Handling Negativity in the Workplace
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Welcome to Negativity in the Workplace from LearnSmart.
LearnSmart is Project Management Institute (PMI) Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP or CAMP training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP Certification or for experienced project managers wanting to brush up on their education.
If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 3.00 PDU credit hours toward your PMP® certification from PMI.
You'll learn how negativity serves as an enormous obstacle toward a team's success -- and how this feeling manifests itself in your employees' actions and attitudes. As a supervisor, it is up to you to help prevent negativity from spreading. By dealing with it head-on, and not waiting until it becomes a bigger problem, you put yourself in a better position to avoid a potentially devastating outcome.
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|Section 1: Pre-Assessment|
|Section 2: Introduction|
Introduction to Negativity in the WorkplacePreview
Analyzing the InfectionPreview
Symptoms of NegativityPreview
|Section 3: Psychology of Workplace Negativity|
Primary and Secondary EmotionsPreview
Openly Aggressive vs. Passive-Aggressive
Negativity and Low Morale in Groups
Fear and Control
|Section 4: The Downward Spiral|
The Precipitating Event Begins
The Negativity is Realized
The War Escalates
Chapter 1-3 Quiz
|Section 5: The Five Causes of Employee Negativity|
Lack of Recognition and Reward
Concern About Management
|Section 6: Preventing Negativity|
Leadership and Preventing Negativity
Be a Role Model
Principles of Leadership
The Leadership Process
|Section 7: Handling Negativity|
Overcoming Group Negativity
Chapter 4-6 Quiz
|Section 8: Final Exam|
LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.
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