps, much like a recipe, that we run through automatically in order to achieve a specific outcome.

In this video, Kain shares an insight in relation to this fascinating subject.

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The Strategic Karen Approach

NLP Strategies is a term that describes any internal and external set of experiences which consistently produces a specific outcome. It is what it is that you do in your mind in the process of doing something. Strategies are different from states in that they are a process, state is a state.

The John the Baker metaphor will help you to much better understand.

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John the Baker Metaphor

Have you ever felt stressed about something?

Of course, you have ... most likely, you'll often have too much on your plate, where deadlines are looming, and people are counting on you. You are under a lot of pressure—so much that at times, you suspect the quality of your whole life suffers for it.

The difference between those who are successful in life and those who aren't is not whether or not you suffer from stress, but how you deal with it when you do.

To deal with life's problems most effectively ... you need a strategy!

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A Strategy to Conclude All Strategies

“By concentrating on precision, one arrives at technique, but by concentrating on technique one does not arrive at precision.” - Bruno Walter

You have a program for everything that you do. Your programs consist of sequences of thoughts and behaviors triggered by a stimulus. Strategies, simply put, are our internal process for achieving specific outcomes.

In NLP terms, this is called a strategy for achieving an outcome. Really, this is an internal processing strategy. If you know about the components of an internal processing strategy, you can change it, copy an effective strategy from somebody else, or create a new one from scratch.

In this video, Steve will demonstrate how.

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Mapping Out a Strategy

In this video, Steve will guide you through another fascinating NLP coaching model.

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The R.E.S.T. Model

NLP strategies are the sequence of the mental steps we use to generate our outcomes or experiences. They are sequences of sounds, images, sensations, tastes, internal dialogue and smells. They are the way we remember, learn, decide, solve problems and motivate ourselves.

Simple Strategies: We often have only a few sequences or procedures we apply to most things we do.

Generalised strategies can cause problems. A useful strategy for running a 26-mile marathon would be unuseful to build a piece of software for instance.

Compound Strategies: The codifying of our internal representations allows us to make subtle distinctions about the way in which people achieve specific goals. By mapping the cognitive sequence someone uses to create a particular result, we can duplicate it!

This is the foundational basis of NLP Modelling.

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Wrapping-Up NLP Strategies
The Communication Skills Section
12 Lectures 01:03:32

A large portion of our lives is spent communicating and interacting with others.

Sharing your thoughts and understanding another person's feelings are essential skills for functioning in any society in the world. NLP helps us to sharpen ourselves up and become far more effective at this.

Winning hearts and minds is a concept occasionally expressed in the resolution of war, insurgency, and other conflicts, in which one side seeks to prevail not by the use of superior force, but by making emotional or intellectual appeals to sway supporters of the other side.

Both the British & American forces applied operation hearts and minds during the 2003 invasion of Iraq. The belief behind this operation was that 'If you can win over people's hearts, they will freely give you their minds'.

If we consider this 'hearts and minds' approach when communicating in our day-to-day relationships, you might see that people do not always want to be engaged with on an intellectual level (their minds), but are often more receptive to being engaged with on an emotional level (hearts).

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The Psychology of Communications

In this short video, Steve shares a person story about the non-verbal element of communications.

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Steve's Christmas Story

Earlier on in the course, Kain introduced 'The Standard'.

In this video, we'll be taking this idea a little bit deeper.

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Communicating 'The Standard'

Effective communication skills are the foundation of every great team relationship.

Learning to communicate effectively begins by becoming aware of how we communicate currently and adding new skills. Not until you have gained this awareness can you begin to learn how to communicate more effectively.

Knowing the difference between monologue and dialogue is paramount if you are intending on improving the current quality of your interactions with others.

A dialogue is when there are two or more people who engage in a conversation. A monologue, on the other hand, is where a single individual speaks out. In this sense, the major difference between dialogue and monologue is in the number of speakers.

A monologue has only a single speaker but in a dialogue, there is two or more. Unlike in a monologue, in a dialogue, there is an exchange of thoughts and ideas. This video highlights the difference between the two terms, monologue and dialogue.

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Monologue V's Dialogue

Carl Rogers, one of psychology's founding fathers wrote extensively about congruent communication.

We become congruent when we express feelings that are consistent with our experience and our awareness. We say what we feel and feel what we say.

Rogers indicated that when we become congruent, it changes the conversation. Communication becomes more reciprocal and the other people in the relationship become more congruent. This increases the accuracy of communication and understanding is enriched. Everyone in the conversation is better able to function.

On the other hand, when no one expresses feelings that are congruent with their experience and awareness, the relationship will stay at a superficial level of quality, understanding will decay, functioning will decline and there will be dissatisfaction with the relationship.

In this video, Steve will explain the ABC of congruent conversation.

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The ABC of Congruent Conversation

Rob and Pam. They knew something ... but just what was it?

In this video, Steve explains all!

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The Great Conspiracy: Rob and Pam

So what does being authentic mean? Well, the dictionary describes it as being genuine and original. It could also mean being true and trustworthy. Bottom line, anyway you look at it comes across in a positive light. Who wouldn’t want to be authentic?

Trust is never guaranteed, and it can’t be won overnight.

Trust must be carefully constructed, vigorously nurtured, and constantly reinforced. Trust is established over time, gradually, through a long chain of successful experiences. This video explores how to build trust.

Building trusting relationships is a process that can best be described as stacking layers on a foundation one at a time in such a way that each layer bonds on top of the prior one before another layer is added.

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The Art of Authenticity

According to Albert Mehrabian, interpersonal communication regarding the communication model consists of three elements: words spoken – that which is literally being said. Intonation – how something is said (use of voice) body language – which posture, facial expressions and the gestures that someone uses.

He suggested that our communications are broken down as follows:

  • 7% WORDS (What You Say)
  • 38% TONALITY (How You Say it)
  • 55% PHYSIOLOGY (How You Carry Yourself)

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The Mehribian Model

Your voice says a lot about you, and learning how to use it effectively can have countless benefits!

Our Effective Speaking page examines aspects of your voice, accent, tone, pitch, volume and encourages you to learn more about your voice and how you use it to its full potential.

Learn to communicate more dynamically, fluently and with passion and enthusiasm.

Emphasis: ˈɛmfəsɪs/ noun

1. particular importance, value, or prominence given to something." they placed great emphasis on the individual's freedom"synonyms: prominence, importance, significance;

2. stress given to a word or words when speaking to indicate particular importance." inflection and emphasis can change the meaning of what is said."

Use this simple exercise to practice your Emphasising skills.

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Intonation and Tonality Exercise

Sensory acuity (seeing, hearing, feeling (physically and emotionally), smelling and tasting) is a critical piece of NLP and your life. It is important for you to be aware of: Feedback/information that indicates the extent to which you are on or off target in achieving your outcomes.

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Sensory Acuity

Calibration in NLP is simply noticing change. Sensory acuity is fine tuning your senses to pick up change.

Having excellent sensory acuity allows you to calibrate the slightest changes in a person’s physiology. A change in physiology suggests an internal shift.

Please note: calibration is not the same as interpretation, it is simply noticing the change. To understand what that change means requires further investigation using tools such as the Meta Model

The most important element to work with from the above, is breathing, as matching a person’s breathing can give you a strong indication of the state they are in and when their state changes.

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Sensory Acuity Interpretation V's Calibration

This video brings us to the end of the NLP communication skills section.

Wrapping-Up Communication Skills
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About the Instructor
Kain Ramsay
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Innovator of Thought in NLP, CBT & Modern Applied Psychology

Over the last decade, Kain has influenced over 47,000 people towards making huge life changes in their character, communications, leadership and general wellbeing.

Having worked his pragmatic brand of personal transformation with top business achievers, sports people, musicians, entrepreneurs and ex-military personnel, Kain directs his teaching towards living a lifestyle of greater clarity, intentionality, integrity and purpose.

Kain takes an unconventional approach towards demonstrating how making small modifications in a persons thinking, can yield massive results in their day-to-day lives. He is one of the UK’s most trusted self improvement Instructors with over 35,000 students enrolled in one or more his unique range of personal growth courses.

Beginning his career in the military, Kain spent 9 years in the British Army and served on Operational Tours in Saudi Arabia, Kenya, Kuwait and Gulf War II prior to ending his service in 2004. Post Military, he also developed successful careers in finance, strategic marketing and business to business communications.

Having over a decade studying and practicing Psychology, Mindfulness, Neuro-Linguistic Programming, CBT, Therapeutic Counselling and Theology, today, Kain serves as a leader of thought in the advancement of applied modern psychology.

A successful entrepreneur and philanthropist, Kain serves as Chairman of Solid Grounds, a Scottish veterans charity, whose purpose is to serve and mentor Ex-Military personnel through the (often problematic) transition from military to civilian life.

Kain's ongoing commitment to creating life-changing self improvement resources, is surpassed only by his passion for family as a dedicated husband to his wife, Karen.