The My Virtual Paige training course will take you from A (Arborgold) to Z (Zendesk)! Starting out with the employee handbook for My Virtual Paige, you will know your rights and responsibilities as a new employee. Next, moving into our phone system, Ring central. You will be able to successfully navigate using your desk phone as well as the online portal. Finally, the bread and butter, Arborgold! From knowing how to use the system to being able to find answers to your own questions in their online help system, Zendesk. You will be the expert! Welcome to the team!
Please download and read our employee handbook carefully. Be ready to refer to it for the quiz that follows.
Checking comprehension to ensure you know the general rules and regulations of your new position
Zendesk is Arborgold's knowledgebase. Feeling comfortable with navigating it and finding answers to your own questions makes you sound like an expert until you are!
I have been with My Virtual Paige since 2014 and have loved every bit of it. I started on the phones with 3 clients. I loved seeing the impact I had every day on a business I was 1000's of miles away from! We have the success of these businesses in our hands and that makes what we do so important.