Navigate & Respect Age, Ethnic & Racial Differences

Diversity enriches the workplace, as long as everyone is respectful of differences. Leverage diversity on your team.
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  • Lectures 24
  • Length 40 mins
  • Skill Level All Levels
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 5/2015 English

Course Description

Do generational differences in your workplace affect communication, collaboration & productivity? Do you know how to make your workplace a safe & respectful space? Make everyone in your workplace feel welcome by learning to treat ethnic, racial & age differences with respect. Acknowledging differences, treating everyone with respect & knowing what to do when you make a mistake will help you move beyond differences & leverage diversity to your advantage with a few simple steps.

Course 1: Navigate the 4 Generational Workplace

Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

  • Work Across Generations
  • Focus on People
  • Learn from One Another

Course 2: Respect Ethnic & Racial Differences

Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

  • Say the Right Thing
  • Make It Right
  • Show Respect for All
  • Be the Change

This two course bundle will teach you to navigate the 4 generational workplace & respect ethnic & racial differences. It includes dynamic video, interactive practice lessons, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete both courses.

Create a safe & respectful environment for all with these important lessons from Eleventure.

What are the requirements?

  • You will need Adobe Acrobat to download PDFs
  • You will need internet access. Google Chrome, Internet Explorer or Safari are preferred browsers to open links to interactive lessons

What am I going to get from this course?

  • Work across generations
  • Learn from diversity
  • Treat everyone with respect
  • Say & do the right things

Who is the target audience?

  • This course can help everyone navigate workplace differences

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Course 1 – Navigate the 4 Generational Workplace

Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.

1 page

As lifespans increase, our culture shifts into an aging society. “Coming of Age in Aging America” considers how this global change will affect all aspects of our daily lives & transform how we think about work.

Section 2: Examine Yourself

The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.

1 page

How do you prefer to communicate & problem solve? Notions about the best way to deal with these topics are often rooted in generational approaches. Take this short assessment to see which generation aligns with your personal preference.

Section 3: Define Differences

Which generation are you a part of? Discover the broad differences between the generations & see where you fall.

1 page

Watch these case studies to see how team members from different generations have different perspectives on common office conflicts.

Section 4: Move Beyond Stereotypes

Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.

1 page

Dive into a study from AchieveGlobal that questions the science behind generational differences & encourages you to challenge stereotypes to make your workplace better.

Section 5: Align Strengths

Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.

1 page

Fill in this chart to help you reflect upon your own skills & the skills of others to see which colleagues might make your strongest partners.

1 page

Millennials are a much maligned generation, but Justin Hale thinks they might be the greatest communicators yet. Dive into his video to shift your beliefs on Millennials.

Section 6: Put It to Work

Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.

3 pages

Use the tips & tools in this printable PDF to help you navigate the 4 generational workplace.

5 questions

Assess your readiness to navigate the 4 generational workplace. You need an 80% to pass.

Section 7: Course 2 – Respect Ethnic & Racial Differences

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Section 8: Use Respectful Language

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.

1 page

Explore some phrases you may have heard & learn if they are safe for you to use in the workplace.

Section 9: Acknowledge Limits & Seek Answers

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

3 pages

Work through this thought exercise & practice how you would respond to challenging real life situations regarding racial & ethnic differences in the workplace.

Section 10: Honor Boundaries

Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

1 page

Explore which state laws go above & beyond federal laws regarding employment discrimination.

Section 11: Stand Up for What's Right

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

1 page

Are you “color-blind” or “color-brave?” Explore this question in this TED Talk by Melody Hobson. Learn how being “color-brave” will unleash the potential in your business.

Section 12: Put It To Work

Think about this final piece of advice on the platinum rule as you work to respect racial & ethnic differences in the workplace.

1 page

Use the tips & tools in this printable PDF to help you respect racial & ethnic differences.

5 questions

Assess your readiness to respect racial & ethnic differences. You need an 80% to pass.

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Instructor Biography

Eleventure Team, Higher Learning. @ Work

Let's face it - a lot of elearning out there is downright boring. The truth is, everyone wants the skills they need to do their jobs well. That's where Eleventure comes in. It's critical, on-the-job skills people need. It's fast. It's fresh. It's action based & it's designed and developed by award winning and veteran author, presenter & trainer, Megan Torrance of TorranceLearning.

Megan brings over a decade of business consulting and project management experience to her instructional design and development work. She teaches LLAMA (Agile project management) and instructional design classes, kicks off new design projects and makes sure everyone's having a good time. Elearning guru by day, and ice hockey goaltender by night, Megan is devoted to not only delivering outstanding work, but also creating a top-notch work environment based on trust, flexibility, compassion, and fun. Megan and her team have developed elearning for a variety of industries and topics including food ingredients, industrial chemicals, medical, non-profit, human resources, sales, marketing, and IT. Megan holds a BS in Communications with an emphasis on Organizational Communication and Public Relations, and an MBA, both from Cornell University.

TorranceLearning's instructional design processes are designed to quickly focus on the desired performance and learning objectives, then make the most of visual and verbal techniques to take full advantage of the learning opportunity.

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