Handling Negativity in the Workplace

Learn how to turn a negative workplace into a postive one.
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173 students enrolled
Instructed by LearnSmart LLC Business / Management
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  • Lectures 32
  • Length 1.5 hours
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 11/2014 English

Course Description

Welcome to Negativity in the Workplace from LearnSmart.

LearnSmart is Project Management Institute (PMI) Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP or CAMP training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP Certification or for experienced project managers wanting to brush up on their education.

If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 3.00 PDU credit hours toward your PMP® certification from PMI.

Course Overview:

You'll learn how negativity serves as an enormous obstacle toward a team's success -- and how this feeling manifests itself in your employees' actions and attitudes. As a supervisor, it is up to you to help prevent negativity from spreading. By dealing with it head-on, and not waiting until it becomes a bigger problem, you put yourself in a better position to avoid a potentially devastating outcome.


Learn from others! Here are some reviews from the participants enrolled in this course (Click on reviews to see full list of reviews)

  • Smart method to learn - This course is helpful and using smart way to motivate thinking and understanding. The instructor has a professional delivery method, and the he materials are interesting and creative specially the flashcards and the exercises -- Ibrahim Alsayed
  • This course is of high quality - This course will let you become a PMP and CAMP master and it will explain you every concept. The instructor is highly engaging and highly motivating. Can't be better. Thank you -- Saber Tlili
  • Excellent class! -- I already have my PMP, but wish I had this class as a study tool prior to taking the test. I am confident that a person who studies the materials presented in this course should have no problem with the exam. I took the class for the PDUs to keep my certification up. On completion of the class I followed the instructions, and had no problem registering the credits with PMI -- Robert Vroom

What are the requirements?

  • No prerequisites for this course - A computer with Internet

What am I going to get from this course?

  • Upon completion of this course, students will be able to identify the cause of negativity in the workplace and get to the root of the problem. In doing so, they will be able to address the issues and resolve negative situations, to then move forward in a positive direction. This course qualifies for 3.00 PDU credit hours toward the PMP® certification from PMI.
  • Upon completion of this course, students will be able to identify the cause of negativity in the workplace and get to the root of the problem.
  • In doing so, they will be able to address the issues and resolve negative situations, to then move forward in a positive direction.
  • This course qualifies for 3.00 PDU credit hours toward the PMP® certification from PMI.org.

Who is the target audience?

  • Professionals looking to deepen their understanding of human resource and management responsibilities, and how to effectively do them.
  • Project managers who are looking to keep their project management certification and fulfill their professional development hour requirements.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Pre-Assessment
15 questions
Section 2: Introduction
Introduction to Negativity in the Workplace
Analyzing the Infection
Symptoms of Negativity
Section 3: Psychology of Workplace Negativity
In Individuals
Primary and Secondary Emotions
Openly Aggressive vs. Passive-Aggressive
In Groups
Negativity and Low Morale in Groups
Fear and Control
Section 4: The Downward Spiral
A Story
Trouble Starts
Aggressiveness Exposed
Factions Develop
The Precipitating Event Begins
The Negativity is Realized
The War Escalates
Chapter 1-3 Quiz
7 questions
Section 5: The Five Causes of Employee Negativity
General Stress
Work Overload
Lack of Recognition and Reward
Concern About Management
Section 6: Preventing Negativity
Management Paradigms
Leadership and Preventing Negativity
Be a Role Model
Principles of Leadership
The Leadership Process
Universal Motivators
Section 7: Handling Negativity
Immediate Action
Active Listening
Overcoming Group Negativity
Chapter 4-6 Quiz
8 questions
Section 8: Final Exam
Final Exam
16 questions
Supplementary Materials

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Instructor Biography

LearnSmart LLC, Smarter Training. Never Open a Textbook Again.

LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.

LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.

PMI is a registered trademark of the Project Management Institute, Inc.

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