Handling Negativity in the Workplace

Learn how to turn a negative workplace into a postive one.
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172 students enrolled
Instructed by LearnSmart LLC Business / Management
$25
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  • Lectures 32
  • Contents Video: 1.5 hours
    Other: 0 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 11/2014 English

Course Description

Welcome to Negativity in the Workplace from LearnSmart.

LearnSmart is Project Management Institute (PMI) Global Registered Education Provider (REP 3577). This course qualifies for the above credit hours toward the PMP or CAMP training contact hours or toward maintaining your current certification. Thus meeting the Professional Development Unit (PDU) requirement necessary to continue their PMP Certification or for experienced project managers wanting to brush up on their education.

If you're interested in becoming an accomplished project manager, this training will give you valuable real-life project management techniques. Learn the skills you need to be an effective project manager - this course qualifies for 3.00 PDU credit hours toward your PMP® certification from PMI.

Course Overview:

You'll learn how negativity serves as an enormous obstacle toward a team's success -- and how this feeling manifests itself in your employees' actions and attitudes. As a supervisor, it is up to you to help prevent negativity from spreading. By dealing with it head-on, and not waiting until it becomes a bigger problem, you put yourself in a better position to avoid a potentially devastating outcome.

Recommendations:

Learn from others! Here are some reviews from the participants enrolled in this course (Click on reviews to see full list of reviews)

  • Smart method to learn - This course is helpful and using smart way to motivate thinking and understanding. The instructor has a professional delivery method, and the he materials are interesting and creative specially the flashcards and the exercises -- Ibrahim Alsayed
  • This course is of high quality - This course will let you become a PMP and CAMP master and it will explain you every concept. The instructor is highly engaging and highly motivating. Can't be better. Thank you -- Saber Tlili
  • Excellent class! -- I already have my PMP, but wish I had this class as a study tool prior to taking the test. I am confident that a person who studies the materials presented in this course should have no problem with the exam. I took the class for the PDUs to keep my certification up. On completion of the class I followed the instructions, and had no problem registering the credits with PMI -- Robert Vroom

What are the requirements?

  • No prerequisites for this course - A computer with Internet

What am I going to get from this course?

  • Upon completion of this course, students will be able to identify the cause of negativity in the workplace and get to the root of the problem. In doing so, they will be able to address the issues and resolve negative situations, to then move forward in a positive direction. This course qualifies for 3.00 PDU credit hours toward the PMP® certification from PMI.
  • Upon completion of this course, students will be able to identify the cause of negativity in the workplace and get to the root of the problem.
  • In doing so, they will be able to address the issues and resolve negative situations, to then move forward in a positive direction.
  • This course qualifies for 3.00 PDU credit hours toward the PMP® certification from PMI.org.

What is the target audience?

  • Professionals looking to deepen their understanding of human resource and management responsibilities, and how to effectively do them.
  • Project managers who are looking to keep their project management certification and fulfill their professional development hour requirements.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Pre-Assessment
Pre-Assessment
15 questions
Section 2: Introduction
Introduction to Negativity in the Workplace
Preview
01:37
Analyzing the Infection
Preview
01:19
Symptoms of Negativity
Preview
03:27
Section 3: Psychology of Workplace Negativity
In Individuals
Preview
00:50
Primary and Secondary Emotions
Preview
03:04
Openly Aggressive vs. Passive-Aggressive
01:55
In Groups
00:27
Negativity and Low Morale in Groups
02:19
Fear and Control
01:57
Section 4: The Downward Spiral
A Story
01:36
Trouble Starts
02:48
Aggressiveness Exposed
01:33
Factions Develop
01:59
The Precipitating Event Begins
01:02
The Negativity is Realized
00:49
The War Escalates
02:32
Chapter 1-3 Quiz
7 questions
Section 5: The Five Causes of Employee Negativity
General Stress
01:40
Work Overload
01:11
Boredom
01:19
Lack of Recognition and Reward
01:20
Concern About Management
01:06
Section 6: Preventing Negativity
Management Paradigms
07:24
Leadership and Preventing Negativity
00:42
Be a Role Model
03:14
Principles of Leadership
07:18
The Leadership Process
03:36
Universal Motivators
02:52
Section 7: Handling Negativity
Immediate Action
01:54
Active Listening
05:17
Overcoming Group Negativity
08:09
Conclusion
00:38
Chapter 4-6 Quiz
8 questions
Section 8: Final Exam
Final Exam
16 questions
Supplementary Materials
Article

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Instructor Biography

LearnSmart LLC, Smarter Training. Never Open a Textbook Again.

LearnSmart has served the learning community with high-quality professional skills and IT certification training since 1997. In that time, the company has helped thousands earn career-related certifications from respected vendors, such as Project Management Institute (PMI)®, Cisco, Microsoft, CompTIA, Oracle, and EC-Council. LearnSmart offers over 1,000 courses covering IT, project management, administrative, HR, and workplace safety topics. With a rapidly growing clientele of individuals and corporations, LearnSmart serves a broad range of Fortune 500 companies to universities, as well as government institutions and the armed forces.

LearnSmart is able to meet diverse career and learning needs through its extensive selection of training. LearnSmart uses industry experts to give learners the most up-to-date content in a video format as well as training resources including; reference tools, pretests, study guides and labs. For more information about how we can help pinpoint and solve your individual or multi-user training challenges.

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