Microsoft Office Outlook 2016: Part 2 (Advanced)
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Microsoft Office Outlook 2016: Part 2 (Advanced)

This course teaches more advanced features with which you can truly master Outlook.
2.8 (2 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
251 students enrolled
Last updated 5/2017
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  • 3.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings. You will: • Modify messages and set global options. • Organize, search, and manage messages. • Manage your mailbox. • Automate message management. • Work with calendar settings. • Manage contacts and groups. • Manage activities by using tasks. • Share workspaces with others. • Manage Outlook data files.
View Curriculum
  • To ensure your success in this course, you should have end-user skills with any current version of Windows. Additionally, it will benefit you to have basic Outlook skills.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate many management tasks, work with calendars and contacts, manage tasks, protect data with archiving and data files, as well as share and delegate access to your workspaces.

This course is also designed for students who are preparing for the Microsoft Office Specialist certification and who want to prepare for Microsoft Outlook 2016.

Who is the target audience?
  • This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.
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Curriculum For This Course
36 Lectures
Modifying Messages and Setting Global Options
7 Lectures 38:25

Outlook provides a range of visual elements and formatting options that can help you convey information in ways that are accessible and engage your recipients.

Preview 00:38

In this topic, you will use characters and objects in email messages. (Hyperlinks, Equation, Symbols, Horizontal Lines, Tables, Charts, Quick Parts)

Insert Advanced Characters and Objects in an Email

Outlook provides options for message handling like private, confidential.

Modify Message Settings and Options - Introduction

When you need to send a message on a specific day and time, you can configure Outlook's delivery options to send the message automatically. And any message you send can be assigned a priority level or sensitivity level to alert the recipient about a message's importance or the sensitivity of its content. (Importance Levels, Sensitivity Levels, Delivery Options (Delay delivery, Send Replies To, Mail Expiration))

Modify Message Settings, Properties, and Options

In Outlook, you can set up more than one account, including web-based accounts, and manage your accounts from a single interface.

Preview 00:47

In this topic, you will configure some of Outlook's global options. (Multiple Email Accounts, The From Option, Language Options, Advanced Options (Reminders, AutoArchive, International Options and more))

Create Email Accounts and Setting Options

In this topic, you will customize the Outlook interface. (Interface Preferences, Customizing the Ribbon, Quick Access Tools)

Customize the Outlook Interface

Microsoft Office Outlook Part 2 Chapter 1 Quiz
4 questions
Organizing, Searching, and Managing Messages
5 Lectures 30:02

Learn how to use features to manage your items — such as grouping, sorting, filtering, and searching.

Preview 01:03

Grouping and sorting messages based on selected criteria changes the message view and can help you organize a busy Inbox. (Group and Sort Criteria, The Sort Dialog Box)

Sort and Group Your Messages

The Filter option displays only those messages that meet the conditions you define. (Filters)

Filter Messages

In Outlook 2016 for Windows, "Clutter" can help you filter low-priority email, saving time for your most important messages. If Clutter isn't for you, you can turn it off. (Clutter)


Outlook's powerful search tools can alleviate frustration by saving you considerable time when you need an Outlook item quickly. (Instant Search, The Advanced Find Dialog Box, Search Folders, Custom Search Folders)

Preview 07:52

Microsoft Office Outlook Part 2 Chapter 2 Quiz
3 questions
Managing Your Mailbox
3 Lectures 16:10

Microsoft Outlook 2016 includes the option to set different levels of filtering protection, as well as options to manually build safe sender, safe recipient, and blocked sender lists.

Preview 01:09

To catch email likely to be spam, Outlook's Junk E-mail filter inspects elements of each incoming message and, although the filter doesn't stop the delivery of junk emails, it does divert suspected spam to the Junk Email folder. (Junk E-Mail Filter, Safe Senders List, Blocked Senders List)

Manage Junk Mail

Every Outlook mailbox running on an Exchange server has a space limitation. When your mailbox exceeds its limit, you'll be unable to send and receive messages. (Mailbox Size, Soft and Hard Mailbox Limits, Alternate Message Formats, Cleanup Tools)

Manage Your Mailbox

Microsoft Office Outlook Part 2 Chapter 3 Quiz
2 questions
Automating Message Management
4 Lectures 26:07

A powerful feature of Outlook is its automation capabilities.

Preview 01:12

The Automatic Replies feature enables you to create a message that Outlook automatically will send as a reply to the senders of your incoming messages. (Automatic Replies, Automatic Replies Dialog Box, Rules Wizard, Rules, Automatic Reply Rules)

Use Automatic Reply

Outlook's conditional formatting options give you finer control over the appearance of your messages, and rules automate how Outlook handles incoming and outgoing messages when conditions you set are triggered. Learn how you can distinguish mails for different projects. (Conditional Formatting, Default Conditional Formatting Rules, The Rules Wizard)

Organize Your Messages

Outlook comes with preconfigured Quick Steps that you can use to perform commonly used actions or commands, and you can customize or create new Quick Steps to suit your own needs. (Quick Steps, The Manage Quick Steps Dialog Box)

Create and Use Quick Steps

Microsoft Office Outlook Part 2 Chapter 4 Quiz
3 questions
Working with Calendar Settings
4 Lectures 20:56

Configuring your Calendar workspace to fit your needs helps to ensure you manage your calendar entries and your own time, personal and professional, efficiently.

Preview 00:57

In this topic, you will manage advanced calendar options. (Work Time Options, Calendar Options, Display Options, Time Zone Options)

Manage Advanced Calendar Options

In this topic, you will create calendar groups - that will help you to manage your schedule much more efficient you might think its possible! (Additional Calendars, Overlay Calendars,Calendar Groups)

Create and Manage Additional Calendars

Outlook provides you with the option to turn off request responses; however, if you need a less severe solution, you can set up a rule to manage responses. (Meeting Responses, Meeting Response Management, Meeting Response Rule, The Tracking Command)

Manage Meeting Responses

Microsoft Office Outlook Part 2 Chapter 5 Quiz
3 questions
Managing Contacts
3 Lectures 17:52

Learn how to import contacts from an external source, create a business card and send them.

Preview 00:29

The import and export feature transfers information such as RSS feeds, contacts, and appointments. (The Import Option, Secondary Address Books, The Export Option, Fields)

Import and Export Contacts

Modifying the default layout and adding design elements creates a statement about you and your business to others. (Default Electronic Business Cards, The Edit Business Card Dialog Box,)

Edit and Send an Electronic Business Card

Microsoft Office Outlook Part 2 Chapter 6 Quiz
3 questions
Managing Activities by Using Tasks
2 Lectures 13:09

The features in Tasks view help you set priorities, delegate appropriately, and better manage your time

Preview 01:00

The Tasks pane displays a To-Do list composed of every item—a task, contact, meeting, or an email message — that's been flagged for follow-up. (Task Request Form, Status Options, Task Reply Options, To-Do List vs. Tasks List, Task Details, Status Reports, Task Options)

Manage a Task

Microsoft Office Outlook Part 2 Chapter 7 Quiz
1 question
Sharing Workspaces with Others
4 Lectures 22:34

Learn how Outlook enables you to share Outlook items or delegate access to your workspaces to another person. To mitigate privacy concerns, you can set permissions to limit how much information a delegate can view.

Preview 01:00

As a delegate who is granted send-on-behalf-of permission, the assistant would be able to send replies from your account. (Delegates, Permission Roles (Reviewer, Author, Editor), Folder Sharing Permissions)

Delegate Calendar Access

Sharing your calendar with other users can make it even easier for your colleagues and peers to know when you are available and unavailable for meetings, tasks, or other activities. (Share Calendar Options, Send a Calendar via Email, Calendar Snapshot, Grant Access, Internet Calendars)

Share Your Calendar with Another User

Sharing your contacts can be particularly useful in an organization where you may interact with the same people as your colleagues and peers. (Share Contacts Command, View Shared Contacts)

Share Your Contacts Sharing with Another User

Microsoft Office Outlook Part 2 Chapter 8 Quiz
3 questions
Managing Outlook Data Files
4 Lectures 16:39

Outlook provides several ways to manage your items, and archiving helps you optimize the way you manage the space in your mail server mailbox.

Preview 01:03

Outlook's AutoArchive feature moves old items from their original location to a local archive file folder at scheduled intervals. (Archiving, Settings for AutoArchive.)

Use Archiving to Manage Mailbox Size

Archiving enables you to manage the size of your mailbox by moving old Outlook items to a location on the local computer. (Outlook Data Files,)

Create a Data File and Change Settings

Congratulations! You have successfully explored the more advanced features of the Outlook application, such as performing advanced message, calendar, and contacts management tasks; working with the Tasks workspace; sharing your workspaces with others; and using Outlook data files to save and back up your Outlook items.

Course Follow-Up

Microsoft Office Outlook Part 2 Chapter 9 Quiz
3 questions
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