Email has become one of the most widely used methods of communication, whether for personal or business communications. Some spend up to 60% of their day on email. Master the tool to save time wherever you can!
In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.
This course is the first in a series of two Microsoft Office Outlook 2016 courses. It will provide you with the basic skills you need to start using Outlook 2016 to manage your email communications, contact information, calendar events, tasks, and notes.
You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2016.
Knowing how to navigate within the Outlook interface and how all of the components of the application function will help you become familiar with the ins and outs of the Outlook environment.
When you are comfortable and familiar with the tool and how it works, you will be able to easily use the application to begin sending and receiving emails. (Email, Email Clients, Email Addresses, Items and Folders, Components of the Outlook Interface, The Ribbon, Screen Tips, The Backstage View, Mail View, Mail Folders, Message Icons)
Before we go into details, lets take a helicopter view on Outlook. (Mail View, Folder, Inbox, Reading Pane, Navigation, Calendar, Views, Tasks, Notes, Peek Views,)
Once you are familiar with the Outlook environment, you are ready to start communicating with others.
In this topic, you will perform basic Outlook mail functions, such as creating and sending messages. (The Message Form, Message Form Tabs)
In this topic, you will perform basic Outlook mail functions, such as read and respond to messages. (Message Response Options, Inline Replies, Draft, Compose Tools Tab)
In this topic, you will perform basic Outlook mail functions, such as printing messages. (Print Options)
In this topic, you will perform basic Outlook mail functions, such as deleting and recovering messages. (The Deleted Items Folder, Recover Deleted Messages, Empty Folder, Recovere deleted Items form Server)
Knowing how to access and search Outlook Help to find the information you are looking for will help you be more productive when using email to communicate.
Tell Me is a new feature designed to help save you time by finding the specific action you need to perform for you, with just a few keystrokes. (Tell Me Feature, Outlook Help)
When composing an email, one of your first steps is determining who you want to send a message to and then addressing the message to those recipients.
Outlook provides features that can help you quickly and easily select your recipients from a single location, making addressing an email a more streamlined process. (The Address Book, Microsoft Exchange Server, Global Address List, MailTips)
Using the spelling and grammar tools provided in Outlook 2016 helps prevent unwanted and potentially embarrassing errors in your email messages. (The AutoCorrect Feature, The Spelling and Grammar Checker,)
Outlook provides a number of tools to help you format your message content to help you create polished, professional-looking emails.
Outlook provides a number of tools to help you format your message content to help you create polished, professional-looking emails. (Message Formats, Message Formats, Paste Special, Live Preview, The Mini Toolbar, Save a Message as a Draft)
Sometimes, you may have information that you want to include in your message that cannot be included in the message body, perhaps a document you want to share with others for their input or feedback. Be aware of file type and file size limitations.
Rather than pasting the text from that document into your email, you can attach that document to the email for all your recipients to read and review at their convenience. (Attachments, Guidelines for File Type and Attachment Size, Attachment Sources, Cloud Attachments (OneDrive, Dropbox), Outlook Items as Attachments, Attachment Reminder (MailTips), Policy Tip)
You want to print some attachments, save some of the attachments, remove attachments to make more space in your Inbox. (Attachment Options: Open, Preview, Print, Save, Remove)
In this topic, you will add illustrations to email message to enhance your email messages and convey your messages more effectively, while being more aesthetically pleasing. (The Illustrations Command Group, Pictures and Online Pictures, SmartArt, The Screenshot Tool, The Text Command Group, WordArt, Contextual Tabs and Tools, Galleries)
Styles are a set of preconfigured formatting options that are available in Outlook. Themes are preconfigured design and formatting options that can be applied to all message content. Both help you to aplly a layout that is consistant and professional looking. (Styles, Themes)
Outlook is equipped with features that let you configure personalized message content like a signature, stationery, and other customized elements that are automatically included on all of your messages.
Configuring this automatic message content ensures that your messages are personal and consistent every time you communicate via email. (Outlook Options, Stationery and Fonts, Font Options, Background)
A signature is a standard closing element that can be created, personalized, and then added to the end of your email messages. (Signatures)
Opening and reading every email that comes into your Inbox can be time-consuming. Fortunately, you can customize your reading options in Outlook to help you maximize your time reading and responding to emails.
In this topic, you will customize reading options - an important step to manage the amount of mails you manage each day. (Desktop Alerts, Pane Views, Message Preview, Conversations, Split Conversations)
You want to make sure that your emails are sent successfully, read in a timely manner, and include all the information you need to convey.
You can use the features available in Outlook—such as voting and tracking—to help you manage your message responses. Freatures that help you to stay ahead of all the mails you have to manage. (The InfoBar, Voting Options, Tracking Options: Read Receipt, Send/Delivery Receipt)
In this topic, you'll learn how to use the resend and recall options to work with messages that have already been sent. (The Resend Option, The Recall Option, Cases recalling a Mail will fail.)
You can use the tags, flags, and commands provided in Outlook to help you manage and organize your messages before they clutter your Inbox and derail your productivity.
Learn how to manage messages which you need to read, which need you to respond to in order to complete a task, and which you can ignore. One of the most important techniques to get organized. Never miss a deadline again! (Mark as Unread/Read, Color Categories, Flag for Follow Up, Follow Up Flag Options. Tasks Peek)
Messages and replies that you receive as part of a message thread can clutter your Inbox. Learn how to manage your inbox to not get lost in endless discussion threads. (The Ignore Conversation Command, Clean Up Commands)
In Outlook, you can create and use folders to store messages and items that all relate to one specific subject, such as a project. With folders, you can quickly and easily locate all the items you need to stay organized. (Default Email Folders, Personal Folders, Apply Current View to other Folders)
With the Contacts view in Outlook, you can create and update a list of your contacts quickly and easily.
In this topic, you will create and edit contacts. Manage contacts in Outlook allows you to communicate effectivly. (Contacts, The Contacts View, The Contact Form, The Details Command on the Contact Form, Secondary Address Books)
It would be helpful and reduce the amount of typing and selecting if you could enter one name that includes the email addresses for everyone.
In this topic, you will view, search for, and print contacts. (Electronic Business Cards, Contact Views, Sort Options, The Search Contacts Feature, People Peek Search)
Available in the Contacts view, the Search Contacts text box enables you to search for and find contacts in any of your address books based on selected criteria, such as the first name of a contact, company name, or a phone number. (Search Contacts, People Peek Search)
When printing your contacts, there are a number of styles from which you can choose, ranging from printing the details for a single contact, to printing an entire address book worth of contacts. (Print, Phone Directory, Address Book)
You can also use the Calendar view to see the upcoming events you have scheduled. Beside sending mails the calendar is the most often used Outlook feature.
Learn more how to manage the three main types of calendar entries in Outlook: appointments, meetings, and events. (Types of Calendar Entries, Calendar Grid Arrangement Options, Calendar Layout Options, The Daily Task List, The Weather Bar)
In this topic, you'll create and manage appointments. (The Appointment Form, Reminders, The Show As Options, The Private Option)
In this topic, you will schedule and manage meetings. (The Meeting Form, Meeting Reminders, Resource Booking Attendant, The Room Finder Pane, The Room Finder Pane, Recurring Meetings, Private Appointments)
Outlook 2016 integrates seamlessly with OneNote is one way to help you easily share the notes you have taken during a meeting with the other meeting attendees. (Private / Public Notes, Sharing Notes, Working with OneNote)
When you receive a meeting invitation, there are a number of response options available for responding to a meeting request. (Accepting and Declining Meeting Requests, Proposing a New Time for a Meeting)
There might be times when you want to print your calendar or calendar entries to have a hard copy of the information, rather than having to access Outlook to see it. (Calendar Print Styles)
Outlook provides a handy way for you to schedule, manage, and view personal tasks that need to be completed.
Outlook provides the Notes feature, which lets you use electronic sticky notes to keep track of information, ideas, or even meeting notes and store them in one convenient location in Outlook. (Notes, Note Views)
Learn how to assign a task - a todo item - to yourself or to other people, and other people can assign a task to you. (Tasks, Task Form, Task Views, Task Options)
You have completed the Microsoft Office Outlook 2016: Part 1 course. Part 2 of the series focuses on using the features of Outlook you learned about in Part 1, but in a more advanced manner. You will learn about advanced message options and message management, advanced contact and calendar management, and using more advanced features of Outlook like the journal, sharing folders, and managing Outlook data files.
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