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Navigate & Respect Age, Ethnic & Racial Differences

Diversity enriches the workplace, as long as everyone is respectful of differences. Leverage diversity on your team.
4.4 (95 ratings)
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208 students enrolled
Last updated 5/2015
English
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Includes:
  • 24 mins on-demand video
  • 12 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What Will I Learn?
Work across generations
Learn from diversity
Treat everyone with respect
Say & do the right things
View Curriculum
Requirements
  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons
Description

Do generational differences in your workplace affect communication, collaboration & productivity? Do you know how to make your workplace a safe & respectful space? Make everyone in your workplace feel welcome by learning to treat ethnic, racial & age differences with respect. Acknowledging differences, treating everyone with respect & knowing what to do when you make a mistake will help you move beyond differences & leverage diversity to your advantage with a few simple steps.

Course 1: Navigate the 4 Generational Workplace

Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

  • Work Across Generations
  • Focus on People
  • Learn from One Another

Course 2: Respect Ethnic & Racial Differences

Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

  • Say the Right Thing
  • Make It Right
  • Show Respect for All
  • Be the Change

This two course bundle will teach you to navigate the 4 generational workplace & respect ethnic & racial differences. It includes dynamic video, interactive practice lessons, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete both courses.

Create a safe & respectful environment for all with these important lessons from Eleventure.

Who is the target audience?
  • This course can help everyone navigate workplace differences
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Curriculum For This Course
Expand All 24 Lectures Collapse All 24 Lectures 39:37
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Course 1 – Navigate the 4 Generational Workplace
2 Lectures 01:05

Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.

Preview 01:05

As lifespans increase, our culture shifts into an aging society. “Coming of Age in Aging America” considers how this global change will affect all aspects of our daily lives & transform how we think about work.

Coming of Age
1 page
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Examine Yourself
2 Lectures 01:11

The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.

Preview 01:11

How do you prefer to communicate & problem solve? Notions about the best way to deal with these topics are often rooted in generational approaches. Take this short assessment to see which generation aligns with your personal preference.

Find Your Preference
1 page
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Define Differences
2 Lectures 02:47

Which generation are you a part of? Discover the broad differences between the generations & see where you fall.

Preview 02:47

Watch these case studies to see how team members from different generations have different perspectives on common office conflicts.

Communicate with Everyone
1 page
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Move Beyond Stereotypes
2 Lectures 01:42

Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.

Preview 01:42

Dive into a study from AchieveGlobal that questions the science behind generational differences & encourages you to challenge stereotypes to make your workplace better.

Evaluate the Science
1 page
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Align Strengths
3 Lectures 01:07

Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.

Preview 01:07

Fill in this chart to help you reflect upon your own skills & the skills of others to see which colleagues might make your strongest partners.

Plan Your Professional Development
1 page

Millennials are a much maligned generation, but Justin Hale thinks they might be the greatest communicators yet. Dive into his video to shift your beliefs on Millennials.

Connect with Millennials
1 page
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Put It to Work
2 Lectures 01:11

Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.

Preview 01:11

Use the tips & tools in this printable PDF to help you navigate the 4 generational workplace.

Summary - Tips & Tools to Navigate the 4 Generational Workplace
3 pages

Assess your readiness to navigate the 4 generational workplace. You need an 80% to pass.

Navigate the 4 Generational Workplace
5 questions
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Course 2 – Respect Ethnic & Racial Differences
1 Lecture 01:49

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Preview 01:49
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Use Respectful Language
2 Lectures 04:54

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.

Say the Right Thing
04:54

Explore some phrases you may have heard & learn if they are safe for you to use in the workplace.

Words, Words, Words
1 page
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Acknowledge Limits & Seek Answers
2 Lectures 02:32

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Make It Right
02:32

Work through this thought exercise & practice how you would respond to challenging real life situations regarding racial & ethnic differences in the workplace.

Think It Through
3 pages
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Honor Boundaries
2 Lectures 01:57

Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Show Respect for All
01:57

Explore which state laws go above & beyond federal laws regarding employment discrimination.

Explore the Laws
1 page
2 More Sections
About the Instructor
4.0 Average rating
1,165 Reviews
6,557 Students
22 Courses
Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.

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